instrument panel RAM PROMASTER 2021 Owner's Guide

MULTIMEDIA89
NOTE:
FCA US LLC or your dealer may contact you
directly regarding software updates.
To help further improve vehicle security and
minimize the potential risk of a security
breach, vehicle owners should:
Routinely check www.driveucon -
nect.com/support/soft -
ware-update.html (US Residents) or
www.driveuconnect.ca (Canadian Resi -
dents) to learn about available Uconnect
software updates.
Only connect and use trusted media
devices (e.g. personal mobile phones,
USBs, CDs).
Privacy of any wireless and wired
communications cannot be assured. Third
parties may unlawfully intercept information
and private communications without your
consent Ú page 55.
UCONNECT SETTINGS
The Uconnect system uses a combination of
buttons on the touchscreen and buttons on the
faceplate located on the center of the
instrument panel. These buttons allow you to
access and change the customer
programmable features. Many features can
vary by vehicle.
Buttons on the faceplate are located below
and/or beside the Uconnect system in the
center of the instrument panel. In addition,
there is a Scroll/Enter control knob located on
the right side. Turn the control knob to scroll
through menus and change settings. Push the
center of the control knob one or more times to
select or change a setting. Your Uconnect system may also have Screen
Off and Mute buttons on the faceplate.
Push the Screen Off button on the faceplate to
turn off the Uconnect screen. Push the button
again or tap the screen to turn the screen on.
Press the Back Arrow button to exit out of a
Menu or certain option on the Uconnect system.
NOTE:
The NAV button in the middle of your Uconnect
System may also contain the word “TRIP”.
5

21_VF_OM_EN_USC_t.book Page 89

SAFETY173
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
AVV/START or MAR/ACC/ON/RUN position. If
the ignition switch is in the STOP/OFF/LOCK
position the air bag system is not on and the air
bags will not inflate. The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment.

The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch
is in the MAR/ACC/ON/RUN position. After the
self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light,
either momentarily or continuously. A single
chime will sound to alert you if the light comes on
again after initial startup.

The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
The Air Bag Warning Light does not come on
during the four to eight seconds when the
ignition switch is first in the MAR/ACC/ON/
RUN position.
The Air Bag Warning Light remains on after
the four to eight-second interval.
The Air Bag Warning Light comes on intermit
-
tently or remains on while driving.
NOTE:
If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be
disabled. In this condition the air bags may not
be ready to inflate for your protection. Have an
authorized dealer service the air bag system
immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have
the air bag system to protect you in a
collision. If the light does not come on as a
bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it
comes on as you drive, have an authorized
dealer service the air bag system
immediately.
6

21_VF_OM_EN_USC_t.book Page 173

174SAFETY
Front Air Bags
This vehicle has front air bags and lap/shoulder
belts for both the driver and front passenger.
The front air bags are a supplement to the seat
belt restraint systems. The driver front air bag is
mounted in the center of the steering wheel.
The passenger front air bag is mounted in the
instrument panel, above the glove
compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag Locations

Driver And Passenger Front Air Bag
Features
The driver and passenger front air bag system is
designed to inflate based on the severity and
type of collision as determined by the Occupant
Restraint Controller (ORC), which may receive information from the front impact sensors (if
equipped) or other system components.
1 — Driver Front Air Bag
2 — Passenger Front Air Bag
WARNING!
Being too close to the steering wheel or
instrument panel during front air bag
deployment could cause serious injury,
including death. Air bags need room to
inflate. Sit back, comfortably extending
your arms to reach the steering wheel or
instrument panel.

Never place a rear-facing child restraint in
front of an air bag. A deploying passenger front
air bag can cause death or serious injury to a
child 12 years or younger, including a child in
a rear-facing child restraint.

Never install a rear-facing child restraint in
the front seat of a vehicle. Only use a
rear-facing child restraint in the rear seat. If
the vehicle does not have a rear seat, do
not transport a rear-facing child restraint in
that vehicle.
WARNING!
No objects should be placed over or near
the air bag on the instrument panel or
steering wheel because any such objects
could cause harm if the vehicle is in a colli
-
sion severe enough to cause the air bag to
inflate.
Do not put anything on or around the air
bag covers or attempt to open them manu -
ally. You may damage the air bags and you
could be injured because the air bags may
no longer be functional. The protective
covers for the air bag cushions are
designed to open only when the air bags
are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts
even though you have air bags.

