warning RAM PROMASTER 2021 Owners Manual

TECHNICAL SPECIFICATIONS265
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/
bolt (do not insert it halfway).
Torque Patterns

After 25 miles (40 km), check the lug nut/bolt torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.FUEL REQUIREMENTS
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use
of gasoline with a lower than recommended
octane number can cause engine failure and
may void or not be covered by the New Vehicle
Limited Warranty.
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand
of gasoline before considering service for the
vehicle.
3.6L ENGINE
This engine is designed to meet all
emissions regulations and provide
optimum fuel economy and
performance when using high quality
unleaded “Regular” gasoline having a posted
octane number of 87 as specified by the (R+M)/
2 method. The use of higher octane “Premium”
gasoline is not required, as it will not provide
any benefit over “Regular” gasoline in these
engines.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully
until the vehicle has been lowered. Failure to
follow this warning may result in personal
injury.
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CUSTOMER ASSISTANCE273
WARRANTY INFORMATION
See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable
to this vehicle and market. Refer to
www.mopar.com/om for further information.
MOPAR PARTS
Mopar original equipment parts and
accessories and factory filled fluids are
available from an authorized dealer. They are
recommended for your vehicle to keep it
operating at its best and maintain its original
condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer, or FCA US LLC. To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to
http://www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey
Avenue, SE., West Building,
Washington, D.C. 20590. You can also
obtain other information about motor
vehicle safety from
http://www.safercar.gov.
IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit,
chemicals known to the State of California to
cause cancer and birth defects, or other
reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals
known to the State of California to cause
cancer and birth defects, or other
reproductive harm.
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275
INDEX
A
Adding Engine Coolant (Antifreeze)............... 224Adding Washing Fluid.................................... 217Additives, Fuel............................................... 266Advance Phone Connectivity......................... 121Air Bag........................................................... 174Air Bag Operation...................................... 175Air Bag Warning Light................................ 173Enhanced Accident Response...................210Event Data Recorder (EDR)....................... 210If Deployment Occurs................................ 178Maintaining Your Air Bag System.............. 179Maintenance............................................. 179Side Air Bags............................................. 175Transporting Pets...................................... 187Air Bag Light..................................48, 173, 187Air Cleaner, Engine
(Engine Air Cleaner Filter).............................. 219Air Conditioner Maintenance......................... 219Air Conditioner Refrigerant.................. 219, 220Air Conditioner System.................................. 219Air Conditioning Filter............................. 35, 220Air Conditioning, Operating Tips................ 34, 35Air Filter......................................................... 219Air PressureTires.......................................................... 249
AlarmSecurity Alarm...................................... 13, 50Alarm SystemSecurity Alarm............................................. 13Alterations/ModificationsVehicle........................................................... 7Antifreeze (Engine Coolant)................. 223, 268Disposal................................................... 225Anti-Lock Brake System (ABS)...................... 149Anti-Lock Warning Light................................... 53Assist, Hill Start............................................. 153Audio Settings............................................... 107Audio Systems (Radio)..................................... 88Auto Down Power Windows............................. 39Auto Up Power Windows.................................. 39Automatic Door Locks...................................... 15Automatic Transmission.........................60, 227Adding Fluid.............................................. 227Fluid And Filter Change............................ 227Fluid Change............................................ 227Fluid Level Check............................ 226, 227Fluid Type........................................ 226, 270Special Additives...................................... 227AUX Cord.......................................................... 37Auxiliary Driving Systems.............................. 155
B
Battery................................................... 48, 217Charging System Light.................................48Keyless Key Fob Replacement....................11Belts, Seat.................................................... 187Blind Spot Monitoring................................... 155BluetoothConnecting To A Particular Mobile PhoneOr Audio Device After Pairing
................ 116Body Builders Guide........................................... 7Body Mechanism Lubrication........................ 221B-Pillar Location............................................ 245Brake Assist System..................................... 150Brake Control System, Electronic.................. 150Brake Fluid........................................... 226, 270Brake System....................................... 226, 264Anti-Lock (ABS)......................................... 149Fluid Check............................................... 226Master Cylinder........................................ 226Parking........................................................59Warning Light...............................................49Brake, Parking.................................................59Brake/Transmission Interlock..........................60Bulb Replacement........................................ 235Bulbs, Light.......................................... 188, 23511

