RAM PROMASTER CITY 2021 Owners Manual

SERVICING AND MAINTENANCE249
Your wheels are susceptible to deterioration
caused by salt, sodium chloride, magnesium
chloride, calcium chloride, etc., and other road
chemicals used to melt ice or control dust on
dirt roads. Use a soft cloth or sponge and mild
soap to wipe away promptly. Do not use harsh
chemicals or a stiff brush. They can damage the
wheel’s protective coating that helps keep them
from corroding and tarnishing.
When cleaning extremely dirty wheels including
excessive brake dust, care must be taken in the
selection of tire and wheel cleaning chemicals
and equipment to prevent damage to the
wheels. Mopar Wheel Treatment or Mopar Chrome Cleaner or their equivalent is
recommended or select a non-abrasive,
non-acidic cleaner for aluminum or chrome
wheels.
NOTE:
If you intend parking or storing your vehicle for
an extended period after cleaning the wheels
with wheel cleaner, drive your vehicle and apply
the brakes to remove the water droplets from
the brake components. This activity will remove
the red rust on the brake rotors and prevent
vehicle vibration when braking.
Dark Vapor Chrome, Black Satin Chrome, or
Low Gloss Clear Coat Wheels
Tire Chains and Traction Devices
Due to limited clearance, tire chains or traction
devices are not recommended.
CAUTION!
Avoid products or automatic car washes that
use acidic solutions or strong alkaline
additives or harsh brushes. Many aftermarket
wheel cleaners and automatic car washes
may damage the wheel's protective finish.
Such damage is not covered by the New
Vehicle Limited Warranty. Only car wash soap,
Mopar Wheel Cleaner or equivalent is
recommended.
CAUTION!
Do not use scouring pads, steel wool, a bristle
brush, metal polishes or oven cleaner. These
products may damage the wheel's protective
finish. Such damage is not covered by the
New Vehicle Limited Warranty. Only car wash
soap, Mopar Wheel Cleaner or equivalent is
recommended.
CAUTION!
If your vehicle is equipped with these
specialty wheels, DO NOT USE wheel
cleaners, abrasives, or polishing compounds.
They will permanently damage this finish and
such damage is not covered by the New
Vehicle Limited Warranty. HAND WASH ONLY
USING MILD SOAP AND WATER WITH A SOFT
CLOTH. Used on a regular basis; this is all that
is required to maintain this finish.
CAUTION!
Damage to the vehicle may result if tire
chains are used.
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250SERVICING AND MAINTENANCE
Tire Rotation Recommendations
The tires on the front and rear of your vehicle
operate at different loads and perform different
steering, driving, and braking functions. For
these reasons, they wear at unequal rates.
These effects can be reduced by timely rotation
of tires. The benefits of rotation are especially
worthwhile with aggressive tread designs such
as those on all season type tires. Rotation will
increase tread life, help to maintain mud, snow
and wet traction levels, and contribute to a
smooth, quiet ride.
For the proper maintenance intervals
Úpage 217. The reasons for any rapid or
unusual wear should be corrected prior to
rotation being performed.
The suggested rotation method is the “forward
cross” shown in the following diagram. This
rotation pattern does not apply to some
directional tires that must not be reversed.
Tire Rotation (Forward Cross)

DEPARTMENT OF TRANSPORTATION
UNIFORM TIRE QUALITY GRADES
The following tire grading categories
were established by the National
Highway Traffic Safety Administration.
The specific grade rating assigned by the
tire's manufacturer in each category is
shown on the sidewall of the tires on
your vehicle.All passenger vehicle tires must conform
to Federal safety requirements in
addition to these grades.
Treadwear
The Treadwear grade is a comparative
rating, based on the wear rate of the tire
when tested under controlled conditions
on a specified government test course.
For example, a tire graded 150 would
wear one and one-half times as well on
the government course as a tire graded
100. The relative performance of tires
depends upon the actual conditions of
their use, however, and may depart
significantly from the norm due to
variations in driving habits, service
practices, and differences in road
characteristics and climate.

