cooling RAM PROMASTER CITY 2021 Owners Manual

5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 217Maintenance Plan......................................217
ENGINE COMPARTMENT .................................. 221
Engine Compartment — 2.4L ...................221Checking Oil Level......................................222
Adding Washer Fluid .................................222
Maintenance-Free Battery .......................222
Pressure Washing ......................................223
DEALER SERVICE .............................................. 223
Engine Oil ...................................................223
Engine Oil Filter ..........................................224Engine Air Cleaner Filter ............................224
Air Conditioner Maintenance ....................225
Body Lubrication ........................................225
Windshield Wiper Blades ..........................225
Exhaust System ........................................226
Cooling System ..........................................227Brake System ............................................230
Automatic Transmission ...........................231
Upfitter Connectors — If Equipped ............232
TIRES ................................................................... 234
Tire Safety Information .............................. 234
Tires — General Information .....................242Tire Types ...................................................246
Spare Tires — If Equipped .........................247
Wheel And Wheel Trim Care .....................248Tire Chains and Traction Devices ............249
Tire Rotation Recommendations ..............250 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .....................................250
Treadwear .................................................. 250
Traction Grades ......................................... 251
Temperature Grades ................................. 251
STORING THE VEHICLE ......................................251
BODYWORK ........................................................ 252
Protection From Atmospheric Agents....... 252
Body And Underbody Maintenance .......... 252Preserving The Bodywork .......................... 252
INTERIORS ......................................................... 253
Seats And Fabric Parts .............................. 253
Plastic And Coated Parts ........................... 253
Leather Surfaces ....................................... 254Glass Surfaces .......................................... 254
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER.................255
BRAKE SYSTEM .................................................. 255
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 255
Torque Specifications ................................ 255
FUEL REQUIREMENTS .......................................256
Gasoline Engine ......................................... 256
Reformulated Gasoline ............................. 256Gasoline/Oxygenate Blends .................... 257
E-85 Usage In Non-Flex Fuel Vehicles ...... 257
CNG And LP Fuel System Modifications... 257
MMT In Gasoline ........................................ 257
Materials Added To Fuel ........................... 257 Fuel System Cautions................................ 258
Carbon Monoxide Warnings ..................... 258
FLUID CAPACITIES ............................................. 259
ENGINE FLUIDS AND LUBRICANTS ................. 259
CHASSIS FLUIDS AND LUBRICANTS .............. 261
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 262 Prepare For The Appointment .................. 262Prepare A List............................................. 262
Be Reasonable With Requests ................. 262
IF YOU NEED ASSISTANCE .............................. 262
FCA US LLC Customer Center ................... 262
FCA Canada Inc. Customer Center ........... 262
Mexico ........................................................ 263
Puerto Rico And US Virgin Islands ............ 263
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 263 Service Contract ....................................... 263
WARRANTY INFORMATION .............................. 264
MOPAR PARTS................................................... 264
REPORTING SAFETY DEFECTS ........................ 264
In The 50 United States And
Washington, D.C. ....................................... 264 In Canada ................................................... 264
PUBLICATION ORDER FORMS ........................ 264
General Information.......................................... 265