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276 C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 268Caps, Filler Fuel............................................................. 75Oil (Engine)................................................ 215Power Steering............................................ 67Radiator (Coolant Pressure)...................... 224Car Washes................................................... 261Carbon Monoxide Warning............................ 189Cargo Area Cover............................................. 41Cargo Compartment........................................ 41Cargo Light...................................................... 28Certification Label........................................... 76Change Oil Indicator........................................ 45Changing A Flat Tire....................................... 190Chart, Tire Sizing............................................ 241Check Engine Light
(Malfunction Indicator Light)........................... 56Checking Your Vehicle For Safety.................. 186Checks, Safety............................................... 186Child Restraint............................................... 181Child RestraintsBooster Seats............................................ 184Child Seat Installation............................... 186Infant And Child Restraints....................... 183Older Children And Child Restraints..........183Clean Air Gasoline......................................... 266CleaningWheels...................................................... 255
Climate Control................................................ 31Manual........................................................ 31Rear............................................................. 34Cold Weather Operation.................................. 57Compact Spare Tire...................................... 253Contract, Service.......................................... 272Cooling Pressure Cap (Radiator Cap)............ 224Cooling System............................................. 223Adding Coolant (Antifreeze)...................... 224Coolant Level................................... 223, 225Cooling Capacity....................................... 268Disposal Of Used Coolant......................... 225Drain, Flush, And Refill............................. 223Inspection................................................. 225Points To Remember................................ 225Pressure Cap............................................ 224Radiator Cap............................................ 224Selection Of Coolant (Antifreeze)..... 223, 268Corrosion Protection..................................... 260Cruise Control (Speed Control)........................ 67Cruise Light...................................................... 54Cupholders................................................... 263Customer Assistance.................................... 271Customer Programmable Features.................. 89Cybersecurity................................................... 88
D
Dealer Service.............................................. 218Defroster, Windshield................................... 187Deleting A Phone.......................................... 117
Diagnostic System, Onboard............................55Dimmer Control Switch....................................29Dimmer SwitchHeadlight.....................................................26DipsticksAutomatic Transmission........................... 227Oil (Engine)............................................... 216Power Steering............................................67Disable Vehicle Towing................................. 209Disconnecting............................................... 117DisposalAntifreeze (Engine Coolant)...................... 225Disturb.......................................................... 120Door Ajar..........................................................49Door Ajar Light.................................................49Door Locks.......................................................14Automatic....................................................15Doors...............................................................14Driver’s Seat Back Tilt......................................15DrivingThrough Flowing, Rising, Or Shallow Standing Water
..........................86
E
Electric Brake Control System....................... 150Electric Remote Mirrors...................................24Electrical Power Outlets...................................37Electronic Speed Control (Cruise Control)........67Electronic Stability Control (ESC)................... 150Electronic Throttle Control Warning Light.........49

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277
Emergency, In Case Of Freeing Vehicle When Stuck
...................... 208Jacking...................................................... 190Jump Starting............................................ 203Emission Control System Maintenance........... 56Engine........................................................... 215Air Cleaner................................................. 219Block Heater............................................... 58Break-In Recommendations........................ 58Checking Oil Level..................................... 216Compartment............................................ 215Compartment Identification...................... 215Coolant (Antifreeze)......................... 223, 268Cooling...................................................... 223Exhaust Gas Caution................................. 189Fails To Start............................................... 57Flooded, Starting......................................... 57Fuel Requirements.......................... 265, 268Jump Starting............................................ 203Oil.................................................... 218, 268Oil Filler Cap.............................................. 215Oil Filter..................................................... 219Oil Selection.................................... 218, 268Oil Synthetic.............................................. 218Overheating............................................... 206Starting....................................................... 57Enhanced Accident Response Feature..........210Entry System, Illuminated................................ 30
Ethanol......................................................... 266Exhaust Gas Cautions................................... 189Exhaust System................................... 189, 221Exterior Lights.........................................26, 188
F
FiltersAir Cleaner
................................................ 219Air Conditioning..................................35, 220Engine Oil........................................ 219, 268Engine Oil Disposal................................... 218FlashersHazard Warning........................................ 190Turn Signals.......................................54, 188Flat Tire Changing................................ 240, 253Flat Tire Stowage................................. 240, 253Flooded Engine Starting................................... 57Fluid Capacities............................................ 268Fluid Leaks................................................... 189Fluid Level ChecksAutomatic Transmission........................... 227Brake........................................................ 226Cooling System......................................... 223Engine Oil................................................. 216Power Steering............................................ 67Fog Lights........................................................ 27Fold-Flat Seats................................................. 15Forward Collision Warning............................ 159
Four-Way Hazard Flasher.............................. 190Freeing A Stuck Vehicle................................. 208Fuel............................................................... 265Additives................................................... 266Clean Air................................................... 266Ethanol..................................................... 266Filler Cap (Gas Cap).....................................75Gasoline................................................... 265Materials Added....................................... 266Methanol.................................................. 266Octane Rating.................................. 265, 268Requirements.................................. 265, 268Tank Capacity........................................... 268Fuses............................................................ 228
G
Gas Cap (Fuel Filler Cap)...........................75, 76Gasoline, Clean Air........................................ 266Gasoline, Reformulated................................ 266Gear Ranges....................................................62Gear Selector Override.................................. 207Glass Cleaning.............................................. 263Gross Axle Weight Rating.......................... 76, 78Gross Vehicle Weight Rating.....................76, 78GuideBody Builders................................................. 7GVWR...............................................................7611

