RAM PROMASTER CITY 2021 Owners Manual

269
Heated Seats
................................................... 20Heater, Engine Block....................................... 59Hill Start Assist.............................................. 148Hitches Trailer Towing.............................................. 78Hood Prop........................................................ 37Hood Release.................................................. 37
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Ignition............................................................ 12Key....................................................... 10, 12Switch......................................................... 12Ignition Key Removal....................................... 12Immobilizer (Sentry Key).................................. 12Inside Rearview Mirror..................................... 25Instrument Cluster.................................... 43, 44Descriptions................................................ 55Display........................................................ 44Display Controls.......................................... 45Engine Oil Reset.......................................... 46Instrument Panel Lens Cleaning.................... 253Interior And Instrument Lights......................... 29Interior Appearance Care............................... 253Interior Lights.................................................. 29iPod Control..................................................... 40iPod/USB/MP3 Control................................... 40Bluetooth Streaming Audio......................... 40
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Jack Location................................................ 194Jack Operation.............................................. 194Jacking And Tire Changing............................ 194Jump Starting............................................... 204
K
Key FobProgramming Additional Key Fobs
............... 11Key Fob Battery Service (Remote Keyless
Entry)............................................................... 11Key Fob Programming (Remote Keyless
Entry)............................................................... 11Keys................................................................. 10Replacement............................................... 11Sentry (Immobilizer).................................... 12
L
Lane Change Assist......................................... 28Lap/Shoulder Belts....................................... 155Latches......................................................... 187Hood............................................................ 37Leaks, Fluid.................................................. 187Life Of Tires................................................... 245Light Bulbs........................................... 187, 213Lights............................................................ 187Air Bag................................................49, 186Brake Assist Warning............................... 147
Brake Warning.............................................49Bulb Replacement.................................... 213Cruise..........................................................55Daytime Running.........................................27Engine Temperature Warning......................51Exterior.............................................. 27, 187Hazard Warning Flasher........................... 188Headlights...................................................27Interior.........................................................29Malfunction Indicator (Check Engine)..........54Park......................................................28, 55Passing........................................................28Seat Belt Reminder.....................................52Service...................................................... 213Tire Pressure Monitoring (TPMS).............. 149Traction Control........................................ 147Turn Signals....................................... 55, 187Warning Instrument Cluster Descriptions.....................................51, 55Loading Vehicle......................................... 75, 76Capacities....................................................76Tires.......................................................... 239LocksPower Door..................................................14Low Tire Pressure System............................. 149Lubrication, Body.......................................... 225Lug Nuts/Bolts.............................................. 25511

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270
M
Maintenance Free Battery
............................. 222Maintenance Schedule.................................. 217Malfunction Indicator Light (Check
Engine)..................................................... 54, 57Manual Service...................................................... 264Master CylinderBrakes....................................................... 231Methanol....................................................... 257Mirrors............................................................. 25Electric Powered......................................... 26Electric Remote........................................... 26Exterior Folding........................................... 25Outside........................................................ 25Rearview..................................................... 25Modifications/AlterationsVehicle.......................................................... 8Monitor, Tire Pressure System....................... 149Mopar Parts................................................... 264
N
New Vehicle Break-In Period............................ 60
O
Occupant Restraints...................................... 153Octane Rating, Gasoline (Fuel)............ 256, 259Oil Change Indicator........................................ 46Reset........................................................... 46
Oil Filter, Change.......................................... 224Oil Filter, Selection........................................ 224Oil Pressure Light............................................. 51Oil Reset.......................................................... 46Oil, Engine............................................ 223, 259Capacity.................................................... 259Checking................................................... 222Dipstick.................................................... 222Disposal................................................... 224Filter................................................ 224, 259Filter Disposal........................................... 224Identification Logo.................................... 223Materials Added To.................................. 224Pressure Warning Light............................... 51Recommendation............................ 223, 259Synthetic.................................................. 224Viscosity................................................... 259Onboard Diagnostic System............................. 56Operating Precautions..................................... 56Operator ManualOwner's Manual........................................ 264Outside Rearview Mirrors................................ 25Overheating, Engine...................................... 207
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Paint Care..................................................... 252Parking Brake.................................................. 60ParkSense System, Rear................................. 70Passing Light................................................... 28
Personal Settings.............................................87Pets............................................................... 184Phone Mode.................................................. 109Placard, Tire And Loading Information.......... 239PowerMirrors.........................................................26Steering................................................67, 68Windows......................................................35Power Steering Fluid..................................... 261Pregnant Women And Seat Belts.................. 159Preparation For Jacking....................... 194, 196PretensionersSeat Belts................................................. 159
R
Radial Ply Tires.............................................. 243Radiator Cap (Coolant Pressure Cap)............ 229Radio Operation............................................ 143Rear Camera....................................................73Rear ParkSense System...................................70Recreational Towing.........................................83Reformulated Gasoline................................. 256Refrigerant.................................................... 225Release, Hood..................................................37Reminder, Seat Belt...................................... 154Remote Keyless EntryProgramming Additional Key Fobs...............11Remote Sound System (Radio) Controls....... 142Replacement Bulbs....................................... 213

