service RAM PROMASTER 2022 Manual PDF

242SERVICING AND MAINTENANCE
DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.
All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
TREADWEAR
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded 100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.
TRACTION GRADES

The Traction grades, from highest to lowest,
are AA, A, B, and C. These grades represent
the tire's ability to stop on wet pavement, as
measured under controlled conditions on
specified government test surfaces of
asphalt and concrete. A tire marked C may
have poor traction performance.

TEMPERATURE GRADES
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat
and its ability to dissipate heat, when
tested under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to
a level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
WARNING!
The traction grade assigned to this tire is based
on straight-ahead braking traction tests, and
does not include acceleration, cornering,
hydroplaning, or peak traction characteristics.

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SERVICING AND MAINTENANCE243
STORING THE VEHICLE

If you are storing your vehicle for more than 3 weeks,
we recommend that you take the following steps to
minimize the drain on your vehicle's battery:

Disconnect the negative cable from the battery.
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in the fresh air and high blower
setting prior to storing. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
BODYWORK
PROTECTION FROM ATMOSPHERIC
A
GENTS

Vehicle body care requirements vary according to
geographic locations and usage. Chemicals that make
roads passable in snow and ice and those that are
sprayed on trees and road surfaces during other
seasons are highly corrosive to the metal in your
vehicle. Outside parking, which exposes your vehicle to
airborne contaminants, road surfaces on which the
vehicle is operated, extreme hot or cold weather, and
other extreme conditions will have an adverse affect on
paint, metal trim, and underbody protection.

The following maintenance recommendations will
enable you to obtain maximum benefit from the
corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or removal
of paint and protective coatings from your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
BODY AND UNDERBODY MAINTENANCE
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less susceptible
to stone breakage than glass headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures must
be followed.
To minimize the possibility of scratching the lenses
and reducing light output, avoid wiping with a dry
cloth. To remove road dirt, wash with a mild soap
solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive material to
clean the lenses.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated and
not overloaded. Excessive speed, underinflation,
or excessive loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
8

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248TECHNICAL SPECIFICATIONS
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/bolt
(do not insert it halfway).
Torque Patterns

After 25 miles (40 km), check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.
FUEL REQUIREMENTS
While operating on gasoline with the required
octane number, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy
knocking sound, see a dealer immediately. Use of
gasoline with a lower than recommended octane
number can cause engine failure and may void
or not be covered by the New Vehicle Limited
Warranty.
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand of
gasoline before considering service for the vehicle.
3.6L ENGINE
This engine is designed to meet all
emission regulations and provide
optimum fuel economy and performance
when using high quality unleaded regular
gasoline having a posted octane number of 87 as
specified by the (R+M)/2 method. The use of
higher octane premium gasoline is not required, as
it will not provide any benefit over regular gasoline
in these engines.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully until
the vehicle has been lowered. Failure to follow
this warning may result in personal injury.

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250TECHNICAL SPECIFICATIONS
(Continued)
CNG AND LP FUEL SYSTEM
M
ODIFICATIONS
Modifications that allow the engine to run on
Compressed Natural Gas (CNG) or Liquid Propane
(LP) may result in damage to the engine,
emissions, and fuel system components. Problems
that result from running CNG or LP are not the
responsibility of the manufacturer and may void or
not be covered under the New Vehicle Limited
Warranty.
MMT IN GASOLINE
Methylcyclopentadienyl Manganese Tricarbonyl
(MMT) is a manganese-containing metallic additive
that is blended into some gasoline to increase
octane. Gasoline blended with MMT provides no
performance advantage beyond gasoline of the
same octane number without MMT. Gasoline
blended with MMT reduces spark plug life and
reduces emissions system performance in some
vehicles. The manufacturer recommends that
gasoline without MMT be used in your vehicle. The
MMT content of gasoline may not be indicated on
the gasoline pump; therefore, you should ask your
gasoline retailer whether the gasoline contains
MMT. MMT is prohibited in Federal and California
reformulated gasoline.
FUEL SYSTEM CAUTIONS
NOTE:Intentional tampering with the emissions control
system can result in civil penalties being assessed
against you.
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can impair
engine performance and damage the emis -
sions control system.
An out-of-tune engine or certain fuel or ignition
malfunctions can cause the catalytic
converter to overheat. If you notice a pungent
burning odor or some light smoke, your engine
may be out of tune or malfunctioning and may
require immediate service. Contact an autho -
rized dealer for service assistance.
The use of fuel additives, which are now being
sold as octane enhancers, is not recom -
mended. Most of these products contain high
concentrations of methanol. Fuel system
damage or vehicle performance problems
resulting from the use of such fuels or addi -
tives is not the responsibility of the manufac-
turer and may void or not be covered under
the New Vehicle Limited Warranty.
CAUTION!

