oil RAM PROMASTER 2021 Owner's Manual

SERVICING AND MAINTENANCE221
BODY LUBRICATION
Locks and all body pivot points, including such
items as seat tracks, door hinge pivot points
and rollers, liftgate, tailgate, decklid, sliding
doors and hood hinges, should be lubricated
periodically with a lithium-based grease, such
as Mopar Spray White Lube to ensure quiet,
easy operation and to protect against rust and
wear. Prior to the application of any lubricant,
the parts concerned should be wiped clean to
remove dust and grit; after lubricating, excess
oil and grease should be removed. Particular
attention should also be given to hood latching
components to ensure proper function. When
performing other underhood services, the hood
latch release mechanism, and safety catch
should be cleaned and lubricated.
The external lock cylinders should be lubricated
twice a year, preferably in the Autumn and
Spring. Apply a small amount of a high quality
lubricant, such as Mopar Lock Cylinder
Lubricant directly into the lock cylinder.
WINDSHIELD WIPER BLADES
Clean the rubber edges of the wiper blades and
the windshield periodically with a sponge or soft
cloth and a mild nonabrasive cleaner. This will
remove accumulations of salt or road film.
Operation of the wipers on dry glass for long
periods may cause deterioration of the wiper
blades. Always use washer fluid when using the
wipers to remove salt or dirt from a dry
windshield.
Avoid using the wiper blades to remove frost or
ice from the windshield. Keep the blade rubber
out of contact with petroleum products such as
engine oil, gasoline, etc.
NOTE:
Life expectancy of wiper blades varies
depending on geographical area and frequency
of use. If chattering, marks, water lines or wet
spots are present, clean the wiper blades or
replace as necessary.
EXHAUST SYSTEM
The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system.
If you notice a change in the sound of the
exhaust system; or if the exhaust fumes can be
detected inside the vehicle; or when the
underside or rear of the vehicle is damaged;
have an authorized technician inspect the
complete exhaust system and adjacent body
areas for broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, have the exhaust system inspected
each time the vehicle is raised for lubrication or
oil change. Replace as required.
8

21_VF_OM_EN_USC_t.book Page 221

226SERVICING AND MAINTENANCE
(Continued)
BRAKE SYSTEM
In order to ensure brake system performance,
all brake system components should be
inspected periodically Úpage 212.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood
service or immediately if the brake system
warning lamp indicates system failure. If
necessary, add fluid to bring level within the
designated marks on the side of the reservoir of
the brake master cylinder. Be sure to clean the
top of the master cylinder area before removing
cap. With disc brakes the fluid level can be
expected to fall as the brake linings wear. However, an unexpected drop in fluid level may
be caused by a leak and a system check should
be conducted Ú
page 268.
AUTOMATIC TRANSMISSION
Selection Of Lubricant

It is important to use the proper transmission
fluid to ensure optimum transmission
performance and life. Use only the
manufacturer’s specified transmission fluid

Ú
page 270. It is important to maintain the

WARNING!
Riding the brakes can lead to brake failure
and possibly a collision. Driving with your foot
resting or riding on the brake pedal can result
in abnormally high brake temperatures,
excessive lining wear, and possible brake
damage. You would not have your full braking
capacity in an emergency.
WARNING!
Use only FCA's recommended brake fluid
Ú page 268. Using the wrong type of brake
fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory
installed hydraulic master cylinder
reservoir.
To avoid contamination from foreign matter
or moisture, use only new brake fluid or
fluid that has been in a tightly closed
container. Keep the master cylinder reser -
voir cap secured at all times. Brake fluid in
a open container absorbs moisture from
the air resulting in a lower boiling point. This
may cause it to boil unexpectedly during
hard or prolonged braking, resulting in
sudden brake failure. This could result in a
collision.
Overfilling the brake fluid reservoir can
result in spilling brake fluid on hot engine
parts, causing the brake fluid to catch fire.
Brake fluid can also damage painted and
vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
Do not allow petroleum based fluid to
contaminate the brake fluid. Brake seal
components could be damaged, causing
partial or complete brake failure. This could
result in a collision.
WARNING! (Continued)

21_VF_OM_EN_USC_t.book Page 226

230SERVICING AND MAINTENANCE
F10–15 Amp Blue Horn
F14 –20 Amp Yellow Power Outlet
F15 –7.5 Amp Brown USB Charger
F16 –7.5 Amp Brown KL15 Shifter Transmission Module (STM) (3.6), KL15 Starter Relay
Coil (3.6 Gasoline Engine)
F17 –20 Amp Yellow Engine Control Module (ECM), Injectors (3.6 Gasoline Engine)
F18 –7.5 Amp Brown KL30 Engine Control Module (ECM), KL30 Main Relay Coil
(3.6 Gasoline Engine)
F19 –7.5 Amp Brown A/C Compressor — If Equipped
F20 –30 Amp Green Windshield Wiper
F21 –15 Amp Blue Fuel Pump
F22 –20 Amp Yellow Engine Control Module (ECM), Ignition Coils (3.6 Gasoline Engine)
F23 –20 Amp Yellow Electronic Stability Control (ESC) Valves
F24 –7.5 Amp Brown KL15 Vacuum Pump Relay Coil (3.6 Gasoline Engine) — If Equipped
F30 –15 Amp Blue Heated Mirrors
CavityMaxi Fuse Mini Fuse Description

