Break in RAM PROMASTER 2023 Owners Manual

3
INTERIOR STORAGE AND EQUIPMENT ............... 44 Storage..............................................................44
USB Control — If Equipped ..............................45
Power Outlets ...................................................46
Power Inverter — If Equipped...........................47
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................48
WINDOWS ............................................................. 49
Power Windows ...............................................49
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................50
HOOD....................................................................... 50
Opening .............................................................50
Closing...............................................................51
CARGO AREA FEATURES ...................................... 51
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 52
Base / Midline Instrument Cluster
Descriptions ......................................................53
INSTRUMENT CLUSTER......................................... 54
Instrument Cluster Descriptions .....................55
INSTRUMENT CLUSTER DISPLAY ........................ 56
Location And Controls ......................................56
Change Engine Oil — If Equipped ....................57
Main Menu........................................................57
Settings .............................................................59 WARNING LIGHTS AND MESSAGES ....................65
Red Warning Lights ..........................................65
Yellow Warning Lights ......................................68
Yellow Indicator Lights .....................................72
Green Indicator Lights .....................................72
Blue Indicator Lights ........................................73
White Indicator Lights ......................................73
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 74
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................74
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................74
STARTING AND OPERATING
STARTING THE ENGINE ........................................76
Automatic Transmission ..................................76
Normal Starting ................................................76
Tip Start Feature .............................................76
Cold Weather Operation
(Below –22°F Or −30°C) ...............................76
Extended Park Starting ....................................76
If Engine Fails To Start .....................................77
After Starting ....................................................77
ENGINE BLOCK HEATER — IF EQUIPPED ...........77
ENGINE BREAK-IN RECOMMENDATIONS ..........78
PARKING BRAKE ....................................................78
Electric Park Brake (EPB) ................................78 AUTOMATIC TRANSMISSION .............................. 81
Ignition Park Interlock (Keyless Vehicle) ........ 81
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 81
9-Speed Automatic Transmission ................... 82
POWER STEERING ................................................ 85
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 86
Activation .......................................................... 86
Exceeding The Set Speed ................................ 86
Deactivation ..................................................... 86
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 87
Activation .......................................................... 87
Exceeding The Set Speed ................................ 87
Deactivation ..................................................... 87
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 87
Cruise Control .................................................. 88
Adaptive Cruise Control (ACC) ......................... 89
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 98
Activation/Deactivation ................................... 98
Traffic Sign Assist Modes ................................ 98
Indications On The Display .............................. 99
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ......................................................... 100
Operation ....................................................... 100Turning Active Driving Assist
On Or Off ........................................................ 101

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11
Towing Hook Breakdown Warning Light Úpage 71
Adaptive Cruise Control (ACC) Fault Warning Light Úpage 68
Service Active Lane Management Warning Light Úpage 70
Low Fuel Warning Light Úpage 69
Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator Light Úpage 72
TOW/HAUL Indicator Light Úpage 72
Keyless System Failure Indicator Light Úpage 72
Yellow Warning Lights
Rain Sensor Failure Indicator Light
Úpage 72
Exterior Lights Failure Indicator Light Úpage 72
Fuel Cutoff Failure Indicator Light Úpage 72
Green Indicator Lights
Turn Signal/Hazard Warning Indicator Lights Úpage 73
Front Fog Indicator Light Úpage 72
Parking/Headlights On Indicator Light Úpage 73
Cruise Control Indicator Light Úpage 72
Yellow Indicator Lights1

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GETTING TO KNOW YOUR INSTRUMENT PANEL67
Drowsy Driver Detected Warning Light —
If Equipped
Drowsy driver detection helps to avoid
crashes caused by fatigue by advising
drivers to take a break in time. Once a
Drowsy Driver is detected, A pop-up will
display continuously until the driver presses the
OK button to clear.
Once the pop-up message is cleared, it is stored
until the condition is no longer true.
Electric Power Steering (EPS) Fault
Warning Light
This warning light will turn on when
there's a fault with the EPS system
Ú page 85.
Electronic Throttle Control (ETC) Warning
Light

