warning RAM PROMASTER 2021 Repair Manual

122MULTIMEDIA
Even though the system is designed for many
languages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in your Favorites phonebook while the vehicle is
in motion.
Number and name recognition rate is optimized
when the entries are not similar. You can say
“O” (letter “O”) for “0” (zero).
Even though international dialing for most
number combinations is supported, some
shortcut dialing number combinations may not
be supported. Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
loudness to a large degree rely on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
by lowering the in-vehicle audio volume. Phone Voice Commands
Making and answering hands-free phone calls
is easy with Uconnect. When the Phonebook
button is illuminated on your touchscreen, your
system is ready. Check UconnectPhone.com for
mobile phone compatibility and pairing
instructions.
Push the Phone button and wait for the beep
to say a command. See some examples below:
“Call John Smith”
“Dial 123 456 7890”
“Redial” (call previous outgoing phone
number)
“Call back” (call previous incoming phone
number)
Did You Know: When providing a Voice
Command, push the Phone button and say
“ Call ”, then pronounce the name exactly as it
appears in your phone book. When a contact
has multiple phone numbers, you can say “Call
John Smith work”.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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134MULTIMEDIA
Voice Command — If Equipped
About Voice command
Instead of pressing the touchscreen to control
your navigation system, you can use your voice
to control navigation.
For example, to switch to 2D view, you can say
“2D view”.
To view a list of available commands, press the
“Help” button in the Main menu and then press
“What can I say?”. Using Voice Control
The following example shows how to use voice
control to plan a journey to your Home address:

1. Push the Voice Recognition button on
the steering wheel to turn on the
microphone.

A screen will pop-up with examples of com -
mands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands. 2. When you hear a beep, say a command of
your choice. For example, you can say
“Navigate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”.
NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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MULTIMEDIA139
Voices
About Voices
Your navigation system uses sound for some or
all of the following:
Driving directions
Warnings that you set
By selecting “Settings” in the main menu, then
selecting “Voices,” you can change the settings
for how voice instructions are given. Instruction
settings include the following:
Read Early Instructions Out Loud : This setting
allows to you to hear early instructions. For
example, an early instruction could be, “After
two miles, take the exit right”.
Read Road Numbers Out Loud (if equipped):
Use this setting to control whether road
numbers are read out loud as part of naviga -
tion instructions.
Read Road Sign Information Out Loud (if
equipped): Use this setting to control whether
road sign information is read out loud as part
of navigation instructions.
Read Street Names Out Loud (if equipped):
Use this setting to control whether street
names are read out loud as part of navigation
instructions.
Read Foreign Street Names Out Loud (if
equipped): Use this setting to control whether
foreign street names are read out loud as
part of navigation instructions.
Changing The Volume Level
To change the volume of your navigation
system, use the Volume knob on the radio when
an instruction is being given.
Settings
About Settings You can change the way your
navigation system looks and behaves.
Most of the settings on your system
can be accessed by pressing the
Settings button in the Main Menu. Appearance
To change how your navigation screen looks,
select “Appearance” in the settings menu. From
here, you can change these features:
Switch To Night Colors When Dark
: Select
this setting to make your system automati -
cally switch to night colors when it gets dark.
Automatic Zoom : Select “Automatic Zoom” to
change how your system zooms in guidance
view when you approach a turn or intersec -
tion. Zooming in can make the turn or inter -
section easier to drive. The following options
are available:
Zoom in to next turn
Based on road type
None
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MULTIMEDIA141
Fastest Route
You can choose whether you would like the
navigation system to choose the fastest
route to the destination.
Shortest Route
You can choose whether you would like the
navigation system to choose the shortest
route by distance to the destination.
Most Eco-Friendly Route
You can choose whether you would like the
navigation system to choose the route that
will consume the least amount of energy.
Avoid Interstate Highways
You can choose whether you would like the
navigation system to avoid all highways while
navigating to the destination. Sounds And Warnings
Select this setting to change the following
sounds and warnings:
Warning Type
: You can choose the type of
warnings you want to hear when you are
driving:
Warning Sounds: Hear only warning
sounds
None: No warning sounds are given
Safety Warnings : You can change settings for
whether you want to be warned, never
warned, or warned only if you are speeding.
The following options are available:
When speeding: This warning is given
when you exceed the speed limit by more
than 3 mph (5 km/h). When you are
speeding, the speed panel also turns red
in the guidance view.
Driver Safety: Select this setting to make
some features locked while the vehicle is
in motion. NOTE:
This feature increases safety by minimizing
driver distraction. When driver safety is on, a
message tells you when the lock is enabled.
System
Select this setting to reset all other settings.
Selecting “Reset” will delete all saved places
and settings and restore the standard settings.
This includes the language, voice settings,
warning settings, and theme.
NOTE:
This is not a software update and will not affect
the version of the software application installed
on your Uconnect system.
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MULTIMEDIA145
Important Safety Notices And Warnings
Global Positioning System
The Global Positioning System (GPS) is a
satellite-based system that provides location
and timing information around the globe. GPS is
operated and controlled under the sole
responsibility of the Government of the United
States of America, which is responsible for its
availability and accuracy. Any changes in GPS
availability and accuracy, or in environmental
conditions, may impact the operation of this
navigation system. TomTom® does not accept
any liability for the availability and accuracy
of GPS.
Use With Care
Use of TomTom® navigation while driving still
means that you need to drive with due care and
attention. Safety Settings
We recommend using the safety settings to
make your driving as safe as possible. These
are some of the options included in the safety
settings:
Show safety reminders
Warn when driving faster than allowed
You can also drive more safely by using voice
commands to control navigation Ú page 139.
Copyright Notices
© 2020 TomTom®. All rights reserved.
TomTom® and the "two hands" logo are
registered trademarks of TomTom® N.V. or
one of its subsidiaries. Please see
www.tomtom.com/en_us/legal/ for warranties
and end user license agreements applying to
this product.
© 2020 TomTom®. All rights reserved. This
material is proprietary and the subject of
copyright protection and/or database rights
protection and/or other intellectual property
rights owned by TomTom® or its suppliers. The use of this material is subject to the terms
of a license agreement. Any unauthorized
copying or disclosure of this material will lead to
criminal and civil liabilities.
Data Source © 2020 TomTom® All rights
reserved.
The software included in this product contains
copyrighted software that is licensed under the
GPL. A copy of that license can be viewed in the
License section. You can obtain the complete
corresponding source code from us for a period
of three years after our last shipment of this
product. For more information, visit
https://www.tomtom.com/en_gb/opensource
or contact your local TomTom® customer
support team via us.support.tomtom.com/app/
answers/list. Upon request, we will send you a
CD with the corresponding source code.
Linotype, Frutiger and Univers are trademarks
of Linotype GmbH registered in the U.S. Patent
and Trademark Office and may be registered in
certain other jurisdictions. MHei is a trademark
of The Monotype Corporation and may be
registered in certain jurisdictions.5

