ABS RAM PROMASTER 2023 User Guide

180SAFETY
Front Air Bag Operation

Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front air
bags are not expected to reduce the risk of injury in
rear, side, or rollover collisions. The front air bags
will not deploy in all frontal collisions, including some
that may produce substantial vehicle damage — for
example, some pole collisions, truck underrides, and
angle offset collisions.

On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.

When the Occupant Restraint Controller (ORC) detects
a collision requiring the front air bags, it signals the
inflator units. A large quantity of non-toxic gas is
generated to inflate the front air bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat seam
into the space between the occupant and the door.
The SAB moves at a very high speed and with such
a high force that it could injure occupants if they
are not seated properly, or if items are positioned
in the area where the SAB inflates. Children are at
an even greater risk of injury from a deploying
air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.

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IN CASE OF EMERGENCY205
(Continued) Sealing A Tire With Tire Service Kit
Whenever You Stop To Use Tire Service Kit:

1. Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.

2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hose to reach the valve stem and keep the Tire
Service Kit flat on the ground. This will provide
the best positioning of the kit when injecting
the sealant into the deflated tire and running
the air pump. Move the vehicle as necessary to
place the valve stem in this position before
proceeding.
3. Place the gear selector in PARK, then push and release the ENGINE START/STOP button to set
the ignition switch to the OFF position.
4. Apply the parking brake.
WARNING!
Do not attempt to seal a tire on the side of the
vehicle closest to traffic. Pull far enough off
the road to avoid the danger of being hit when
using the Tire Service Kit.
Do not use Tire Service Kit or drive the vehicle
under the following circumstances:
If the puncture in the tire tread is approxi -
mately 1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.
If the tire has any damage from driving
with extremely low tire pressure.
If the tire has any damage from driving on
a flat tire.
If the wheel has any damage.
If you are unsure of the condition of the
tire or the wheel.
Keep Tire Service Kit away from open flames
or heat source.
A loose Tire Service Kit thrown forward in a
collision or hard stop could endanger the
occupants of the vehicle. Always stow the Tire
Service Kit in the place provided. Failure to
follow these warnings can result in injuries
that are serious or fatal to you, your passen -
gers, and others around you.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair, eyes,
or clothing. Tire Service Kit sealant is harmful
if inhaled, swallowed, or absorbed through the
skin. It causes skin, eye, and respiratory irrita -
tion. Flush immediately with plenty of water if
there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any
contact with clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty of
water and drink plenty of water. Do not induce
vomiting! Consult a physician immediately.
WARNING!
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IN CASE OF EMERGENCY211
SEALING A TIRE WITH TIRE SERVICE KIT

(A) Whenever You Stop To Use Tire Service Kit:

1. Pull over to a safe location and turn on the
vehicle’s Hazard Warning Flashers.

2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to
the ground. This will allow the Tire Service Kit
Hoses (3) and (5) to reach the valve stem and
keep the Tire Service Kit flat on the ground. This will provide the best positioning of the kit
when injecting the sealant into the deflated
tire and running the air pump. Move the
vehicle as necessary to place the valve stem in
this position before proceeding.

3. Place the transmission in PARK (P) (auto transmission) or in Gear (manual transmission)
and place the ignition in the OFF position.

4. Apply the parking brake.
(B) Setting Up To Use Tire Service Kit:

1. Push in the Mode Select Knob (2) and turn to the Sealant Mode position.

2. Uncoil the Sealant Hose (3) and then remove the cap from the fitting at the end of the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the Sealant Hose
(3) onto the valve stem.
5. Uncoil the Power Plug (7) and insert the plug into the vehicle’s 12 Volt power outlet.
NOTE:Do not remove foreign objects (e.g., screws or
nails) from the tire.
(C) Injecting Tire Service Kit Sealant Into
The Deflated Tire:
Always start the engine before turning ON the
Tire Service Kit.
NOTE:Manual transmission vehicles must have the
parking brake engaged and the gear selector in
NEUTRAL.
After pushing the Power Button (1), the sealant
(white fluid) will flow from the Sealant Bottle (4)
through the Sealant Hose (3) and into the tire.
NOTE:Sealant may leak out through the puncture in
the tire.
If the sealant (white fluid) does not flow within
0 – 10 seconds through the Sealant Hose (3):

1. Push the Power Button (1) to turn Off the Tire Service Kit. Disconnect the Sealant Hose (3)
from the valve stem. Make sure the valve
stem is free of debris. Reconnect the Sealant
Hose (3) to the valve stem. Check that the
Mode Select Knob (2) is in the Sealant Mode
position and not Air Mode. Push the Power
Button (1) to turn On the Tire Service Kit.

