ESP Ram ProMaster City 2020 User Guide

SAFETY 101
Electronic Roll Mitigation (ERM)
Electronic Roll Mitigation (ERM) anticipates the potential for
wheel lift by monitoring the driver’s steering wheel input
and the speed of the vehicle. When ERM determines that the
rate of change of the steering wheel angle and vehicle’s
speed are sufficient to potentially cause wheel lift, it then
applies the appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will occur.
ERM can only reduce the chance of wheel lift occurring
during severe or evasive driving maneuvers; it cannot
prevent wheel lift due to other factors, such as road
conditions, leaving the roadway, or striking objects or other
vehicles.Hill Start Assist (HSA)
Hill Start Assist (HSA) is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will maintain the
level of brake pressure the driver applied for a short period
of time after the driver takes their foot off of the brake pedal.
If the driver does not apply the throttle during this short
period of time, the system will release brake pressure and the
vehicle will roll down the hill. The system will release brake
pressure in proportion to the amount of throttle applied as
the vehicle starts to move in the intended direction of travel.
HSA Activation Criteria
The following criteria must be met in order for HSA to
activate:
• The vehicle must be stopped.
• The vehicle must be on a 5% (approximate) grade or
greater hill.
• Gear selection matches vehicle uphill direction (i.e., vehicle facing uphill is in forward gear; vehicle backing
uphill is in REVERSE (R) gear).

HSA will work in REVERSE and all forward gears when the
activation criteria have been met. The system will not activate if
the vehicle is placed in NEUTRAL (N) or PARK (P).

WARNING!
Many factors, such as vehicle loading, road conditions
and driving conditions, influence the chance that wheel
lift or rollover may occur. ERM cannot prevent all wheel
lift or roll overs, especially those that involve leaving the
roadway or striking objects or other vehicles. The
capabilities of an ERM-equipped vehicle must never be
exploited in a reckless or dangerous manner which could
jeopardize the user's safety or the safety of others.
4
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 101

102 SAFETY
Traction Control System (TCS)
The Traction Control System (TCS) monitors the amount of
wheel spin of each of the driven wheels. If wheel spin is
detected, brake pressure is applied to the slipping wheel(s)
and engine power is reduced to provide enhanced accelera-
tion and stability. A feature of the TCS system, Brake Limited
Differential (BLD), functions similar to a limited slip differ -
ential and controls the wheel spin across a driven axle. If one
wheel on a driven axle is spinning faster than the other, the
system will apply the brake of the spinning wheel. This will
allow more engine torque to be applied to the wheel that is
not spinning. This feature remains active even if TCS and
ESC are in the Partial Off mode. Refer to “Electronic Stability
Control (ESC)” in this section for further information. Trailer Sway Control (TSC) — If Equipped
Trailer Sway Control (TSC) uses sensors in the vehicle to
recognize an excessively swaying trailer and will take the
appropriate actions to attempt to stop the sway. The system
may reduce engine power and apply the brake of the appro
-
priate wheel(s) to counteract the sway of the trailer. TSC will
become active automatically once an excessively swaying
trailer is recognized.
NOTE:
TSC cannot stop all trailers from swaying. Always use
caution when towing a trailer and follow the trailer tongue
weight recommendations. Refer to “Trailer Towing” in
“Starting And Operating” for further information.
When TSC is functioning, the “ESC Activation/Malfunction
Indicator Light” will flash, the engine power may be reduced
and you may feel the brakes being applied to individual
wheels to attempt to stop the trailer from swaying. TSC is
disabled when the ESC system is in the “Partial Off” mode.
WARNING!
There may be situations on minor hills with a loaded
vehicle, or while pulling a trailer, when the system will
not activate and slight rolling may occur. This could
cause a collision with another vehicle or object. Always
remember the driver is responsible for braking the
vehicle.
WARNING!
If TSC activates while driving, slow the vehicle down,
stop at the nearest safe location, and adjust the trailer
load to eliminate trailer sway.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 102

104 SAFETY
27 psi (186 kPa), but the TPMS Warning Light will still be on.
In this situation, the TPMS Warning Light will turn off only
after the tires are inflated to the vehicle’s recommended cold
placard pressure value.NOTE:
• The TPMS is not intended to replace normal tire care and
maintenance or to provide warning of a tire failure or
condition.
• The TPMS should not be used as a tire pressure gauge while adjusting your tire pressure.
• Driving on a significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-inflation
also reduces fuel efficiency and tire tread life, and may
affect the vehicle’s handling and stopping ability.
• The TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire
pressure using an accurate tire pressure gauge, even if
under-inflation has not reached the level to trigger illumi -
nation of the TPMS Warning Light.
• Seasonal temperature changes will affect tire pressure, and the TPMS will monitor the actual tire pressure in the tire.
CAUTION!
• The TPMS has been optimized for the original equip -
ment tires and wheels. TPMS pressures and warning
have been established for the tire size equipped on
your vehicle. Undesirable system operation or sensor
damage may result when using replacement equipment
that is not of the same size, type, and/or style. After -
market wheels can cause sensor damage.
• Using aftermarket tire sealants may cause the Tire Pres -
sure Monitoring System (TPMS) sensor to become
inoperable. After using an aftermarket tire sealant it is
recommended that you take your vehicle to an autho -
rized dealership to have your sensor function checked.
• After inspecting or adjusting the tire pressure always reinstall the valve stem cap. This will prevent moisture
and dirt from entering the valve stem, which could
damage the TPMS sensor.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 104

