mirror RAM PROMASTER CITY 2021 Owners Manual

2
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS ................................. 7
VAN CONVERSIONS/CAMPERS ............................ 7
VEHICLE MODIFICATIONS/ALTERATIONS .......... 8
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH ................................................12
VEHICLE SECURITY SYSTEM — IF EQUIPPED ...13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS ..................................................................14
Power Door Locks ....................................... 14
Auto Unlock Doors ....................................... 14
Sliding Side Door ......................................... 14
Double Rear Swing Doors ........................... 16
Child-Protection Door Lock System ............ 17
SEATS ....................................................................17
Manual Adjustment (Front Seats)............... 18
Folding Rear Seat — If Equipped ................ 20
Heated Seats — If Equipped........................ 20 HEAD RESTRAINTS ............................................. 21
Front Adjustment ......................................... 21
Rear Adjustment — If Equipped .................. 22
Front Removal.............................................. 22
Rear Removal — If Equipped....................... 23
STEERING WHEEL ................................................ 23
Tilt/Telescoping Steering Column .............. 23
UCONNECT VOICE RECOGNITION QUICK
TIPS ........................................................................ 24
Introducing Voice Recognition .................... 24
Get Started ................................................... 24
Basic Voice Commands............................... 24
Additional Information ................................. 24
MIRRORS ............................................................. 25
Inside Rearview Mirror ................................ 25
Outside Mirrors ........................................... 25
Vanity Mirror................................................. 26
EXTERIOR LIGHTS ................................................ 27
Multifunction Lever...................................... 27
Headlights ................................................... 27
Daytime Running Lights (DRLs) —
If Equipped .................................................. 27 High/Low Beam Switch ............................... 28
Flash-To-Pass .............................................. 28
Parking Lights ............................................. 28
Follow Me Home/Headlight Delay .............. 28
Fog Lights — If Equipped ............................ 28
Turn Signals ................................................. 28
Lane Change Assist ..................................... 28
INTERIOR LIGHTS ................................................ 29
Courtesy/Interior Lights .............................. 29 WIPERS AND WASHERS .....................................30
Front Wiper Operation ................................. 30
Rear Wiper Operation — If Equipped .......... 31
CLIMATE CONTROLS ...........................................31
Manual Climate Control Descriptions And
Functions ..................................................... 31 Operating Tips.............................................. 33
WINDOWS ............................................................35
Power Window Controls — If Equipped ...... 35
Automatic Window Features ....................... 35
Power Windows System Initialization......... 36
Window Bar Grates — If Equipped .............. 36
Wind Buffeting ............................................ 36
HOOD .....................................................................37
Opening ........................................................ 37
Closing.......................................................... 37
CARGO AREA FEATURES .....................................38
Rear Cargo Tie-Downs ................................. 38
INTERIOR STORAGE AND EQUIPMENT ..............38
Storage ......................................................... 38
USB Control — If Equipped .......................... 40
Power Outlets .............................................. 40
ROOF RACK — IF EQUIPPED................................41
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................43
Instrument Cluster Descriptions................. 44

21_VM_OM_EN_USC_t.book Page 2

GETTING TO KNOW YOUR VEHICLE25
MIRRORS
Inside Rearview Mirror
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down,
left, and right. The mirror should be adjusted to
center on the view through the rear window.
Headlight glare from vehicles behind you can be
reduced by moving the small control under the
mirror to the night position (toward the rear of
the vehicle). The mirror should be adjusted
while set in the day position (toward the
windshield).

Manual Mirror Adjustment

Outside Mirrors
The outside mirror(s) can be adjusted to the
center of the adjacent lane of traffic to achieve
the optimal view.
Outside Mirrors Folding Feature
The door mirrors are hinged to allow the mirror
to be folded forward or rearward to help avoid
damage.
Folding Mirrors

WARNING!
Vehicles and other objects seen in an outside
convex mirror will look smaller and farther
away than they really are. Relying too much
on side convex mirrors could cause you to
collide with another vehicle or other object.
Use your inside mirror when judging the size
or distance of a vehicle seen in a side convex
mirror.
CAUTION!
It is recommended to fold the mirrors into the
full rearward position to resist damage when
entering a car wash or a narrow location.
2

21_VM_OM_EN_USC_t.book Page 25

26GETTING TO KNOW YOUR VEHICLE
Manual Outside Mirrors — If Equipped
From the inside of the vehicle, use the control
lever to adjust the mirror.

