steering RAM PROMASTER CITY 2021 Owner's Manual

MULTIMEDIA117
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your
steering wheel and perform the above
operation. For example, say “Show my incoming
calls”.
Answer Or Ignore An Incoming Call — No Call
Currently In Progress
When you receive a call on your mobile phone,
the Uconnect Phone will interrupt the vehicle
audio system. Push the Uconnect Phone button
on the steering wheel, press the Answer button
on the touchscreen.

Uconnect 3 With 5-inch Display
Answer Or Ignore An Incoming Call — Call
Currently In Progress
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Uconnect Phone button on the steering wheel,
press the Answer button on the touchscreen, or
press the Caller ID box to place the current call
on hold and answer the incoming call.
NOTE:
Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is
in progress. Therefore, the user can only answer
an incoming call or ignore it.
Do Not Disturb
With Do Not Disturb, you can disable
notifications from incoming calls and texts,
allowing you to keep your eyes on the road and
hands on the wheel. For your convenience,
there is a counter display to keep track of your
missed calls and text messages while Do Not
Disturb is active. Do Not Disturb can automatically reply with a
text message, a call, or both when declining an
incoming call and send it to voicemail.
Automatic reply messages can be:
“I am driving right now, I will get back to you
shortly.”
Create a custom auto reply message up to
160 characters.
NOTE:
Only the first 25 characters can be seen on the
touchscreen while typing a custom message.
While in Do Not Disturb, Conference Call can be
selected so you can still place a second call
without being interrupted by incoming calls.
NOTE:
Reply with text message is not compatible
with iPhones®.
Auto reply with text message is only available
on phones that support Bluetooth® Message
Access Profile (MAP).
1 — Answer Button
2 — Caller ID Box
5

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118MULTIMEDIA
Place/Retrieve A Call From Hold
During an active call, press the Hold or Call On
Hold button on the Phone main screen.
Making A Second Call While Current Call Is In
Progress
You can place a call on hold by pressing the
Hold button on the Phone main screen, then
dial a number from the keypad, recent calls,
SMS Inbox or from the phonebooks.
Toggling Between Calls — If Equipped

Uconnect 3 With 5-inch Display

If two calls are in progress (one active and one
on hold), press the Swap Calls button on the
Phone main screen. Only one call can be placed
on hold at a time. You can also push the Phone button to toggle
between the active and held phone call.
Join Calls
When two calls are in progress (one active and
one on hold), press the Join/Merge Calls Call
button the Phone main screen to combine all
calls into a conference call.
Call Termination
To end a call in progress, momentarily press the
End Call button on the touchscreen or the
Phone End button on the steering wheel. Only
the active call(s) will be terminated and if there
is a call on hold, it will become the new active
call.
Redial
Press the Redial button on the touchscreen, or
push the VR button and after the “Listening”
prompt and the following beep, say “Redial.”
The Uconnect Phone will call the last number
that was dialed from your mobile phone.
Call Continuation
Call continuation is the progression of a phone
call on the Uconnect Phone after the vehicle
ignition has been switched to OFF.
NOTE:
The call will remain within the vehicle audio
system until the phone becomes out of range
for the Bluetooth® connection. It is recom
-
mended to press the Transfer button on the
touchscreen when leaving the vehicle.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
transferred from your mobile phone to the
Uconnect Phone without terminating the call. To
transfer an ongoing call from your connected
mobile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.

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MULTIMEDIA121
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone®
connected to your vehicle, Siri lets you use your
voice to send text messages, select media,
place phone calls and much more. Siri uses
your natural language to understand what you
mean and responds back to confirm your
requests. The system is designed to keep your
eyes on the road and your hands on the wheel
by letting Siri help you perform useful tasks.
To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep,
you can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
Bluetooth® Communication Link
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone
is recommended to remain in Bluetooth® ON
mode. Power-Up
After switching the ignition key from OFF to
either the ON/RUN or ACC position, or after a
language change, you must wait at least
15 seconds prior to using the system
Ú
page 265.
NAVIGATION MODE — IF EQUIPPED
Operating Navigation Mode — If Equipped
Planning A Route
Using the search bar provides a wide range of
ways to find places and then navigate to them.
You can search for your destination in different
ways:
A specific address
A partial address
A type of place
A zip code
A city to navigate to a city center
A Point of Interest (POI) near your current
location
Latitude and longitude coordinates Using Search
Press the Search button in the Main menu
to start searching. The search screen will open,
displaying the keyboard and the following
buttons:

Navigation Search

1 — Back Button
2 — Search Box
3 — Type Of Search
4 — View Button
5 — Show/Hide Keyboard Button
6 — List/Map Button
7 — Keyboard Layout Button
8 — 123?! Button
5

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130MULTIMEDIA
Voice Command — If Equipped
About Voice command
Instead of pressing the touchscreen to control
your navigation system, you can use your voice
to control navigation.
For example, to switch to 2D view, you can say
“2D view”.
To view a list of available commands, press the
“Help” button in the Main menu and then press
“What can I say?”.
Using Voice Control The following example shows how to use voice
control to plan a journey to your Home address:

1. Push the Voice Recognition button on
the steering wheel to turn on the
microphone.

A screen will pop up with examples of com -
mands.
NOTE:
Press the Help button in the Main menu then
press “What can I say?” to see a full list of
commands.
2. When you hear a beep, say a command of your choice. For example, you can say
“Navigate home”.
NOTE:
For accurate results, speak normally without
trying to articulate words in an unnatural way. If
there is excessive road noise, for example, you
may need to speak directly into the microphone.
3. If the command is correct, say “Yes”. NOTE:
If the command is incorrect, say “No” and
repeat the command after you hear the prompt
and tone again. Your navigation system plans a
route from your current location to your destina-
tion. To stop your navigation system from
listening out for further commands, say
“Cancel”.
Guidance View
The guidance view is used to guide you along
the route to your destination. As soon as you
start driving, your navigation system will
immediately start guiding you to your
destination with spoken instructions and visual
instructions on the touchscreen. You can also
see your current location and details along your
route, including 3D buildings in some cities. The
guidance view is normally in 3D. To show a 2D
map with the map moving in your direction of
travel, change the 2D and 3D settings
Ú
page 135.
WARNING!
ALWAYS drive safely with your hands on the
wheel. You have full responsibility and
assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an
accident involving serious injury or death.

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142MULTIMEDIA
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED
The remote sound system controls are located
on the back surface of the steering wheel.
Reach behind the wheel to access the switches.

Remote Sound System Controls

The right-hand control is a rocker type switch
with a push button in the center. Pushing the
top of the switch will increase the volume, and
pushing the bottom of the switch will decrease
the volume.
The push button located in the center of the
right-hand control to select the source (AM, FM,
SiriusXM®, or USB) The left-hand control is a rocker type switch with
a push button in the center. The function of the
left hand control is different depending on
which mode you are in.
The following describes the left-hand control
operation in each mode.
Radio Operation
Pushing the top of the switch will “Seek” up for
the next available station and pushing the
bottom of the switch will “Seek” down for the
next available station.
The button located in the center of the left-hand
control will tune to the next preset station that
you have programmed in the radio preset
button.
Media Mode
Pushing the top of the switch once goes to the
next track on the selected media (USB/
Bluetooth®). Pushing the bottom of the switch
once goes to the beginning of the current track,
or to the beginning of the previous track if it is
within eight seconds after the current track
begins to play.
RAM TELEMATICS - IF EQUIPPED
Ram Telematics is designed to help improve
safety, efficiency, and productivity. It gives you
complete visibility of your fleet options, whether
from behind a desk or on a mobile device while
you are on the go. You can log-in to view near
real-time and historical activity, including
location, vehicle health, and driver
performance.
Activating Ram Telematics In Your Vehicles
Before you get started you will need:
The Vehicle Identification Number (VIN) of
each vehicle you want to activate.
Your main user’s log-in and password; new
customers will be asked to register.
If you are a new customer, you will need
company credit card information or invoice
number as further proof of customer identifi
-
cation. Don’t worry, you will not be charged.
Go to activate.verizonconnect.com/ram/
#login. If you are an existing Verizon Connect
customer, enter your company’s log-in
credentials. New customers will need to
register to create a new account.