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271
Replacement Keys
........................................... 11Replacement Tires......................................... 245Reporting Safety Defects............................... 264Restraints, Child............................................ 170Restraints, Head.............................................. 21Rotation, Tires............................................... 250
S
Safety Checks Inside Vehicle......................... 185Safety Checks Outside Vehicle...................... 187Safety Defects, Reporting.............................. 264Safety Information, Tire................................. 234Safety Tips..................................................... 185Safety, Exhaust Gas....................................... 185Satellite Radio............................................... 101Schedule, Maintenance................................. 217Seat Belts............................................ 154, 185Adjustable Shoulder Belt........................... 157Adjustable Upper Shoulder Anchorage...... 157Adjustable Upper Shoulder Belt Anchorage............................................. 157Child Restraints......................................... 170Energy Management Feature.................... 159Front Seat.............................. 154, 155, 156Inspection................................................. 185Lap/Shoulder Belt Operation.................... 156Lap/Shoulder Belt Untwisting...................157Lap/Shoulder Belts................................... 155Operating Instructions............................... 156Pregnant Women...................................... 159
Pretensioners........................................... 159Rear Seat................................................. 155Reminder............................................52, 154Seat Belt Pretensioner............................. 159Untwisting Procedure............................... 157Seats............................................................... 17Adjustment.................................................. 17Heated......................................................... 20Rear Folding................................................ 17Tilting........................................................... 17Security System............................................... 13Selection Of Coolant (Antifreeze).................. 259Sentry Key (Immobilizer).................................. 12Service Assistance........................................ 262Service Contract........................................... 263Service Manuals........................................... 264Settings, Audio.............................................. 105Shift Lever Override...................................... 209ShiftingAutomatic Transmission.............................. 63Shoulder Belts.............................................. 155Signals, Turn...........................................55, 187Sirius Satellite Radio..................................... 101Favorites................................................... 104Replay...................................................... 102SiriusXM Satellite RadioBrowse in SXM......................................... 104Favorites................................................... 104Replay...................................................... 102Snow Chains (Tire Chains)............................ 249
Snow Tires.................................................... 246Spare Tires........................................... 247, 248Spark Plugs................................................... 259SpecificationsFuel (Gasoline).......................................... 259Oil............................................................. 259Speed ControlCancel..........................................................70Speed Control (Cruise Control).........................68Starting............................................................58Automatic Transmission..............................58Cold Weather...............................................58Engine Fails To Start....................................59Steering...........................................................23Power....................................................67, 68Tilt Column...................................................23Wheel, Tilt....................................................23Steering Wheel Audio Controls...................... 142Steering Wheel Mounted Sound System
Controls........................................................ 142Storage............................................................38Storage, Vehicle..................................... 33, 251Storing Your Vehicle...................................... 251Sun Visor Extension.........................................27Sway Control, Trailer..................................... 149Synthetic Engine Oil...................................... 224
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272
T
Telescoping Steering Column
.......................... 23Tie Down Hooks, Cargo.................................... 38Tilt Steering Column........................................ 23Tire And Loading Information Placard........... 239Tire Markings................................................. 234Tire Safety Information.................................. 234Tire Service Kit.............................................. 202Tires................................... 187, 242, 247, 250Aging (Life Of Tires)................................... 245Air Pressure............................................... 242Chains....................................................... 249Changing................................................... 194Compact Spare......................................... 247General Information........................ 242, 247High Speed................................................ 243Inflation Pressure...................................... 242Jacking...................................................... 194Life Of Tires............................................... 245Load Capacity............................................ 239Pressure Monitoring System (TPMS).. 53, 149Quality Grading.......................................... 250Radial........................................................ 243Replacement............................................. 245Rotation.................................................... 250Safety.............................................. 234, 242Sizes.......................................................... 235Snow Tires................................................. 246Spare Tires...................................... 247, 248Spinning.................................................... 244
Trailer Towing.............................................. 80Tread Wear Indicators.............................. 244Wheel Nut Torque..................................... 255To Open Hood.................................................. 37Tongue Weight/Trailer Weight......................... 79Towing............................................................. 77Disabled Vehicle....................................... 211Guide........................................................... 79Recreational................................................ 83Weight......................................................... 79Towing Behind A Motorhome........................... 83Traction............................................................ 84Traction Control............................................ 149Trailer Sway Control (TSC)............................. 149Trailer Towing.................................................. 77Hitches........................................................ 78Minimum Requirements.............................. 79Tips.............................................................. 82Trailer And Tongue Weight........................... 79Wiring.......................................................... 81Trailer Towing Guide........................................ 79Trailer Weight................................................... 79Transmission................................................... 63Automatic....................................62, 63, 231Fluid......................................................... 261Maintenance............................................ 231Transporting Pets.......................................... 184Tread Wear Indicators.................................. 244Trip Computer.................................................. 48Turn Signals..................................................... 55
U
Uconnect Phone Call Features
................................. 116Things You Should Know About Your Uconnect Phone................................... 119Uconnect Phone..........................111, 112, 113Answer Or Ignore An Incoming Call — Call Currently In Progress..................... 117Answer Or Ignore An Incoming Call — No Call Currently In Progress................ 117Bluetooth Communication Link................ 121Call Continuation...................................... 118Call Controls............................................. 116Call Termination....................................... 118Cancel Command..................................... 111Connecting To A Particular Mobile Phone Or Audio Device After Pairing................ 114Help Command......................................... 111Join Calls.................................................. 118Making A Phone Or Audio Device AFavorite................................................ 114Making A Second Call While Current Call Is In Progress................................. 118Managing Your Favorites.......................... 115Natural Speech......................................... 111Operation.................................................. 110Overview................................................... 109Pair (Link) Uconnect Phone To A Mobile Phone................................................... 112