Manual Mirror Control Lever

Power Outside Mirrors — If Equipped
The power mirror controls are located on the
mirror flag trim above the driver’s door trim
panel. To adjust a mirror, turn the control knob
toward the left or right mirror positions
indicated. Tilt the control knob in the direction
you want the mirror to move. When you are
finished adjusting the mirror, turn the control to
the center (neutral) position to prevent
accidental mirror movements. NOTE:
Operation of the power mirrors is only available
with the ignition in the MAR (ACC/ON/RUN)
position.

Power Mirror Controls

Vanity Mirror
The driver and passenger sun visors are located
on the headliner, near the front windshield. The
sun visor can be rotated downward or up
against the door glass. Your vehicle may be
equipped with a courtesy mirror located on the
passenger sun visor.
Sun Visor (Passenger Side Shown)

1 — Driver Mirror Select Position
2 — Neutral Position
3 — Passenger Mirror Select Position
4 — Four-Way Mirror Control Switch

21_VM_OM_EN_USC_t.book Page 26

GETTING TO KNOW YOUR VEHICLE27
Sun Visor “Slide-On-Rod” Feature
The sun visor “Slide-On-Rod” feature allows for
additional flexibility in positioning the sun visor
to block out the sun.

1. Fold down the sun visor.

2. Unclip the visor from the corner clip.
3. Pull the sun visor toward the inside rearview
mirror to extend it.
EXTERIOR LIGHTS
Multifunction Lever
The multifunction lever controls the operation
of the headlights, parking lights, turn signals,
headlight beam selection and the passing
lights. The multifunction lever is located on the
left side of the steering column.
Multifunction Lever

Headlights
To turn on the headlights, turn the end of the
multifunction lever to the headlight position.
When the headlight switch is on, the parking
lights, taillights, license plate light, clearance
lights and instrument panel lights are also
turned on. To turn off the headlights, turn the
end of the multifunction lever back to the O (Off)
position.
Daytime Running Lights (DRLs) — If
Equipped
NOTE:
When the headlights are turned on, the Daytime
Running Lights will be deactivated.
To activate the DRLs, rotate the end of the
multifunction lever to the O (Off) position.
NOTE:
The low beams and side/taillights will not be
on with DRLs.
In certain markets, the DRLs can be
programmed on or off through the Uconnect
system Ú
page 87.
For vehicles sold in Canada, the Daytime
Running Lights will automatically deactivate
when the front fog lights are turned on.
The DRLs will come on whenever the ignition is
on, the headlight switch is off, and the turn
signal is off.
2

21_VM_OM_EN_USC_t.book Page 27

32GETTING TO KNOW YOUR VEHICLE
Recirculation Button
Press and release this button to
change the system between
recirculation mode and outside air
mode. The Recirculation indicator and
the A/C indicator illuminate when the
Recirculation button is pressed. Recirculation
can be used when outside conditions such as
smoke, odors, dust, or high humidity are
present. Recirculation can be used in all modes.
Recirculation may be unavailable (button on the
touchscreen greyed out) if conditions exist that
could create fogging on the inside of the
windshield. The A/C can be deselected
manually without disturbing the mode control
selection. Continuous use of the Recirculation
mode may make the inside air stuffy and
window fogging may occur. Extended use of this
mode is not recommended.
In cold weather, use of Recirculation mode may
lead to excessive window fogging. The
Recirculation feature may be unavailable if
conditions exist that could create fogging on the
inside of the windshield.
Front Defrost Button
Use Defrost mode with maximum
temperature settings for best
windshield and side window
defrosting and defogging. Turn the
knob to the Front Defrost position. Air comes
from the windshield and side window demist
outlets.
Rear Defrost Button — If Equipped
Push and release the Rear Defrost
Control button to turn on the rear
window defroster and the heated
outside mirrors (if equipped). An
indicator will illuminate when the rear window
defroster is on. The rear window defroster
automatically turns OFF after 20 minutes.
Temperature Control
Use this control to regulate the
temperature of the air inside the
passenger compartment. Rotating
the knob counterclockwise, from top
center into the blue area of the scale, indicates
cooler temperatures. Rotating the knob
clockwise, into the red area, indicates warmer
temperatures.
Blower Control
There are four blower speeds. Use
this control to regulate the amount of
air forced through the system in any
mode you select. The blower speed
increases as you move the control clockwise
from the OFF position.
Mode Control
Rotate this control to change the
airflow distribution mode. The airflow
distribution mode can be adjusted so
air comes from the instrument panel
outlets, floor outlets, defrost outlets and demist
outlets. The Mode settings are as follows:
Panel Mode
Air comes from the outlets in the
instrument panel. Each of these
outlets can be individually adjusted to
direct the flow of air. The air vanes of
the center outlets and outboard outlets can be
moved up and down or side to side to regulate
airflow direction. There is a shut off wheel
located below the air vanes to shut off or adjust
the amount of airflow from these outlets.

