wheel RAM PROMASTER 2023 Workshop Manual

178SAFETY
SUPPLEMENTAL RESTRAINT
S
YSTEMS (S RS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on others.
If you are not sure, ask an authorized dealer.

The air bag system must be ready to protect you in a
collision. The Occupant Restraint Controller (ORC)
monitors the internal circuits and interconnecting
wiring associated with the electrical Air Bag System
Components. Your vehicle may be equipped with the
following Air Bag System Components:

Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller (ORC)
monitors the readiness of the electronic
parts of the air bag system whenever the
ignition switch is in the AVV (START) or
MAR (ACC/ON/RUN) position. If the ignition switch
is in the STOP (OFF/LOCK) position the air bag
system is not on and the air bags will not inflate.
The ORC contains a backup power supply system
that may deploy the air bag system even if the
battery loses power or it becomes disconnected
prior to deployment.
The ORC turns on the Air Bag Warning Light in the
instrument panel for approximately four to eight
seconds for a self-check when the ignition switch is
in the MAR (ACC/ON/RUN) position. After the
self-check, the Air Bag Warning Light will turn off.
If the ORC detects a malfunction in any part of the
system, it turns on the Air Bag Warning Light, either
momentarily or continuously. A single chime will
sound to alert you if the light comes on again after
initial startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could affect
the air bag system. The diagnostics also record the
nature of the malfunction. While the air bag system
is designed to be maintenance free, if any of the following occurs, have an authorized dealer
service the air bag system immediately.The Air Bag Warning Light does not come on
during the four to eight seconds when the igni
-
tion switch is first in the MAR (ACC/ON/RUN)
position.
The Air Bag Warning Light remains on after the
four to eight-second interval.
The Air Bag Warning Light comes on intermit -
tently or remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant
Restraint Controller (ORC) may also be disabled.
In this condition the air bags may not be ready to
inflate for your protection. Have an authorized
dealer service the air bag system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your
instrument panel could mean you won’t have the
air bag system to protect you in a collision. If the
light does not come on as a bulb check when the
ignition is first turned on, stays on after you start
the vehicle, or if it comes on as you drive, have
an authorized dealer service the air bag system
immediately.

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SAFETY179
Front Air Bags

This vehicle has front air bags and lap/shoulder belts
for both the driver and front passenger. The front air
bags are a supplement to the seat belt restraint
systems. The driver front air bag is mounted in the
center of the steering wheel. The passenger front air
bag is mounted in the instrument panel, above the
glove compartment. The words “SRS AIRBAG” or
“AIRBAG” are embossed on the air bag covers.

Front Air Bag Locations

Driver And Passenger Front Air Bag
Features
The driver and passenger front air bag system
is designed to inflate based on the severity and
type of collision as determined by the Occupant
Restraint Controller (ORC), which may receive
information from the front impact sensors
(if equipped) or other system components.
1 — Driver Front Air Bag
2 — Passenger Front Air Bag
WARNING!
Being too close to the steering wheel or instru
-
ment panel during front air bag deployment
could cause serious injury, including death.
Air bags need room to inflate. Sit back,
comfortably extending your arms to reach the
steering wheel or instrument panel.
Never place a rear-facing child restraint in
front of an air bag. A deploying passenger
front air bag can cause death or serious injury
to a child 12 years or younger, including a
child in a rear-facing child restraint.
Never install a rear-facing child restraint in the
front seat of a vehicle. Only use a rear-facing
child restraint in the rear seat. If the vehicle
does not have a rear seat, do not transport a
rear-facing child restraint in that vehicle.
WARNING!
No objects should be placed over or near the
air bag on the instrument panel or steering
wheel because any such objects could cause
harm if the vehicle is in a collision severe
enough to cause the air bag to inflate.
Do not put anything on or around the air bag
covers or attempt to open them manually.
You may damage the air bags and you could
be injured because the air bags may no longer
be functional. The protective covers for the air
bag cushions are designed to open only when
the air bags are inflating.
Relying on the air bags alone could lead to
more severe injuries in a collision. The air
bags work with your seat belt to restrain you
properly. In some collisions, air bags won’t
deploy at all. Always wear your seat belts even
though you have air bags.6

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180SAFETY
Front Air Bag Operation

Front Air Bags are designed to provide additional
protection by supplementing the seat belts. Front air
bags are not expected to reduce the risk of injury in
rear, side, or rollover collisions. The front air bags
will not deploy in all frontal collisions, including some
that may produce substantial vehicle damage — for
example, some pole collisions, truck underrides, and
angle offset collisions.

On the other hand, depending on the type and
location of impact, front air bags may deploy in
crashes with little vehicle front-end damage but
that produce a severe initial deceleration.
Because air bag sensors measure vehicle
deceleration over time, vehicle speed and damage
by themselves are not good indicators of whether
or not an air bag should have deployed.
Seat belts are necessary for your protection in all
collisions, and also are needed to help keep you in
position, away from an inflating air bag.