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149
(Continued)
SAFETY
SAFETY FEATURES
ANTI-LOCK BRAKE SYSTEM (ABS)
The ABS is designed to aid the driver in
maintaining vehicle control under adverse
braking conditions. The system operates with a
separate computer to modulate hydraulic
pressure, to prevent wheel lock-up and to help
avoid skidding on slippery surfaces.
The system's pump motor runs during an ABS
stop to provide regulated hydraulic pressure.
The pump motor makes a low humming noise
during operation, which is normal.
The ABS includes an amber ABS Warning Light.
When the light is illuminated, the ABS is not
functioning. The system reverts to standard
non-anti-lock brakes. Placing the ignition in the
OFF mode and to the ON mode again may reset
the ABS if the fault detected was only
momentary.When you are in a severe braking condition
involving the use of the ABS, you will experience
some pedal drop as the vehicle comes to a stop.
This is the result of the system reverting to the
base brake system.
Engagement of the ABS may be accompanied
by a pulsing sensation. You may also hear a
clicking noise. These occurrences are normal
and indicate that the system is functioning
properly.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter
-
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
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150SAFETY
ELECTRONIC BRAKE CONTROL (EBC)
S
YSTEM
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system that
includes the Brake Assist System (BAS) and
Electronic Stability Control (ESC), Hill Start
Assist (HSA), Traction Control System (TCS), and
Trailer Sway Control (TSC). These systems
complement the Anti-Lock Brake System (ABS)
by optimizing the vehicle braking capability
during emergency braking maneuvers.
Brake Assist System (BAS)
The BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and
amount of brake application and then applies
optimum pressure to the brakes. This can help
reduce braking distances. The BAS
complements the Anti-Lock Brake System
(ABS). Applying the brakes very quickly results
in the best BAS assistance. To receive the
benefit of the system, you must apply
continuous braking pressure during the
stopping sequence (do not “pump” the brakes). Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake
pedal is released, the BAS is deactivated.
Crosswind Assist (CWA)
CWA helps keep your vehicle from drifting out of
its lane due to unexpected crosswinds by
means of targeted braking of individual wheels.
The system will provide automatic stability
assistance to counteract the effect of strong
side wind. If a strong lateral wind is detected,
front and rear brakes on the affected side are applied, creating a steering effect that mitigates
the cross wind influence. During system
intervention, the driver should perceive the
natural stable handling feel of the vehicle.
Crosswind Assist will activate automatically
when the vehicle reaches speeds above
approximately 43 mph (70 km/h). When the
system is activated, the ESC Warning Light in
the instrument cluster will blink to warn the
driver.
Electronic Stability Control (ESC)
ESC enhances directional control and stability
of the vehicle under various driving conditions.
ESC corrects for over/under steering of the
vehicle by applying the brake of the appropriate
wheel(s) to counteract the above conditions.
Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer – when the vehicle is turning more
than appropriate for the steering wheel
position.
Understeer – when the vehicle is turning less
than appropriate for the steering wheel
position.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.

