Ram ProMaster City 2017 Owner's Manual

Extended Park Starting
NOTE:Extended Park condition occurs when the vehicle
has not been started or driven for at least 30 days.
1. Install a battery charger or jumper cables to the battery to ensure a full battery charge during the crank cycle.
2. Cycle the ignition in the START position and release it when the engine starts.
3. If the engine fails to start within 10 to 15 seconds, cycle the ignition to the STOP (OFF/LOCK) position, wait
five seconds to allow the starter to cool, then repeat the
Extended Park Starting procedure.
4. If the engine fails to start after eight attempts, allow the starter to cool for at least 10 minutes, then repeat the
procedure.
CAUTION!
To prevent damage to the starter, do not crank continu-
ously for more than 10 seconds at a time. Wait 10 to 15
seconds before trying again.
If Engine Fails To Start
WARNING!
Never pour fuel or other flammable liquids into the
throttle body air inlet opening in an attempt to start the
vehicle. This could result in a flash fire causing serious
personal injury.
CAUTION!
•Do not attempt to push or tow your vehicle to get it
started. Vehicles equipped with an automatic trans-
mission cannot be started this way. Unburned fuel
could enter the catalytic converter and once the
engine has started, ignite and damage the converter
and vehicle.
• To prevent damage to the starter, do not continuously
crank the engine for more than 15 seconds at a time.
Wait 10 to 15 seconds before trying again.
After Starting
The idle speed is controlled automatically, and it will
decrease as the engine warms up.
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STARTING AND OPERATING 179

ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine and permits
quicker starts in cold weather.
Connect the cord to a 110-115 Volt AC electrical outlet with
a grounded, three-wire extension cord.
For ambient temperatures below 0°F (-18°C), the engine
block heater is recommended. For ambient temperatures
below -20°F (-29°C), the engine block heater is required.
The engine block heater cord is routed under the hood,
behind to the driver ’s side headlamp. Follow the steps
below to properly use the engine block heater:
1. Locate the engine block heater cord (behind the driver ’sside headlamp).
2. Undo the Velcro strap that secures the heater cord in place.
3. Pull the cord to the front of the vehicle and plug it into a grounded, three-wire extension cord.
4. After the vehicle is running, reattach the cord to the Velcro strap and properly stow away behind the driver ’s
side headlamp. NOTE:
•
The engine block heater cord is a factory installed
option. If your vehicle is not equipped, heater cords are
available from your authorized MOPAR dealer.
• The engine block heater will require 110 Volts AC and
6.5 Amps to activate the heater element.
• The engine block heater must be plugged in at least one
hour to have an adequate warming effect on the engine.
WARNING!
Remember to disconnect the engine block heater cord
before driving. Damage to the 110-115 Volt electrical
cord could cause electrocution.
180 STARTING AND OPERATING

AUTOMATIC TRANSMISSION
WARNING!
•It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
• Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the ignition key.
Once the key is removed, the transmission is locked
in PARK, securing the vehicle against unwanted
movement.
• When leaving the vehicle, always remove the igni-
tion key from the vehicle and lock the vehicle.
(Continued)
WARNING! (Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the ignition key in or near the vehicle
(or in a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
• Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
• Do not shift between PARK, REVERSE, NEUTRAL,
or DRIVE when the engine is above idle speed.
• Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
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STARTING AND OPERATING 181

NOTE:You must press and hold the brake pedal while
shifting out of PARK.
Key Ignition Park Interlock
This vehicle is equipped with a Key Ignition Park Interlock
which requires the transmission to be in PARK before the
ignition can be turned to the full LOCK/OFF (key removal)
position. The key can only be removed from the ignition
when the ignition is in the full LOCK/OFF mode, and once
removed the transmission is locked in PARK.
Brake Transmission Shift Interlock System
This vehicle is equipped with a Brake Transmission Shift
Interlock system (BTSI) that holds the transmission gear
selector in PARK unless the brakes are applied. To shift the
transmission out of PARK, the ignition must be turned to
the ON/RUN mode (engine running or not) and the brake
pedal must be pressed.
The brake pedal must also be pressed to shift from NEU-
TRAL into DRIVE or REVERSE when the vehicle is
stopped or moving at low speeds.
Nine-Speed Automatic Transmission
The transmission gear range (PRND) is displayed both
beside the gear selector and in the instrument cluster. To
select a gear range, press the lock button on the gear
selector and move the lever rearward or forward. You must
also press the brake pedal to shift the transmission out of
PARK, or to shift from NEUTRAL into DRIVE or REVERSE
when the vehicle is stopped or moving at low speeds (refer
to Brake/Transmission Shift Interlock System in this
section). Select the DRIVE range for normal driving.
The electronically-controlled transmission provides a pre-
cise shift schedule. The transmission electronics are self-
calibrating; therefore, the first few shifts on a new vehicle
may be somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred miles or
kilometers.
The nine-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles.
Software and calibration is refined to optimize the custom-
er ’s driving experience and fuel economy. By design, some
vehicle and driveline combinations utilize 9th gear only in
very specific driving situations and conditions.
182 STARTING AND OPERATING

Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector has PARK, REVERSE, NEU-
TRAL, DRIVE, and Electronic Range Select (ERS) shift
positions. Manual downshifts can be made using the ERS
shift control (refer toElectronic Range Select (ERS) Opera-
tion in this section for further information). Moving the
gear selector into the ERS (-/+) position (beside the DRIVE
position) activates ERS mode, displays the current gear in
the instrument cluster, and prevents automatic upshifts
beyond this gear. In ERS mode, toggling the gear selector
forward (-) or rearward (+) will change the highest avail-
able gear.
NOTE: If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed forward)
it is probably in the ERS (+/-) position (beside the DRIVE
position). In ERS mode, the transmission gear limit (1, 2, 3,
etc.) is displayed in the instrument cluster. Move the gear
selector to the right (into the DRIVE [D] position) for access
to PARK, REVERSE, and NEUTRAL.
Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE: After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating. This
is especially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Gear Selector
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STARTING AND OPERATING 183

Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when leaving the vehicle in this
range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
•Apply the parking brake,
• Shift the transmission into PARK,
• Turn the engine OFF, and
• Remove the ignition key.WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake fully
when parked to guard against vehicle movement and
possible injury or damage.
• Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before leav-
ing the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
(Continued)
184 STARTING AND OPERATING

WARNING!(Continued)
•Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the ignition key.
Once the key is removed, the transmission is locked
in PARK, securing the vehicle against unwanted
movement.
• When leaving the vehicle, always remove the igni-
tion key from the vehicle and lock the vehicle.
• Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a number
of reasons. A child or others could be seriously or
fatally injured. Children should be warned not to
touch the parking brake, brake pedal or the trans-
mission gear selector.
• Do not leave the ignition key in or near the vehicle
(or in a location accessible to children). A child could
operate power windows, other controls, or move the
vehicle.
CAUTION!
• Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN
mode, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
• DO NOT race the engine when shifting from PARK
or NEUTRAL into another gear range, as this can
damage the drivetrain.
The following indicators should be used to ensure that you
have engaged the transmission into the PARK position:
• When shifting into PARK, press the lock button on the
gear selector and firmly move the selector all the way
forward until it stops and is fully seated.
• Look at the transmission gear position display and
verify that it indicates the PARK position (P).
• With brake pedal released, verify that the gear selector
will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
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STARTING AND OPERATING 185

NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must leave the vehicle.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies” for
further information.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section for further information) to select
a lower gear range. Under these conditions, using a lower
gear range will improve performance and extend transmis-
sion life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the trans-
mission shift schedule, reduce engine torque, and/or ex-
pand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.
186 STARTING AND OPERATING

If the transmission becomes extremely hot, the “Transmis-
sion Temperature Warning Light” may illuminate and the
transmission may operate differently until the transmission
cools down.
During cold temperatures, transmission operation may be
modified depending on engine and transmission tempera-
ture as well as vehicle speed. This feature improves warm
up time of the engine and transmission to achieve maxi-
mum efficiency. Engagement of the torque converter
clutch, and shifts into 8th or 9th gear, are inhibited until the
transmission fluid is warm (refer to the “Note” under
“Torque Converter Clutch” in this section). Normal opera-
tion will resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in fourth gear regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate.
The Malfunction Indicator Light (MIL) may be illuminated.Limp Home Mode allows the vehicle to be driven to an
authorized dealer for service without damaging the trans-
mission.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK.
3. Turn the ignition to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your earliest
possible convenience. Your authorized dealer has diagnos-
tic equipment to determine if the problem could recur. If
the transmission cannot be reset, authorized dealer service
is required.
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STARTING AND OPERATING 187

Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically
at calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some
accelerations, the clutch automatically disengages.
NOTE:The torque converter clutch will not engage until
the transmission fluid is warm [usually after 1 to 3 miles (2
to 5 km) of driving]. Because the engine speed is higher
when the torque converter clutch is not engaged, it may
seem as if the transmission is not shifting properly when
cold. This is normal. The torque converter clutch will
function normally once the transmission is sufficiently
warm.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if
you set the transmission gear limit to 5 (fifth gear), the
transmission will not shift above fifth gear, but will shift
through the lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE
position, the transmission will operate automatically, shift-
ing between all available gears.
Moving the gear selector to the ERS position (beside
DRIVE) will activate ERS mode, display the current gear in
the instrument cluster, and set that gear as the top available
gear. Once in ERS mode, moving the gear selector forward
(-) or rearward (+) will change the top available gear and it
will be displayed in the instrument cluster.
To exit ERS mode, simply return the gear selector to the
DRIVE position.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
NOTE: To select the proper gear position for maximum
deceleration (engine braking), move the gear selector into
the ERS position, then simply press and hold it forward (-).
The transmission will shift to the range from which the
vehicle can best be slowed down.
188 STARTING AND OPERATING