key RAM PROMASTER CITY 2021 User Guide

GETTING TO KNOW YOUR VEHICLE15
Closing/Locking With A Key Fob
Push and release the lock button on the key fob
to lock all doors, including the cargo area (side
lateral sliding doors and rear doors). The turn
signal lights will flash to acknowledge the lock
signal.
Horn activation settings after a key fob lock
command can be adjusted manually through
the Uconnect system Úpage 87.
Locking With The Mechanical Key In Passenger
Vehicle
Push the mechanical key release button to
expose the mechanical key, insert the key into
the driver door exterior lock cylinder and turn
the key clockwise to lock all doors.
Locking With The Mechanical Key In Cargo
Vehicle
Push the mechanical key release button to
expose the mechanical key, insert the key into
the driver door exterior lock cylinder and turn
the key clockwise to lock the front doors. Insert
the key into the rear door exterior lock cylinder
and turn the key clockwise to lock the rear
doors. Closing And Locking From Outside
Grab the side door handle and push towards
the front of the vehicle. Once the side door is
secured in the full closed position, use one of
the prior locking methods to lock the sliding
side doors.
Opening And Closing From The Inside
Opening:
Pull the interior door handle to unlock the door,
then pull the handle and slide the door towards
the rear of the vehicle until it can go no further.
Closing:
Pull the interior door handle to release the door
and then push it towards the front of the
vehicle.
Key Emergency Lock (KEL) Device
The sliding side doors are provided with a
device for locking all the doors using an
emergency lock in case of a power fault.
The device can be engaged with the sliding side
doors open in one of the following positions:
KEL Device not engaged (doors unlocked)
KEL Device engaged (insert the ignition key
blade into the lock and rotate clockwise),
doors locked

Key Emergency Lock Device

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16GETTING TO KNOW YOUR VEHICLE
The device is released and the doors can be
opened as follows:
If the power is restored:
By remote control.
Opening a front door by inserting the key into
the key cylinder.
If the power is not restored:
Opening the driver side door by mechanical
key and the other doors (passenger's side
and sliding side door) by pulling the inner
handle.
If the child lock was engaged and the previously
described locking procedure was carried out,
operating the internal handle will not open the
door but will only realign the door lock knob. To
open the door, the outside handle must be
pulled. The door lock/unlock button is not
disabled by the engagement of the emergency
lock.
Double Rear Swing Doors
The rear double swing doors are fitted through
a fastening system which stops them when they
reach an opening angle of approximately
90 degrees.
Rear Door Check Strap Location

To open them wider to an angle of 180 degrees,
push the locking device (one on each side) and
simultaneously open the doors.
Using the key fob, you can do the following:
For cargo versions with swing door/cargo
doors: centrally unlock the load compart -
ment (sliding side doors + rear swing doors),
centrally lock all the doors.
For versions with swing door: local unlocking/
locking.
Opening/Closing The First Swing Door From
The Outside
To open the door, turn the key in the lock or
push the cargo unlock button on the key fob and
then pull the exterior handle to the left. To close
the door, turn the key in the lock or push the
lock button on the key fob.
Emergency Opening Of The First Swing Door
From The Inside
From inside the vehicle, use the interior door
release mechanism located on the left rear trim
panel.
Opening The Second Swing Door
After having opened the first door, pull the
handle located on the door face toward the rear
of the vehicle.

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GETTING TO KNOW YOUR VEHICLE17
Child-Protection Door Lock System
This system prevents the sliding side doors from
being opened from the inside.
The child locks can only be engaged/
disengaged with the sliding side door open:

Child Lock System

To Engage Or Disengage The Child-Protection
Door Lock System

1. Open the rear door.

2. Insert the tip of the mechanical key into the lock and rotate to the lock or unlock
position. 3. Repeat steps 1 and 2 for the opposite rear
door.
The device remains engaged even if the doors
are unlocked remotely. This system prevents
the sliding side doors from being opened from
the inside.
NOTE:
For emergency exit from the rear seats when
the Child-Protection Door Lock System is
engaged, manually raise the door lock knob to
the unlocked position, roll down the window,
and open the door using the outside door
handle.
SEATS
Seats are a part of the Occupant Restraint
System of the vehicle.
WARNING!
Avoid trapping anyone in a vehicle in a
collision. Remember that the rear doors can
only be opened from the outside when the
Child-Protection locks are engaged (locked).
WARNING!
It is dangerous to ride in a cargo area,
inside or outside of a vehicle. In a collision,
people riding in these areas are more likely
to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts. In a collision, people riding
in these areas are more likely to be seri -
ously injured or killed.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
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20GETTING TO KNOW YOUR VEHICLE
Folding Rear Seat — If Equipped
To provide additional storage area, each rear
seat can be folded flat to allow for extended
cargo space.