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SAFETY151
(Continued)
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.ESC Operating Modes

ESC OFF button Location

The ESC OFF button is located in the center
switch bank, next to the hazard flasher switch.
ESC On
This mode is the normal operating mode for ESC
equipped vehicles. Whenever the vehicle is
started, the ESC system will be in this mode.
This mode should be used for most driving
situations. ESC should only be turned off for
specific reasons as noted below.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.
Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)
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152SAFETY
ESC Partial Off
This mode is entered by momentarily pushing
the ESC OFF button.
When in the “Partial Off” mode, the TCS portion
of ESC, except for the “limited slip” feature
described in the TCS section, has been disabled
and the ESC OFF Indicator Light will be
illuminated. When in the “Partial Off” mode,
ESC will operate without engine torque
management. This mode is intended to be used
if the vehicle is in deep snow, sand or gravel
conditions and more wheel spin than ESC would
normally allow is required to gain traction.
To turn ESC on again, momentarily push the
ESC OFF button. This will restore the normal
“ESC On” mode of operation. NOTE:
To improve the vehicle's traction when driving
with snow chains, or starting off in deep snow,
sand or gravel, it may be desirable to switch to
the “Partial Off” mode by pushing the ESC OFF
button. Once the situation requiring ESC to be
switched to the “Partial Off” mode is overcome,
turn ESC back on by momentarily pushing the
ESC OFF button. This may be done while the
vehicle is in motion.ESC Activation/Malfunction Indicator Light
And ESC OFF Indicator Light
The ESC Activation/Malfunction
Indicator Light in the instrument
cluster will come on when the ignition
is turned to the ON mode. It should go
out with the engine running. If the ESC
Activation/Malfunction Indicator Light comes
on continuously with the engine running, a
malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (kilometers) at speeds greater
than 30 mph (48 km/h), see an authorized
dealer as soon as possible to have the problem
diagnosed and corrected.
The ESC Activation/Malfunction Indicator Light
starts to flash as soon as the tires lose traction
and the ESC system becomes active. The ESC
Activation/Malfunction Indicator Light also
flashes when TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
WARNING!
When in “Partial Off” mode, the TCS func -
tionality of ESC, (except for the limited slip
feature described in the TCS section), has
been disabled and the ESC OFF Indicator
Light will be illuminated. When in “Partial
Off” mode, the engine power reduction
feature of TCS is disabled, and the
enhanced vehicle stability offered by the
ESC system is reduced.
Trailer Sway Control (TSC) is disabled when
the ESC system is in the “Partial Off” mode.

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SAFETY153
The ESC OFF Indicator Light indicates
that the Electronic Stability Control
(ESC) is in a reduced mode.
NOTE:
The ESC Activation/Malfunction Indicator
Light and the ESC OFF Indicator Light come
on momentarily each time the ignition switch
is placed in the ON position.
Each time the ignition is placed in the ON
position, the ESC system will be on even if it
was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive
following the maneuver that caused the ESC
activation.
Hill Start Assist (HSA)
The HSA system is designed to assist the driver
when starting a vehicle from a stop on a hill.
HSA will maintain the level of brake pressure
the driver applied for a short period of time after
the driver takes their foot off of the brake pedal.
If the driver does not apply the throttle during
this short period of time, the system will release
brake pressure and the vehicle will roll down the
hill. The system will release brake pressure in
proportion to the amount of throttle applied as
the vehicle starts to move in the intended
direction of travel.
HSA Activation Criteria
The following criteria must be met in order for
HSA to activate:
The vehicle must be stopped.
The vehicle must be on a 6% (approximate)
grade or greater hill.

Gear selection matches vehicle uphill direction
(i.e., vehicle facing uphill is in forward gear;
vehicle backing uphill is in REVERSE gear).

HSA will work in REVERSE and all forward gears
when the activation criteria have been met. The
system will not activate if the vehicle is placed
in NEUTRAL or PARK.
WARNING!
There may be situations on minor hills with a
loaded vehicle, or while pulling a trailer, when
the system will not activate and slight rolling
may occur. This could cause a collision with
another vehicle or object. Always remember
the driver is responsible for braking the
vehicle.
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