21_VF_OM_EN_USC_t.book Page 230

SERVICING AND MAINTENANCE251
Tread Wear Indicators
Tread wear indicators are in the original
equipment tires to help you in determining
when your tires should be replaced.

Tire Tread

These indicators are molded into the bottom of
the tread grooves. They will appear as bands
when the tread depth becomes a 1/16 of an
inch (1.6 mm). When the tread is worn to the
tread wear indicators, the tire should be
replaced.
Life Of Tire
The service life of a tire is dependent upon
varying factors including, but not limited to:
Driving style.
Tire pressure - Improper cold tire inflation
pressures can cause uneven wear patterns
to develop across the tire tread. These
abnormal wear patterns will reduce tread life,
resulting in the need for earlier tire replace -
ment.
Distance driven.
Performance tires, tires with a speed rating of
V or higher, and Summer tires typically have
a reduced tread life. Rotation of these tires
per the vehicle scheduled maintenance is
highly recommended. NOTE:
Wheel Valve Stem must be replaced as well
when installing new tires due to wear and tear
in existing tires.
Keep dismounted tires in a cool, dry place with
as little exposure to light as possible. Protect
tires from contact with oil, grease, and gasoline.
Replacement Tires

The tires on your new vehicle provide a balance of
many characteristics. They should be inspected
regularly for wear and correct cold tire inflation
pressures. The manufacturer strongly
recommends that you use tires equivalent to the
originals in size, quality and performance when
replacement is needed. Refer to the paragraph
on “Tread Wear Indicators” in this section. Refer
to the Tire and Loading Information placard or the
Vehicle Certification Label for the size
designation of your tire. The Load Index and
Speed Symbol for your tire will be found on the
original equipment tire sidewall.

See the Tire Sizing Chart example found in the
Tire Safety Information section of this manual
for more information relating to the Load Index
and Speed Symbol of a tire Ú
page 241.
1 — Worn Tire
2 — New Tire
WARNING!
Tires and the spare tire should be replaced
after six years, regardless of the remaining
tread. Failure to follow this warning can result
in sudden tire failure. You could lose control
and have a collision resulting in serious injury
or death.
8

21_VF_OM_EN_USC_t.book Page 251

SERVICING AND MAINTENANCE263
LEATHER SURFACES
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery.
NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom -
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
GLASS SURFACES
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CLEANING THE INSTRUMENT PANEL
C
UPHOLDERS
Removal
Pull the flexible liner from the cupholder drawer
starting at one edge to ease removal.
Cleaning
The liner is top shelf dishwasher safe, or you
may follow the cleaning procedure below.
Soak the liner in a mixture of medium hot tap
water and one teaspoon of mild liquid dish
soap. Let soak for approximately 30 minutes.
After 30 minutes, pull the liner from the water
and dip it back into the water about six times.
This will loosen any remaining debris. Rinse the
liner thoroughly under warm running water.
Shake the excess water from the liner and dry
the outer surfaces with a clean soft cloth.
Installation
Place the liner into the cupholder drawer and
push the liner into place so that the retention
tabs seat into the corresponding openings in
the drawer.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.
8

21_VF_OM_EN_USC_t.book Page 263

264
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found
on the left front corner of the instrument panel,
visible through the windshield.
Vehicle Identification Number

NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic
brake systems. If either of the two hydraulic
systems loses normal capability, the remaining
system will still function. However, there will be
some loss of overall braking effectiveness. You
may notice increased pedal travel during
application, greater pedal force required to slow
or stop, and potential activation of the “Brake
System Warning Light”.
In the event power assist is lost for any reason
(i.e., repeated brake applications with the
engine off), the brakes will still function.
However, the effort required to brake the
vehicle will be much greater than that required
with the power system operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to
the vehicle. Any time a wheel has been removed
and reinstalled on the vehicle, the lug nuts/
bolts should be torqued using a properly
calibrated torque wrench using a six sided (hex)
deep wall socket.
TORQUE SPECIFICATIONS
**Use only authorized dealer recommended
lug nuts/bolts and clean or remove any dirt or
oil before tightening.
Lug Nut/Bolt
Torque **Lug Nut/
Bolt SizeLug Nut/Bolt
Socket Size
145 Ft-Lbs
(197 N·m) M16 x 1.50 21 mm

