lock RAM PROMASTER 2022 Owner's Guide
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88STARTING AND OPERATING
Display Warnings And Maintenance
RADAR SENSOR UNAVAILABILITY WARNING
The “ACC Unavailable Wipe Front Radar Sensor”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain. The ACC system
may also become temporarily blinded due to
obstructions, such as mud, dirt or ice. In these
cases, the instrument cluster display will display
the above message and the system will deactivate.
This message can sometimes be displayed while
driving in highly reflective areas (i.e. ice and snow,
or tunnels with reflective tiles). The ACC system will
recover after the vehicle has left these areas.
Under rare conditions, when the radar is not
tracking any vehicles or objects in its path this
warning may temporarily occur.
NOTE:If the “ACC Unavailable Wipe Front Radar Sensor”
warning is active, Fixed Speed Cruise Control can
be still enabled.
If weather conditions are not a factor, the driver
should examine the sensor. It may require cleaning
or removal of an obstruction. The sensor is located
in the center of the vehicle behind the lower grille.
To keep the ACC system operating properly, it is
important to note the following maintenance
items:
Always keep the sensor clean. Carefully wipe the
sensor lens with a soft cloth. Be cautious not to
damage the sensor lens.
Do not remove any screws from the sensor.
Doing so could cause an ACC system malfunc -
tion or failure and require a sensor realignment.
If the sensor or front end of the vehicle is
damaged due to a collision, see an authorized
dealer for service.
Do not attach or install any accessories near the
sensor, including transparent material or after -
market grilles. Doing so could cause an ACC
system failure or malfunction.
When the condition that deactivated the system is
no longer present, the system will return to the
“Adaptive Cruise Control Off” state and will resume
function by simply reactivating it.
NOTE:
If the “ACC Unavailable Wipe Front Radar
Sensor” message occurs frequently (e.g. more
than once on every trip) without any snow, rain,
mud, or other obstruction, have the radar
sensor realigned at an authorized dealer.
Installing a snow plow, front-end protector, an
aftermarket grille or modifying the grille is not
recommended. Doing so may block the sensor
and inhibit ACC operation.
“ACC LIMITED FUNCTIONALITY CAMERA
BLOCKED” WARNING
The “ACC Limited Functionality Camera Blocked”
warning will display and a chime will sound when
conditions temporarily limit system performance.
This most often occurs at times of poor visibility,
such as in snow or heavy rain and fog. The ACC
system may also become temporarily blinded due
to obstructions, such as mud, dirt, or ice on
windshield and fog on the inside of glass. In these
cases, the instrument cluster display will read
“ACC Limited Functionality Camera Blocked” and
the system will have degraded performance.
This message can sometimes be displayed while
driving in adverse weather conditions. The ACC
system will recover after the vehicle has left these
areas. Under rare conditions, when the camera is
not tracking any vehicles or objects in its path this
warning may temporarily occur.
WARNING!
When the ACC system is resumed, the driver
must ensure that there are no pedestrians,
vehicles or objects in the path of the vehicle.
Failure to follow these warnings can result in a
collision and death or serious personal injury.
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STARTING AND OPERATING89
If weather conditions are not a factor, the driver
should examine the windshield and the camera
located on the back side of the inside rearview
mirror. They may require cleaning or removal of an
obstruction.
When the condition that created limited
functionality is no longer present, the system will
return to full functionality.
NOTE:If the “ACC Limited Functionality Camera Blocked”
message occurs frequently (e.g. more than once
on every trip) without any snow, rain, mud, or other
obstruction, have the windshield and forward
facing camera inspected at an authorized dealer.
SERVICE ACC WARNING
If the system turns off, and the instrument cluster
display reads “ACC Unavailable Service Required” or
“Cruise Unavailable Service Required”, there may be
an internal system fault or a temporary malfunction
that limits ACC functionality. Although the vehicle is
still drivable under normal conditions, ACC will be
temporarily unavailable. If this occurs, try activating
ACC again later, following an ignition cycle. If the
problem persists, see an authorized dealer.
Precautions While Driving With ACC
In certain driving situations, ACC may have
detection issues. In these cases, ACC may brake
late or unexpectedly. The driver needs to stay alert
and may need to intervene. The following are
examples of these types of situations:
TOWING A TRAILER
Towing a trailer is not recommended when using ACC.
OFFSET DRIVING
ACC may not detect a vehicle in the same lane that
is offset from your direct line of travel, or a vehicle
merging in from a side lane. There may not be
sufficient distance to the vehicle ahead. The offset
vehicle may move in and out of the line of travel,
which can cause your vehicle to brake or
accelerate unexpectedly.
Offset Driving Condition Example
TURNS AND BENDS
When driving on a curve with ACC engaged, the
system may increase or decrease the vehicle
speed for stability, with no vehicle ahead detected.