SAFETY 107
General Information
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and with
Innovation, Science and Economic Development Canada
license-exempt RSS standard(s). Operation is subject to the
following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received,including interference that may cause undesired opera -
tion.
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux appar -
eils radio exempts de licence. L'exploitation est autorisée aux
deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible
d'en compromettre le fonctionnement. La operación de este equipo está sujeta a las siguientes dos
condiciones:
1. es posible que este equipo o dispositivo no cause interfer
-
encia perjudicial y
2. este equipo o dispositivo debe aceptar cualquier interfer -
encia, incluyendo la que pueda causar su operación no
deseada.
NOTE:
Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.
4
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 107

SAFETY 127
and seated properly, or if items are positioned in the area
where the SABICs inflate. Children are at an even greater
risk of injury from a deploying air bag.
The SABICs may help reduce the risk of partial or complete
ejection of vehicle occupants through side windows in
certain side impact events.Side Impacts
The Side Air Bags are designed to activate in certain side
impacts. The Occupant Restraint Controller (ORC) deter
-
mines whether the deployment of the Side Air Bags in a
particular impact event is appropriate, based on the severity
and type of collision. The side impact sensors aid the ORC in
determining the appropriate response to impact events. The
system is calibrated to deploy the Side Air Bags on the
impact side of the vehicle during impacts that require Side
Air Bag occupant protection. In side impacts, the Side Air
Bags deploy independently; a left side impact deploys the
left Side Air Bags only and a right-side impact deploys the
right Side Air Bags only. Vehicle damage by itself is not a
good indicator of whether or not Side Air Bags should have
deployed.
The Side Air Bags will not deploy in all side collisions,
including some collisions at certain angles, or some side
collisions that do not impact the area of the passenger
compartment. The Side Air Bags may deploy during angled
or offset frontal collisions where the front air bags deploy.
Side Air Bags are a supplement to the seat belt restraint
system. Side Air Bags deploy in less time than it takes to
blink your eyes.
WARNING!
• Do not mount equipment, or stack luggage or other cargo up high enough to block the deployment of the
SABICs. The trim covering above the side windows
where the SABIC and its deployment path are located
should remain free from any obstructions.
• In order for the SABICs to work as intended, do not install any accessory items in your vehicle which could
alter the roof. Do not add an aftermarket sunroof to
your vehicle. Do not add roof racks that require perma -
nent attachments (bolts or screws) for installation on
the vehicle roof. Do not drill into the roof of the vehicle
for any reason.
4
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 127

SAFETY 131
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending on
the nature of the event, the ORC will determine whether to
have the Enhanced Accident Response System perform the
following functions:
• Cut off fuel to the engine (if equipped)
• Cut off battery power to the electric motor (if equipped)
• Flash hazard lights as long as the battery has power
• Turn on the interior lights, which remain on as long as thebattery has power or for 15 minutes from the intervention
of the Enhanced Accident Response System
• Unlock the power door locks
Your vehicle may also be designed to perform any of these
other functions in response to the Enhanced Accident
Response System:
• Turn off the Fuel Filter Heater, Turn off the HVAC Blower Motor, Close the HVAC Circulation Door • Cut off battery power to the:
• Engine
• Electric Motor (if equipped)
• Electric Power Steering
• Brake booster
• Automatic transmission gear selector
• Horn
• Front wiper
NOTE:
After an accident, remember to cycle the ignition to the STOP
(OFF/LOCK) position and remove the key from the ignition
switch to avoid draining the battery. Carefully check the
vehicle for fuel leaks in the engine compartment and on the
ground near the engine compartment and fuel tank before
resetting the system and starting the engine. If there are no
fuel leaks or damage to the vehicle electrical devices (e.g.
headlights) after an accident, reset the system by following
the procedure described below. If you have any doubt,
contact an authorized dealer.
4
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 131