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Pair A Bluetooth Streaming Audio Device
................................................... 113Phonebook Download............................... 115Place/Retrieve A Call From Hold............... 118Power-Up................................................... 121Recent Calls.............................................. 116Redial........................................................ 118To Remove A Favorite............................... 116Toggling Between Calls............................. 118Touch-Tone Number Entry......................... 116Transfer Call To And From Mobile Phone.. 118Voice Command........................................ 119Uniform Tire Quality Grades........................... 250Untwisting Procedure, Seat Belt.................... 157
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Vehicle Certification Label............................... 75Vehicle Loading...............................75, 76, 239Vehicle Modifications/Alterations...................... 8Vehicle Storage.......................................33, 251Voice Command............................................... 24Voice Recognition System (VR)........................ 24
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Warning Lights (Instrument Cluster
Descriptions)
.................................................... 55Warnings And Cautions...................................... 7Warranty Information.................................... 264Washers, Windshield..............................30, 222Washing Vehicle........................................... 252
WaterDriving Through...........................................84Wheel And Wheel Tire Care........................... 248Wheel And Wheel Tire Trim........................... 248Wind Buffeting.................................................36Window Fogging...............................................33Windows..........................................................35Power...........................................................35Windshield Defroster.................................... 186Windshield Washers........................................30Fluid.......................................................... 222Windshield Wiper Blades.............................. 225Windshield Wipers................................. 30, 222Wipers Blade Replacement........................... 225Wrecker Towing............................................. 211
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WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and birth defects
or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash
your hands frequently when servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may
also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and
equipment that are no longer available or were not ordered on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or
make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling
1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada), or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect
manuals and Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting
www.techauthority.com and Canadian residents can purchase replacement kits by calling 1-800-387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the
road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices, by the driver while the vehicle
is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you
find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit
the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient reference for common
questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle, visit
www.mopar.com/en-us/care/owners-manual.html (U.S.), www.owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously
impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with
a designated non-drinking driver, call a cab, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower
and your judgment is impaired when you have been drinking. Never drink and then drive.

RAM PROMASTER CITY
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2021 RAM PROMASTER CITY
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21_VM_OM_EN_USC

FIRST EDITION

Whether it is providing information about specific product features, taking a tour through your vehicle’s
heritage, knowing what steps to take following an accident or scheduling your next appointment, we
know you will find the app an important extension of your Ram vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App
Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
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