Once the vehicle is out of the curve, the system will
resume your original set speed. This is a part of
normal ACC system functionality.
NOTE:On tight turns ACC performance may be limited.
USING ACC ON HILLS
ACC performance may be limited when driving on
hills. ACC may not detect a vehicle in your lane
depending on the speed, vehicle load, traffic
conditions, and the steepness of the hill.
ACC Hill Example
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STARTING AND OPERATING95
If driver attention is not returned, the system will
deactivate.
Active Driving Assist Indicators Are Off
ADA is not turned on/enabled by the driver.
Active Driving Assist Indicators Are Grey
ADA is turned on/enabled by the driver, but the
system is not actively providing steering to the
vehicle.
Active Driving Assist Indicators Are Green
System is actively steering the vehicle and the
system detects driver is attentive.
Active Driving Assist Indicators Are Yellow
Driver inattentiveness has been detected,
warning the driver to place hands on the
steering wheel.
Active Driving Assist Indicators Are Red
Driver inattentiveness is still being detected,
warning the driver to place hands on the
steering wheel.
NOTE:The driver MUST replace hands on the steering
wheel and take control of the vehicle when the
system is deactivated.
Active Driving Assist Cancelled Message
MINIMUM RISK MANEUVER
If the driver removes the hands from the steering
wheel, a counter will start in order to display and
activate visual and acoustic alerts. When the
hands absence is detected the system will start
Minimum Risk Maneuver for bringing the vehicle in
a safe position.
After 23 seconds from the absence of the hands
on the steering wheel, the Adaptive System Cruise
Control will apply a brake jerk to warn the driver to
take vehicle control. If, after another 3 seconds the
driver does not take the control of the vehicle, the
system will apply a second brake jerk.Subsequently, if the absence of hands on the
steering wheel persists, the system will apply an
automatic braking intervention to bring the vehicle
to the stop. As soon as the standstill condition is
reached, the hazard emergency lights will be
activated. Then, the system will unlock the doors
(if previously locked). If the driver will take the
control of the vehicle during the Minimum Risk
Maneuver by placing the hands on the steering
wheel or pressing the pedal throttle, the system
will behave normally and the Minimum Risk
Maneuver will be stopped.
SYSTEM STATUS
Along with changes in the system’s indicator lights
(green, yellow, and red), the system can also issue a
steering wheel vibration to accompany these warnings.
The vibration warning (if enabled) will occur if the
vehicle crosses a lane marker, for example, when
driving on a tight curve. This feature can be turned on
or off within the Uconnect system
Ú
page 120.
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STARTING AND OPERATING101
front fascia/bumper is clean and clear of snow,
ice, mud, dirt or other obstruction and then cycle
the ignition. If the message continues to appear
see an authorized dealer.
If the "PARKSENSE UNAVAILABLE SERVICE
REQUIRED" message appears in the instrument
cluster display, see an authorized dealer.
PARKSENSE PARK ASSIST FAILURE
I
NDICATIONS
A malfunction of the ParkSense Park Assist
sensors or system is indicated, during REVERSE
gear engagement, by the instrument panel
warning icon.
The warning icon is illuminated and a
message is displayed in the instrument
cluster display (if equipped) Ú page 59.
The sensors and wiring are tested continuously
when the ignition is in the ON/RUN position.
Failures are indicated immediately if they occur
when the system is on.
Even if the system is able to identify that a specific
sensor is in failure condition, the instrument
cluster display shall indicate that the ParkSense
Park Assist system is unavailable, without
reference to the sensor in failure condition. If even
a single sensor fails, the entire system must be
disabled. The system is turned off automatically.
CLEANING THE PARKSENSE SYSTEM
Clean the ParkSense sensors with water, car wash
soap and a soft cloth. Do not use rough or hard
cloths. Do not scratch or poke the sensors.
Otherwise, you could damage the sensors.
PARKSENSE PARK ASSIST SYSTEM
U
SAGE PRECAUTIONS
NOTE:
Ensure that the front and rear fascia/bumper
are free of snow, ice, mud, dirt and debris to
keep the ParkSense system operating properly.
Construction equipment, large trucks, and other
vibrations could affect the performance of
ParkSense.
When you turn ParkSense off, the instrument
cluster display will read “PARKSENSE OFF.”
Furthermore, once you turn ParkSense off, it
remains off until you turn it on again, even if you
cycle the ignition key.
ParkSense, when on, will reduce the volume of
the radio when it is sounding a tone.
Clean the ParkSense sensors regularly, taking
care not to scratch or damage them. The sensors
must not be covered with ice, snow, slush, mud,
dirt or debris. Failure to do so can result in the
system not working properly. The ParkSense system might not detect an obstacle behind or in
front of the fascia/bumper, or it could provide a
false indication that an obstacle is behind or in
front of the fascia/bumper.