This warning light will illuminate to inform of
a problem with the ETC system. If a problem
is detected while the vehicle is running, the
light will either stay on or flash depending on
the nature of the problem. Cycle the ignition when
the vehicle is safely and completely stopped and the
transmission is placed in the PARK (P) position.
The light should turn off. If the light remains on with the
vehicle running, your vehicle will usually be drivable;
however, see an authorized dealer for service as soon
as possible.

If the light continues to flash when the vehicle is
running, immediate service is required and you may
experience reduced performance, an elevated/
rough idle, or engine stall and your vehicle may
require towing. The light will come on when the
ignition is placed in the ON/RUN or MAR/ON/RUN
position and remain on briefly as a bulb check. If the
light does not come on during starting, have the
system checked by an authorized dealer.

Engine Temperature Warning Light
This light warns of an overheated
engine condition. If the engine coolant
temperature is too high, this indicator will
illuminate and a single chime will sound.

If the light turns on while driving, safely pull over and
stop the vehicle. If the Air Conditioning (A/C) system is
on, turn it off. Also, shift the transmission into NEUTRAL
and idle the vehicle. If the temperature reading does
not return to normal, turn the engine off immediately
and call for service
Ú
page 216.

Generic Warning Light
The Generic Warning Light will illuminate
to signal the failure of one or more safety
warning lights with a corresponding
message. The safety systems that may
cause the Generic Warning Light to illuminate
include but are not limited too: Seat belt Reminder,
Electric Park Brake, Brakes, Air Bag, and Swivel
Seat failure.
The telltale will remain on in case of swivel seat
failure and will blink in case of Air Bag Warning
Light Failure. Contact an authorized dealer
immediately for service.
WARNING!
Continued operation with reduced assist could
pose a safety risk to yourself and others. Service
should be obtained as soon as possible.
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GETTING TO KNOW YOUR INSTRUMENT PANEL69
Immobilizer Fail / VPS Electrical Alarm
Warning Light
This telltale will illuminate when the
vehicle security system has detected an
attempt to break into the vehicle.
NOTE:After cycling the ignition to the ON/RUN position,
the Vehicle Security Warning Light could illuminate
if a problem with the system is detected. This
condition will result in the engine being shut off
after two seconds.
Drowsy Driver Detected System Fault
Warning Light — If Equipped
This warning light will illuminate when the
Drowsy Driver Detected System is not
operating correctly and requires service.
Please see an authorized dealer.
Electronic Stability Control (ESC) Warning
Light

The ESC Indicator Light in the instrument
cluster will come on when the ignition is
placed in the ON/RUN or MAR (ACC/ON/
RUN) position, and when ESC is activated.
It should turn off with the engine running. If the ESC
Indicator Light comes on continuously with the engine
running, a malfunction has been detected in the ESC
system. If this light remains on after several ignition
cycles, and the vehicle has been driven several miles (kilometers) at speeds greater than 30 mph (48 km/h),
see an authorized dealer as soon as possible to have
the problem diagnosed and corrected.

The ESC OFF Indicator Light and the ESC Indi
-
cator Light come on momentarily each time
the ignition is placed in the ON/RUN or MAR
(ACC/ON/RUN) position.
Each time the ignition is turned to ON/RUN or
MAR (ACC/ON/RUN), the ESC system will be on,
even if it was turned off previously.
The ESC system will make buzzing or clicking
sounds when it is active. This is normal; the
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in an
ESC event.
Electronic Stability Control (ESC) OFF
Warning Light
This light indicates the ESC is off.
Each time the ignition is turned to
ON/RUN or MAR/ON/RUN, the ESC
system will be on, even if it was turned off
previously.
Low Fuel Warning Light
When the fuel level reaches the low
threshold, this light will turn on and
remain on until fuel is added.
Engine Check/Malfunction Indicator Light
(MIL) Warning Light

The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard Diagnostic
System called OBD II that monitors engine
and automatic transmission control systems.
This warning light will illuminate when the ignition is in
the ON/RUN position before engine start. If the bulb
does not come on when turning the ignition switch from
OFF to ON/RUN, have the condition checked promptly.

Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.

When the engine is running, the MIL may flash to
alert serious conditions that could lead to immediate
loss of power or severe catalytic converter damage.
The vehicle should be serviced by an authorized dealer
as soon as possible if this occurs.

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GETTING TO KNOW YOUR INSTRUMENT PANEL71

As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the low
tire pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate them
to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can
lead to tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.

Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if underinflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.

Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure telltale.
When the system detects a malfunction, the telltale will
flash for approximately one minute and then remain
continuously illuminated. This sequence will continue
upon subsequent vehicle start-ups as long as the
malfunction exists. When the malfunction indicator
is illuminated, the system may not be able to detect or signal low tire pressure as intended. TPMS
malfunctions may occur for a variety of reasons,
including the installation of replacement or alternate
tires or wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the TPMS
malfunction telltale after replacing one or more tires or
wheels on your vehicle to ensure that the replacement
or alternate tires and wheels allow the TPMS to
continue to function properly.

Towing Hook Breakdown Warning Light —
If Equipped
This light illuminates when there is a
failure with the tow hook. Contact an
authorized dealer for service.
Transmission Temperature Warning Light
This warning light will illuminate to warn
of a high transmission fluid temperature.
This may occur with strenuous usage
such as trailer towing. If this light turns
on, stop the vehicle and run the engine at idle or
slightly faster, with the transmission in PARK (P) or
NEUTRAL (N), until the light turns off. Once the light
turns off, you may continue to drive normally.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may result
when using replacement equipment that is not
of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to
become inoperable. After using an aftermarket
tire sealant it is recommended that you take
your vehicle to an authorized dealer to have
your sensor function checked.
WARNING!
If you continue operating the vehicle when the
Transmission Temperature Warning Light is
illuminated you could cause the fluid to boil over,
come in contact with hot engine or exhaust
components and cause a fire.
CAUTION!
Continuous driving with the Transmission
Temperature Warning Light illuminated will
eventually cause severe transmission damage
or transmission failure.
3

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78STARTING AND OPERATING
ENGINE BREAK-IN RECOMMENDATIONS

A long break-in period is not required for the engine and
drivetrain (transmission and axle) in your vehicle.
Drive moderately during the first 300 miles (500 km).
After the initial 60 miles (100 km), speeds up to 50 or
55 mph (80 or 90 km/h) are desirable.

While cruising, brief full-throttle acceleration within
the limits of local traffic laws contributes to a good
break-in. Wide-open throttle acceleration in low
gear can be detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades see Úpage 273.
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
and not interpreted as a problem. Please check
your oil level with the engine oil indicator often
during the break-in period. Add oil as required.
PARKING BRAKE
ELECTRIC PARK BRAKE (EPB)
Your vehicle is equipped with an EPB that offers
simple operation, and some additional features
that make the parking brake more convenient and
useful.
The parking brake is primarily intended to prevent
the vehicle from rolling while parked. Before
leaving the vehicle, make sure that the parking
brake is applied. Also, be certain to leave the
transmission in PARK.
You can engage the parking brake in two ways:
Manually, by applying the parking brake switch.
Automatically, by enabling the Auto Park Brake
feature in the Customer Programmable
Features section of the Uconnect settings.
The parking brake switch is located on the
instrument panel to the left of the steering wheel
(below the headlamp switch).
Electric Park Brake Switch

To apply the parking brake manually, pull up on the
switch momentarily. You may hear a slight sound
from the back of the vehicle while the parking brake
engages. Once the park brake is fully engaged, the
Brake Warning Light in the instrument cluster and an
indicator on the switch will illuminate. If your foot is on
the brake pedal while you apply the parking brake, you
may notice a small amount of brake pedal movement.
The parking brake can be applied even when the
ignition switch is OFF but the Brake Warning Light will
not illuminate, however, it can only be released when
the ignition is in the ON/RUN position.

