stop start RAM PROMASTER CITY 2021 User Guide

66STARTING AND OPERATING
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest
upshifts and downshifts, and the best fuel
economy. The transmission automatically
upshifts through all forward gears.
When frequent transmission shifting occurs
(such as when operating the vehicle under
heavy loading conditions, in hilly terrain,
traveling into strong head winds, or while towing
a heavy trailer), use the Electronic Range Select
(ERS) shift control to select a lower gear range
Úpage 67. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
If the transmission temperature exceeds
normal operating limits, the transmission
controller may modify the transmission shift
schedule, reduce engine torque, and/or expand
the range of torque converter clutch
engagement. This is done to prevent
transmission damage due to overheating.
If the transmission becomes extremely hot, the
“Transmission Temperature Warning Light” may
illuminate and the transmission may operate
differently until the transmission cools down. During cold temperatures, transmission
operation may be modified depending on
engine and transmission temperature as well
as vehicle speed. This feature improves warm
up time of the engine and transmission to
achieve maximum efficiency. Engagement of
the torque converter clutch, and shifts into
8th or 9th gear, are inhibited until the
transmission fluid is warm Ú
page 67. Normal
operation will resume once the transmission
temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored
electronically for abnormal conditions. If a
condition is detected that could result in
transmission damage, Transmission Limp
Home Mode is activated. In this mode, the
transmission may operate only in a fixed gear,
or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven
to an authorized dealer for service without
damaging the transmission. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal
operation.
NOTE:
Even if the transmission can be reset, we
recommend that you visit an authorized dealer
at your earliest possible convenience. An autho -
rized dealer has diagnostic equipment to
assess the condition of your transmission. If the
transmission cannot be reset, authorized dealer
service is required.

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STARTING AND OPERATING71
ParkSense Rear Park Assist Alerts
If an obstacle is behind the vehicle when REVERSE gear is engaged, an audible alert is activated.
The tones emitted by the loudspeaker inform the driver that the vehicle is approaching an obstacle. The pauses between the tones are directly
proportional to the distance from the obstacle. Pulses emitted in quick succession indicate the presence of a very close obstacle. A continuous tone
indicates that the obstacle is less than 12 inches (30 cm) away.
While audible signals are emitted, the audio system is muted.
The audible signal is turned off immediately if the distance increases. The tone cycle remains constant if the distance measured by the inner sensors
is constant. If this condition occurs for the external sensors, the signal is turned off after three seconds (stopping warnings during maneuvers parallel
to walls).
Audible And Visual Signals Supplied By The Park Assist System
SIGNAL MEANING INDICATION
Obstacle Distance An obstacle is present within the
sensors' field of viewAudible signal
(dashboard loudspeaker)
Sound pulses emitted at a rate that increases as the distance decreases
Emits continuous tone at 12 inches (30 cm)
Adjustable volume level programmable through personal settings in the
instrument cluster display Ú page 44.
Failure Sensor or system failuresVisual Signal
(instrument panel)
Icon appears on display
Message is displayed on instrument cluster display (if equipped)
4

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STARTING AND OPERATING73
(Continued)
If it’s necessary to keep the ball mount and
hitch ball assembly mounted for a long period,
it is possible to filter out the ball mount and
hitch ball assembly presence in the sensor field
of view. The filtering operation must be
performed only by an authorized dealer.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of
your vehicle whenever the gear selector is put
into REVERSE. The image will be displayed on
the touchscreen display along with a caution
note to “check entire surroundings” across the
top of the screen. After five seconds this note
will disappear. The ParkView camera is located
on the rear of the vehicle above the rear license
plate. The Rear Back Up Camera can also be activated
when the vehicle is not in REVERSE through the
Uconnect system Ú
page 87.
NOTE:
If one of the rear cargo doors is not completely
closed, the Back Up Camera cannot provide an
accurate image of the area behind the vehicle.
A dedicated message will appear on the
Uconnect display indicating the camera is not in
the correct position.
The Camera Delay setting can be set to on/off
in the rear camera settings menu. When the
vehicle is shifted out of REVERSE and the
Camera Delay is turned off, the rear camera
mode is exited and the navigation or audio
screen appears on display again.
When the transmission is shifted out of
REVERSE, and Camera Delay is activated in the
menu screen, the camera image will continue to
be displayed for up to 10 seconds, unless the
speed of the vehicle is greater than 8 mph
(13 km/h), the transmission is in PARK, or the
ignition is placed in the OFF position.
Before using ParkSense, it is strongly
recommended that the ball mount and
hitch ball assembly is disconnected from
the vehicle when the vehicle is not used for
towing. Failure to do so can result in injury
or damage to vehicles or obstacles
because the hitch ball will be much closer
to the obstacle than the rear fascia when
the loudspeaker sounds the continuous
tone. Also, the sensors could detect the ball
mount and hitch ball assembly, depending
on its size and shape, giving a false indica -
tion that an obstacle is behind the vehicle.
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle,
including small obstacles. Parking curbs
might be temporarily detected or not
detected at all. Obstacles located above or
below the sensors will not be detected
when they are in close proximity.
WARNING! (Continued)
The vehicle must be driven slowly when
using ParkSense in order to be able to stop
in time when an obstacle is detected. It is
recommended that the driver looks over
his/her shoulder when using ParkSense.
CAUTION! (Continued)
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74STARTING AND OPERATING
When displayed, static grid lines will illustrate
the width of the vehicle and will show separate
zones that will help indicate the distance to the
rear of the vehicle. The following table shows
the approximate distances for each zone:
NOTE:
If snow, ice, mud, or any foreign substance
builds up on the camera lens, clean the lens,
rinse with water, and dry with a soft cloth. Do
not cover the lens.
REFUELING THE VEHICLE
The gas cap is located on the left side of the
vehicle. If the gas cap is lost or damaged, be
sure the replacement cap is for use with this
vehicle.
1. Open the fuel filler door.

