engine RAM PROMASTER 2022 Workshop Manual

180IN CASE OF EMERGENCY
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.

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184IN CASE OF EMERGENCY
(Continued)
5. Pull the retainer through the center of the
wheel.

Retainer

JACKING INSTRUCTIONS

Jack Warning Label
Assembled Jack

1. Loosen (but do not remove) the wheel lug bolts by turning them counterclockwise one
turn while the wheel is still on the ground.

WARNING!
Carefully follow these tire changing warnings to
help prevent personal injury or damage to your
vehicle:
Always park on a firm, level surface as far from
the edge of the roadway as possible before
raising the vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and place an
automatic transmission in PARK; a manual
transmission in REVERSE.
Block the wheel diagonally opposite of the
wheel that is to be raised.
Never start or run the engine with the vehicle
on a jack.
Do not let anyone sit in the vehicle when it is
on a jack.
Do not get under the vehicle when it is on a
jack. If you need to get under a raised vehicle,
take it to a service center where it can be
raised on a lift.
Only use the jack in the positions indicated
and for lifting this vehicle during a tire change.
If working on or near a roadway, be extremely
careful of motor traffic.
To assure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with
the valve stem facing the ground.
WARNING!

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190IN CASE OF EMERGENCY
(C) Injecting Tire Service Kit Sealant Into
The Deflated Tire:
Always start the engine before turning ON the
Tire Service Kit.
NOTE:Manual transmission vehicles must have the
parking brake engaged and the gear selector in
NEUTRAL.
After pushing the Power Button (1), the sealant
(white fluid) will flow from the Sealant Bottle (4)
through the Sealant Hose (3) and into the tire.
NOTE:
Sealant may leak out through the puncture in the tire.

If the sealant (white fluid) does not flow within
0 – 10 seconds through the Sealant Hose (3):

1. Push the Power Button (1) to turn Off the Tire
Service Kit. Disconnect the Sealant Hose (3)
from the valve stem. Make sure the valve
stem is free of debris. Reconnect the Sealant
Hose (3) to the valve stem. Check that the
Mode Select Knob (2) is in the Sealant Mode
position and not Air Mode. Push the Power
Button (1) to turn On the Tire Service Kit.

2. Connect the Power Plug (7) to a different 12 Volt power outlet in your vehicle or another
vehicle, if available. Make sure the engine is
running before turning ON the Tire Service Kit. 3. The Sealant Bottle (4) may be empty due to
previous use. Call for assistance.
NOTE:If the Mode Select Knob (2) is on Air Mode and the
pump is operating, air will dispense from the Air
Pump Hose (5) only, not the Sealant Hose (3).
If the sealant (white fluid) does flow through the
Sealant Hose (3):

1. Continue to operate the pump until sealant is no longer flowing through the hose (typically takes
30 - 70 seconds). As the sealant flows through the
Sealant Hose (3), the Pressure Gauge (8) can read
as high as 70 psi (4.8 Bar). The Pressure Gauge (8)
will decrease quickly from approximately 70 psi
(4.8 Bar) to the actual tire pressure when the
Sealant Bottle (4) is empty.

2. The pump will start to inject air into the tire immediately after the Sealant Bottle (4) is
empty. Continue to operate the pump and
inflate the tire to the pressure indicated on the
tire pressure label on the driver-side latch
pillar (recommended pressure). Check the tire
pressure by looking at the Pressure Gauge (8).
If the tire does not inflate to at least 26 psi
(1.8 Bar) pressure within 15 minutes:
The tire is too badly damaged. Do not attempt to
drive the vehicle further. Call for assistance.
NOTE:If the tire becomes overinflated, push the Deflation
Button to reduce the tire pressure to the recom -
mended inflation pressure before continuing.
If the tire inflates to the recommended pressure or
is at least 26 psi (1.8 Bar) pressure within
15 minutes:

1. Push the Power Button (1) to turn off the Tire Service Kit.

2. Remove the Speed Limit sticker from the top of the Sealant Bottle (4) and place the sticker on
the instrument panel.
3. Immediately disconnect the Sealant Hose (3) from the valve stem, reinstall the cap on the
fitting at the end of the hose, and place the Tire
Service Kit in the vehicle storage location.
CAUTION!

