phone Ram ProMaster City 2018 Owner's Manual

IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are
vitally interested in your satisfaction. We want
you to be happy with our products and services.
Warranty service must be done by an autho-
rized dealer. We strongly recommend that you
take the vehicle to an authorized dealer. They
know your vehicle the best, and are most
concerned that you get prompt and high
quality service. The manufacturer's autho-
rized dealer have the facilities, factory-
trained technicians, special tools, and the
latest information to ensure the vehicle is
fixed correctly and in a timely manner.
This is why you should always talk to an
authorized dealer service manager first. Most
matters can be resolved with this process.
• If for some reason you are still not satisfied,talk to the general manager or owner of the
authorized dealer. They want to know if you
need assistance.
• If an authorized dealer is unable to resolve the concern, you may contact the manufac-
turer's customer center. Any communication to the manufacturer's
customer center should include the following
information:
• Owner's name and address
• Owner's telephone number (home and of-
fice)
• Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
FCA US LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726-4636
FCA Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English /
(800) 387-9983 French
In Mexico Contact
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Puerto Rico And U.S. Virgin
Islands
Customer Service Chrysler International
Services LLC
P.O. Box 191857
San Juan 00919-1857
Tel.: (787) 782-5757
Fax: (787) 782-3345CUSTOMER ASSISTANCE
164

Customer Assistance............164
Customer Programmable Features . . . .148
Defroster, Windshield ............76
Diagnostic System, Onboard ........38
Disabled Vehicle Towing ..........108
Disturb ....................155
Door Ajar ....................32
Door Ajar Light ................32
Driver's Seat Back Tilt ............11
Electrical Outlet, Auxiliary (Power Outlet) ...............26
Electronic Speed Control (Cruise Control) ..............80
Electronic Throttle Control Warning Light .....................33
Emergency, In Case Of Freeing Vehicle When Stuck .....106
Jacking ...............92, 115
Jump Starting ..............102
Towing ..................108
Engine .....................114
Break-In Recommendations ......80
Coolant (Antifreeze) ..........137
Exhaust Gas Caution ...........75
Jump Starting ..............102 Oil .....................137
Oil Filler Cap
..............114
Oil Selection ..............137
Overheating ...............106
Enhanced Accident Response Feature ..................108
Exhaust Gas Caution .............75
Exhaust System ................75
Exterior Lights ..............16, 78
Filters Air Conditioning .............25
Engine Oil ................137
Flashers Turn Signal ..............37, 78
Fluid, Brake .................138
Fluid Capacities ...............137
Fluid Leaks ...................78
Fluids And Lubricants ...........137
Folding Rear Seat ...............11
Freeing A Stuck Vehicle ..........106
Fuel Additives .................

85
Filler Cap (Gas Cap) ...........84
Light ....................34
Materials Added .............85
Octane Rating ..............137 Specifications
..............137
Tank Capacity ..............137
Fuses ......................89
Gas Cap (Fuel Filler Cap) ..........84
Gear Select Lever Override ........105
General Information .............45
Hands-Free Phone (Uconnect) ......150
Headlights ...................17
Head Restraints ................13
Heated Seats .................11
Hood Prop ...................25
Hood Release .................25
Ignition Key .....................10
Instrument Cluster ..............37
Instrument Cluster Display Instrument Cluster Display .......30
Instrument Panel Lens Cleaning .....133
Interior And Instrument Lights .......18
Interior Appearance Care .........133
Interior Lights .................18
Introduction ...................1
INDEX
168

iPod/USB/MP3 ControlBluetooth Streaming Audio ......150
Jack Operation .............92, 115
Jump Starting ................102
Keys .......................10
Lane Change Assist ..............17
Lap/Shoulder Belts ..............47
Latches .....................78
Hood ....................25
Leaks, Fluid ..................78
Life Of Tires .................126
Light Bulbs ................78, 88
Lights ...................17, 78
AirBag ................31, 76
Brake Warning ..............31
Bulb Replacement ............88
Cruise ...................38
Engine Temperature Warning .....33
Exterior ..................78
Interior ...................18
Low Fuel ..................34
Malfunction Indicator
(Check Engine) ..............36
Park ..................17, 37 Seat Belt Reminder
...........34
Service ...................88
Tire Pressure Monitoring
(TPMS) ................35, 42
Turn Signal ..............37, 78
Warning (Instrument Cluster
Description) .............33, 37
Loading Vehicle Tires ...................120
Low Tire Pressure System ..........42
Lug Nuts ...................136
Maintenance Schedule ...........110
Malfunction Indicator Light (Check Engine) ...................36
Manual, Service ...............166
Media Center Radio .............160
Memory Feature (Memory Seat) ......11
Memory Seat ..................11
Memory Seats And Radio ..........11
Monitor, Tire Pressure System .......42
Mopar .....................139
Mopar Accessories .............139
Multi-Function Control Lever ........17
Navigation ..................148 New