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GETTING TO KNOW YOUR VEHICLE33
Bi-Level Mode
Air comes from the instrument panel
outlets and floor outlets. A slight
amount of air is directed through the
defrost and side window demister
outlets.
NOTE:
Bi-Level mode is designed under comfort condi -
tions to provide cooler air out of the panel
outlets and warmer air from the floor outlets.
Floor Mode
Air comes from the floor outlets. A
slight amount of air is directed
through the defrost and side window
demister outlets.
Mix Mode
Air is directed through the floor,
defrost, and side window demister
outlets. This setting works best in cold
or snowy conditions that require extra
heat to the windshield. This setting is good for
maintaining comfort while reducing moisture on
the windshield.
Operating Tips
NOTE:
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected
with a high-quality antifreeze coolant to provide
proper corrosion protection and to protect
against engine overheating. OAT coolant
(conforming to MS.90032) is recommended
Ú page 259.
Winter Operation
To ensure the best possible heater and
defroster performance, make sure the engine
cooling system is functioning properly and the
proper amount, type, and concentration of
coolant is used Ú page 259. Use of the Air
Recirculation mode during Winter months is not
recommended because it may cause window
fogging.
Vacation/Storage
Any time you store your vehicle or keep it out of
service (i.e., vacation) for two weeks or more,
run the air conditioning system at idle for about
five minutes in fresh air with the blower setting
on high. This will ensure adequate system
lubrication to minimize the possibility of
compressor damage when the system is started
again.
Window Fogging
Vehicle windows tend to fog on the inside of the
glass in mild, rainy and/or humid weather. To
clear the windows, select Defrost or Mix mode
and increase the front blower speed. Do not use
the Recirculation mode without A/C for long
periods, as fogging may occur.
2

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44GETTING TO KNOW YOUR INSTRUMENT PANEL
Instrument Cluster Descriptions

1. Speedometer

Indicates vehicle speed.
2. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in
the ON/RUN position.
 The fuel pump arrow symbol points
to the side of the vehicle where the
fuel door is located.
3. Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within
the normal range indicates that the
engine cooling system is operating satis -
factorily.
The pointer will likely indicate a higher
temperature when driving in hot weather
or up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. 4. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
5. Instrument Cluster Display
When the appropriate conditions exist,
this display shows the instrument cluster
display messages Ú page 44.
Instrument Cluster Display Location

INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an
instrument cluster display, which offers useful
information to the driver. With the ignition in the
OFF mode, opening/closing of a door will
activate the display for viewing, and display the
total miles, or kilometers, in the odometer. The
steering wheel mounted controls allow you to
scroll through the main menus and submenus.
You can access the specific information you
want and make selections and adjustments.
WARNING!
A hot engine cooling system is dangerous.
You or others could be badly burned by steam
or boiling coolant. You may want to call an
authorized dealer for service if your vehicle
overheats Ú
page 229.
CAUTION!
Driving with a hot engine cooling system
could damage your vehicle. If the
temperature gauge reads “H,” pull over and
stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on the “H,” turn the engine off
immediately and call an authorized dealer for
service.

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SAFETY185
SAFETY TIPS
Transporting Passengers
NEVER TRANSPORT PASSENGERS IN THE
CARGO AREA.
Exhaust Gas
The best protection against carbon monoxide
entry into the vehicle body is a properly
maintained engine exhaust system. Whenever a change is noticed in the sound of
the exhaust system, when exhaust fumes can
be detected inside the vehicle, or when the
underside or rear of the vehicle is damaged,
have an authorized dealer inspect the complete
exhaust system and adjacent body areas for
broken, damaged, deteriorated, or
mispositioned parts. Open seams or loose
connections could permit exhaust fumes to
seep into the passenger compartment. In
addition, inspect the exhaust system each time
the vehicle is raised for lubrication or oil
change. Replace as required.
Safety Checks You Should Make Inside The
Vehicle
Seat Belts
Inspect the seat belt system periodically,
checking for cuts, frays, and loose parts.
Damaged parts must be replaced immediately.
Do not disassemble or modify the system.
Front seat belt assemblies must be replaced
after a collision. Rear seat belt assemblies must
be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing,
etc.). If there is any question regarding seat belt
or retractor condition, replace the seat belt.
WARNING!
Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
It is extremely dangerous to ride in a cargo
area, inside or outside of a vehicle. In a
collision, people riding in these areas are
more likely to be seriously injured or killed.
Do not allow people to ride in any area of
your vehicle that is not equipped with seats
and seat belts.
Be sure everyone in your vehicle is in a seat
and using a seat belt properly.
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless and
odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety
tips:
Do not run the engine in a closed garage or
in confined areas any longer than needed
to move your vehicle in or out of the area.
If you are required to drive with the trunk/
liftgate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO
NOT use the recirculation mode.
If it is necessary to sit in a parked vehicle
with the engine running, adjust your
heating or cooling controls to force outside
air into the vehicle. Set the blower at high
speed.
6

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IN CASE OF EMERGENCY205
Preparations For Jump Starting
The battery in your vehicle is located in the front
of the engine compartment, behind the left
headlight assembly.