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SERVICING AND MAINTENANCE251
Traction Grades
The Traction grades, from highest to
lowest, are AA, A, B, and C. These grades
represent the tire's ability to stop on wet
pavement, as measured under
controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have poor
traction performance.
Temperature Grades
The Temperature grades are A (the
highest), B, and C, representing the tire's
resistance to the generation of heat and
its ability to dissipate heat, when tested
under controlled conditions on a
specified indoor laboratory test wheel. Sustained high temperature can cause
the material of the tire to degenerate
and reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade C corresponds to a
level of performance, which all
passenger vehicle tires must meet
under the Federal Motor Vehicle Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel, than the
minimum required by law.
STORING THE VEHICLE
If you are storing your vehicle for more than 3
weeks, we recommend that you take the
following steps to minimize the drain on your
vehicle's battery:
Disconnect the negative cable from battery.
Any time you store your vehicle or keep it out
of service (i.e., vacation) for two weeks or
more, run the air conditioning system at idle
for about five minutes in the fresh air and
high blower setting. This will ensure
adequate system lubrication to minimize the
possibility of compressor damage when the
system is started again.
WARNING!
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not include acceleration,
cornering, hydroplaning, or peak traction
characteristics.
WARNING!
The temperature grade for this tire is
established for a tire that is properly inflated
and not overloaded. Excessive speed,
underinflation, or excessive loading, either
separately or in combination, can cause heat
buildup and possible tire failure.
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252SERVICING AND MAINTENANCE
BODYWORK
Protection From Atmospheric Agents
Vehicle body care requirements vary according
to geographic locations and usage. Chemicals
that make roads passable in snow and ice and
those that are sprayed on trees and road
surfaces during other seasons are highly
corrosive to the metal in your vehicle. Outside
parking, which exposes your vehicle to airborne
contaminants, road surfaces on which the
vehicle is operated, extreme hot or cold weather
and other extreme conditions will have an
adverse effect on paint, metal trim, and
underbody protection.
The following maintenance recommendations
will enable you to obtain maximum benefit from
the corrosion resistance built into your vehicle.
What Causes Corrosion?
Corrosion is the result of deterioration or
removal of paint and protective coatings from
your vehicle.
The most common causes are:
Road salt, dirt and moisture accumulation
Stone and gravel impact
Insects, tree sap and tar
Salt in the air near seacoast localities
Atmospheric fallout/industrial pollutants
Body And Underbody Maintenance
Cleaning Headlights
Your vehicle is equipped with plastic headlights
and fog lights that are lighter and less
susceptible to stone breakage than glass
headlights.
Plastic is not as scratch resistant as glass and
therefore different lens cleaning procedures
must be followed.
To minimize the possibility of scratching the
lenses and reducing light output, avoid wiping
with a dry cloth. To remove road dirt, wash with
a mild soap solution followed by rinsing.
Do not use abrasive cleaning components,
solvents, steel wool or other aggressive
material to clean the lenses.
Preserving The Bodywork
Washing
Wash your vehicle regularly. Always wash
your vehicle in the shade using Mopar Car
Wash, or a mild car wash soap, and rinse the
panels completely with water.
If insects, tar, or other similar deposits have
accumulated on your vehicle, use Mopar
Super Kleen Bug and Tar Remover to
remove.
Use a high quality cleaner wax, such as
Mopar Cleaner Wax to remove road film,
stains and to protect your paint finish. Use
precautions to not scratch the paint.
Avoid using abrasive compounds and power
buffing that may diminish the gloss or thin
out the paint finish.

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SERVICING AND MAINTENANCE253
Special Care
If you drive on salted or dusty roads or if you
drive near the ocean, hose off the undercar -
riage at least once a month.
It is important that the drain holes in the
lower edges of the doors, rocker panels, and
trunk be kept clear and open.
If you detect any stone chips or scratches in
the paint, touch them up immediately.
If your vehicle is damaged due to a collision
or similar cause that destroys the paint and
protective coating, have your vehicle repaired
as soon as possible.
If you carry special cargo such as chemicals,
fertilizers, de-icer salt, etc., be sure that such
materials are well packaged and sealed.
If a lot of driving is done on gravel roads,
consider mud or stone shields behind each
wheel.
Use Mopar Touch Up Paint on scratches as
soon as possible. An authorized dealer has
touch up paint to match the color of your
vehicle.
INTERIORS
Seats And Fabric Parts
Use Mopar Total Clean to clean fabric
upholstery and carpeting.
NOTE:
Power washing is not allowed inside the vehicle
(both passenger and cargo area).
Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When
cleaning the lenses, care must be taken to
avoid scratching the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol
content or abrasive cleaners. If soap is used,
wipe clean with a clean damp cloth. Dry with a
soft cloth.
CAUTION!
Do not use abrasive or strong cleaning
materials such as steel wool or scouring
powder that will scratch metal and painted
surfaces.
Use of power washers exceeding 1,200 psi
(8,274 kPa) can result in damage or
removal of paint and decals.
WARNING!
Do not use volatile solvents for cleaning
purposes. Many are potentially flammable,
and if used in closed areas they may cause
respiratory harm.
CAUTION!
Direct contact of air fresheners, insect
repellents, suntan lotions, or hand sani -
tizers to the plastic, painted, or decorated
surfaces of the interior may cause perma -
nent damage. Wipe away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
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254SERVICING AND MAINTENANCE
Leather Surfaces
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom
-
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.