21_VF_OM_EN_USC_t.book Page 174

SAFETY175
Front Air Bag Operation
Front Air Bags are designed to provide
additional protection by supplementing the seat
belts. Front air bags are not expected to reduce
the risk of injury in rear, side, or rollover
collisions. The front air bags will not deploy in all
frontal collisions, including some that may
produce substantial vehicle damage — for
example, some pole collisions, truck
underrides, and angle offset collisions.
On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.

Because air bag sensors measure vehicle
deceleration over time, vehicle speed and
damage by themselves are not good indicators of
whether or not an air bag should have deployed.

Seat belts are necessary for your protection in
all collisions, and also are needed to help keep
you in position, away from an inflating air bag.
When the Occupant Restraint Controller (ORC)
detects a collision requiring the front air bags, it
signals the inflator units. A large quantity of
non-toxic gas is generated to inflate the front
air bags. The steering wheel hub trim cover and the
upper passenger side of the instrument panel
separate and fold out of the way as the air bags
inflate to their full size. The front air bags fully
inflate in less time than it takes to blink your
eyes. The front air bags then quickly deflate
while helping to restrain the driver and front
passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags
(SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags
(SABs) are located in the outboard side of the
front seats. The SABs are marked with “SRS
AIRBAG” or “AIRBAG” on a label or on the seat
trim on the outboard side of the seats.
The SABs may help to reduce the risk of
occupant injury during certain side impacts, in
addition to the injury reduction potential
provided by the seat belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat
seam into the space between the occupant and
the door. The SAB moves at a very high speed
and with such a high force that it could injure
occupants if they are not seated properly, or if
items are positioned in the area where the SAB
inflates. Children are at an even greater risk of
injury from a deploying air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags;
the performance could be adversely affected
and/or objects could be pushed into you,
causing serious injury.
6

21_VF_OM_EN_USC_t.book Page 175

178SAFETY
Air Bag System Components
NOTE:
The Occupant Restraint Controller (ORC) moni -
tors the internal circuits and interconnecting
wiring associated with electrical Air Bag System
Components listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:
Front and/or side air bags will not deploy in all
collisions. This does not mean something is
wrong with the air bag system.
If you do have a collision which deploys the air
bags, any or all of the following may occur:
The air bag material may sometimes cause
abrasions and/or skin reddening to the occu -
pants as the air bags deploy and unfold. The
abrasions are similar to friction rope burns or
those you might get sliding along a carpet or
gymnasium floor. They are not caused by
contact with chemicals. They are not perma -
nent and normally heal quickly. However, if
you haven’t healed significantly within a few
days, or if you have any blistering, see your
doctor immediately.
As the air bags deflate, you may see some
smoke-like particles. The particles are a
normal by-product of the process that gener -
ates the non-toxic gas used for air bag infla -
tion. These airborne particles may irritate the
skin, eyes, nose, or throat. If you have skin or eye irritation, rinse the area with cool water.
For nose or throat irritation, move to fresh air.
If the irritation continues, see your doctor. If
these particles settle on your clothing, follow
the garment manufacturer’s instructions for
cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another
collision, the air bags will not be in place to
protect you.
NOTE:Air bag covers may not be obvious in the inte -
rior trim, but they will open during air bag
deployment.
After any collision, the vehicle should be
taken to an authorized dealer immediately.
WARNING!
Deployed air bags and seat belt
pretensioners cannot protect you in another
collision. Have the air bags, seat belt
pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer
immediately. Also, have the Occupant
Restraint Controller System serviced as well.

21_VF_OM_EN_USC_t.book Page 178

SAFETY179
(Continued)
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off
switch. In the event of an accident, if the
communication network remains intact, and
the power remains intact, depending on the
nature of the event, the Fuel Cut Off Switch may
perform the following functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is
pressed. The hazard lights can be deacti -
vated by pressing the hazard light button.
Turn on the interior lights, which remain on
as long as the battery has power.
Unlock the power door locks.
NOTE:
After an accident, remember to cycle the igni -
tion to the STOP (OFF/LOCK) position and
remove the key from the ignition switch to avoid
draining the battery. Carefully check the vehicle
for fuel leaks in the engine compartment and on
the ground near the engine compartment and
fuel tank before resetting the system and
starting the engine. If there are no fuel leaks or damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the Fuel Cut
Off Switch by following the procedure described
below. If you have any doubt, contact an autho
-
rized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath
the instrument panel on the passenger side.

Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see
leaks from the fuel system, do not reset the
Fuel Cut Off Switch to avoid the risk of fire.
Before resetting the Fuel Cut Off Switch,
carefully check for fuel leaks or damage to
the vehicle electrical devices (e.g.
headlights).
WARNING!
Modifications to any part of the air bag
system could cause it to fail when you need
it. You could be injured if the air bag system
is not there to protect you. Do not modify
the components or wiring, including adding
any kind of badges or stickers to the
steering wheel hub trim cover or the upper
passenger side of the instrument panel. Do
not modify the front bumper, vehicle body
structure, or add aftermarket side steps or
running boards.6

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188SAFETY
(Continued)
PERIODIC SAFETY CHECKS YOU SHOULD
M
AKE OUTSIDE THE VEHICLE
Tires
Examine tires for excessive tread wear and
uneven wear patterns. Check for stones, nails,
glass, or other objects lodged in the tread or
sidewall. Inspect the tread for cuts and cracks.
Inspect sidewalls for cuts, cracks, and bulges.
Check the lug nut/bolt torque for tightness.
Check the tires (including spare) for proper cold
inflation pressure.
Lights
Have someone observe the operation of brake
lights and exterior lights while you work the
controls. Check turn signal and high beam
indicator lights on the instrument panel.
Door Latches
Check for proper closing, latching, and locking.
ONLY install floor mats designed to fit your
vehicle. NEVER install a floor mat that
cannot be properly attached and secured to
your vehicle. If a floor mat needs to be
replaced, only use a FCA approved floor
mat for the specific make, model, and year
of your vehicle.
ONLY use the driver’s side floor mat on the
driver’s side floor area. To check for inter -
ference, with the vehicle properly parked
with the engine off, fully depress the accel -
erator, the brake, and the clutch pedal (if
present) to check for interference. If your
floor mat interferes with the operation of
any pedal, or is not secure to the floor,
remove the floor mat from the vehicle and
place the floor mat in your trunk.
ONLY use the passenger’s side floor mat on
the passenger’s side floor area.
ALWAYS make sure objects cannot fall or
slide into the driver’s side floor area when
the vehicle is moving. Objects can become
trapped under accelerator, brake, or clutch
pedals and could cause a loss of vehicle
control.
WARNING! (Continued)
NEVER place any objects under the floor
mat (e.g., towels, keys, etc.). These objects
could change the position of the floor mat
and may cause interference with the accel -
erator, brake, or clutch pedals.
If the vehicle carpet has been removed and
re-installed, always properly attach carpet
to the floor and check the floor mat
fasteners are secure to the vehicle carpet.
Fully depress each pedal to check for inter -
ference with the accelerator, brake, or
clutch pedals then re-install the floor mats.
It is recommended to only use mild soap
and water to clean your floor mats. After
cleaning, always check your floor mat has
been properly installed and is secured to
your vehicle using the floor mat fasteners
by lightly pulling mat.
WARNING! (Continued)

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190
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers switch is located
on the instrument panel below the climate
controls.
Hazard Warning Flashers Switch
Push the switch to turn on the Hazard Warning
Flashers. When the switch is activated, all
directional turn signals will flash on and off to
warn oncoming traffic of an emergency. Push
the switch a second time to turn off the Hazard
Warning Flashers.
This is an emergency warning system and it
should not be used when the vehicle is in
motion. Use it when your vehicle is disabled and
it is creating a safety hazard for other motorists.
When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:
With extended use, the Hazard Warning
Flashers may wear down your battery.
JACKING AND TIRE CHANGING
WARNING!
Do not attempt to change a tire on the side
of the vehicle close to moving traffic. Pull
far enough off the road to avoid the danger
of being hit when operating the jack or
changing the wheel.
Being under a jacked-up vehicle is
dangerous. The vehicle could slip off the
jack and fall on you. You could be crushed.
Never put any part of your body under a
vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service
center where it can be raised on a lift.
Never start or run the engine while the
vehicle is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

21_VF_OM_EN_USC_t.book Page 190

IN CASE OF EMERGENCY201

Check that the Mode Select Knob (2) is in
the Sealant Mode position and not Air
Mode. Push the Power Button (1) to turn
On the Tire Service Kit.

2. Connect the Power Plug (7) to a different 12 Volt power outlet in your vehicle or
another vehicle, if available. Make sure the
engine is running before turning ON the Tire
Service Kit.
3. The Sealant Bottle (4) may be empty due to previous use. Call for assistance.
NOTE:
If the Mode Select Knob (2) is on Air Mode and
the pump is operating, air will dispense from
the Air Pump Hose (5) only, not the Sealant
Hose (3).
If the sealant (white fluid) does flow through the
Sealant Hose (3):

1. Continue to operate the pump until sealant is no longer flowing through the hose
(typically takes 30 - 70 seconds). As the
sealant flows through the Sealant Hose (3),
the Pressure Gauge (8) can read as high as
70 psi (4.8 Bar). The Pressure Gauge (8) will decrease quickly from approximately
70 psi (4.8 Bar) to the actual tire pressure
when the Sealant Bottle (4) is empty.

