key battery RAM PROMASTER 2023 Owners Manual

2
INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 18
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................19
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De-Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................20
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................21 DOORS ....................................................................21
Power Door Locks ...........................................21
Auto Unlock Doors............................................22
Keyless Enter ‘n Go™ — Passive Entry ...........22
Automatic Door Locks ......................................23
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................24
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................27
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................28
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................29
Introducing Voice Recognition.........................29
Basic Voice Commands ...................................29
Get Started .......................................................29
Additional Information .....................................30
MIRRORS ...............................................................30
Inside Rearview Mirror .....................................30
Outside Mirrors ................................................31
Outside Mirrors With Turn Signal And
Approach Lighting — If Equipped.....................31
Power Mirrors — If Equipped ...........................32
Power Folding Outside Mirrors —
If Equipped........................................................32
Heated Mirrors — If Equipped..........................33 EXTERIOR LIGHTS.................................................. 33
Multifunction Lever ......................................... 33
Headlights ........................................................ 33
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 33
High/Low Beam Switch .................................. 34
Automatic High Beam Headlamp Control —
If Equipped .......................................................34
Flash-To-Pass .................................................. 34
Automatic Headlights — If Equipped .............. 34
Parking Lights .................................................. 34
Headlight Delay ................................................ 34
Fog Lights — If Equipped ................................. 35
Turn Signals...................................................... 35
Lane Change Assist..........................................35
Battery Saver .................................................... 35
INTERIOR LIGHTS ................................................. 36
Courtesy Lights.................................................36
Illuminated Entry — If Equipped ...................... 38
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 39
Rain Sensing Wipers — If Equipped ................39
CLIMATE CONTROLS ............................................ 40
Manual Climate Control Descriptions And
Functions .......................................................... 40
Additional Rear Climate Control —
If Equipped .......................................................43
Operating Tips .................................................. 43

23_VF_OM_EN_USC_t.book Page 2

13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), and
Remote Start (if equipped). The key fob allows you
to lock or unlock all doors, as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
The key fob also contains an emergency key, which
can be used by pushing the emergency key release
button.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Úpage 48.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.

Figure 1 - Keyless Ignition Key Fob Figure 2 - Keyless Ignition Key Fob

In case the ignition switch does not change with
the push of a button, the key fob may have a low or
fully depleted battery. A low key fob battery can be
verified by referring to the instrument cluster
display, which will display directions to follow
Ú page 280.
1 — Front Doors Unlock
2 — Cargo Unlock Button
3 — Emergency Key
4 — Lock
5 — Remote Start (If Equipped)
6 — Panic
1 — All Doors Unlock
2 — Emergency Key
3 — Lock
4 — Remote Start (If Equipped)
5 — Panic
2

23_VF_OM_EN_USC_t.book Page 13

14GETTING TO KNOW YOUR VEHICLE
To Lock/Unlock The Doors

To lock all of the doors, push and release the lock
button once. Push and release the front unlock
button on key fob once to unlock only the front doors
(figure 1) or push and release the unlock button on
key fob once to unlock all doors (figure 2). Push and
release the cargo unlock button on key fob once to
unlock the cargo area (rear lateral sliding doors and
rear door). The doors can also be locked and
unlocked manually by using the mechanical key.
When the doors are unlocked, the turn signals
will flash. When the doors are locked, the turn
signals will flash and the horn will chirp (if equipped
and activated through the Uconnect Settings

Ú
page 134). If a door is open when the lock button
is pushed, the turn signal lights will flash at an
increased rate to indicate that a door is still open.

Key Left Vehicle Feature
If a valid key fob is no longer detected inside
the vehicle while the vehicle’s ignition system is
in the ON/RUN or START position, the message
“Key Fob Has Left The Vehicle” will be shown in the
instrument cluster display along with an interior
chime. An exterior audible and visual alert will also
be activated to warn the driver. The vehicle’s horn will rapidly chirp three times
along with a single flash of the vehicle’s exterior
lights.
NOTE:
The doors have to be open and then closed in
order for the vehicle to detect a key fob; the Key
Left Vehicle feature will not activate until all of
the doors are closed.
These alerts will not be activated in situations
where the vehicle’s engine is left running with
the key fob inside.
Replacing The Battery In The Key Fob
The replacement battery is one CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.

Perchlorate Material — special handling may apply.
See
www.dtsc.ca.gov/hazardouswaste/
perchlorate
for further information.

Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key (2) by sliding the
emergency key release (1) on the back of the
key fob and pulling the emergency key out
with your other hand.

Emergency Key Removal

1 — Emergency Key Release Button
2 — Emergency Key

23_VF_OM_EN_USC_t.book Page 14

GETTING TO KNOW YOUR VEHICLE15
2. Separate the key fob halves using a #2 flat blade screwdriver or a coin, and gently pry the
two halves of the key fob apart. Make sure not
to damage the seal during removal.