2. Connect the Power Plug (7) to a different 12 Volt power outlet in your vehicle or another
vehicle, if available. Make sure the engine is
running before turning ON the Tire Service Kit.
Take care not to allow the contents of Tire
Service Kit to come in contact with hair, eyes,
or clothing. Tire Service Kit sealant is harmful
if inhaled, swallowed, or absorbed through the
skin. It causes skin, eye, and respiratory irrita -
tion. Flush immediately with plenty of water if
there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any
contact with clothing.
Tire Service Kit Sealant solution contains
latex. In case of an allergic reaction or rash,
consult a physician immediately. Keep Tire
Service Kit out of reach of children. If swal -
lowed, rinse mouth immediately with plenty of
water and drink plenty of water. Do not induce
vomiting! Consult a physician immediately.
WARNING!
7

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SERVICING AND MAINTENANCE235
If an examination of your engine compartment
shows no evidence of radiator or hose leaks, the
vehicle may be safely driven. The vapor will soon
dissipate.
Do not overfill the coolant expansion bottle.
Check the coolant freeze point in the radiator
and in the coolant expansion bottle. If engine
coolant needs to be added, the contents of the
coolant expansion bottle must also be protected
against freezing.
If frequent engine coolant additions are
required, the cooling system should be pressure
tested for leaks.
Maintain engine coolant concentration at a
minimum of 50% OAT coolant (conforming to
MS.90032) and distilled water for proper corro -
sion protection of your engine which contains
aluminum components.
Make sure that the coolant expansion bottle
overflow hoses are not kinked or obstructed.
Keep the front of the radiator clean. If your
vehicle is equipped with air conditioning, keep
the front of the condenser clean.
Do not change the thermostat for Summer or
Winter operation. If replacement is ever neces -
sary, install ONLY the correct type thermostat.
Other designs may result in unsatisfactory
engine cooling performance, poor gas mileage,
and increased emissions.
BRAKE SYSTEM
In order to ensure brake system performance, all
brake system components should be inspected
periodically Ú page 222.
Fluid Level Check — Brake Master Cylinder
The fluid level of the master cylinder should be
checked when performing under the hood service
or immediately if the Brake System Warning Light
indicates system failure. If necessary, add fluid to
bring level within the designated marks on the side
of the reservoir of the brake master cylinder. Be
sure to clean the top of the master cylinder area
before removing cap. With disc brakes the fluid
level can be expected to fall as the brake linings
wear. However, an unexpected drop in fluid level
may be caused by a leak and a system check
should be conducted Ú page 273.
WARNING!

Riding the brakes can lead to brake failure and
possibly a collision. Driving with your foot resting or
riding on the brake pedal can result in abnormally
high brake temperatures, excessive lining wear, and
possible brake damage. You would not have your full
braking capacity in an emergency.

WARNING!
Use only the manufacturer recommended
brake fluid Úpage 273. Using the wrong type
of brake fluid can severely damage your brake
system and/or impair its performance. The
proper type of brake fluid for your vehicle is
also identified on the original factory installed
hydraulic master cylinder reservoir.
To avoid contamination from foreign matter or
moisture, use only new brake fluid or fluid that
has been in a tightly closed container. Keep
the master cylinder reservoir cap secured at
all times. Brake fluid in an open container
absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil
unexpectedly during hard or prolonged
braking, resulting in sudden brake failure.
This could result in a collision.
Overfilling the brake fluid reservoir can result
in spilling brake fluid on hot engine parts,
causing the brake fluid to catch fire. Brake
fluid can also damage painted and vinyl
surfaces, care should be taken to avoid its
contact with these surfaces.

