Ram ProMaster City 2015 Owner's Manual

MAINTENANCE SCHEDULES
CONTENTS
MAINTENANCE SCHEDULE ..............380▫Maintenance Chart .....................382
8

MAINTENANCE SCHEDULE
Your vehicle is equipped with an automatic oil change
indicator system. The oil change indicator system will
remind you that it is time to take your vehicle in for
scheduled maintenance.
Based on engine operation conditions, the oil change
indicator message will illuminate. This means that ser-
vice is required for your vehicle. Operating conditions
such as frequent short-trips, trailer tow, extended engine
idle time, extremely hot or cold ambient temperatures
will influence when the “Oil Change Required” message
is displayed. Severe Operating Conditions can cause the
change oil message to illuminate as early as 3,500 miles
(5,600 km) since last reset. Have your vehicle serviced as
soon as possible, within the next 500 miles (805 km).
Your authorized dealer will reset the oil change indicator
message after completing the scheduled oil change. If a
scheduled oil change is performed by someone otherthan your authorized dealer, the message can be reset by
referring to the steps described under “Oil Change Reset”
in “Electronic Vehicle Information Center (EVIC)” in
“Understanding Your Instrument Panel” for further in-
formation.
NOTE:
Under no circumstances should oil change inter-
vals exceed 10,000 miles (16,000 km), 350 hours of engine
run time or twelve months, whichever comes first.
Severe Duty All Models
Change Engine Oil at 4000 miles (6,500 km) if the vehicle
is operated in a dusty and off road environment. This
type of vehicle use is considered Severe Duty.
Once A Month Or Before A Long Trip:
• Check engine oil level.
• Check windshield washer fluid level.
380 MAINTENANCE SCHEDULES

•Check tire pressure and look for unusual wear or
damage. Rotate tires at the first sign of irregular wear,
even if it occurs before the oil indicator system turns
on.
• Check the fluid levels of the coolant reservoir and
brake master cylinder, fill as needed.
• Check function of all interior and exterior lights.
Required Maintenance Intervals
Refer to the maintenance schedules on the following
page for the required maintenance intervals.At Every Oil Change Interval As Indicated By Oil Change Indicator System:
•Change oil and filter
• Rotate the tires. Rotate at the first sign of irregu-
lar wear, even if it occurs before the oil indicator
system turns on.
• Inspect battery and clean and tighten terminals as
required
• Inspect brake pads, shoes, rotors, drums, hoses,
lines and park brake
• Inspect engine cooling system protection and
hoses
• Inspect exhaust system
• Inspect engine air cleaner if using in dusty or
off-road conditions 8
MAINTENANCE SCHEDULES 381

Maintenance Chart
Mileage:20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Additional Inspections
Inspect the CV joints. X X X X X X X
Inspect front suspension, boot seals, tie rod ends,
and replace if necessary. XXX X X X X
Inspect the brake linings, parking brake function. X X X X X X X
Inspect front accessory drive belt, tensioner, idler
pulley, and replace if necessary X
Additional Maintenance
Replace engine air cleaner filter. * XX X X X
Replace air conditioning/cabin air filter. X X X X X X X
382 MAINTENANCE SCHEDULES

Mileage:20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
120,000
130,000
140,000
150,000
Or Years: 2 3 4 5 6 7 8 9 10 11 12 13 14 15
Or Kilometers:
32,000
48,000
64,000
80,000
96,000
112,000
128,000
144,000
160,000
176,000
192,000
208,000
224,000
240,000
Change brake fluid every two years. X X X X X X X
Replace spark plugs – 2.4L Engine. ** X
Flush and replace the engine coolant at 10 years
or 150,000 miles (240,000 km) whichever comes
first. XX
Inspect and replace PCV valve if necessary. X
* Change engine air filter every 10,000 miles (16,000 km)
if operated in dusty and off road environment.
** The spark plug change interval is mileage based only,
yearly intervals do not apply.
8
MAINTENANCE SCHEDULES 383

WARNING!
•You can be badly injured working on or around a
motor vehicle. Do only service work for which you
have the knowledge and the right equipment. If
you have any doubt about your ability to perform a
service job, take your vehicle to a competent me-
chanic.
• Failure to properly inspect and maintain your ve-
hicle could result in a component malfunction and
effect vehicle handling and performance. This
could cause an accident.
384 MAINTENANCE SCHEDULES

IF YOU NEED CONSUMER ASSISTANCE
CONTENTS
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE ...................... .387
▫ Prepare For The Appointment .............387
▫ Prepare A List ....................... .387
▫ Be Reasonable With Requests .............387
 IF YOU NEED ASSISTANCE ..............387
▫ FCA USA LLC Customer Center ...........388
▫ FCA Canada Inc. Customer Center .........388
▫ In Mexico Contact .....................389 ▫
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY) ...................389
▫ Service Contract ..................... .389
 WARRANTY INFORMATION .............390
 MOPAR®PARTS.......................391
 REPORTING SAFETY DEFECTS ............391
▫
In The 50 United States And Washington, D.C. . .391
▫ In Canada .......................... .391
 PUBLICATION ORDER FORMS ............3929

DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .................393
▫ Treadwear .......................... .393▫
Traction Grades ...................... .393
▫ Temperature Grades ....................394
386 IF YOU NEED CONSUMER ASSISTANCE

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have
the right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty. Discuss additional charges with the service
manager. Keep a maintenance log of your vehicle’s
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many authorized dealers, you may obtain a rental
vehicle at a minimal daily charge. If you need a rental, it
is advisable to make these arrangements when you call
for an appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer.
We strongly recommend that you take the vehicle to an
authorized dealer. They know your vehicle the best, and
are most concerned that you get prompt and high quality
service. The manufacturer’s authorized dealer have the
9
IF YOU NEED CONSUMER ASSISTANCE 387

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA USA LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
388 IF YOU NEED CONSUMER ASSISTANCE