Separating Case With A Coin
Key Fob Battery Replacement
3. Remove the back cover to access and replace
the battery. When replacing the battery, match
the (+) sign on the battery to the (+) sign on the
inside of the battery clip, located on the back
cover. Avoid touching the new battery with your
fingers. Skin oils may cause battery deterio -
ration. If you touch a battery, clean it with
rubbing alcohol.
4. To assemble the key fob case, snap the two halves together.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle.
Duplication of key fobs may be performed at an
authorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.

For vehicles equipped with Keyless Enter ‘n Go™
Ignition, always remember to place the ignition in
the OFF position when exiting the vehicle.

2

23_VF_OM_EN_USC_t.book Page 15

GETTING TO KNOW YOUR VEHICLE17
ON/RUN
Driving position
All electrical devices are available (e.g. climate
controls, heated seats, etc.)
START
The engine will start (when foot is on the brake)
NOTE:
If the ignition switch does not change the mode by
pushing the button, the key fob may have a low or
depleted battery. In this situation, a backup method
can be used to operate the ignition switch. Put the nose
side (side opposite of the mechanical key) of the key
fob against the START/STOP ignition button and push
to operate the ignition switch.

Backup Starting Method

NOTE:

The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next to a
mobile phone, laptop or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the Keyless Enter ‘n Go™ system
from starting the vehicle.

For more information on normal engine starting,
see Úpage 76.
When opening the driver's door and the ignition
is in the ON/RUN position (engine not running),
a chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the message “Vehicle ON” will display
in the cluster.
The ignition will automatically switch to the OFF
position if the following vehicle conditions last
for 30 minutes: ignition placed in ON/RUN posi -
tion, gear is in PARK and engine is off.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.

Allowing children to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil -
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.
Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
2

23_VF_OM_EN_USC_t.book Page 17

18GETTING TO KNOW YOUR VEHICLE
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 280.
HOW TO USE REMOTE START
Push and release the Remote Start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash, and the
horn will chirp twice (if programmed). Then, the
engine will start, and the vehicle will remain in the
Remote Start mode for a 15 minute cycle.
Pushing the Remote Start button a third time shuts
the engine off.
NOTE:
With Remote Start, the engine will only run for
15 minutes.
Remote Start can only be used twice.
If an engine fault is present or fuel level is low,
the vehicle will not start.
The parking lights will turn on and remain on
during Remote Start mode.
For security, power window is disabled when the
vehicle is in the Remote Start mode.
The ignition must be placed in the ON/RUN posi -
tion before the Remote Start sequence can be
repeated for a third cycle.
All of the following conditions must be met before
the engine will Remote Start:
Gear selector in PARK
Doors closed
Hood closed
Rear cargo doors closed
Hazard switch off
Brake switch inactive (brake pedal not pressed)
Battery at an acceptable charge level
Panic button not pushed
Fuel meets minimum requirement
System not disabled from previous Remote
Start event
Vehicle Security system not active

Malfunction Indicator Light (MIL) is not illuminated

Ignition in OFF position
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.
WARNING!

Do not start or run an engine in a closed garage
or confined area. Exhaust gas contains carbon
monoxide (CO) which is odorless and colorless.
Carbon monoxide is poisonous and can cause
serious injury or death when inhaled.

Keep key fobs away from children. Operation
of the Remote Start system, windows, door
locks or other controls could cause serious
injury or death.

23_VF_OM_EN_USC_t.book Page 18

GETTING TO KNOW YOUR VEHICLE23
To Lock The Vehicle’s Doors

With one of the vehicle’s Passive Entry key fobs within
5 ft (1.5 m) of either front door handle, pushing the
Passive Entry lock button will lock the vehicle.

Push The Door Handle Button To Lock

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.
When the key fob battery is low, the instru -
ment cluster will display a message indi -
cating that the key fob battery is low
Ú page 280.
AUTOMATIC DOOR LOCKS

When enabled, the door locks will lock automatically
when the vehicle's speed exceeds 12 mph (20 km/h).
The auto door lock feature can be enabled or disabled
through the Uconnect system
Ú
page 134.

STEERING WHEEL
TELESCOPING STEERING COLUMN
This feature allows you to lengthen or shorten the
steering column. The telescoping control handle is
located below the steering wheel at the end of the
steering column.

Telescoping Control Handle

To unlock the steering column, pull the control
handle up. To lengthen or shorten the steering
column, pull the steering wheel outward or push it inward as desired. To lock the steering column in
position, push the control handle down until fully
engaged.
SEATS
Seats are a part of the Occupant Restraint system
of the vehicle.
WARNING!
Do not adjust the steering column while driving.
Adjusting the steering column while driving or
driving with the steering column unlocked, could
cause the driver to lose control of the vehicle.
Failure to follow this warning may result in
serious injury or death.
WARNING!
It is dangerous to ride in a cargo area, inside
or outside of a vehicle. In a collision, people
riding in these areas are more likely to be
seriously injured or killed.

Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas
are more likely to be seriously injured or killed.

Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
2

23_VF_OM_EN_USC_t.book Page 23

76
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and fasten
your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK or NEUTRAL
position before you can start the engine.
NOTE:You must press the brake pedal before shifting out
of PARK.
NORMAL STARTING
NOTE:Normal starting of either a cold or warm engine is
obtained without pumping or pressing the accel-
erator pedal.
Proceed as follows:

1. The transmission must be in PARK (P).

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
3. If the engine does not start after 10 seconds, place the ignition in the OFF position and wait
10-15 seconds before attempting to restart
the engine.
TIP START FEATURE
Do not press the accelerator. Press briefly the
START/STOP ignition button and release it.
The starter motor will continue to run but will
automatically disengage when the engine is
running.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
EXTENDED PARK STARTING
NOTE:Extended Park condition occurs when the vehicle
has not been started or driven for at least 30 days.

1. Install a battery charger or jumper cables to
the battery to ensure a full battery charge
during the crank cycle.

2. Press and hold the brake pedal while pushing the ENGINE START/STOP button once.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children). A child
could operate power windows, other controls,
or move the vehicle.

23_VF_OM_EN_USC_t.book Page 76

184SAFETY
Turn on the interior lights, which remain on as
long as the battery has power.
Unlock the power door locks.
NOTE:After an accident, remember to cycle the ignition
to the STOP (OFF/LOCK) position and remove the
key from the ignition switch to avoid draining the
battery. Carefully check the vehicle for fuel leaks in
the engine compartment and on the ground near
the engine compartment and fuel tank before
resetting the system and starting the engine.
If there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the Fuel Cut Off Switch by following
the procedure described below. If you have any
doubt, contact an authorized dealer.
Fuel Cut Off Switch Reset Procedure
In order to reset the Fuel Cut Off Switch after an
event push the “A” Button located underneath the
front passenger side instrument panel.
Fuel Cut Off Switch

Maintaining Your Air Bag System
WARNING!
If, after an accident, you smell fuel or see leaks
from the fuel system, do not reset the Fuel Cut
Off Switch to avoid the risk of fire. Before
resetting the Fuel Cut Off Switch, carefully check
for fuel leaks or damage to the vehicle electrical
devices (e.g. headlights).
WARNING!
Modifications to any part of the air bag system
could cause it to fail when you need it. You
could be injured if the air bag system is not
there to protect you. Do not modify the compo
-
nents or wiring, including adding any kind of
badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the
instrument panel. Do not modify the front
fascia/bumper, vehicle body structure, or add
aftermarket side steps or running boards.
It is dangerous to try to repair any part of the
air bag system yourself. Be sure to tell anyone
who works on your vehicle that it has an air
bag system.

Do not attempt to modify any part of your air bag
system. The air bag may inflate accidentally or may
not function properly if modifications are made.
Take your vehicle to an authorized dealer for any air
bag system service. If your seat, including your trim
cover and cushion, needs to be serviced in any way
(including removal or loosening/tightening of seat
attachment bolts), take the vehicle to an authorized
dealer. Only manufacturer approved seat accesso -
ries may be used. If it is necessary to modify the air
bag system for persons with disabilities, contact an
authorized dealer.

23_VF_OM_EN_USC_t.book Page 184

IN CASE OF EMERGENCY219
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
prevent damage to your vehicle. Use only tow bars
and other equipment designed for this purpose,
following equipment manufacturer’s instructions.
Use of safety chains is mandatory. Attach a tow bar
or other towing device to main structural members
of the vehicle, not to fascia/bumper or associated
brackets. State and local laws regarding vehicles
under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake
Úpage 78 feature is disabled before towing this
vehicle to avoid inadvertent Electric Park Brake
engagement. The Auto Park Brake feature is
enabled or disabled via the customer program -
mable features in the Uconnect Settings.
Vehicles with a discharged battery, or total elec -
trical failure when the Electric Park Brake (EPB)
is engaged, will need a wheel dolly or jack to
raise the rear wheels off the ground when
moving the vehicle onto a flatbed.
The Safehold feature will engage the Electric
Park Brake whenever the driver's door is
opened (if the battery is connected, ignition is
ON, transmission is not in PARK, and brake
pedal is released). If you are towing this vehicle
with the ignition in the ON/RUN mode, you must
manually disable the Electric Park Brake each
time the driver's door is opened by pressing the
brake pedal and then releasing the EPB. If you must use the accessories (wipers,
defrosters, etc.) while being towed, the ignition
must be in the ON/RUN mode.
If the key fob is unavailable or the vehicle's battery
is discharged, for instructions on shifting the
automatic transmission out of PARK (P) for
towing Ú
page 217.
Towing Condition Wheels OFF the Ground Automatic Transmission
Flat Tow NONENOT ALLOWED
Dolly Tow Front
OK
Rear NOT ALLOWED
On Trailer ALLOK
NOTE:When towing your vehicle, always follow applicable state and provincial laws. Contact state and provincial Highway Safety offices for additional details.
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck,
do not attach to front or rear suspension
components. Damage to your vehicle may
result from improper towing.
7

23_VF_OM_EN_USC_t.book Page 219