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253
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE
FOR YOUR VEHICLE
PREPARE FOR THE APPOINTMENT
All work to be performed may not be covered by the
warranty. Discuss additional charges with the
service manager. Keep a maintenance log of your
vehicle's service history. This can often provide a
clue to the current problem.
PREPARE A LIST
Make a written list of your vehicle's problems or
the specific work you want done. If you've had
an accident or work done that is not on your
maintenance log, let the service advisor know.
BE REASONABLE WITH REQUESTS
If you list a number of items and you must have
your vehicle by the end of the day, discuss the
situation with the service advisor and list the items
in order of priority. At many authorized dealers, you
may obtain a rental vehicle (additional charges
may apply). If you need a rental, it is advisable to
make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
FCA US LLC and its authorized dealers are vitally
interested in your satisfaction. We want you to be
happy with our products and services.

Warranty service must be done by an authorized
dealer. We strongly recommend that you take the
vehicle to an authorized dealer. They know your vehicle
the best, and are most concerned that you get prompt
and high quality service. FCA US LLC's authorized
dealers have the facilities, factory-trained technicians,
special tools, and the latest information to ensure the
vehicle is fixed correctly and in a timely manner.
This is why you should always talk to an authorized
dealer’s service manager first. If for some reason you
are still not satisfied, talk to the general manager or
owner of the authorized dealer. They want to know if
you need assistance. If an authorized dealer is unable
to resolve the concern, you may contact FCA US LLC's
Customer Assistance center.

Any communication to FCA US LLC’s customer
center should include the following information:
Owner's name and address
Owner's telephone number (home, mobile, and
office)
Authorized dealer name
Vehicle Identification Number (VIN)
Vehicle delivery date and mileage
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
10

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254CUSTOMER ASSISTANCE
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment at
its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.

Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY teletypewriter
users, dial 711 and for Voice callers, dial
1-800-855-0511 to connect with a Bell Relay Service
operator.

SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC’s New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001 English/
(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION

See the Warranty Information for the terms and
provisions of FCA US LLC warranties applicable to this
vehicle and market. Refer to

www.mopar.com/om

for further information.
See the Warranty Information for the terms
and provisions of FCA Canada Inc. warranties
applicable to this vehicle and market. Refer to

www.owners.mopar.ca/en
for further information.

For French, refer to
www.owners.mopar.ca/fr for
further information.
WARNING!
Engine exhaust (internal combustion engines
only), some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer
and birth defects, or other reproductive harm.
In addition, certain fluids contained in vehicles
and certain products of component wear
contain, or emit, chemicals known to the State
of California to cause cancer and birth defects,
or other reproductive harm.

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CUSTOMER ASSISTANCE255
Use this QR code to access your
digital experience.
MOPAR® PARTS
Mopar® original equipment parts and accessories
and factory filled fluids are available from an
authorized dealer. They are recommended for your
vehicle to keep it operating at its best and maintain
its original condition.
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer, or FCA US LLC.

