Ram ProMaster City 2019 Owner's Guide

Programming Additional Key Fobs
Programming the key fob may be performed by an autho-
rized dealer.
NOTE:Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to another ve-
hicle.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
IGNITION SWITCH
Ignition Key Removal
1. Place the gear selector in PARK.
2. Rotate the key to the STOP/OFF/LOCK position.
3. Remove the key from the ignition switch lock cylinder.
Ignition Switch Positions1 — STOP (OFF/LOCK)
2 — MAR (ACC/ON/RUN)
3 — AVV (START)
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GETTING TO KNOW YOUR VEHICLE 19

WARNING!
•Before exiting a vehicle, always shift the transmis-
sion into PARK, apply the parking brake, and re-
move the key fob from the vehicle. When leaving the
vehicle, always lock your vehicle. In case you switch
off the vehicle and the transmission is not in PARK
position, a warning message will appear on the
cluster which suggests you to shift the transmission
into PARK position and, then, you can remove the
key within 15 seconds. If 15 seconds expire, you have
to rotate the key from OFF/LOCK position to ON/
RUN position and come back to OFF/LOCK position
in order to remove the key.
•
Never leave children alone in a vehicle, or with access
to an unlocked vehicle. Allowing children to be in a
vehicle unattended is dangerous for a number of
reasons. A child or others could be seriously or fatally
injured. Children should be warned not to touch the
parking brake, brake pedal or the gear selector.
•Do not leave the key fob in or near the vehicle, or in a
location accessible to children. A child could operate
power windows, other controls, or move the vehicle.
(Continued)
WARNING! (Continued)
•Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up may
cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation. Always remove
the key from the ignition and lock all the doors when
leaving the vehicle unattended.
Key-In-Ignition Reminder
Opening the driver’s door when the key is in the ignition
and the ignition switch position is STOP/OFF/LOCK
sounds a signal to remove the key.
SENTRY KEY
The Sentry Key Immobilizer System prevents unauthor-
ized vehicle operation by disabling the engine. The system
does not need to be armed or activated. Operation is
automatic, regardless of whether the vehicle is locked or
unlocked.
20 GETTING TO KNOW YOUR VEHICLE

The system uses ignition keys which have an embedded
electronic chip (transponder) to prevent unauthorized ve-
hicle operation. Therefore, only keys that are programmed
to the vehicle can be used to start and operate the vehicle.
NOTE:A key which has not been programmed is also
considered an invalid key, even if it is cut to fit the ignition
switch lock cylinder for that vehicle.
If the vehicle security light is on after the key is turned to
the ON/RUN position, it indicates that there is a problem
with the electronics.
CAUTION!
• Always remove the Sentry Key from the vehicle and
lock all doors when leaving the vehicle unattended.
• The Sentry Key Immobilizer system is not compat-
ible with some aftermarket remote starting systems.
Use of these systems may result in vehicle starting
problems and loss of security protection.
All of the keys provided with your new vehicle have been
programmed to the vehicle electronics.
Replacement Keys
NOTE: Only keys that have been programmed to the
vehicle electronics can be used to start the vehicle. Once a
Sentry Key has been programmed to a vehicle, it cannot be
programmed to any other vehicle. When having the Sentry
Key Immobilizer System serviced, bring all vehicle keys
with you to an authorized dealer.
The VIN is required for authorized dealer replacement of
keys. Duplication of keys may be performed at an autho-
rized dealer.
General Information
The following regulatory statement applies to all radio
frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, in- cluding interference that may cause undesired opera-
tion.
3
GETTING TO KNOW YOUR VEHICLE 21

NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user ’s authority to operate the equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED
The Vehicle Security Alarm monitors the vehicle doors and
ignition for unauthorized operation. When the Vehicle
Security Alarm is activated, interior switches for door locks
are disabled. The system provides both audible and visible
signals. Every intrusion attempt causes three continuous
alarm cycles. Every alarm cycle lasts for 30 seconds. For 26
seconds, the horn will sound, and the turn signal lights will
flash. For four seconds, it will pause. After a maximum of
10 alarm cycles, only the turn signal lights will flash until
the next alarm activation.
To Arm The System
To arm the system, the vehicle security alarm will set when
you use the key fob to lock the doors. If a door or the hood
is not properly shut, the alarm system will not be armed.
To Disarm The System
Use the key fob to unlock the door and disarm the system.
The vehicle security alarm will also disarm if a pro-
grammed Sentry Key is inserted into the ignition switch. To exit the alarming mode, push the key fob unlock button, or
insert a programmed Sentry Key into the ignition switch.
The vehicle security alarm is designed to protect your
vehicle. However, you can create conditions where the
system will give you a false alarm. If one of the previously
described arming sequences has occurred, the vehicle
security alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle and open a
door, the alarm will sound. If this occurs, disarm the
vehicle security alarm.
Rearming Of The System
If the system has not been disabled, the vehicle security
alarm will rearm itself after the 15 additional minutes of
turn lamps flashing. If the condition which initiated the
alarm is still present, the system will ignore that condition
and monitor the remaining doors and ignition.
Security System Manual Override
The vehicle security alarm will not arm/disarm if you
lock/unlock the doors using the manual door lock plunger.
22 GETTING TO KNOW YOUR VEHICLE

DOORS
Door Locks
The door locks can be locked or unlocked from inside the
vehicle by using the door handle.
•To lock the doors, push down on the door handle.
• To unlock the doors, pull up on the door handle.
Locking The Doors From The Outside
Follow the below methods to lock the vehicle from the
outside
Locking With A Key Fob
Central Lock
Key Fob
1 – Key Blade Release Button
2 – Driver Passenger Unlock Button
3 – Lock Button
4 – Cargo Lock/Unlock Button
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GETTING TO KNOW YOUR VEHICLE 23

Push and release the lock button on the key fob to lock all
doors. The turn signal lights will flash to acknowledge the
signal.
Horn activation settings after an RF lock command can be
adjusted manually. For further information, refer to
“Uconnect Settings” in “Multimedia”.
Locking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the doors exterior lock cylinder
and turn the key clockwise to lock the front door.Unlock The Doors From The Outside
Follow the below methods to unlock the vehicle from the
outside:
Unlocking With A Key Fob For All Passenger Vans and
US Cargo Vans (If Equipped)
To unlock all the doors, push and release the unlock button
on the key fob. The turn signal lights will flash to acknowl-
edge the unlock signal. Push and release the Cargo unlock
button to unlock the rear cargo doors only.
Unlocking With A Key Fob For Canadian Cargo Vans (If
Equipped)
Push and release the unlock button to unlock the front
doors. Push and release the Cargo unlock button to unlock
the side sliding doors and the rear cargo doors.
Unlocking With The Key Blade
Push the Key Blade Release Button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock the
all doors.
Key Blade Released
24 GETTING TO KNOW YOUR VEHICLE

Unlocking The Rear Cargo Area From Inside The
Vehicle
Pull up on the lock/unlock lever located on the drivers
door panel to the 1st detent to unlock all doors from inside
the vehicle.
Auto Unlock Doors
This feature unlocks all front doors when one of the front
door is opened.
NOTE:If the rear or side door is open, only the rear or side
door is unlocked.
Sliding Side Door
On Cargo versions, the sliding side door is fitted with a
spring-loaded latch that stops the door from opening any
further. To lock it, simply push the door as far as it will go;
to unlock it, pull forward firmly.
Opening And Closing From Outside The Vehicle
Opening/Unlocking With A Key Fob In the Passenger
Vehicle and US Cargo Vehicle (If Equipped)
Push and release the unlock button on the key fob to
unlock all doors. Push and release the cargo unlock button
on the key fob to unlock the sliding side doors. To open one of the sliding side doors, pull the handle out from the
bottom, then slide the door towards the rear of the vehicle
until it locks into place and cannot go any further. The turn
signal lights will flash to acknowledge the unlock signal.
Opening/Unlocking With A Key Fob In the Canadian
Cargo Vehicle (If Equipped)
Push and release the unlock button on the key fob to
unlock the front two doors. Push and release the cargo
unlock button on the key fob once to unlock the
passenger/cargo area (side lateral sliding doors and rear
doors). The turn signal lights will flash to acknowledge the
unlock signal.
Unlocking With The Key Blade In Passenger Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock all
doors.
Unlocking With The Key Blade In Cargo Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key counterclockwise to unlock the
front doors. Push the key blade release button to expose the
3
GETTING TO KNOW YOUR VEHICLE 25