132 SAFETY
(Continued)
Enhanced Accident Response System Reset Procedure
In order to reset the Enhanced Accident Response System
functions after an event, the ignition switch must be changed
from ignition AVV/START or MAR/RUN to ignition
STOP/OFF. Carefully check the vehicle for fuel leaks in the
engine compartment and on the ground near the engine
compartment and fuel tank before resetting the system and
starting the engine.
Maintaining Your Air Bag System
WARNING!
• Modifications to any part of the air bag system could cause it to fail when you need it. You could be injured
if the air bag system is not there to protect you. Do not
modify the components or wiring, including adding
any kind of badges or stickers to the steering wheel hub
trim cover or the upper passenger side of the instru -
ment panel. Do not modify the front bumper, vehicle
body structure, or add aftermarket side steps or
running boards.
• It is dangerous to try to repair any part of the air bag system yourself. Be sure to tell anyone who works on
your vehicle that it has an air bag system.
• Do not attempt to modify any part of your air bag system. The air bag may inflate accidentally or may not
function properly if modifications are made. Take your
vehicle to an authorized dealer for any air bag system
service. If your seat, including your trim cover and
cushion, needs to be serviced in any way (including
removal or loosening/tightening of seat attachment
bolts), take the vehicle to an authorized dealer. Only
manufacturer approved seat accessories may be used. If
it is necessary to modify the air bag system for persons
with disabilities, contact an authorized dealer.
WARNING! (Continued)
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 132

STARTING AND OPERATING 165
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped. Be
sure to keep your foot on the brake pedal when shifting
between these gears.
The transmission gear selector provides PARK, REVERSE,
NEUTRAL, DRIVE, and Electronic Range Select (ERS) shift
positions. Manual downshifts can be made using the ERS
shift control. Moving the gear selector into the ERS (-/+)
position (beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster, and
prevents automatic upshifts beyond this gear. In ERS mode,
toggling the gear selector forward (-) or rearward (+) will
change the highest available gear. Refer to "Electronic Range
Select (ERS) Operation" in this section for further informa-
tion.
NOTE:
If the gear selector cannot be moved to the PARK, REVERSE,
or NEUTRAL position (when pushed forward) it is probably
in the ERS (+/-) position (beside the DRIVE position). In ERS
mode, the transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to the right
(into the DRIVE [D] position) for access to PARK, REVERSE,
and NEUTRAL. Gear Selector
Gear Ranges
Do not depress the accelerator pedal when shifting from
PARK or NEUTRAL into another gear range.
NOTE:
After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is especially
important when the engine is cold.
5
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 165

168 STARTING AND OPERATING
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. Apply the parking brake
and shift the transmission into PARK if you must exit the
vehicle.DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission automatically
upshifts through all forward gears. The DRIVE position
provides optimum driving characteristics under all normal
operating conditions.
When frequent transmission shifting occurs (such as when
operating the vehicle under heavy loading conditions, in
hilly terrain, traveling into strong head winds, or while
towing a heavy trailer), use the Electronic Range Select (ERS)
shift control refer to “Electronic Range Select (ERS) Opera
-
tion” in this section for further information to select a lower
gear range. Under these conditions, using a lower gear range
will improve performance and extend transmission life by
reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the transmis -
sion shift schedule, reduce engine torque, and/or expand the
range of torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe practices
that limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
Refer to “Recreational Towing” in “Starting And
Operating” and “Towing A Disabled Vehicle” in “In
Case Of Emergency” for further information.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 168

170 STARTING AND OPERATING
Torque Converter Clutch
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle. A
clutch within the torque converter engages automatically at
calibrated speeds. This may result in a slightly different
feeling or response during normal operation in the upper
gears. When the vehicle speed drops or during some acceler-
ations, the clutch automatically disengages.
NOTE:
The torque converter clutch will not engage until the trans -
mission fluid is warm [usually after 1 to 3 miles (2 to 5 km)
of driving]. Because the engine speed is higher when the
torque converter clutch is not engaged, it may seem as if the
transmission is not shifting properly when cold. This is
normal. The torque converter clutch will function normally
once the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The Electronic Range Select (ERS) shift control allows the
driver to limit the highest available gear. For example, if you
set the transmission gear limit to 5 (fifth gear), the transmis -
sion will not shift above fifth gear, but will shift through the
lower gears normally. You can switch between DRIVE and ERS mode at any
vehicle speed. When the gear selector is in the DRIVE posi
-
tion, the transmission will operate automatically, shifting
between all available gears.
Moving the gear selector to the ERS position (beside DRIVE)
will activate ERS mode, display the current gear in the
instrument cluster, and set that gear as the top available gear.
Once in ERS mode, moving the gear selector forward (-) or
rearward (+) will change the top available gear, which will
be displayed in the instrument cluster.
To exit ERS mode, simply return the gear selector to the
DRIVE position.
NOTE:
To select the proper gear position for maximum deceleration
(engine braking), move the gear selector into the ERS posi -
tion, then simply press and hold it forward (-). The transmis -
sion will shift to the range from which the vehicle can best be
slowed down.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their grip
and the vehicle could skid, causing a collision or
personal injury.
2020_RAM_PROMASTER_CITY_OM_USA=GUID-7B6A7FCA-79B0-423F-95C5-ED2A949C3D13=1=en=.book Page 170