21_VF_OM_EN_USC_t.book Page 264

268TECHNICAL SPECIFICATIONS
FLUID CAPACITIES
ENGINE FLUIDS AND LUBRICANTS
US Metric
Fuel (Approximate) 24 Gallons90 Liters
Engine Oil With Filter
3.6L Engine 6 Quarts5.6 Liters
Cooling System
3.6L Engine 10.5 Quarts10 Liters
Component Fluid, Lubricant, or Genuine Part
Engine CoolantWe recommend you use Mopar Antifreeze/Coolant 10 Year/150,000 Mile (240,000 km) Formula
OAT (Organic Additive Technology) meeting the requirements of FCA Material Standard MS.90032.
Engine Oil We recommend you use API Certified SAE 5W-20 Engine Oil, meeting the requirements of FCA
Material Standard MS-6395 such as Mopar, Pennzoil, and Shell Helix. Refer to your engine oil filler
cap for correct SAE grade.
Engine Oil Filter We recommend you use Mopar Engine Oil Filters.
Fuel Selection 87 Octane (R+M)/2 Method, 0-15% Ethanol.

21_VF_OM_EN_USC_t.book Page 268

276 C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 268Caps, Filler Fuel............................................................. 75Oil (Engine)................................................ 215Power Steering............................................ 67Radiator (Coolant Pressure)...................... 224Car Washes................................................... 261Carbon Monoxide Warning............................ 189Cargo Area Cover............................................. 41Cargo Compartment........................................ 41Cargo Light...................................................... 28Certification Label........................................... 76Change Oil Indicator........................................ 45Changing A Flat Tire....................................... 190Chart, Tire Sizing............................................ 241Check Engine Light
(Malfunction Indicator Light)........................... 56Checking Your Vehicle For Safety.................. 186Checks, Safety............................................... 186Child Restraint............................................... 181Child RestraintsBooster Seats............................................ 184Child Seat Installation............................... 186Infant And Child Restraints....................... 183Older Children And Child Restraints..........183Clean Air Gasoline......................................... 266CleaningWheels...................................................... 255
Climate Control................................................ 31Manual........................................................ 31Rear............................................................. 34Cold Weather Operation.................................. 57Compact Spare Tire...................................... 253Contract, Service.......................................... 272Cooling Pressure Cap (Radiator Cap)............ 224Cooling System............................................. 223Adding Coolant (Antifreeze)...................... 224Coolant Level................................... 223, 225Cooling Capacity....................................... 268Disposal Of Used Coolant......................... 225Drain, Flush, And Refill............................. 223Inspection................................................. 225Points To Remember................................ 225Pressure Cap............................................ 224Radiator Cap............................................ 224Selection Of Coolant (Antifreeze)..... 223, 268Corrosion Protection..................................... 260Cruise Control (Speed Control)........................ 67Cruise Light...................................................... 54Cupholders................................................... 263Customer Assistance.................................... 271Customer Programmable Features.................. 89Cybersecurity................................................... 88
D
Dealer Service.............................................. 218Defroster, Windshield................................... 187Deleting A Phone.......................................... 117
Diagnostic System, Onboard............................55Dimmer Control Switch....................................29Dimmer SwitchHeadlight.....................................................26DipsticksAutomatic Transmission........................... 227Oil (Engine)............................................... 216Power Steering............................................67Disable Vehicle Towing................................. 209Disconnecting............................................... 117DisposalAntifreeze (Engine Coolant)...................... 225Disturb.......................................................... 120Door Ajar..........................................................49Door Ajar Light.................................................49Door Locks.......................................................14Automatic....................................................15Doors...............................................................14Driver’s Seat Back Tilt......................................15DrivingThrough Flowing, Rising, Or Shallow Standing Water
..........................86
E
Electric Brake Control System....................... 150Electric Remote Mirrors...................................24Electrical Power Outlets...................................37Electronic Speed Control (Cruise Control)........67Electronic Stability Control (ESC)................... 150Electronic Throttle Control Warning Light.........49