Vehicle Break-In Period
........80
Occupant Restraints .............45
Octane Rating, Gasoline (Fuel) ......137
Oil, Engine ..................137
Capacity .................137
Filter ...................137
Pressure Warning Light .........33
Recommendation ............137
Viscosity .................137
Oil Pressure Light ...............33
Onboard Diagnostic System .........38
Operating Precautions ............38
Overheating, Engine ............106
Owner's Manual (Operator Manual) . . .166
ParkSense System, Rear ...........82
Pets .......................75
Phone, Hands-Free (Uconnect) ......150
Phone (Pairing) ...............151
Phone (Uconnect) ..............150
Placard, Tire And Loading Information ................120
Pregnant Women And Seat Belts ......50
Preparation For Jacking ...........95
Radial Ply Tires ...............125
169

Supplemental Restraint System - Air Bag. .54
Telescoping Steering Column ........16
Text Messaging ................156
Tilt Steering Column .............16
Tire And Loading Information Placard . .120
Tire Markings .................115
Tires ............78, 123, 128, 132
Aging (Life Of Tires) ..........126
Air Pressure ...............123
Changing ..............92, 115
Compact Spare .............129
General Information .......123, 128
High Speed ...............124
Inflation Pressures ...........124
Jacking ................92, 115
Life Of Tires ...............126
Load Capacity ..............120
Pressure Monitor System (TPMS) . . .42
Pressure Warning Light .........35
Quality Grading .............132
Radial ..................125
Replacement ..............126
Safety ...............115, 123 Sizes
...................116
Snow Tires ................128
Spare Tire .............128, 130
Spinning .................125
Tread Wear Indicators .........126
Wheel Nut Torque ...........136
Tire Safety Information ...........115
Tire Service Kit ...............100
To Open Hood .................25
Towing ......................85
Disabled Vehicle ............108
Guide ....................85
Recreational ...............85
Weight ...................85
Towing Vehicle Behind A Motorhome . . .85
Trailer Towing .................85
Trailer Towing Guide .............85
Trailer Weight .................85
Transporting Pets ...............
75
Tread Wear Indicators ............126
Turn Signals ..................37
Uconnect (Hands-Free Phone) Making A Phone Call ......150, 154 Receiving A Call
............150
Uconnect Phone ........150, 154, 156
Uconnect Voice Command . .154, 158, 160
Uniform Tire Quality Grades ........132
Untwisting Procedure, Seat Belt ......49
Vehicle Loading ...............120
Vehicle Storage ................24
Voice Command ...........154, 160
Voice Recognition System (VR) ..........154, 155, 158, 160
Warning Lights (Instrument Cluster Description) .................37
Washers, Windshield .............18
Wheel And Wheel Trim ...........130
Wheel And Wheel Trim Care ........130
Window Fogging ................25
Windshield Defroster .............76
Windshield Washers .............18
Windshield Wipers ..............18
Wrecker Towing ...............108
171

This guide has been prepared to help you get quickly acquainted with your new RAM brand vehicle
and to provide a convenient reference source for common questions. Howev\
er, it is not a substitute for your Owner’s Manual.
For complete operational instructions, maintenance procedures and import\
ant safety messages, please consult your Owner’s Manual, Navigation/Uconnect manuals found on the website on the back c\
over and
other Warning Labels in your vehicle.
Not all features shown in this guide may apply to your vehicle. For addi\
tional information on accessories
to help personalize your vehicle, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
RAM brand dealer.
DRIVING AND ALCOHOL
Drunken driving is one of the most frequent causes of collisions. Your driving ability can
be seriously impaired with blood alcohol levels far below the legal mini\
mum. If you are drinking, don’t
drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation.
WARNING
Driving after drinking can lead to a collision. Your perceptions are less sharp, your reflexes are slower,
and your judgment is impaired when you have been drinking. Never drink a\
nd then drive.
IMPORTANT
Get warranty and other information online – you can review and print \
or download a copy of the Owner’s Manual, Navigation/Uconnect manuals and the limited warranties provided by FCA US LLC for your
vehicle by visiting www.mopar.com (U.S.) or www.owners.mopar.ca (Canada). Click on the applicable
link in the “Popular Topics” area of the www.mopar.com (U.S.) or www.owners.mopar.ca (Canada)
homepage and follow the instructions to select the applicable year, make and model of your vehicle.
This User Guide is intended to familiarize you with the important featur\
es of your vehicle. Your Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the
back cover of your User Guide. We hope you find these resources useful. U.S. residents can purchase
replacement kits by visiting www.techauthority.com and Canadian residents can purchase replacement
kits by calling 1 800 387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. FCA US LLC strongly recommends that the
driver use extreme caution when using any device or feature that may tak\
e their attention off the road. Use of
any electrical devices, such as cellular telephones, computers, portable\
radios, vehicle navigation or other devices, by the driver while the vehicle is moving is dangerous and coul\
d lead to a serious collision. Texting while driving is also dangerous and should never be done while the vehic\
le is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your
vehicle. Some states or provinces prohibit the use of cellular telephone\
s or texting while driving. It is always the driver’s responsibility to comply with all local laws.