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145
(Continued)
SAFETY
SAFETY FEATURES
Four-Wheel Anti-Lock Brake System (ABS)
ABS is designed to aid the driver in maintaining
vehicle control under adverse braking
conditions. The system operates with a
separate computer to modulate hydraulic
pressure, to prevent wheel lock-up and to help
avoid skidding on slippery surfaces.
The system's pump motor runs during an ABS
stop to provide regulated hydraulic pressure.
The pump motor makes a low humming noise
during operation, which is normal.
The ABS includes an amber ABS Warning Light.
When the light is illuminated, the ABS is not
functioning. The system reverts to standard
non-anti-lock brakes. Turning the ignition OFF
and ON again may reset the ABS if the fault
detected was only momentary.When you are in a severe braking condition
involving the use of the ABS, you will experience
some pedal drop as the vehicle comes to a stop.
This is the result of the system reverting to the
base brake system.
Engagement of the ABS may be accompanied
by a pulsing sensation. You may also hear a
clicking noise. These occurrences are normal
and indicate that the system is functioning
properly.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter
-
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
6

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146SAFETY
Electronic Brake Control (EBC) System
Your vehicle is equipped with an advanced
Electronic Brake Control (EBC) system that
includes the Brake Assist System (BAS),
Traction Control System (TCS), Hill Start Assist
(HSA), Electronic Stability Control (ESC),
Electronic Roll Mitigation (ERM) and Trailer
Sway Control (TSC). All systems work together to
enhance vehicle stability and control in various
driving conditions and are commonly referred to
as ESC.
Brake Assist System (BAS)
BAS is designed to optimize the vehicle’s
braking capability during emergency braking
maneuvers. The system detects an emergency
braking situation by sensing the rate and
amount of brake application and then applies
optimum pressure to the brakes. This can help
reduce braking distances. The BAS
complements the Anti-Lock Brake System
(ABS). Applying the brakes very quickly results
in the best BAS assistance. To receive the
benefit of the system, you must apply continuous braking pressure during the
stopping sequence (do not “pump” the brakes).
Do not reduce brake pedal pressure unless
braking is no longer desired. Once the brake
pedal is released, the BAS is deactivated.
Electronic Stability Control (ESC)
ESC enhances directional control and stability
of the vehicle under various driving conditions.
ESC corrects for over/under steering of the
vehicle by applying the brake of the appropriate
wheel to counteract the above conditions.
Engine power may also be reduced to help the
vehicle maintain the desired path.
Oversteer - when the vehicle is turning more
than appropriate for the steering wheel posi
-
tion.
Understeer - when the vehicle is turning less
than appropriate for the steering wheel posi -
tion.
ESC uses sensors in the vehicle to determine
the vehicle path intended by the driver and
compares it to the actual path of the vehicle.
When the actual path does not match the
intended path, ESC applies the brake of the
appropriate wheel to assist in counteracting the
oversteer or understeer condition.
WARNING!
The Brake Assist System (BAS) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase the
traction afforded by prevailing road
conditions. BAS cannot prevent collisions,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. The capabilities of
a BAS-equipped vehicle must never be
exploited in a reckless or dangerous manner,
which could jeopardize the user's safety or
the safety of others.