The metal end fitting from Power Plug (8) may get
hot after use, so it should be handled carefully.
Failure to reinstall the cap on the fitting at the end
of the Sealant Hose (6) can result in sealant
contacting your skin, clothing, and the vehicle’s
interior. It can also result in sealant contacting
internal Tire Service Kit components which may
cause permanent damage to the kit.

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192IN CASE OF EMERGENCY
(Continued)
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow
the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer’s operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The vehicle’s jump starting remote posts are
located under the hood, in the engine
compartment on the driver's side.
The Remote positive (+) Post is covered with a
protective cap located on the side of the Front
Power Distribution Center.
The Remote negative (-) Post is located on the core
support closest to the front of the vehicle.

Jump Starting Locations
See the following steps to prepare for jump
starting:

1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition to the OFF position.

2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cover over the remote positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the reach of the
jumper cables, apply the parking brake and
make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
Remote Positive (+) Post
Remote Negative (-) Post
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.

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IN CASE OF EMERGENCY193
JUMP STARTING PROCEDURE
Connecting The Jumper Cables

1. Connect the positive
(+) end of the jumper
cable to the remote positive (+)
post of the
discharged vehicle.

NOTE:The remote positive (+) post is located in the
engine compartment on the driver's side under the
cover of the Front Power Distribution Center.
2. Connect the opposite end of the positive (+)
jumper cable to the positive (+) post of the
booster battery.
3. Connect the negative (-) end of the jumper
cable to the negative (-) post of the booster
battery.
4. Connect the opposite end of the negative (-)
jumper cable to the remote negative post or a
good engine ground of the discharged vehicle.
A “ground” is an exposed metallic/unpainted
part of the engine, frame or chassis, such as
an accessory bracket or large bolt. The ground
must be away from the battery and the fuel
injection system.
NOTE:The remote negative (-) post is located in the front
of the engine compartment on the driver's side. 5. Start the engine in the vehicle that has the
booster battery. Let the engine idle a few
minutes and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the discon -
necting procedure below.
Disconnecting The Jumper Cables

1. Disconnect the negative
(-) end of the jumper
cable from the remote negative (-)
post of the
vehicle with the discharged battery.

2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the
booster battery.
3. Disconnect the positive (+) end of the jumper
cable from the positive (+) post of the booster
battery.
Remove any metal jewelry such as rings,
watch bands and bracelets that could make
an inadvertent electrical contact. You could be
seriously injured.
Batteries contain sulfuric acid that can burn
your skin or eyes and generate hydrogen gas
which is flammable and explosive. Keep open
flames or sparks away from the battery.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster
vehicle or the discharged vehicle.
WARNING!WARNING!
Do not connect the jumper cable to the negative
(-) post of the discharged battery. The resulting
electrical spark could cause the battery to
explode and could result in personal injury.
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194IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+)
jumper cable from the remote positive (+) post
of the discharged vehicle, and reinstall the
protective cap.
5. Close the cover of the Front Power Distribution Center.
If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.
BATTERY LOCATION
There are two remote jump starting posts under
the hood which is the recommended jump start
location. If access to the battery is needed, an
access panel on the driver’s side floor will allow for
battery access.
Battery Access Panel
Battery Location

IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.

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IN CASE OF EMERGENCY195
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK (P) position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine OFF.

2. Firmly apply the parking brake.
3. Using a small screwdriver or similar tool,
remove the shifter boot material of the gear
selector by pulling up to carefully separate the
gear selector bezel and boot assembly from
the console.

Shifter Boot And Bezel

4. Press and maintain firm pressure on the brake pedal. 5. Insert the screwdriver or similar tool into the
gear selector override release and push down
while depressing the shifter button at the
same time.