21_VM_OM_EN_USC_t.book Page 32

58
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and
fasten your seat belts.
Automatic Transmission
The gear selector must be in the PARK (P) or
NEUTRAL (N) position before you can start the
engine. Press the brake pedal before shifting to
any driving gear.
NOTE:
You must press the brake pedal before shifting
out of PARK.
Normal Starting
Turn the ignition switch to the AVV (START)
position and release it when the engine starts.
If the engine fails to start within 10 seconds,
turn the ignition switch to the STOP (OFF/LOCK)
position, wait 10 to 15 seconds, then repeat
this procedure.
Cold Weather Operation
To ensure reliable starting at low temperatures,
use of an externally powered electric engine
block heater (available from an authorized
dealer) is recommended.To prevent possible engine damage while
starting at low temperatures, this vehicle will
inhibit engine cranking when the ambient
temperature is less than -31°F (-35° C) and the
oil temperature sensor reading indicates an
engine block heater has not been used. The
message “plug in engine heater” will be
displayed in the instrument cluster when the
ambient temperature is below -25°F (-32° C) at
the time the engine is shut off as a reminder.
Extended Park Starting
NOTE:
Extended Park condition occurs when the
vehicle has not been started or driven for at
least 30 days.

1. Install a battery charger or jumper cables
to the battery to ensure a full battery
charge during the crank cycle.

2. Place the ignition in the AVV (START) position and release it when the engine
starts.
WARNING!
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
reasons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the transmission gear
selector.
Do not leave the key fob in or near the
vehicle (or in a location accessible to chil -
dren). A child could operate power
windows, other controls, or move the
vehicle.

21_VM_OM_EN_USC_t.book Page 58

IN CASE OF EMERGENCY191
F20 –30 Amp Green Rear Defroster (If Equipped)
F21 –5 Amp TanKey Unlock
F22 –10 Amp RedPrimary ECM Loads
F23 –20 Amp Yellow BSM System
F24 –5 Amp TanBSM System, Positive Key and Steering Angle Sensor
F30 –15 Amp Blue2nd Instrument Panel Power Outlet (Battery)
F83 20 Amp Yellow –Fuel Pump
F84 –15 Amp BlueAT Module
F85 –15 Amp BlueRear Power Outlet 12 Volts (ACC/ON/RUN)
F86 –15 Amp BlueIP Power Outlet 12 Volts (ACC/ON/RUN)
F87 –5 Amp TanIBS
F88 –7.5 Amp Brown External Mirror Defrost (If Equipped)
CavityMaxi Fuse Mini Fuse Description
7

21_VM_OM_EN_USC_t.book Page 191

192IN CASE OF EMERGENCY
Interior Fuses
The interior fuse panel is part of the Body
Control Module (BCM) and is located on the
driver's side under the instrument panel.

Fuse Panel CoverFuse Panel Cavity Locations

CavityMini Fuse Description
F535 Amp Beige KL 30 (+30) - IPC, FTM
F38 20 Amp Yellow Central Doors Locking
F36 15 Amp Blue KL 30 (+30) - TPMS, EOBD, HVAC, Radio, USB, SGW
F43 15 Amp Blue Bi-Directional Washer Pump
F48 20 Amp Yellow Passenger Power Windows
F50 7.5 Amp Brown KL 15 (+15) - Air-Bag
F51 7.5 Amp Brown KL 15 (+15) - External Mirror Adjustment Command, HVAC, RVC, HWB Coils
F37 5 Amp Beige KL 15 (+15) - Brake Pedal Switch (N.O.), IPC, Brake Pedal Switch (N.C.)
F49 5 Amp Beige KL 15 (+15) - PAM, CSS Lighting, TTM, SGW, and Heaters Light, ECM Backlighting
F31 5 Amp Beige KL 15a (INT A) - HWB, MCO
F47 20 Amp Yellow Driver Power Windows