To contact NHTSA, you may call the Vehicle
Safety Hotline toll free at 1-888-327-4236
(TTY: 1-800-424-9153); or go to

http://
www.safercar.gov

; or write to: Administrator,
NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can
also obtain other information about motor
vehicle safety from

http://www.safercar.gov
.

IN CANADA

If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety
defect to the Canadian government should
contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to

wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP

.

PUBLICATION ORDER FORMS
To order the following manuals, you may use either
the website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
diagrams, charts and detailed illustrations. These
manuals make it easy to find and fix problems on
computer-controlled vehicle systems and features.
They show exactly how to find and correct
problems, using step-by-step troubleshooting and
drivability procedures, proven diagnostic tests and
a complete list of all tools and equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
10

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256CUSTOMER ASSISTANCE
Owner's Manuals
These Owner's Manuals have been prepared
with the assistance of service and engineering
specialists to acquaint you with specific FCA
vehicles.
To access your Owner's Information online,
visit
www.mopar.com/om (US) or www.owners.mopar.ca (Canada).
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through
Archway at:
1-800-387-1143 (Canada)
GENERAL INFORMATION
The following regulatory statement applies to
UConnect devices equipped in this vehicle:
FCC ID: Y7OVP2REFRESH
IC: 7812H-VP2REFRESH The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
CANADA
Canada 310
These devices comply with Industry Canada's
RSS - 310. Operation is subject to the condition
that this device must not cause harmful
interference and must accept any interference,
including interference that may cause undesired
operation of the device .

Cet appareil est conforme au RSS - 310 d 'Industrie
Canada. Le fonctionnement est soumis à la condition
que cet appareil ne provoque pas d'interférences
nuisibles et accepte toute interférence, y compris
les interférences susceptibles de provoquer un
fonctionnement indésirable de l'appareil

US
These devices comply with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful
interference, and (2) This device must accept any
interference received, including interference that
may cause undesired operation.Radio frequency radiation exposure information:
This equipment complies with radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated
with minimum distance of 20 cm between the
radiator and the body of any persons, user or
bystander.
FCC Notice: Changes or modifications not
expressly approved by the party responsible for
compliance could void the user's authority to
operate the equipment.
MEXICO
La operación de este equipo está sujeta a las
siguientes dos condiciones:

1. es posible que este equipo o dispositivo no
cause interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
MRR certification no. IFETEL: RCPBOMR17-0598

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258 C
Camera, Rear
...................................... 105, 106Capacities, Fluid............................................ 251Caps, Filler Fuel........................................................... 108Oil (Engine)................................................ 202Radiator (Coolant Pressure)...................... 210Car Washes................................................... 244Carbon Monoxide Warning............................ 175Cargo Area Cover............................................. 50Cargo Compartment........................................ 50Cargo Light...................................................... 35Cellular Phone............................................... 136Certification Label......................................... 109Change Oil Indicator........................................ 56Changing A Flat Tire....................................... 180Chart, Tire Sizing............................................ 226Check Engine Light (Malfunction
Indicator Light)................................................ 68Checking Your Vehicle For Safety.................. 172Checks, Safety............................................... 172Child Restraint............................................... 168Child RestraintsBooster Seats............................................ 170Child Seat Installation............................... 172Infant And Child Restraints....................... 169Older Children And Child Restraints..........169Clean Air Gasoline......................................... 249CleaningWheels...................................................... 239
Climate Control................................................ 39Manual........................................................ 39Rear............................................................. 42Cold Weather Operation.................................. 69Compact Spare Tire...................................... 237Contract, Service.......................................... 254Cooling Pressure Cap (Radiator Cap)............ 210Cooling System............................................. 209Adding Coolant (Antifreeze)...................... 210Coolant Level................................... 209, 211Cooling Capacity....................................... 251Disposal Of Used Coolant......................... 210Drain, Flush, And Refill............................. 209Inspection................................................. 211Points To Remember................................ 211Pressure Cap............................................ 210Radiator Cap............................................ 210Selection Of Coolant (Antifreeze)..... 209, 251Corrosion Protection..................................... 243Cruise Control (Speed Control)........................ 80Cruise Light...................................................... 66Cupholders................................................... 246Customer Assistance.................................... 253Customer Programmable Features............... 120Cybersecurity................................................ 119
D
Dealer Service.............................................. 204Defroster, Windshield................................... 173Diagnostic System, Onboard............................ 67
Dimmer Control Switch....................................36Dimmer SwitchHeadlight.....................................................33DipsticksAutomatic Transmission........................... 212Oil (Engine)............................................... 203Disable Vehicle Towing................................. 196DisposalAntifreeze (Engine Coolant)...................... 210Door Ajar..........................................................60Door Ajar Light.................................................60Door Locks.......................................................20Automatic....................................................22Doors...............................................................20Driver’s Seat Back Tilt......................................23DrivingThrough Flowing, Rising, Or Shallow Standing Water
.................................... 118
E
Electric Brake Control System....................... 138Electric Parking Brake......................................71Electric Remote Mirrors...................................31Electrical Power Outlets...................................45Electronic Speed Control (Cruise Control)........80Electronic Stability Control (ESC)................... 138Electronic Throttle Control Warning Light.........60