Use the ParkSense switch to turn the ParkSense
system off if objects such as bicycle carriers,
etc. are placed within 12 inches (30 cm) from
the rear fascia/bumper. Failure to do so can
result in the system misinterpreting a close
object as a sensor problem, causing the
“PARKSENSE UNAVAILABLE SERVICE
REQUIRED” message to be displayed in
the instrument cluster display.
NOTE:If any objects are attached to the bumper within a
6.5 ft (2 m) field of view, they will interfere and
cause false alerts and possibly blockage.
There may be a delay in the object detection
rate if the object is moving.
The operation of the rear sensors is automati
-
cally deactivated when the trailer's electric plug
is inserted in the vehicle's tow hook socket,
while the front sensors stay active and can
provide acoustic and visual warnings. The rear
sensors are automatically reactivated when the
trailer's cable plug is removed.
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STARTING AND OPERATING105
CHANGING LANESENSE STATUS
The LaneSense system has settings to adjust the
intensity of the torque warning and the warning zone
sensitivity (Early/Medium/Late) that you can configure
through the Uconnect system
Ú
page 120.
NOTE:
When enabled the system operates above
37 mph (60 km/h) and below 112 mph
(180 km/h).
The warnings are disabled with use of the turn
signal.
The system will not apply torque to the steering
wheel whenever a safety system engages
(Anti-Lock Brakes, Traction Control System,
Electronic Stability Control, Forward Collision
Warning, etc.).
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear Back
Up Camera that allows you to see an on-screen image
of the rear surroundings of your vehicle whenever the
gear selector is put into REVERSE and/or when the rear
doors are opened. The image will be displayed on the
touchscreen display along with a caution note to
“Check Entire Surroundings” across the top of the
screen. After five seconds this note will disappear. The ParkView Rear Back Up Camera is located on the
top rear of the vehicle below the center light.
Rear Back Up Camera Location
When the vehicle is shifted out of REVERSE and/or
when the rear doors are closed, the rear camera
mode is exited and the previous screen appears.
When engaged in the REVERSE gear, with the “Camera
Delay” turned on, the camera image will continue to be
displayed for up to 10 seconds after switching out of
the REVERSE position, unless the speed of the vehicle
does not exceed 8 mph (13 km/h), or that the gear is
placed in the NEUTRAL or PARK position. When the
gear is no longer in the REVERSE position, on the radio
display, together to the images behind it, a deactivation
button of the image displays on the camera screen, if
“Camera Delay” is active.
NOTE:The image displayed on the display may appear
slightly deformed.
When displayed, static grid lines will illustrate the
width of the vehicle and will show separate zones
that will help indicate the distance to the rear of
the vehicle. The following table shows the
approximate distances for each zone:
Zone Distance To The Rear Of The Vehicle Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m) Green 3 ft or greater (1 m or greater)
WARNING!
Drivers must be careful when backing up even
when using the Rear Back Up Camera. Always
check carefully behind your vehicle, and be
sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
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108STARTING AND OPERATING
(Continued)
REFUELING THE VEHICLE
The gas cap is located behind the fuel filler door on
the left side of the vehicle. If the gas cap is lost or
damaged, be sure to use the correct replacement
cap for this vehicle.
1. Open the fuel filler door.
2. Remove the fuel cap by rotating it counter-
clockwise.
Fuel Filler
3. Fully insert the fuel nozzle into the filler pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off,
the fuel tank is full.
Wait five seconds before removing the fuel
nozzle to allow excess fuel to drain from the
nozzle. 5. Remove the fuel nozzle, reinstall fuel cap and
close fuel filler door.
NOTE:During fuel fill, nozzle position could affect the flow
of fuel. For best results, allow the nozzle to rest
naturally in the filler tube - do not raise the handle
to increase the fill angle.
WARNING!
Drivers must be careful when backing up even
when using the Surround View Camera. Always
check carefully behind your vehicle, and be sure
to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
CAUTION!
To avoid vehicle damage, Surround View
should only be used as a parking aid.
The Surround View camera is unable to view
every obstacle or object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using Surround View to be
able to stop in time when an obstacle is seen.
It is recommended that the driver look
frequently over his/her shoulder when using
Surround View.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the fuel door is open or
the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light to turn on.
A fire may result if fuel is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place fuel
containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap.
A poorly fitting fuel filler cap could let impuri -
ties into the fuel system.
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114STARTING AND OPERATING
(Continued)
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when
towing while using a full size spare tire.
Proper tire inflation pressures are essential to the
safe and satisfactory operation of your vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
Replacing tires with a higher load carrying
capacity will not increase the vehicle's GVWR
and GAWR limits.