Do not allow petroleum-based fluid to contami -
nate the brake fluid. Brake seal components could
be damaged, causing partial or complete brake
failure. This could result in a collision.

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SERVICING AND MAINTENANCE249
3. Remove and replace the bulbs as needed.

Dome Lamp Light Bulbs

4. Close the housing cover making sure it snaps together properly and connect the lamp.
5. Install overhead console into place making sure to seat the assembly’s forward end first
and then snapping it flush so that the tension
spring is fully seating in the housing.
TIRES
TIRE SAFETY INFORMATION
Tire safety information will cover aspects of
the following information: Tire Markings, Tire
Identification Numbers, Tire Terminology and
Definitions, Tire Pressures, and Tire Loading.
Tire Markings

Tire Markings

NOTE:
P (Passenger) — Metric tire sizing is based on US
design standards. P-Metric tires have the letter
“P” molded into the sidewall preceding the size
designation. Example: P215/65R15 95H.
European — Metric tire sizing is based on Euro -
pean design standards. Tires designed to this
standard have the tire size molded into the side -
wall beginning with the section width. The letter
"P" is absent from this tire size designation.
Example: 215/65R15 96H.
LT (Light Truck) — Metric tire sizing is based on
US design standards. The size designation for
LT-Metric tires is the same as for P-Metric tires
except for the letters “LT” that are molded into
the sidewall preceding the size designation.
Example: LT235/85R16.
Temporary spare tires are designed for tempo -
rary emergency use only. Temporary high pres -
sure compact spare tires have the letter “T” or
“S” molded into the sidewall preceding the size
designation. Example: T145/80D18 103M.
High flotation tire sizing is based on US design
standards and it begins with the tire diameter
molded into the sidewall. Example: 31x10.5
R15 LT.
1 — US DOT Safety Standards
Code (TIN)
2 — Size Designation
3 — Service Description
4 — Maximum Load
5 — Maximum Pressure
6 — Treadwear, Traction and
Temperature Grades
8

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SERVICING AND MAINTENANCE251
Tire Identification Number (TIN)
The TIN may be found on one or both sides of the tire; however, the date code may only be on one side. Tires with white sidewalls will have the full TIN, including
the date code, located on the white sidewall side of the tire. Look for the TIN on the outboard side of black sidewall tires as mounted on the vehicle. If the TIN is
not found on the outboard side, then you will find it on the inboard side of the tire.Load Identification:
Absence of the following load identification symbols on the sidewall of the tire indicates a Standard Load (SL) tire:
XL = Extra load (or reinforced) tire, or
LL
= Light load tire or
C, D, E, F, G = Load range associated with the maximum load a tire can carry at a specified pressure
Maximum Load – Maximum load indicates the maximum load this tire is designed to carry
Maximum Pressure – Maximum pressure indicates the maximum permissible cold tire inflation pressure for this tire
EXAMPLE:
EXAMPLE:
DOT MA L9 ABCD 0301
DOT = Department of Transportation
This symbol certifies that the tire is in compliance with the US Department of Transportation tire safety standards and is approved for highway use
MA = Code representing the tire manufacturing location (two digits)
L9 = Code representing the tire size (two digits)
ABCD = Code used by the tire manufacturer (one to four digits)8

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CUSTOMER ASSISTANCE277
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as
a result of a mechanical breakdown, Roadside
Assistance will dispatch a towing service to
transport your vehicle to the closest authorized
Chrysler, Dodge, Jeep®, or Ram dealer. If you
choose to go to another dealer, you will be
responsible for the cost if the extra distance
exceeds 10 miles.
FCA US LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983
French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52) 55 50817568
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (866) 726-4636
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties,
FCA US LLC has installed special Telecommu -
nication Devices for the Deaf (TDD) equipment
at its customer center. Any hearing or speech
impaired customer, who has access to a TDD or a
conventional teletypewriter (TTY) in the United
States, can communicate with FCA US LLC by
dialing 1-800-380-2479.