21_VF_OM_EN_USC_t.book Page 276

277
Emergency, In Case Of Freeing Vehicle When Stuck
...................... 208Jacking...................................................... 190Jump Starting............................................ 203Emission Control System Maintenance........... 56Engine........................................................... 215Air Cleaner................................................. 219Block Heater............................................... 58Break-In Recommendations........................ 58Checking Oil Level..................................... 216Compartment............................................ 215Compartment Identification...................... 215Coolant (Antifreeze)......................... 223, 268Cooling...................................................... 223Exhaust Gas Caution................................. 189Fails To Start............................................... 57Flooded, Starting......................................... 57Fuel Requirements.......................... 265, 268Jump Starting............................................ 203Oil.................................................... 218, 268Oil Filler Cap.............................................. 215Oil Filter..................................................... 219Oil Selection.................................... 218, 268Oil Synthetic.............................................. 218Overheating............................................... 206Starting....................................................... 57Enhanced Accident Response Feature..........210Entry System, Illuminated................................ 30
Ethanol......................................................... 266Exhaust Gas Cautions................................... 189Exhaust System................................... 189, 221Exterior Lights.........................................26, 188
F
FiltersAir Cleaner
................................................ 219Air Conditioning..................................35, 220Engine Oil........................................ 219, 268Engine Oil Disposal................................... 218FlashersHazard Warning........................................ 190Turn Signals.......................................54, 188Flat Tire Changing................................ 240, 253Flat Tire Stowage................................. 240, 253Flooded Engine Starting................................... 57Fluid Capacities............................................ 268Fluid Leaks................................................... 189Fluid Level ChecksAutomatic Transmission........................... 227Brake........................................................ 226Cooling System......................................... 223Engine Oil................................................. 216Power Steering............................................ 67Fog Lights........................................................ 27Fold-Flat Seats................................................. 15Forward Collision Warning............................ 159
Four-Way Hazard Flasher.............................. 190Freeing A Stuck Vehicle................................. 208Fuel............................................................... 265Additives................................................... 266Clean Air................................................... 266Ethanol..................................................... 266Filler Cap (Gas Cap).....................................75Gasoline................................................... 265Materials Added....................................... 266Methanol.................................................. 266Octane Rating.................................. 265, 268Requirements.................................. 265, 268Tank Capacity........................................... 268Fuses............................................................ 228
G
Gas Cap (Fuel Filler Cap)...........................75, 76Gasoline, Clean Air........................................ 266Gasoline, Reformulated................................ 266Gear Ranges....................................................62Gear Selector Override.................................. 207Glass Cleaning.............................................. 263Gross Axle Weight Rating.......................... 76, 78Gross Vehicle Weight Rating.....................76, 78GuideBody Builders................................................. 7GVWR...............................................................7611

21_VF_OM_EN_USC_t.book Page 277

279
Security Alarm
............................................. 50Service...................................................... 235Tire Pressure Monitoring (TPMS)............... 161Traction Control......................................... 152Turn Signals................................ 26, 54, 188Warning Instrument Cluster Descriptions..................................... 49, 54Loading Vehicle........................................ 76, 77Capacities................................................... 77Tires.......................................................... 245LocksAutomatic Door.................................... 14, 15Low Tire Pressure System............................. 161Lubrication, Body........................................... 221Lug Nuts/Bolts.............................................. 264
M
Maintenance Free Battery............................. 217Maintenance Schedule.................................. 211Malfunction Indicator Light (Check Engine)..... 52ManualService...................................................... 274Methanol....................................................... 266Mirrors............................................................. 23Electric Remote........................................... 24Exterior Folding........................................... 24Heated........................................................ 25Outside........................................................ 24Rearview..................................................... 23
Modifications/AlterationsVehicle........................................................... 7Monitor, Tire Pressure System...................... 161Mopar Parts.................................................. 273MP3 Control..................................................... 37Multi-Function Control Lever............................ 26
N
New Vehicle Break-In Period............................ 58
O
Occupant Restraints..................................... 164Octane Rating, Gasoline (Fuel)..................... 265Oil Change Indicator........................................ 45Reset........................................................... 45Oil Filter, Change.......................................... 219Oil Filter, Selection........................................ 219Oil Pressure Light............................................. 50Oil, Engine............................................ 218, 268Capacity.................................................... 268Checking................................................... 216Dipstick.................................................... 216Disposal................................................... 218Filter................................................ 219, 268Filter Disposal........................................... 218Identification Logo.................................... 218Materials Added To.................................. 218Pressure Warning Light............................... 50Recommendation............................ 218, 268
Synthetic................................................... 218Viscosity.................................................... 268Onboard Diagnostic System.............................55Operating Precautions.....................................55Operator ManualOwner's Manual........................................ 274Outside Rearview Mirrors.......................... 23, 24Overheating, Engine...................................... 206
P
Paint Care..................................................... 260Parking Brake..................................................59ParkSense System, Rear..................................69Passing Light....................................................26Pets............................................................... 187Phone Mode.................................................. 112Placard, Tire And Loading Information.......... 245PowerMirrors.........................................................24Outlet (Auxiliary Electrical Outlet).................37Steering................................................66, 67Windows......................................................39Power Steering Fluid..................................... 270Pregnant Women And Seat Belts.................. 170Preparation For Jacking....................... 190, 191
11

21_VF_OM_EN_USC_t.book Page 279