Battery Location

NOTE:
The positive battery post is covered with a
protective cap. Press on tabs, then lift up on the
cap to gain access to the positive battery post.
Positive Battery Post Protective Cap
Positive Battery Post Location
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact. You
could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
7

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IN CASE OF EMERGENCY207
Disconnecting The Jumper Cables

1. Disconnect the negative
(-)
end of the
jumper cable from the engine ground of
the vehicle with the discharged battery.
2. Disconnect the opposite end of the negative (-) jumper cable from the
negative (-) post of the booster battery.

3. Disconnect the positive (+) end of the
jumper cable from the positive (+) post of
the booster battery.

4. Disconnect the opposite end of the positive (+) jumper cable from the
positive (+) post of the vehicle with the
discharged battery.

If frequent jump starting is required to start your
vehicle you should have the battery and
charging system inspected at an authorized
dealer.
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase
the engine idle speed while preventing
vehicle motion with the brakes. NOTE:
There are steps that you can take to slow down
an impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s
battery will discharge sufficiently to degrade
battery life and/or prevent the engine from
starting.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.7

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208IN CASE OF EMERGENCY
IGNITION KEY REMOVAL OVERRIDE
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be
in PARK (P) before the ignition switch can be
turned to the OFF/LOCK (key removal) position.
To remove the key manually, proceed as
follows:

1. Firmly apply the parking brake.

2. Remove the Allen Key located in the rear
cargo area, in the tool bag (if equipped) or
on the left side in the cargo box.
3. Unlock the steering column, pull the tilt/ telescoping control handle down. 4. Pull the steering wheel outward until it is in
the end of the travel position, then lock the
steering column in position, push the
control handle up until fully engaged.
5. Using the Allen Key, undo the lower steering column cover screws, and remove the lower
cover.

Lower Steering Column Screw Locations

6. Pull the release tab downwards using one hand and with the other one remove the
key, sliding it outwards.
Release Tab Location

7. Once the key is removed, reinstall the steering column cover.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop the
vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.
CAUTION!
It is advisable to contact an authorized dealer
to have the reinstall procedure carried out. If
you would like to proceed in performing the
reinstall procedure special attention must be
paid to the correct coupling of the clips.
Otherwise damage to the cover or noise
might be heard due to incorrect fastening of
the lower cover.

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218SERVICING AND MAINTENANCE
At Every Oil Change Interval As Indicated By Oil Change Indicator System:
Change oil and filter
Rotate the tires
Rotate at the first sign of irregular wear, even if it occurs before the oil indicator system turns on
Inspect battery and clean and tighten terminals as required
Inspect the CV/Universal joints
Inspect brake pads, shoes, rotors, drums, hoses, lines and park brake
Inspect engine cooling system protection and hoses
Inspect exhaust system
Inspect engine air cleaner if using in dusty or off-road conditions
Inspect and replace the Evaporative System Fresh Air Filter as necessary; replacement may be more frequent if vehicle is operated in extreme dusty
conditions