21_VM_OM_EN_USC_t.book Page 192

254SERVICING AND MAINTENANCE
Leather Surfaces
Mopar Total Clean is specifically recommended
for leather upholstery.
Your leather upholstery can be best preserved
by regular cleaning with a damp soft cloth.
Small particles of dirt can act as an abrasive
and damage the leather upholstery and should
be removed promptly with a damp cloth.
Stubborn soils can be removed easily with a soft
cloth and Mopar Total Clean. Care should be
taken to avoid soaking your leather upholstery
with any liquid. Please do not use polishes, oils,
cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather
upholstery. NOTE:
If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather
is designed for easy cleaning, and FCA recom
-
mends Mopar total care leather cleaner applied
on a cloth to clean the leather seats as needed.
Glass Surfaces
All glass surfaces should be cleaned on a
regular basis with Mopar Glass Cleaner, or any
commercial household-type glass cleaner.
Never use an abrasive type cleaner. Use caution
when cleaning the inside rear window equipped
with electric defrosters or windows equipped
with radio antennas. Do not use scrapers or
other sharp instruments that may scratch the
elements.
When cleaning the rear view mirror, spray
cleaner on the towel or cloth that you are using.
Do not spray cleaner directly on the mirror.
CAUTION!
Do not use Alcohol and Alcohol-based and/or
Ketone based cleaning products to clean
leather upholstery, as damage to the
upholstery may result.

21_VM_OM_EN_USC_t.book Page 254

267
C
Camera, Rear
.................................................. 73Capacities, Fluid............................................ 259Caps, Filler Fuel............................................................. 74Oil (Engine)................................................ 221Power Steering............................................ 68Radiator (Coolant Pressure)...................... 229Car Washes................................................... 252Carbon Monoxide Warning.................. 185, 258Cargo Area Cover............................................. 38Cargo Compartment........................................ 38Cargo Tie-Downs.............................................. 38Cellular Phone............................................... 143Certification Label........................................... 75Chains, Tire.................................................... 249Changing A Flat Tire....................................... 194Chart, Tire Sizing............................................ 235Check Engine Light (Malfunction Indicator
Light)............................................................... 57Checking Your Vehicle For Safety.................. 185Checks, Safety............................................... 185Child Restraint............................................... 170Child RestraintsBooster Seats............................................ 173Child Seat Installation..................... 180, 183How To Stow An unused ALR Seat Belt..... 178Infant And Child Restraints....................... 171
Locating The LATCH Anchorages.............. 177Lower Anchors And Tethers For Children.. 175Older Children And Child Restraints......... 172Seating Positions...................................... 174Clean Air Gasoline......................................... 256CleaningWheels..................................................... 248Climate Control................................................ 31Cold Weather Operation.................................. 58Compact Spare Tire...................................... 247Contract, Service.......................................... 263Cooling Pressure Cap (Radiator Cap)............ 229Cooling System............................................. 227Adding Coolant (Antifreeze)...................... 228Coolant Level............................................ 230Cooling Capacity....................................... 259Disposal Of Used Coolant......................... 229Drain, Flush, And Refill............................. 228Inspection........................................ 228, 230Points To Remember................................ 230Pressure Cap............................................ 229Radiator Cap............................................ 229Selection Of Coolant (Antifreeze)..... 228, 259Corrosion Protection..................................... 252Cruise Light...................................................... 55Customer Assistance.................................... 262Customer Programmable Features.................. 87Cybersecurity................................................... 86
D
Dealer Service............................................... 223Defroster, Windshield................................... 186Deleting A Phone........................................... 114Diagnostic System, Onboard............................56DipsticksOil (Engine)............................................... 222Power Steering............................................68Disable Vehicle Towing................................. 211Disconnecting............................................... 114DisposalAntifreeze (Engine Coolant)...................... 229Disturb.......................................................... 117Door Ajar..........................................................51Door Ajar Light.................................................51Door Locks.......................................................14Doors...............................................................14Driver’s Seat Back Tilt......................................17DrivingThrough Flowing, Rising, Or Shallow Standing Water
.......................................84
E
Electric Brake Control System....................... 146Electric Remote Mirrors...................................26Electrical Outlet, Auxiliary (Power Outlet).........40Electronic Range Select (ERS).........................67Electronic Stability Control (ESC)................... 14611

21_VM_OM_EN_USC_t.book Page 267