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278 H
Hazard Driving Through Flowing, Rising, OrShallow Standing Water
.......................... 86Hazard Warning Flashers.............................. 190Head Restraints............................................... 20HeadlightsCleaning.................................................... 260High Beam.................................................. 26High Beam/Low Beam Select Switch.......... 26Passing........................................................ 26Switch......................................................... 26Heated Mirrors................................................ 25Heated Seats................................................... 19Heater, Engine Block....................................... 58High Beam/Low Beam Select (Dimmer)
Switch.............................................................. 26Hill Start Assist.............................................. 153HitchesTrailer Towing.............................................. 80Hood Prop........................................................ 40Hood Release.................................................. 40
I
Ignition............................................................ 12Key....................................................... 10, 12Switch......................................................... 12Ignition Key Removal....................................... 12Illuminated Entry............................................. 30
Immobilizer (Sentry Key).................................. 12Inside Rearview Mirror..................................... 23Instrument Cluster.................................... 42, 54Display......................................................... 44Instrument Panel Lens Cleaning................... 262Interior And Instrument Lights......................... 28Interior Appearance Care.............................. 261Interior Lights................................................... 28Intermittent Wipers (Delay Wipers).................. 30iPod/USB/MP3 Control.................................... 37
J
Jack Location................................................ 190Jack Operation.............................................. 190Jacking And Tire Changing............................ 190Jacking And Tire Changing Instructions........ 191Jump Starting............................................... 203
K
Key FobProgramming Additional Key Fobs
............... 11Key Fob Battery Service
(Remote Keyless Entry).................................... 11Key Fob Programming
(Remote Keyless Entry).................................... 11Key-In Reminder.............................................. 12Keys................................................................. 10Replacement............................................... 11Sentry (Immobilizer).................................... 12
L
Lane Change Assist..........................................27Lap/Shoulder Belts....................................... 166Latches......................................................... 188Hood............................................................40Lead Free Gasoline....................................... 265Leaks, Fluid................................................... 189Life Of Tires................................................... 251Light Bulbs........................................... 188, 235Lights............................................................ 188Air Bag...................................... 48, 173, 187Brake Assist Warning................................ 152Brake Warning.............................................49Bulb Replacement.................................... 235Cruise..........................................................54Daytime Running.........................................26Dimmer Switch, Headlight...........................26Electronic Stability Program(ESP) Indicator........................................ 49, 152Exterior.............................................. 26, 188Hazard Warning Flasher........................... 190Headlights...................................................26High Beam...................................................26Illuminated Entry.........................................30Interior.........................................................28Malfunction Indicator (Check Engine)..........52Park......................................................26, 54Passing........................................................26