NOTE:The EPB Warning Light will illuminate if the EPB
switch is held for longer than 20 seconds in either
the released or applied position. The light will extin -
guish upon releasing the switch.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.

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STARTING AND OPERATING127
(Continued)
(Continued)
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:
Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on your
vehicle. Refer to the Tire And Loading Information
Placard for the maximum combined weight of occu -
pants and cargo for your vehicle
Ú
page 253.

TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended. Perform the maintenance listed in the Scheduled
Servicing Ú
page 221. When towing a trailer,
never exceed the GAWR or GCWR ratings.WARNING!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could lose
control of your vehicle and have a collision.
When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading
can cause a loss of control, poor performance
or damage to brakes, axle, engine, transmis -
sion, steering, suspension, chassis structure
or tires.
CAUTION!
4

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SAFETY157
Trailer Sway Control (TSC) — If Equipped
TSC uses sensors in the vehicle to recognize an
excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway.
The system may reduce engine power and apply
the brake of the appropriate wheel(s) to counteract
the sway of the trailer.
NOTE:
TSC cannot stop all trailers from swaying. Always use
caution when towing a trailer and follow the trailer
tongue weight recommendations
Ú
page 124.
When TSC is functioning, the ESC Activation/
Malfunction Indicator Light will flash, the engine
power may be reduced, and you may feel the
brakes being applied to individual wheels to
attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial
Off” mode.
DROWSY DRIVER DETECTION (DDD) —
IF EQUIPPED
DDD detects when the driver is feeling fatigued
and warns the driver to pull over and take a break.
TO ACTIVATE/DEACTIVATE

DDD can be activated and deactivated through the
Uconnect system by selecting the following in order:

1. “Safety & Driving Assistance”

2. “Drowsy Driver Detection”
SYSTEM OPERATION
Using feedback obtained from the driver’s steering
patterns, any buttons/switches that are pressed,
and from the front camera, the system implements
two operating logics:
The first operating logic takes the driving style
into account, observing the road and detecting
to what extent the driver can continue driving
with few lane crossing events.
The second operating logic measures the time
spent behind the wheel with the vehicle speed
above 40 mph (60 km/h) and below 100 mph
(160 km/h).
WARNING!
The TCS cannot prevent the natural laws of
physics from acting on the vehicle, nor can it
increase the traction afforded.
The TCS cannot prevent collisions, including
those resulting from excessive speed in turns,
or hydroplaning.
The capabilities of a TCS-equipped vehicle
must never be exploited in a reckless or
dangerous manner, which could jeopardize
the user's safety or the safety of others.
WARNING!
If TSC activates while driving, slow the vehicle
down, stop at the nearest safe location, and
adjust the trailer load to eliminate trailer sway.
WARNING!
The DDD system is an aid for driving and does
not relieve the driver of the responsibility of
driving the vehicle. Always drive alert and get
plenty of rest before driving. If you experience
fatigue while driving, do not wait for the DDD to
intervene with a warning. Choose a safe and
secure location where you can pull over safely
for a break. Only return to the road when you are
in the right physical and mental condition to
prevent endangering yourself and others.
6

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158SAFETY
If the driving style indicates that the driver is
unable to follow the road trajectory and respect the
horizontal lane markings while within the operating
speed range of the system, a pop up will display on
the instrument cluster display to suggest that the
driver should stop for a break. An audible signal
will also sound.
If the driver accepts the suggestion provided by the
system by pushing the “OK” button on the left side
of the steering wheel, the message will disappear
from the display.