For further information Ú page 225.
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake system
or vacuum system of your vehicle with that of
the trailer. This could cause inadequate braking
and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge actuated
brake system, an electronic brake controller is
not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and may be required for
any trailer, for example trailers in excess of
2,000 lb (907 kg). Trailer brake requirements
vary by local law, consult local legal require -
ments where the trailer is to be towed for trailer
brake requirements.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.
Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on
the tow vehicle. Put the tow vehicle transmission
in PARK. For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL. Always, block
or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between the
tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer hitch
utilized.
WARNING!
WARNING!
Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your brake
system and cause it to fail. You might not have
brakes when you need them and could have an
accident.
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118STARTING AND OPERATING
(Continued)
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following
Cautions and Warnings before doing so.
WARNING!
Do not drive on or across a road or path where
water is flowing and/or rising (as in storm
run-off). Flowing water can wear away the road
or path's surface and cause your vehicle to sink
into deeper water. Furthermore, flowing and/or
rising water can carry your vehicle away swiftly.
Failure to follow this warning may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not exceed
5 mph (8 km/h) when driving through
standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which increases
stopping distances. Therefore, after driving
through standing water, drive slowly and
lightly press on the brake pedal several times
to dry the brakes.
Failure to follow these warnings may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
CAUTION!
Always check the depth of the standing water
before driving through it. Never drive through
standing water that is deeper than the bottom
of the tire rims mounted on the vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize
wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through
standing water. Do not continue to operate
the vehicle if any fluid appears contaminated,
as this may result in further damage. Such
damage is not covered by the New Vehicle
Limited Warranty.
Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause
serious internal damage to the engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
CAUTION!
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MULTIMEDIA125
Clock & Date
LaneSense Warning This setting will set the warning type for LaneSense. The available options are “Early”, “Medium”, and “Late”.
LaneSense Strength
This setting will set the strength of the LaneSense system. The available options are “Low”, “Medium”, and “High”.
ParkSense This setting will change the type of ParkSense alert when a close object is detected. The available options are
“Sound” which provides only an audible chime and “Sounds & Display” which provides both a sound and a
visual display.
Front ParkSense Volume
This setting adjusts the volume of the Front ParkSense system. The available settings are “Low”, “Medium”, and “High”.
Rear ParkSense Volume
This setting adjusts the volume of the Rear ParkSense system. The available settings are “Low”, “Medium”, and “High”.
Drowsy Driver Detection This setting will monitor the driver’s driving habits and warn you of any changes, indicating that the driver may
be drowsy. The available options are “On” and “Off”.
Blind Spot Alert This setting will change the type of alert provided when an object is detected in a vehicle’s blind spot. The “Off”
setting will turn off Blind Spot Alert. The “Lights” setting will activate the Blind Spot Alert lights on the outside
mirrors. The “Lights & Chime” setting will activate the lights on the outside mirrors and an audible chime.
Setting Name
Description
When the Clock & Date button is pressed on the touchscreen, the system displays the different options related to the vehicle’s internal clock.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
Sync Time With GPS
This setting will sync the time to the GPS receiver in the system. The system will control the time via the GPS location.
Set Time
This setting will allow you to set the hours and minutes. Sync Time With GPS must be off for this setting to be
available. The “+” setting will increase the hours and minutes. The “-” setting will decrease the hours and minutes.
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MULTIMEDIA129
Lights
When the Lights button is pressed on the touchscreen, the system displays the options related to the vehicle’s exterior and interior lights.
NOTE:
When the “Daytime Running Lights” feature is selected, the daytime running lights can be turned on or off. This feature is only allowed by law in the country
of the vehicle purchased.
Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Headlight Off DelayThis setting will allow you to set the amount of time it takes for the headlights to shut off after the vehicle is
turned off. The available settings are “0 sec”, “30 sec”, “60 sec”, and “90 sec”.
Greeting Lights When the “Greeting Lights” feature is selected, it allows the adjustment of the amount of time the headlights
remain on after the doors are unlocked with the key fob. The available settings are “0 sec”, “30 sec”, “60 sec”,
and “90 sec”.
Auto Dim High Beams This setting will allow you to turn the Auto Dim High Beams on or off.
Daytime Running Lights This setting will allow you to turn the Daytime Running Lights on or off.
Cornering Lights When this setting is selected, if the steering wheel rotation angle is large or the turn signal indicators are on, a
light (incorporated in the fog light) will turn on, on the relevant side to improve visibility at night.
Flash Lights With Lock
This setting will allow you to turn the flashing of the lights when the Lock button is pushed on the key fob on or off.
Headlights with Wipers This setting will turn the headlights on when the wipers are activated.
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