2. The pump will start to inject air into the tire immediately after the Sealant Bottle (4) is
empty. Continue to operate the pump and
inflate the tire to the pressure indicated on
the tire pressure label on the driver-side
latch pillar (recommended pressure). Check
the tire pressure by looking at the Pressure
Gauge (8).
If the tire does not inflate to at least 26 psi (1.8
Bar) pressure within 15 minutes:
The tire is too badly damaged. Do not attempt
to drive the vehicle further. Call for assis -
tance.
NOTE:
If the tire becomes overinflated, push the
Deflation Button to reduce the tire pressure to
the recommended inflation pressure before
continuing. If the tire inflates to the recommended pressure
or is at least 26 psi (1.8 Bar) pressure within
15 minutes:

1. Push the Power Button (1) to turn off the
Tire Service Kit.

2. Remove the Speed Limit sticker from the top of the Sealant Bottle (4) and place the
sticker on the instrument panel.
3. Immediately disconnect the Sealant Hose (3) from the valve stem, reinstall the cap on
the fitting at the end of the hose, and place
the Tire Service Kit in the vehicle storage
location.
CAUTION!
The metal end fitting from Power Plug (8)
may get hot after use, so it should be
handled carefully.
Failure to reinstall the cap on the fitting at
the end of the Sealant Hose (6) can result
in sealant contacting your skin, clothing,
and the vehicle’s interior. It can also result
in sealant contacting internal Tire Service
Kit components which may cause perma -
nent damage to the kit.
7

21_VF_OM_EN_USC_t.book Page 201

202IN CASE OF EMERGENCY
(D) Drive Vehicle:
Immediately after injecting sealant and inflating
the tire, drive the vehicle 5 miles (8 km) or ten
minutes to ensure distribution of the Tire
Service Kit Sealant within the tire. Do not
exceed 50 mph (80 km/h).
(E) After Driving:
Pull over to a safe location Ú page 200.

1. Push in the Mode Select Knob (2) and turn to the Air Mode position.

2. Uncoil the power plug and insert the plug into the vehicle's 12 Volt power outlet. 3. Uncoil the Air Pump Hose (5) (black in color)
and screw the fitting at the end of hose onto
the valve stem.
4. Check the pressure in the tire by reading the Pressure Gauge (8).
If tire pressure is less than 19 psi (1.3 Bar):
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.
If the tire pressure is 19 psi (1.3 Bar) or higher:

1. Push the Power Button (1) to turn on Tire Service Kit and inflate the tire to the
pressure indicated on the tire and loading
information label on the driver-side door
opening.

NOTE:
If the tire becomes overinflated, push the Defla-
tion Button to reduce the tire pressure to the
recommended inflation pressure before
continuing.
2. Disconnect the Tire Service Kit from the valve stem, reinstall the cap on the valve
stem and unplug from 12 Volt outlet.
3. Place the Tire Service Kit in its proper storage area in the vehicle. 4. Have the tire inspected and repaired or
replaced at the earliest opportunity at an
authorized dealer or tire service center.
5. Remove the Speed Limit sticker from the instrument panel after the tire has been
repaired.
6. Replace the Sealant Bottle (4) and Sealant Hose (3) assembly at an authorized dealer
as soon as possible Ú page 202.
NOTE:
When having the tire serviced, advise the autho -
rized dealer or service center that the tire has
been sealed using the Tire Service Kit.
(F) Sealant Bottle And Hose Replacement:

1. Uncoil the Sealant Hose (3) (clear in color).

2. Locate the red colored round Sealant Bottle release button at the lower right hand
corner of the kit.
3. Push and hold the Sealant Bottle release button, then pull out the bottle holding the
button.
4. Clean any remaining sealant from the Tire Service Kit housing.
WARNING!
Tire Service Kit is not a permanent flat tire
repair. Have the tire inspected and repaired
or replaced after using Tire Service Kit. Do
not exceed 50 mph (80 km/h) until the tire is
repaired or replaced. Failure to follow this
warning can result in injuries that are serious
or fatal to you, your passengers, and others
around you.

21_VF_OM_EN_USC_t.book Page 202