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279
Security Alarm
............................................. 50Service...................................................... 235Tire Pressure Monitoring (TPMS)............... 161Traction Control......................................... 152Turn Signals................................ 26, 54, 188Warning Instrument Cluster Descriptions..................................... 49, 54Loading Vehicle........................................ 76, 77Capacities................................................... 77Tires.......................................................... 245LocksAutomatic Door.................................... 14, 15Low Tire Pressure System............................. 161Lubrication, Body........................................... 221Lug Nuts/Bolts.............................................. 264
M
Maintenance Free Battery............................. 217Maintenance Schedule.................................. 211Malfunction Indicator Light (Check Engine)..... 52ManualService...................................................... 274Methanol....................................................... 266Mirrors............................................................. 23Electric Remote........................................... 24Exterior Folding........................................... 24Heated........................................................ 25Outside........................................................ 24Rearview..................................................... 23
Modifications/AlterationsVehicle........................................................... 7Monitor, Tire Pressure System...................... 161Mopar Parts.................................................. 273MP3 Control..................................................... 37Multi-Function Control Lever............................ 26
N
New Vehicle Break-In Period............................ 58
O
Occupant Restraints..................................... 164Octane Rating, Gasoline (Fuel)..................... 265Oil Change Indicator........................................ 45Reset........................................................... 45Oil Filter, Change.......................................... 219Oil Filter, Selection........................................ 219Oil Pressure Light............................................. 50Oil, Engine............................................ 218, 268Capacity.................................................... 268Checking................................................... 216Dipstick.................................................... 216Disposal................................................... 218Filter................................................ 219, 268Filter Disposal........................................... 218Identification Logo.................................... 218Materials Added To.................................. 218Pressure Warning Light............................... 50Recommendation............................ 218, 268
Synthetic................................................... 218Viscosity.................................................... 268Onboard Diagnostic System.............................55Operating Precautions.....................................55Operator ManualOwner's Manual........................................ 274Outside Rearview Mirrors.......................... 23, 24Overheating, Engine...................................... 206
P
Paint Care..................................................... 260Parking Brake..................................................59ParkSense System, Rear..................................69Passing Light....................................................26Pets............................................................... 187Phone Mode.................................................. 112Placard, Tire And Loading Information.......... 245PowerMirrors.........................................................24Outlet (Auxiliary Electrical Outlet).................37Steering................................................66, 67Windows......................................................39Power Steering Fluid..................................... 270Pregnant Women And Seat Belts.................. 170Preparation For Jacking....................... 190, 191
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282 Making A Phone Or Audio Device A Favorite
................................................. 117Making A Second Call While Current Call Is In Progress................................. 120Managing Your Favorites........................... 118Natural Speech......................................... 113Operation.................................................. 113Overview.................................................... 112Pair (Link) Uconnect Phone To A MobilePhone................................................... 114Pair A Bluetooth Streaming Audio Device................................................... 116Phonebook Download............................... 117Place/Retrieve A Call From Hold............... 120Power-Up................................................... 124Recent Calls.............................................. 119Redial........................................................ 121To Remove A Favorite............................... 118Toggling Between Calls............................. 120Touch-Tone Number Entry......................... 119Transfer Call To And From MobilePhone................................................... 121Voice Command........................................ 121
Uconnect SettingsCustomer Programmable Features............. 89Uniform Tire Quality Grades.......................... 259Unleaded Gasoline....................................... 265Untwisting Procedure, Seat Belt................... 169USB.................................................................. 37
V
Vehicle Certification Label............................... 76Vehicle Identification Number (VIN).............. 264Vehicle Loading...............................76, 77, 245Vehicle Modifications/Alterations...................... 7Vehicle Storage.......................................35, 260Voice Command............................................... 22Voice Recognition System (VR)........................ 22
W
Warning Lights (Instrument Cluster
Descriptions)
.................................................... 52Warnings And Cautions...................................... 7Warranty Information.................................... 273WasherAdding Fluid.............................................. 217
Washing Vehicle............................................ 261WaterDriving Through...........................................86Wheel And Wheel Tire Care........................... 255Wheel And Wheel Tire Trim........................... 255Wind Buffeting.................................................40Window Fogging...............................................35Windows..........................................................39Power...........................................................39Windshield Defroster.................................... 187Windshield Washers.............................. 30, 217Fluid.............................................................30Windshield Wiper Blades.............................. 221Windshield Wipers...........................................30Wipers Blade Replacement........................... 221Wipers, Intermittent.........................................30

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WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or
make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle
is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit
the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.