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255
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER
The Vehicle Identification Number (VIN) is found
on the left front corner of the instrument panel,
visible through the windshield.
Vehicle Identification Number

NOTE:
It is illegal to remove or alter the VIN.
BRAKE SYSTEM
Your vehicle is equipped with dual hydraulic
brake systems. If either of the two hydraulic
systems loses normal capability, the remaining
system will still function. However, there will be
some loss of overall braking effectiveness. You
may notice increased pedal travel during
application, greater pedal force required to slow
or stop, and potential activation of the “Brake
System Warning Light”.
In the event power assist is lost for any reason
(i.e., repeated brake applications with the
engine off), the brakes will still function.
However, the effort required to brake the
vehicle will be much greater than that required
with the power system operating.
WHEEL AND TIRE TORQUE SPECIFICATIONS
Proper lug nut/bolt torque is very important to
ensure that the wheel is properly mounted to
the vehicle. Any time a wheel has been removed
and reinstalled on the vehicle, the lug nuts/
bolts should be torqued using a properly
calibrated torque wrench using a six sided (hex)
deep wall socket.
Torque Specifications
**Use only authorized dealer recommended lug nuts/
bolts and clean or remove any dirt or oil before tightening.
Lug Nut/Bolt
Torque **Lug Nut/
Bolt SizeLug Nut/
Bolt Socket
Size
Steel Wheels Only
63 Ft-Lbs (86 N·m)
Aluminum Wheels
Only
89 Ft-Lbs
(120 N·m) M12 x 1.25 17 mm
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256TECHNICAL SPECIFICATIONS
Inspect the wheel mounting surface prior to
mounting the tire and remove any corrosion or
loose particles.

Wheel Mounting Surface

Tighten the lug nuts/bolts in a star pattern until
each nut/bolt has been tightened twice. Ensure
that the socket is fully engaged on the lug nut/
bolt (do not insert it halfway).

Torque Patterns
After 25 miles (40 km), check the lug nut/bolt
torque to be sure that all the lug nuts/bolts are
properly seated against the wheel.
FUEL REQUIREMENTS
Gasoline Engine
All available gasoline engines are
designed to meet all emissions
regulations and provide excellent fuel
economy and performance when
using high quality unleaded “regular” gasoline
having a octane rating of 87 using the (R+M)/
2 method. The use of premium gasoline is not
recommended, as it will not provide any benefit
over regular gasoline in these engines.
While operating on gasoline with an octane
number of 87, hearing a light knocking sound
from the engine is not a cause for concern.
However, if the engine is heard making a heavy knocking sound, see an authorized dealer
immediately. Use of gasoline with an octane
number lower than 87 can cause engine failure
and may void the New Vehicle Limited Warranty.
Poor quality gasoline can cause problems such
as hard starting, stalling, and hesitations. If you
experience these symptoms, try another brand
of gasoline before considering service for the
vehicle.
Reformulated Gasoline
Many areas of the country require the use of
cleaner burning gasoline referred to as
“reformulated gasoline”. Reformulated
gasoline contains oxygenates and are
specifically blended to reduce vehicle
emissions and improve air quality.
The use of reformulated gasoline is
recommended. Properly blended reformulated
gasoline will provide improved performance
and durability of engine and fuel system
components.
WARNING!
To avoid the risk of forcing the vehicle off the
jack, do not tighten the lug nuts/bolts fully
until the vehicle has been lowered. Failure to
follow this warning may result in personal
injury.