1. Locate the release lever (upper outboard
side of seat), and lift it upward until the
seatback releases.

Seatback Release Lever

2. Slowly fold down the seatback.
3. Pull forward on the lower release lever located on the lower outboard side of seat
and lift the seat for extended cargo space.
Seat Release Lever
Extended Cargo Space

4. Reverse order for original setting.
Heated Seats — If Equipped
The controls for the front heated seats are
located on the lower outboard side of the seat.

Heated Seat Control Button

Push the switch once to turn on the heated
seats. The LED on the switch illuminates when
the heated seat is on. Push the switch a second
time to shut the heating elements off.
NOTE:
This feature is only available with the ignition
key in MAR (ACC/ON/RUN) position.
Once a heat setting is selected, heat will be
felt within two to five minutes.

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24GETTING TO KNOW YOUR VEHICLE
To unlock the steering column, push the
steering column control downward. To tilt the
steering column, move the steering wheel
upward or downward as desired. To lengthen or
shorten the steering column, pull the steering
wheel outward or push it inward as desired. To
lock the steering column in position, pull the
steering column control up until fully engaged.
UCONNECT VOICE RECOGNITION QUICK TIPS
Introducing Voice Recognition
Start using Uconnect Voice Recognition with
these helpful quick tips. It provides the key Voice
Commands and tips you need to know to control
your vehicle’s Voice Recognition (VR) system.
Uconnect 3

Get Started
The VR button is used to activate /deactivate
your Voice Recognition system.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of
noise that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.
Each time you give a Voice Command, first
push the VR button, wait until after the beep,
then say your Voice Command.
You can interrupt the help message or
system prompts by pushing the VR button
and saying a Voice Command from the
current category.
Basic Voice Commands
The basic Voice Commands below can be given
at any point while using your Uconnect system.
Push the VR button . After the beep, say:
“
Cancel ” to stop a current voice session.
“Help ” to hear a list of suggested Voice
Commands.
“ Repeat ” to listen to the system prompts
again.
Notice the visual cues that inform you of your
Voice Recognition system’s status.
Additional Information
© 2020 FCA US LLC. All rights reserved. Mopar
and Uconnect are registered trademarks and
Mopar Owner Connect is a trademark of FCA US
LLC. Android™ is a trademark of Google Inc.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc.
For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a
week) or visit DriveUconnect.com (US) or DriveUconnect.ca (Canada) Ú page 265.
WARNING!
Do not adjust the steering column while
driving. Adjusting the steering column while
driving or driving with the steering column
unlocked, could cause the driver to lose
control of the vehicle. Failure to follow this
warning may result in serious injury or death.

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28GETTING TO KNOW YOUR VEHICLE
High/Low Beam Switch
Pull the multifunction lever toward the steering
wheel to switch the headlights to high beams.
Pull the multifunction lever again to turn the low
beams back on.
Flash-To-Pass
You can signal another vehicle with your
headlights by lightly pulling the multifunction
lever toward you. This will cause the high beam
headlights to turn on, and remain on, until the
lever is released.
Parking Lights
These lights can only be turned on with the
ignition in the STOP (OFF/LOCK) position or
removed. Move the end of the multifunction
lever to O (Off) position, and then to the
headlight position.
The indicator light telltale in the instrument
panel comes on. The lights stay on until the next
ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can
choose to have the headlights remain on for a
preset period of time after the engine is turned
off.
Activation
Remove the key or turn the ignition to the STOP
(OFF/LOCK) position, and pull the multifunction
lever toward the steering wheel within two
minutes. Each time the lever is pulled, the
activation of the lights will be extended by
30 seconds. The activation of the lights can be
extended to a maximum of 210 seconds.
Deactivation
Pull the multifunction lever toward the steering
wheel and hold it for more than two seconds.
Fog Lights — If Equipped
The fog light switch is located on the center
stack of the instrument panel, just above the
climate controls. Push the switch once to turn the fog
lights on. Push the switch a second
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog
lights will also turn off.
Turn Signals
Move the multifunction lever up or down to
activate the turn signals. The arrows on each
side of the instrument cluster flash to show
proper operation.
NOTE:
If either light remains on and does not flash, or
there is a very fast flash rate, check for a defec -
tive outside light bulb.
Lane Change Assist
Lightly push the multifunction lever up or down,
without moving beyond the detent, and the turn
signal will flash five times then automatically
turn off.

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GETTING TO KNOW YOUR VEHICLE35
WINDOWS
Power Window Controls — If Equipped
The window switches on the driver’s door
control all door windows.