2. Remove the fuel cap by rotating it counter
-
clockwise.

Fuel Filler Cap

NOTE:
The driver's side sliding door cannot be opened
while the fuel door is open. This feature oper -
ates only when the sliding door is in a closed
position prior to opening the fuel door.
3. Fully insert the gasoline nozzle into the filler pipe.
Zone
Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater
(1 m or greater)
WARNING!
Drivers must be careful when backing up
even when using the ParkView Rear Back Up
Camera. Always check carefully behind your
vehicle, and be sure to check for pedestrians,
animals, other vehicles, obstructions, or blind
spots before backing up. You are responsible
for the safety of your surroundings and must
continue to pay attention while backing up.
Failure to do so can result in serious injury or
death.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must
be driven slowly when using ParkView to be
able to stop in time when an obstacle is
seen. It is recommended that the driver
look frequently over his/her shoulder when
using ParkView.

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STARTING AND OPERATING81
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake
system or vacuum system of your vehicle
with that of the trailer. This could cause inad -
equate braking and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer
with electronically actuated brakes. When
towing a trailer equipped with a hydraulic
surge actuated brake system, an electronic
brake controller is not required.
Trailer brakes are recommended for trailers
over 1,000 lbs (453 kg) and required for
trailers in excess of 2,000 lbs (907 kg).
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the
trailer size, stoplights and turn signals on the
trailer are required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory
approved trailer harness and connector.
NOTE:
Do not cut or splice wiring into the vehicle’s
wiring harness.
The electrical connections are all complete to
the vehicle but you must mate the harness to a
trailer connector. Refer to the following
illustrations. NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical
connect) into water.
Be sure to reconnect once clear from water
area.

Four-Pin Connector

WARNING!
Do not connect trailer brakes to your
vehicle's hydraulic brake lines. It can over -
load your brake system and cause it to fail.
You might not have brakes when you need
them and could have an accident.
Towing any trailer will increase your stop -
ping distance. When towing, you should
allow for additional space between your
vehicle and the vehicle in front of you.
Failure to do so could result in an accident.
CAUTION!

If the trailer weighs more than 1,000 lbs
(453 kg) loaded, it should have its own
brakes and they should be of adequate
capacity. Failure to do this could lead to
accelerated brake lining wear, higher brake
pedal effort, and longer stopping distances.

1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
4

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82STARTING AND OPERATING

Seven-Pin Connector

Towing Tips
Before towing, practice turning, stopping, and
backing up the trailer in an area located away
from heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing.
The transmission controls include a drive
strategy to avoid frequent shifting when towing.
However, if frequent shifting does occur while in
DRIVE, use the Electronic Range Select (ERS)
shift control to select a lower gear range.
NOTE:
Using a lower gear range while operating the
vehicle under heavy loading conditions will
improve performance and extend transmission
life by reducing excessive shifting and heat
build up. This action will also provide better
engine braking.
Electronic Range Select (ERS)
When using the ERS shift control, select the
highest gear that allows for adequate perfor -
mance and avoids frequent downshifts. For
example, choose “5” if the desired speed can
be maintained. Choose “4” or “3” if needed
to maintain the desired speed.
To prevent excess heat generation, avoid
continuous driving at high RPM. Reduce
vehicle speed as necessary to avoid
extended driving at high RPM. Return to a
higher gear range or vehicle speed when
grade and road conditions allow.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy
loads.
When using the Cruise Control, if you experi -
ence speed drops greater than 10 mph
(16 km/h), disengage until you can get back
to cruising speed.
Use Cruise Control in flat terrain and with
light loads to maximize fuel efficiency.
1 — Battery
2 — Backup Lamps
3 — Right Stop/Turn
4 — Electric Brakes
5 — Ground
6 — Left Stop/Turn
7 — Running Lamps