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260 Head Restraints
............................................... 27Headlights Automatic.................................................... 33Cleaning.................................................... 243High Beam.................................................. 33High Beam/Low Beam Select Switch.......... 33Passing........................................................ 33Switch......................................................... 32Heated Mirrors................................................ 32Heated Seats................................................... 26Heater, Engine Block....................................... 70High Beam/Low Beam Select (Dimmer)
Switch.............................................................. 33Hill Start Assist.............................................. 140HitchesTrailer Towing............................................ 112Hood Prop........................................................ 49Hood Release.................................................. 49
I
Ignition............................................................ 16Switch......................................................... 16Illuminated Entry............................................. 37Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................ 29, 176Instrument ClusterDescriptions................................................ 54Display........................................................ 55Display Controls.......................................... 55Menu Items................................................. 56
Instrument Panel Lens Cleaning................... 245Intelligent Speed Assist................................... 79Interior And Instrument Lights......................... 35Interior Appearance Care.............................. 244Interior Lights................................................... 35Intermittent Wipers (Delay Wipers).................. 38InverterPower.......................................................... 46iPod/USB/MP3 Control.................................... 44
J
Jack Location................................................ 180Jack Operation.............................................. 180Jacking And Tire Changing............................ 180Jacking And Tire Changing Instructions........ 180Jump Starting............................................... 192
K
Key Fob............................................................ 13Programming Additional Key Fobs............... 15Key Fob Battery Service (Remote
Keyless Entry).................................................. 14Key Fob Programming (Remote
Keyless Entry).................................................. 15Keyless Enter ‘n Go™....................................... 21Passive Entry............................................... 21Keys................................................................. 13Replacement............................................... 15Sentry (Immobilizer).................................... 16
L
Lane Change Assist..........................................34LaneSense.................................................... 102Lap/Shoulder Belts....................................... 155Latches......................................................... 174Hood............................................................49Lead Free Gasoline....................................... 248Leaks, Fluid................................................... 174Life Of Tires................................................... 235Light Bulbs........................................... 174, 220Lights............................................................ 174Air Bag...................................... 59, 161, 173Brake Assist Warning................................ 140Brake Warning.............................................59Bulb Replacement.................................... 220Collision Warning..................................63, 65Cruise..........................................................66Daytime Running.........................................32Dimmer Switch, Headlight.................... 32, 33Electronic Stability Program(ESP) Indicator................................. 60, 62, 140Exterior.............................................. 32, 174Fuel Cutoff Failure.......................................65Hazard Warning Flasher........................... 176Headlights...................................................32High Beam...................................................33Illuminated Entry.........................................37Instrument Cluster.......................................62

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