Power Window Switch Panel

The passenger door windows can also be
operated by using the single window switch on
the passenger door trim panel. If the vehicle is
equipped with rear power windows, a single
opening and closing switch on the rear
passenger doors for passenger window control
is provided. NOTE:
The key off power delay feature will allow the
power windows to operate for up to three
minutes after the ignition is turned off. This
feature is canceled when either front door is
opened.
The power window switches remain active for
up to three minutes after the ignition switch
has been turned off. Opening either of the
vehicle’s front doors will cancel this feature.
Automatic Window Features
Auto-Down Feature
The driver and passenger door power window
switches have an Auto-Down feature. Push the
window switch down for a short period of time,
then release, and the window will go down
automatically.
To stop the window from going all the way down
during the Auto-Down operation, pull up or push
down on the switch briefly.
Auto-Up Feature With Anti-Pinch Protection
Lift the window switch up for a short period of
time and release; the window will go up
automatically.
To stop the window from going all the way up
during the Auto-Up operation, push down on the
switch briefly.
To close the window part way, lift the window
switch briefly and release it when you want the
window to stop.
1 — Rear Window Control Buttons (If Equipped)
2 — Rear Window Lock Button
3 — Driver Passenger Window Control Buttons
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat
-
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren. A child could operate power windows,
other controls, or move the vehicle.
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GETTING TO KNOW YOUR VEHICLE39
NOTE:
The glove compartment handle is equipped with
a lock. To lock the glove compartment, insert
the mechanical key into the glove compartment
handle lock cylinder and turn the key to the lock
position and remove the key. Use the reverse
sequence to unlock the glove compartment.

Glove Compartment Release Handle
Dash Storage
The dash storage is located on the right side of
the instrument panel above the glove
compartment.
Dash Storage

Overhead Console Storage
There is additional shelf storage above the front
sun visors.
Overhead Console Storage Location

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40GETTING TO KNOW YOUR VEHICLE
USB Control — If Equipped
The USB Input is located on the instrument
panel below the Climate Controls. This feature
allows an external USB device to be plugged
into the USB port.

USB Port

Power Outlets
Your vehicle is equipped with 12 Volt (15 Amp)
power outlets that can be used to power cellular
phones, small electronics and other low
powered electrical accessories. The power
outlets are labeled with either a “key” or a
“battery” symbol to indicate how the outlet is powered. Power outlets labeled with a “key” are
powered when the ignition is in the MAR (ACC/
ON/RUN) position, while the outlets labeled
with a “battery” are connected directly to the
battery and powered at all times.
Driver And Front Passenger Power Outlets
The power outlets are located in between the
driver and front passenger seats.

Driver And Front Passenger Power Outlets
Load Compartment Power Outlet
The Load Compartment Power Outlet is located
on the left side of the rear cargo compartment.
Depending on trim levels, the power outlet
location may vary.

Load Compartment Power Outlet

1 — AUX Port
2 — USB Port CAUTION!
Do not connect devices with power higher
than 180 Watts to the outlet. Using
unsuitable adapters may damage the outlet.

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GETTING TO KNOW YOUR VEHICLE41
(Continued)
(Continued)

Underhood Power Outlet Fuse Locations
ROOF RACK — IF EQUIPPED
The crossbars and siderails are designed to
carry weight on vehicles equipped with a
luggage rack. The load must not exceed 150 lbs
(68 kg), and should be uniformly distributed
over the luggage rack crossbars.
NOTE:
If not equipped with crossbars, an authorized
dealer can order and install Mopar crossbars
built specifically for this roof rack system.
Distribute cargo weight evenly on the roof rack
crossbars. The roof rack does not increase the
total load carrying capacity of the vehicle. Be
sure the total load of cargo inside the vehicle
plus that on the external rack does not exceed
the maximum vehicle load capacity.1 — #86 Fuse 15A Blue IP Power Outlet 12V (Key)
2 — #30 Fuse 15A Blue 2nd IP Power Outlet 12V
(Battery)
3 — #85 Fuse 15A Blue Rear Power Outlet 12V
(Key)
WARNING!
To avoid serious injury or death:
Only devices designed for use in this type of
outlet should be inserted into any 12 Volt
outlet.
Do not touch with wet hands.
Close the lid when not in use and while
driving the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!
Many accessories that can be plugged in
draw power from the vehicle's battery, even
when not in use (i.e., cellular phones, etc.).
Eventually, if plugged in long enough, the
vehicle's battery will discharge sufficiently
to degrade battery life and/or prevent the
engine from starting.
All accessories connected to the “battery”
powered outlets should be removed or
turned off when the vehicle is not in use.
Leaving devices connected overnight will
drain the vehicle’s battery.
Accessories that draw higher power (i.e.,
coolers, vacuum cleaners, lights, etc.) will
degrade the battery even more quickly.
Only use these intermittently and with
greater caution.
WARNING! (Continued)
After the use of high power draw accesso -
ries, or long periods of the vehicle not being
started (with accessories still plugged in),
the vehicle must be driven a sufficient
length of time to allow the generator to
recharge the vehicle's battery.
CAUTION! (Continued)
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