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SAFETY147
(Continued)
ESC Activation/Malfunction Indicator Light
And ESC OFF Indicator Light
The ESC Activation/Malfunction
Indicator Light in the instrument
cluster will come on when the ignition
switch is turned to the MAR (ON/RUN)
position for four seconds. If the ESC Activation/
Malfunction Indicator Light comes on
continuously with the engine running, a
malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (km) at speeds greater than
30 mph (48 km/h), see an authorized dealer as
soon as possible to have the problem
diagnosed and corrected.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)
6

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148SAFETY
The ESC Activation/Malfunction Indicator Light
(located in the instrument cluster) starts to
flash as soon as the tires lose traction and the
ESC system becomes active. The ESC
Activation/Malfunction Indicator Light also
flashes when TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
The ESC OFF Indicator Light indicates
the Electronic Stability Control (ESC)
is in a reduced mode.
NOTE:
The ESC Activation/Malfunction Indicator
Light and the ESC OFF Indicator Light come
on momentarily each time the ignition switch
placed in the ON position.
Each time the ignition is placed in the ON
position, the ESC system will be on even if it
was turned off previously.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur.
ERM can only reduce the chance of wheel lift
occurring during severe or evasive driving
maneuvers; it cannot prevent wheel lift due to
other factors, such as road conditions, leaving
the roadway, or striking objects or other
vehicles.
Hill Start Assist (HSA)
HSA is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will
maintain the level of brake pressure the driver
applied for a short period of time after the driver
takes their foot off of the brake pedal. If the
driver does not apply the throttle during this
short period of time, the system will release
brake pressure and the vehicle will roll down the
hill. The system will release brake pressure in
proportion to the amount of throttle applied as
the vehicle starts to move in the intended
direction of travel.
HSA Activation Criteria
The following criteria must be met in order for
HSA to activate:
The vehicle must be stopped.
The vehicle must be on a 5% (approximate)
grade or greater hill.
Gear selection matches vehicle uphill direc -
tion (i.e., vehicle facing uphill is in forward
gear; vehicle backing uphill is in REVERSE
gear).
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or roll
overs, especially those that involve leaving
the roadway or striking objects or other vehi -
cles. The capabilities of an ERM-equipped
vehicle must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.

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SAFETY161
Supplemental Restraint Systems (SRS)
Some of the safety features described in this
section may be standard equipment on some
models, or may be optional equipment on
others. If you are not sure, ask an authorized
dealer.
The air bag system must be ready to protect you
in a collision. The Occupant Restraint Controller
(ORC) monitors the internal circuits and
interconnecting wiring associated with the
electrical Air Bag System Components. Your
vehicle may be equipped with the following Air
Bag System Components:
Air Bag System Components
Occupant Restraint Controller (ORC)
Air Bag Warning Light
Steering Wheel and Column
Instrument Panel
Knee Impact Bolsters
Driver and Front Passenger Air Bags
Seat Belt Buckle Switch
Supplemental Side Air Bags
Supplemental Knee Air Bags
Front and Side Impact Sensors
Seat Belt Pretensioners
Air Bag Warning Light
The Occupant Restraint Controller
(ORC) monitors the readiness of the
electronic parts of the air bag system
whenever the ignition switch is in the
AVV/START or MAR/ACC/ON/RUN position. If
the ignition switch is in the STOP/OFF/LOCK
position the air bag system is not on and the air
bags will not inflate. The ORC contains a backup power supply
system that may deploy the air bag system even
if the battery loses power or it becomes
disconnected prior to deployment.
The ORC turns on the Air Bag Warning Light in
the instrument panel for approximately four to
eight seconds for a self-check when the ignition
switch is in the MAR/ACC/ON/RUN position.
After the self-check, the Air Bag Warning Light
will turn off. If the ORC detects a malfunction in
any part of the system, it turns on the Air Bag
Warning Light, either momentarily or
continuously. A single chime will sound to alert
you if the light comes on again after initial
startup.
The ORC also includes diagnostics that will
illuminate the instrument panel Air Bag Warning
Light if a malfunction is detected that could
affect the air bag system. The diagnostics also
record the nature of the malfunction. While the
air bag system is designed to be maintenance
free, if any of the following occurs, have an
authorized dealer service the air bag system
immediately.
Failure to replace the seat belt assembly
could increase the risk of injury in colli
-
sions.
Do not use the Automatic Locking Mode to
restrain occupants who are wearing the
seat belt or children who are using booster
seats. The locked mode is only used to
install rear-facing or forward-facing child
restraints that have a harness for
restraining the child.
WARNING! (Continued)
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