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TECHNICAL SPECIFICATIONS257
Gasoline/Oxygenate Blends
Some fuel suppliers blend unleaded gasoline
with oxygenates such as ethanol.
Problems that result from using gasoline
containing more than 15% ethanol (E-15) or
gasoline containing methanol are not the
responsibility of FCA and may void or not be
covered under New Vehicle Limited Warranty.
E-85 Usage In Non-Flex Fuel Vehicles
Non-Flex Fuel Vehicles (FFV) are compatible
with gasoline containing up to 15% ethanol
(E-15). Gasoline with higher ethanol content
may void the New Vehicle Limited Warranty.
If a Non-FFV vehicle is inadvertently fueled with
E-85 fuel, the engine will have some or all of
these symptoms:
Operate in a lean mode.
OBD II “Malfunction Indicator Light” on.
Poor engine performance.
Poor cold start and cold drivability.
Increased risk for fuel system component
corrosion.
CNG And LP Fuel System Modifications
Modifications that allow the engine to run on
compressed natural gas (CNG) or liquid
propane (LP) may result in damage to the
engine, emissions, and fuel system
components. Problems that result from running
CNG or LP are not the responsibility of FCA and
may void or not be covered under the New
Vehicle Limited Warranty.
MMT In Gasoline
Methylcyclopentadienyl Manganese Tricarbonyl
(MMT) is a manganese-containing metallic
additive that is blended into some gasoline to
increase octane. Gasoline blended with MMT
provides no performance advantage beyond
gasoline of the same octane number without
MMT. Gasoline blended with MMT reduces
spark plug life and reduces emissions system
performance in some vehicles. FCA
recommends that gasoline without MMT be
used in your vehicle. The MMT content of
gasoline may not be indicated on the gasoline
pump, therefore, you should ask a gasoline
retailer whether the gasoline contains MMT.
MMT is prohibited in Federal and California
reformulated gasoline.
Materials Added To Fuel
Besides using unleaded gasoline with the
proper octane rating, gasolines that contain
detergents, corrosion, and stability additives
are recommended. Using gasolines that have
these additives will help improve fuel economy,
reduce emissions, and maintain vehicle
performance.
CAUTION!
DO NOT use E-85, gasoline containing
methanol, or gasoline containing more than
15% ethanol (E-15). Use of these blends may
result in starting and drivability problems,
damage critical fuel system components,
cause emissions to exceed the applicable
standard, and/or cause the Malfunction
Indicator Light to illuminate. Please observe
pump labels as they should clearly
communicate if a fuel contains greater than
15% ethanol (E-15).
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258TECHNICAL SPECIFICATIONS
(Continued)
Designated TOP TIER Detergent
Gasoline contains a higher level of
detergents to further aide in
minimizing engine and fuel system
deposits. When available, the usage of Top Tier
Detergent Gasoline is recommended. Visit
www.toptiergas.com for a list of TOP TIER
Detergent Gasoline Retailers.
Indiscriminate use of fuel system cleaning
agents should be avoided. Many of these
materials intended for gum and varnish
removal may contain active solvents or similar
ingredients. These can harm fuel system gasket
and diaphragm materials.
Fuel System Cautions
NOTE:
Intentional tampering with the emissions
control system can result in civil penalties being
assessed against you.
Carbon Monoxide Warnings
CAUTION!
Follow these guidelines to maintain your
vehicle’s performance:
The use of leaded gasoline is prohibited by
Federal law. Using leaded gasoline can
impair engine performance and damage
the emissions control system.
An out-of-tune engine or certain fuel or igni -
tion malfunctions can cause the catalytic
converter to overheat. If you notice a
pungent burning odor or some light smoke,
your engine may be out of tune or malfunc -
tioning and may require immediate service.
Contact an authorized dealer for service
assistance.
The use of fuel additives, which are now
being sold as octane enhancers, is not
recommended. Most of these products
contain high concentrations of methanol.
Fuel system damage or vehicle perfor -
mance problems resulting from the use of
such fuels or additives is not the responsi -
bility of FCA and may void or not be covered
under the New Vehicle Limited Warranty.
CAUTION! (Continued)
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to
prevent carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in
a closed area, such as a garage, and never
sit in a parked vehicle with the engine
running for an extended period. If the
vehicle is stopped in an open area with the
engine running for more than a short
period, adjust the ventilation system to
force fresh, outside air into the vehicle.
Guard against carbon monoxide with
proper maintenance. Have the exhaust
system inspected every time the vehicle is
raised. Have any abnormal conditions
repaired promptly. Until repaired, drive with
all side windows fully open.

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