If the driver
does not acknowledge
the warning, it will
be displayed for 60 seconds and then disappear.

NOTE:In the event of a DDD system failure, a dedicated
message will appear in the instrument cluster
display.

DDD Warning Message

AUXILIARY DRIVING SYSTEMS
BLIND SPOT MONITORING (BS M) —
I
F EQUIPPED
The BSM system uses two radar sensors, located
inside the taillights, to detect highway licensable
vehicles (automobiles, trucks, motorcycles, etc.)
that enter the blind spot zones from the rear/front/
side of the vehicle.

Rear Detection Zones

When the vehicle is started, the BSM Warning Light will
momentarily illuminate in both outside rearview mirrors
to let the driver know that the system is operational.
The BSM system sensors operate when the vehicle is in
any forward gear and enters standby mode when the
vehicle is in PARK. The BSM detection zone covers approximately one lane
width on both sides of the vehicle 12 ft (3.8 m). The
zone length starts at the outside rearview mirror and
extends approximately 10 ft (3 m) beyond the rear
fascia/bumper of the vehicle. The BSM system
monitors the detection zones on both sides of the
vehicle when the vehicle speed reaches approximately
6 mph (10 km/h) or higher and will alert the driver of
vehicles in these areas.

NOTE:
The BSM system DOES NOT alert the driver
about rapidly approaching vehicles that are
outside the detection zones.
The Blind Spot Monitoring (BSM) system may
experience dropouts (blinking on and off) of the
side mirror warning indicator lamps when a
motorcycle or any small object remains at the
side of the vehicle for extended periods of time
(more than a couple of seconds).

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236SERVICING AND MAINTENANCE
AUTOMATIC TRANSMISSION
Selection Of Lubricant
It is important to use the proper transmission fluid
to ensure optimum transmission performance and
life. Use the manufacturer specified transmission
fluid Úpage 274. It is important to maintain the
transmission fluid at the correct level using the
recommended fluid.
NOTE:
No chemical flushes should be used in any trans -
mission; only the approved lubricant should be used.

Special Additives
The manufacturer strongly recommends against
using any special additives in the transmission.
Automatic Transmission Fluid (ATF) is an
engineered product and its performance may be
impaired by supplemental additives. Therefore,
do not add any fluid additives to the transmission. The only exception to this policy is the use of
special dyes for diagnosing fluid leaks in 9-speed
transmissions. Avoid using transmission sealers as
they may adversely affect seals.
Fluid Level Check

The fluid level is preset at the factory and does not
require adjustment under normal operating conditions.
Routine fluid level checks are not required, therefore
the transmission filler tube is capped and no dipstick
is provided. An authorized dealer can check your
transmission fluid level using a special service dipstick.
If you notice fluid leakage or transmission malfunction,
visit an authorized dealer immediately to have the
transmission fluid level checked. Operating the vehicle
with an improper fluid level can cause severe
transmission damage.

Fluid And Filter Changes
Under normal operating conditions, the fluid
installed at the factory will provide satisfactory
lubrication for the life of the vehicle.
Routine fluid and filter changes are not required.
However, change the fluid and filter if the fluid
becomes contaminated (with water, etc.), or if the
transmission is disassembled for any reason.
FUSES
General Information
The fuses protect electrical systems against
excessive current.

When a device does not work, you must check the fuse
element inside the blade fuse for a break/melt.

CAUTION!
Using a transmission fluid other than the
manufacturer recommended fluid may cause
deterioration in transmission shift quality and/or
torque converter shudder Ú
page 274.
CAUTION!
Do not use chemical flushes in your
transmission as the chemicals can damage your
transmission components. Such damage is not
covered by the New Vehicle Limited Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an
authorized dealer immediately. Severe
transmission damage may occur. An authorized
dealer has the proper tools to adjust the fluid
level accurately.

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