When the Occupant Restraint Controller (ORC) detects
a collision requiring the front air bags, it signals the
inflator units. A large quantity of non-toxic gas is
generated to inflate the front air bags.
The steering wheel hub trim cover and the upper
passenger side of the instrument panel separate
and fold out of the way as the air bags inflate to
their full size. The front air bags fully inflate in less
time than it takes to blink your eyes. The front air
bags then quickly deflate while helping to restrain
the driver and front passenger.
Supplemental Side Air Bags
Supplemental Seat-Mounted Side Air Bags (SABs)
This vehicle is equipped with Supplemental
Seat-Mounted Side Air Bags (SABs).
Supplemental Seat-Mounted Side Air Bags (SABs)
are located in the outboard side of the front seats.
The SABs are marked with “SRS AIRBAG” or
“AIRBAG” on a label or on the seat trim on the
outboard side of the seats.
The SABs may help to reduce the risk of occupant
injury during certain side impacts, in addition to
the injury reduction potential provided by the seat
belts and body structure.

Front Supplemental Seat-Mounted Side Air Bag Label

When the SAB deploys, it opens the seam on
the outboard side of the seatback’s trim cover.
The inflating SAB deploys through the seat seam
into the space between the occupant and the door.
The SAB moves at a very high speed and with such
a high force that it could injure occupants if they
are not seated properly, or if items are positioned
in the area where the SAB inflates. Children are at
an even greater risk of injury from a deploying
air bag.
WARNING!
Do not use accessory seat covers or place
objects between you and the Side Air Bags; the
performance could be adversely affected and/or
objects could be pushed into you, causing
serious injury.

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SAFETY183
Air Bag System Components
NOTE:The Occupant Restraint Controller (ORC) monitors
the internal circuits and interconnecting wiring
associated with electrical Air Bag System Compo -
nents listed below:
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
If A Deployment Occurs
The front air bags are designed to deflate
immediately after deployment.
NOTE:Front and/or side air bags will not deploy in all colli -
sions. This does not mean something is wrong with
the air bag system. If you do have a collision which deploys the air
bags, any or all of the following may occur:

The air bag material may sometimes cause abra
-
sions and/or skin reddening to the occupants as
the air bags deploy and unfold. The abrasions are
similar to friction rope burns or those you might get
sliding along a carpet or gymnasium floor. They are
not caused by contact with chemicals. They are not
permanent and normally heal quickly. However, if
you haven’t healed significantly within a few days,
or if you have any blistering, see your doctor
immediately.

As the air bags deflate, you may see some
smoke-like particles. The particles are a normal
by-product of the process that generates the
non-toxic gas used for air bag inflation. These
airborne particles may irritate the skin, eyes,
nose, or throat. If you have skin or eye irritation,
rinse the area with cool water. For nose or throat
irritation, move to fresh air. If the irritation
continues, see your doctor. If these particles
settle on your clothing, follow the garment
manufacturer’s instructions for cleaning.
Do not drive your vehicle after the air bags have
deployed. If you are involved in another collision,
the air bags will not be in place to protect you.
NOTE:

Air bag covers may not be obvious in the interior
trim, but they will open during air bag deployment.

After any collision, the vehicle should be taken
to an authorized dealer immediately.
Fuel Cut Off Switch
Your vehicle is equipped with a Fuel Cut Off switch.
In the event of an accident, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Fuel Cut Off Switch may perform the following
functions:
Cut off fuel to the engine and turn off the
engine.
Flash hazard lights as long as the battery has
power or until the hazard light button is pressed.
The hazard lights can be deactivated by
pressing the hazard light button.
WARNING!

Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the air
bags, seat belt pretensioners, and the seat belt
retractor assemblies replaced by an authorized
dealer immediately. Also, have the Occupant
Restraint Controller System serviced as well.

6

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184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

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193
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 280.
The SOS and ASSIST buttons will only function if
you are connected to an operable LTE (voice/
data) or 4G (data) network, which comes as a
built in function. Other Uconnect services will
only be operable if your SiriusXM Guardian™
service is active and connected to an operable
LTE (voice/data) or 4G (data) network.
1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
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194IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console
will turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle.
Only use the features and applications when it is
safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call.
An operable network and GPS signal reception
is required for the SOS Call system to function
properly.

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196IN CASE OF EMERGENCY
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.

Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You
could prevent LTE (voice/data) or 4G (data) and GPS
signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment. Automatic SOS — If Equipped

Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that
your vehicle’s airbags deploy. Please refer to your
provided radio supplement for complete information.

ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING
Use this QR code to access your
digital experience.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.

Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on you.
You could be crushed. Never put any part of your
body under a vehicle that is on a jack. If you need
to get under a raised vehicle, take it to a service
center where it can be raised on a lift.

Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.

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IN CASE OF EMERGENCY197
PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid
ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.
Wheel Blocked Example

NOTE:Passengers should not remain in the vehicle when
the vehicle is being lifted or raised.
JACK AND TOOLS LOCATION
Depending on vehicle trim level, the jack and tools
are stored under the front passenger seat in a box,
or strapped behind the driver seat in a tool bag.
Tools may vary.

Jack Tool Bag Location — If Equipped
Jack Kit Location — If Equipped

WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.
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IN CASE OF EMERGENCY199

Winch Location

The winch mechanism is located under the
rear of the vehicle in between the right rear tire
and spare tire.

Winch Extension
2. Rotate the wheel wrench handle counter
-
clockwise until the spare tire is on the ground
with enough cable slack to allow you to pull it
out from under the vehicle.

Lowering Spare Tire

3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer.
Spare Tire

4. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable.

Lifting Spare Tire

CAUTION!
The winch mechanism is designed for use with
the jack wrench extension tool only. Use of air
wrench or power tool may damage the winch.
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