Gear Selector Override Release Lever

6. Move the gear selector to the NEUTRAL (N) position.
7. The vehicle may then be started in NEUTRAL.
8. Reinstall the shifter boot and bezel.
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator.
If you see or hear steam coming from under the
hood, do not open the hood until the radiator
has had time to cool. Never try to open a cooling
system pressure cap when the radiator or
coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage
your vehicle. If the temperature gauge reads
HOT (H), pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range.
If the pointer remains on HOT (H), and you hear
continuous chimes, turn the engine off
immediately and call for service.
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196IN CASE OF EMERGENCY
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking
motion. Turn the steering wheel right and left to
clear the area around the front wheels. Shift back
and forth between DRIVE (D) and REVERSE (R),
while gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
NOTE:Push the ESC OFF button, to place the Electronic
Stability Control System (ESC) in “Partial OFF”
mode, before rocking the vehicle Ú page 138.
Once the vehicle has been freed, push the ESC OFF
button again to restore “ESC ON” mode.
TOWING A DISABLED VEHICLE

This section describes procedures for towing a disabled
vehicle using a commercial towing service.

CAUTION!

Racing the engine or spinning the wheels may lead
to transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of transmission failure during prolonged efforts
to free a stuck vehicle.

WARNING!

Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may cause
damage, or even failure, of the axle and tires. A tire
could explode and injure someone. Do not spin your
vehicle's wheels faster than 30 mph (48 km/h) or for
longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone
near a spinning wheel, no matter what the speed.

CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin the
wheels faster than 15 mph (24 km/h), or
drivetrain damage may result.
Spinning the wheels too fast may lead to
transmission overheating and failure. It can
also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear
(no transmission shifting occurring).
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.

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198
SERVICING AND MAINTENANCE
SCHEDULED SERVICING
Your vehicle is equipped with an automatic oil
change indicator system. The oil change indicator
system will remind you that it is time to take your
vehicle in for scheduled maintenance.

Based on engine operation conditions, the oil
change indicator message will illuminate in the
instrument cluster. This means that service is
required for your vehicle. Operating conditions such
as frequent short-trips, trailer tow, and extremely hot
or cold ambient temperatures will influence when
the “Oil Change Required” message is displayed.
Have the vehicle serviced as soon as possible, within
the next 500 miles (805 km).
An authorized dealer will reset the oil change
indicator message after completing the scheduled
oil change. If a scheduled oil change is performed
by someone other than an authorized dealer, the
message can be reset by referring to the steps
described under Instrument Cluster Display
Ú
page 56.
NOTE:Under no circumstances should oil change
intervals exceed 10,000 miles (16,000 km),
12 months or 350 hours of engine run time,
whichever comes first. The 350 hours of engine
run or idle time is generally only a concern for fleet
customers. Once A Month Or Before A Long Trip:
Check engine oil level
Check windshield washer fluid level
Check the tire pressures and look for unusual
wear or damage. Rotate at the first sign of irreg
-
ular wear, even if it occurs before the oil indi -
cator system turns on
Check the fluid levels of the coolant reservoir,
and brake master cylinder and fill as needed
Check function of all interior and exterior lights

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SERVICING AND MAINTENANCE199
MAINTENANCE PLAN
Refer to the maintenance plan for the required maintenance intervals. More frequent maintenance may be needed in severe conditions, such as dusty areas
and very short trip driving. In some extreme conditions, additional maintenance not specified in the maintenance schedule may be required.
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter.
Rotate the tires at the first sign of irregular wear, even if it occurs before the oil indicator system turns on.
Inspect battery and clean and tighten terminals as required.
Inspect the CV/Universal joints.
Inspect brake pads, shoes, rotors, drums, hoses and parking brake.
Inspect engine cooling system protection and hoses.
Inspect exhaust system.
Inspect engine air cleaner filter if using in dusty or off-road conditions.

Inspect and replace the Evaporative System Fresh Air Filter as necessary, replacement may be more frequent if vehicle is operated in extreme dusty conditions.

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