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SERVICING AND MAINTENANCE227
Under normal operating conditions, the
catalytic converter will not require
maintenance. However, it is important to keep
the engine properly tuned to ensure proper
catalyst operation and prevent possible catalyst
damage. NOTE:
Intentional tampering with emissions control
systems can result in civil penalties being
assessed against you.
In unusual situations involving grossly
malfunctioning engine operation, a scorching
odor may suggest severe and abnormal catalyst
overheating. If this occurs, stop the vehicle, turn
off the engine and allow it to cool. Service,
including a tune-up to manufacturer's
specifications, should be obtained immediately.
To minimize the possibility of catalytic converter
damage:
Do not interrupt the ignition when the trans
-
mission is in gear and the vehicle is in
motion.
Do not try to start the vehicle by pushing or
towing the vehicle.
Do not idle the engine with any ignition
components disconnected or removed, such
as when diagnostic testing, or for prolonged
periods during very rough idle or malfunc -
tioning operating conditions.
Cooling System CAUTION!
The catalytic converter requires the use of
unleaded fuel only. Leaded gasoline will
destroy the effectiveness of the catalyst as
an emissions control device and may seri -
ously reduce engine performance and
cause serious damage to the engine.
Damage to the catalytic converter can
result if your vehicle is not kept in proper
operating condition. In the event of engine
malfunction, particularly involving engine
misfire or other apparent loss of perfor -
mance, have your vehicle serviced
promptly. Continued operation of your
vehicle with a severe malfunction could
cause the converter to overheat, resulting
in possible damage to the converter and
vehicle.
WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam
coming from under the hood, do not open
the hood until the radiator has had time to
cool. Never open a cooling system pressure
cap when the radiator or coolant bottle is
hot.
Keep hands, tools, clothing, and jewelry
away from the radiator cooling fan when
the hood is raised. The fan starts automati -
cally and may start at any time, whether the
engine is running or not.
When working near the radiator cooling fan,
disconnect the fan motor lead or turn the
ignition to the OFF mode. The fan is
temperature controlled and can start at any
time the ignition is in the ON mode.
8

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228SERVICING AND MAINTENANCE
Engine Coolant Checks
Check the engine coolant (antifreeze)
protection every 12 months (before the onset of
freezing weather, where applicable). If the
engine coolant is dirty, the system should be
drained, flushed, and refilled with fresh Organic
Additive Technology (OAT) coolant (conforming
to MS.90032) by an authorized dealer. Check
the front of the A/C condenser for any
accumulation of bugs, leaves, etc. If dirty, clean
by gently spraying water from a garden hose
vertically down the face of the condenser.
Check the engine cooling system hoses for
brittle rubber, cracking, tears, cuts, and
tightness of the connection at the coolant
recovery bottle and radiator. Inspect the entire
system for leaks. DO NOT REMOVE THE
COOLANT PRESSURE CAP WHEN THE COOLING
SYSTEM IS HOT.
Cooling System — Drain, Flush And Refill
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added to
the system please contact an authorized
dealer. If the engine coolant is dirty or contains visible
sediment, have an authorized dealer clean and
flush with OAT coolant (conforming to
MS.90032).
For the proper maintenance intervals
Ú
page 217.
Selection Of Coolant
For further information Ú page 259.
NOTE:
Mixing of engine coolant other than specified
OAT engine coolant, may result in engine
damage and may decrease corrosion protec-
tion. OAT engine coolant is different and
should not be mixed with Hybrid Organic
Additive Technology (HOAT) engine coolant or
any “globally compatible” coolant. If a
non-OAT engine coolant is introduced into the
cooling system in an emergency, the cooling
system will need to be drained, flushed, and
refilled with fresh OAT coolant (conforming to
MS.90032), by an authorized dealer as soon
as possible.
Do not use water alone or alcohol-based
engine coolant products. Do not use addi-
tional rust inhibitors or antirust products, as they may not be compatible with the radiator
engine coolant and may plug the radiator.
This vehicle has not been designed for use
with propylene glycol-based engine coolant.
Use of propylene glycol-based engine coolant
is not recommended.
Some vehicles require special tools to add
coolant properly. Failure to fill these systems
properly could lead to severe internal engine
damage. If any coolant is needed to be added
to the system please contact an authorized
dealer.
Adding Coolant
Your vehicle is built with engine coolant
(OAT coolant conforming to MS.90032) that
allows extended maintenance intervals. This
engine coolant can be used up to 10 years
or 150,000 miles (240,000 km) before
replacement. To prevent reducing this extended
maintenance period, it is important that you
use the same engine coolant (OAT coolant
conforming to MS.90032) throughout the life of
your vehicle.

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