Canadian residents with hearing difficulties that
require assistance can use the special needs relay
service offered by Bell Canada. For TTY teletypewriter
users, dial 711 and for Voice callers, dial
1-800-855-0511 to connect with a Bell Relay Service
operator.

SERVICE CONTRACT
You may have purchased a service contract for a
vehicle to help protect you from the high cost of
unexpected repairs after FCA US LLC’s New Vehicle
Limited Warranty expires. The Mopar® Vehicle
Protection plans are the ONLY vehicle extended
protection plans authorized, endorsed and backed
by FCA US LLC to provide additional protection
beyond your vehicle’s warranty. If you purchased a
Mopar® Vehicle Protection Plan, you will receive
Plan Provisions and an Owner Identification Card in
the mail within three weeks of the vehicle delivery
date. If you have any questions about the service
contract, call FCA US LLC's Service Contract
National Customer Hotline at 1-800-521-9922
(Canadian residents, call (800) 465-2001
English/(800) 387-9983 French).
FCA US LLC is not responsible for any service
contract you may have purchased from another
manufacturer. If you require service after the FCA
US LLC New Vehicle Limited Warranty expires,
please refer to the contract documents, and
contact the person listed in those documents.
We appreciate that you have made a major
investment when you purchased the vehicle.
An authorized dealer has also made a major
investment in facilities, tools, and training to
assure that you are absolutely delighted with
the ownership experience.
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283
INDEX
A
Active Driving Assist....................................... 100Active Speed Limiter........................................ 86Adaptive Cruise Control (ACC)
(Cruise Control)................................................ 87Adding Engine Coolant (Antifreeze)............... 233Adding Washing Fluid.................................... 226Additives, Fuel............................................... 271Air Bag........................................................... 179Air Bag Operation...................................... 180Air Bag Warning Light................................ 178Enhanced Accident Response...................220Event Data Recorder (EDR)....................... 220If Deployment Occurs................................ 183Maintaining Your Air Bag System.............. 184Maintenance............................................. 184Side Air Bags............................................. 180Transporting Pets...................................... 190Air Bag Light..................................65, 178, 190Air Cleaner, Engine (Engine Air
Cleaner Filter)...................................... 228, 229Air Conditioner Maintenance......................... 229Air Conditioner Refrigerant.................. 229, 230Air Conditioner System.................................. 229Air Conditioning Filter............................. 43, 230Air Conditioning, Operating Tips................ 43, 44
Air Filter........................................................ 228Air PressureTires......................................................... 256AlarmSecurity Alarm...................................... 20, 68Alarm SystemSecurity Alarm............................................. 20Alterations/ModificationsVehicle........................................................... 8Antifreeze (Engine Coolant)................. 233, 273Disposal................................................... 234Anti-Lock Brake System (ABS)...................... 152Anti-Lock Warning Light................................... 68Assist, Hill Start............................................. 155Audio Systems (Radio).................................. 133Auto Down Power Windows............................. 49Auto Up Power Windows.................................. 49Automatic Door Locks...................................... 23Automatic Headlights....................................... 34Automatic High Beams.................................... 34Automatic Transmission.........................81, 236Adding Fluid.............................................. 236Fluid And Filter Change............................ 236Fluid Change............................................ 236Fluid Level Check..................................... 236
Fluid Type........................................ 236, 274Special Additives...................................... 236AUX Cord..........................................................45Auxiliary Driving Systems.............................. 158
B
Base / Midline Instrument Cluster
S
............53Battery................................................... 66, 227Charging System Light.................................66Keyless Key Fob Replacement....................14Belts, Seat.................................................... 190Blind Spot Monitoring................................... 158Body Builders Guide........................................... 8Body Mechanism Lubrication........................ 231B-Pillar Location............................................ 253Brake Assist System..................................... 153Brake Control System, Electronic.................. 153Brake Fluid........................................... 235, 274Brake System....................................... 235, 269Anti-Lock (ABS)......................................... 152Fluid Check............................................... 235Master Cylinder........................................ 235Parking........................................................78Warning Light...............................................6611

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