key blade, insert the key blade into the rear door exterior
lock cylinder and turn the key counterclockwise to unlock
the rear doors.
Closing/Locking With A Key Fob
Push and release the lock button on the key fob to lock all
doors, including the cargo area (side lateral sliding doors
and rear doors). The turn signal lights will flash to ac-
knowledge the lock signal.
Horn activation settings after an RF lock command can be
adjusted manually. For further information, refer to
“Uconnect Settings” in “Multimedia”.
Locking With The Key Blade In Passenger Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock all doors.
Locking With The Key Blade In Cargo Vehicle
Push the key blade release button to expose the key blade,
insert the key blade into the driver door exterior lock
cylinder and turn the key clockwise to lock the front doors.
Push the key blade release button to expose the key blade,
insert the key blade into the rear door exterior lock cylinder
and turn the key clockwise to lock the rear doors.Closing And Locking From Outside
Grab the side door handle and push towards the front of
the vehicle. Once the side door is secured in the full closed
position, use one of the locking methods above to lock the
sliding side doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle switch to unlock the door,
then pull the handle and slide the door towards the rear of
the vehicle until it can go no further.
Closing:
Pull the interior door handle switch to release the door and
then push it towards the front of the vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a device for
locking all the doors using the lock in case of a power fault.
The device can be engaged with the sliding side doors
open as follows:
1. Key Emergency Lock Device not engaged (doors re-
leased)
26 GETTING TO KNOW YOUR VEHICLE

2. Key Emergency Lock Device engaged (fit the ignitionkey in its seat and rotate clockwise), door locked
The device is released and the doors can be opened as
follows:
If the power is restored:
• By remote control.
• Opening a front door by inserting the key into the key
cylinder.
If the power is not restored:
• Opening the driver side door by key fob and the other
doors (passenger’s side and sliding side door) pulling
the inner handle.
If the child lock was engaged and the previously described
locking procedure was carried out, operating the internal
handle will not open the door but will only realign the door
lock knob. To open the door, the outside handle must be
pulled. The door central locking/unlocking button is not
disabled by the engagement of the emergency lock.Child Lock System
This system prevents the sliding side doors being opened
from the inside.
The child locks can only be engaged/disengaged with the
sliding side door open:
To Engage Or Disengage The Child-Protection Door Lock
System
1. Open the rear door.
2. Insert the tip of the emergency key into the lock and rotate to the lock or unlock position.
Child Lock System
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GETTING TO KNOW YOUR VEHICLE 27

3. Repeat steps 1 and 2 for the opposite rear door.
The device remains engaged even if the doors are unlocked
remotely. This system prevents the sliding side doors to be
opened from the inside.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened from
the outside when the Child-Protection locks are en-
gaged (locked).
NOTE: For emergency exit from the rear seats when the
Child-Protection Door Lock System is engaged, manually
raise the door lock knob to the unlocked position, roll
down the window, and open the door using the outside
door handle.
Double Rear Swing Doors
The rear double swing doors are fitted through a fastening
system which stops them when they reach an opening
angle of approximately 90 degrees.
To open them wider to an angle of 180 degrees, push the
locking device (one on each side) and simultaneously open
the doors. Using the key fob on the door, you can do the following:
•
For Cargo versions with swing door/cargo doors: cen-
trally unlock the load compartment (sliding side doors +
rear swing doors/tailgate), centrally lock all the doors.
• For versions with swing door: local unlocking/locking.
Opening/Closing The First Swing Door From The
Outside
To open the door, turn the key in the lock or push the cargo
unlock button on the key fob and then pull the exterior
handle to the left. To close the door, turn the key in the lock
or push the lock button on the key fob.
Emergency Opening Of The First Swing Door From
The Inside
From inside the vehicle, use the interior door release
mechanism located on the left rear trim panel.
Opening The Second Swing Door
After having opened the first door, pull the handle located
on the door face toward the rear of the vehicle.
28 GETTING TO KNOW YOUR VEHICLE