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84STARTING AND OPERATING
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or
other slippery surfaces may cause the driving
wheels to pull erratically to the right or left. This
phenomenon occurs when there is a difference
in the surface traction under the front (driving)
wheels.
Traction
When driving on wet or slushy roads, it is
possible for a wedge of water to build up
between the tire and road surface. This is
hydroplaning and may cause partial or
complete loss of vehicle control and stopping
ability. To reduce this possibility, the following
precautions should be observed:
Slow down during rainstorms or when the
roads are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid
a collision in a sudden stop.
Driving Through Water
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle.
Flowing/Rising Water
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause
sudden pulling of the front wheels. You could
lose control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
WARNING!
Do not drive on or across a road or path
where water is flowing and/or rising (as in
storm run-off). Flowing water can wear away
the road or path's surface and cause your
vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can
carry your vehicle away swiftly. Failure to
follow this warning may result in injuries that
are serious or fatal to you, your passengers,
and others around you.

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STARTING AND OPERATING85
(Continued)
Shallow Standing Water
Although your vehicle is capable of driving
through shallow standing water, consider the
following Cautions and Warnings before doing
so.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not
exceed 5 mph (8 km/h) when driving
through standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which
increases stopping distances. Therefore,
after driving through standing water, drive
slowly and lightly press on the brake pedal
several times to dry the brakes.
Failure to follow these warnings may result
in injuries that are serious or fatal to you,
your passengers, and others around you.
CAUTION!
Always check the depth of the standing
water before driving through it. Never drive
through standing water that is deeper than
the bottom of the tire rims mounted on the
vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
Do not exceed 5 mph (8 km/h) when
driving through standing water. This will
minimize wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is
milky or foamy in appearance) after driving
through standing water. Do not continue to
operate the vehicle if any fluid appears
contaminated, as this may result in further
damage. Such damage is not covered by
the New Vehicle Limited Warranty.
Getting water inside your vehicle’s engine
can cause it to lock up and stall out, and
cause serious internal damage to the
engine. Such damage is not covered by the
New Vehicle Limited Warranty.
CAUTION! (Continued)
4

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100MULTIMEDIA
UCONNECT MODES
Radio Mode
Operating Radio Mode

Uconnect 3/3 NAV With 5-inch Display Radio Mode
The radio is equipped with the following modes:
FM
AM
SiriusXM® Radio
Push the Radio button on the faceplate to enter
the Radio Mode. The different tuner modes,
FM/AM/SXM, can then be selected by pressing
the corresponding buttons on the touchscreen
in the Radio mode.
Switching The System ON/OFF
The screen will switch on/off when the Volume
& On/Off button is pushed.
Volume/Power
Rotate the Volume knob to adjust the volume.
When the audio system is turned on, the sound
will be set at the same volume level as last
played.
Push the On/Off button to turn the system on or
off.
Enter/Browse And Tune/Scroll Control
Turn the rotary Tune/Scroll knob clockwise to
increase or counterclockwise to decrease the
radio station frequency. Seek Functions
Seek Up
And Seek Down

Press and release the Seek Up or Seek
Down button on the touchscreen to tune
the radio to the next available station or
channel. If the radio reaches the starting
station after passing through the entire band
two times, the radio will stop at the station
where it began.

Fast Seek Up And Fast Seek Down
Press, hold, and then release the Seek Up or
Seek Down button on the touchscreen to
advance the radio through the available
stations or channels at a faster rate. The radio
stops at the next available station or channel
when the button on the touchscreen is
released.
NOTE:
Pressing and holding either the Seek Up or
Seek Down button will scan the different
frequency bands at a slower rate.
1 — Preset Buttons
2 — All Presets Button
3 — Seek Up Button
4 — Audio Settings Button
5 — Info Button
6 — Direct Tune Button
7 — Radio Band Button (FM/AM/SXM)
8 — Seek Down Button

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MULTIMEDIA125
Planning A Route Using My Places

1. Select the Main Menu button.

2. Select “My Places”.
3. Select the Place you want to navigate to. For
example: Home.

My Places

4. To plan a route to this Place, select the Drive button.
Finding A Parking Lot

1. Press the Parking button from the Main Menu.

NOTE:
If a route is planned, the map shows parking
lots near your destination. If a route isn’t planned, the map shows parking lots near your
current location. You also have an option to
view the parking lots in a list by pressing the
Menu button.
2. Select a parking lot from the map or the list.

Find A Parking Lot

3. To plan a route to your chosen parking lot, select the drive button.
Finding A Gas Station

1. Press the Main Menu button.

2. Select “Gas Station”. NOTE:
You also have an option to view the gas stations
in a list by pressing the Menu button.

Find A Gas Station

3. Select a gas station from the map or the list. By opening the pop-up menu, you can add
the gas station as a stop on your route. You
can also plan a route to your chosen gas
station by pressing the Drive button. Your
system will plan a route, and guidance to
your destination will begin. The guidance
view will be shown automatically once you
start driving.
5

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