tires RAM PROMASTER CITY 2021 Owners Manual

5
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................. 217Maintenance Plan......................................217
ENGINE COMPARTMENT .................................. 221
Engine Compartment — 2.4L ...................221Checking Oil Level......................................222
Adding Washer Fluid .................................222
Maintenance-Free Battery .......................222
Pressure Washing ......................................223
DEALER SERVICE .............................................. 223
Engine Oil ...................................................223
Engine Oil Filter ..........................................224Engine Air Cleaner Filter ............................224
Air Conditioner Maintenance ....................225
Body Lubrication ........................................225
Windshield Wiper Blades ..........................225
Exhaust System ........................................226
Cooling System ..........................................227Brake System ............................................230
Automatic Transmission ...........................231
Upfitter Connectors — If Equipped ............232
TIRES ................................................................... 234
Tire Safety Information .............................. 234
Tires — General Information .....................242Tire Types ...................................................246
Spare Tires — If Equipped .........................247
Wheel And Wheel Trim Care .....................248Tire Chains and Traction Devices ............249
Tire Rotation Recommendations ..............250 DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES .....................................250
Treadwear .................................................. 250
Traction Grades ......................................... 251
Temperature Grades ................................. 251
STORING THE VEHICLE ......................................251
BODYWORK ........................................................ 252
Protection From Atmospheric Agents....... 252
Body And Underbody Maintenance .......... 252Preserving The Bodywork .......................... 252
INTERIORS ......................................................... 253
Seats And Fabric Parts .............................. 253
Plastic And Coated Parts ........................... 253
Leather Surfaces ....................................... 254Glass Surfaces .......................................... 254
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER.................255
BRAKE SYSTEM .................................................. 255
WHEEL AND TIRE TORQUE
SPECIFICATIONS ................................................ 255
Torque Specifications ................................ 255
FUEL REQUIREMENTS .......................................256
Gasoline Engine ......................................... 256
Reformulated Gasoline ............................. 256Gasoline/Oxygenate Blends .................... 257
E-85 Usage In Non-Flex Fuel Vehicles ...... 257
CNG And LP Fuel System Modifications... 257
MMT In Gasoline ........................................ 257
Materials Added To Fuel ........................... 257 Fuel System Cautions................................ 258
Carbon Monoxide Warnings ..................... 258
FLUID CAPACITIES ............................................. 259
ENGINE FLUIDS AND LUBRICANTS ................. 259
CHASSIS FLUIDS AND LUBRICANTS .............. 261
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 262 Prepare For The Appointment .................. 262Prepare A List............................................. 262
Be Reasonable With Requests ................. 262
IF YOU NEED ASSISTANCE .............................. 262
FCA US LLC Customer Center ................... 262
FCA Canada Inc. Customer Center ........... 262
Mexico ........................................................ 263
Puerto Rico And US Virgin Islands ............ 263
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ..................... 263 Service Contract ....................................... 263
WARRANTY INFORMATION .............................. 264
MOPAR PARTS................................................... 264
REPORTING SAFETY DEFECTS ........................ 264
In The 50 United States And
Washington, D.C. ....................................... 264 In Canada ................................................... 264
PUBLICATION ORDER FORMS ........................ 264
General Information.......................................... 265

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GETTING TO KNOW YOUR INSTRUMENT PANEL53
Tire Pressure Monitoring System (TPMS)
Warning Light
The warning light switches on and a
message is displayed to indicate that
the tire pressure is lower than the
recommended value and/or that slow
pressure loss is occurring. In these cases,
optimal tire duration and fuel consumption may
not be guaranteed.
Should one or more tires be in the condition
mentioned above, the display will show the
indications corresponding to each tire.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recommended
by the vehicle manufacturer on the vehicle
placard or tire inflation pressure label. If your
vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation
pressure label, you should determine the
proper tire inflation pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a TPMS that illuminates a
low tire pressure telltale when one or more of
your tires is significantly underinflated.
Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your
tires as soon as possible, and inflate them to
the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat
and can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life, and
may affect the vehicle’s handling and stopping
ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level
to trigger illumination of the TPMS low tire
pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The TPMS
malfunction indicator is combined with the low
tire pressure telltale. When the system detects
a malfunction, the telltale will flash for approximately one minute and then remain
continuously illuminated. This sequence will
continue upon subsequent vehicle start-ups as
long as the malfunction exists. When the
malfunction indicator is illuminated, the system
may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may
occur for a variety of reasons, including the
installation of replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing one or
more tires or wheels on your vehicle to ensure
that the replacement or alternate tires and
wheels allow the TPMS to continue to function
properly.
CAUTION!
Do not continue driving with one or more flat
tires as handling may be compromised. Stop
the vehicle, avoiding sharp braking and
steering. If a tire puncture occurs, repair
immediately using the dedicated tire repair
kit and contact an authorized dealer as soon
as possible.
3

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54GETTING TO KNOW YOUR INSTRUMENT PANEL
Vehicle Security Warning Light
This warning light will illuminate when
the vehicle security system has
detected an attempt to break into the
vehicle.
Engine Check/Malfunction Indicator Warning
Light (MIL)
The Engine Check/Malfunction
Indicator Light (MIL) is a part of an
Onboard Diagnostic System called
OBD II that monitors engine and
automatic transmission control systems. This
warning light will illuminate when the ignition is in
the ON/RUN position before engine start. After
placing the ignition to the ON/RUN position, if
there is a problem with the Sentry Key System,
the Vehicle Security Light will turn on. This
condition will result in the engine being shut off
after two seconds. If the bulb does not come on
when turning the ignition switch from OFF to ON/
RUN, have the condition checked promptly.
NOTE:
This warning light will illuminate when the
vehicle security system has detected an
attempt to break into the vehicle.
Certain conditions, such as a loose or missing
gas cap, poor quality fuel, etc., may illuminate the
light after engine start. The vehicle should be
serviced if the light stays on through several
typical driving styles. In most situations, the
vehicle will drive normally and will not require
towing. When the engine is running, the MIL may flash
to alert serious conditions that could lead to
immediate loss of power or severe catalytic
converter damage. The vehicle should be
serviced by an authorized dealer as soon as
possible if this occurs.
CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the
tire size equipped on your vehicle.
Undesirable system operation or sensor
damage may result when using replacement
equipment that is not of the same size, type,
and/or style. Aftermarket wheels can cause
sensor damage. Using aftermarket tire
sealants may cause the Tire Pressure
Monitoring System (TPMS) sensor to become
inoperable. After using an aftermarket tire
sealant it is recommended that you take your
vehicle to an authorized dealer to have your
sensor function checked.
WARNING!
A malfunctioning catalytic converter, as refer
-
enced above, can reach higher temperatures
than in normal operating conditions. This can
cause a fire if you drive slowly or park over
flammable substances such as dry plants,
wood, cardboard, etc. This could result in
death or serious injury to the driver, occu -
pants or others.
CAUTION!
Prolonged driving with the Malfunction
Indicator Light (MIL) on could cause damage
to the vehicle control system. It also could
affect fuel economy and driveability. If the
MIL is flashing, severe catalytic converter
damage and power loss will soon occur.
Immediate service is required.

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76STARTING AND OPERATING
Gross Vehicle Weight Rating (GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you
do not exceed the GVWR.
Gross Axle Weight Rating (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do
not exceed either front or rear GAWR.
Tire Size
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
Rim Size
This is the rim size that is appropriate for the tire
size listed.
Inflation Pressure
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full GAWR.
Curb Weight
The curb weight of a vehicle is defined as the
total weight of the vehicle with all fluids,
including vehicle fuel, at full capacity
conditions, and with no occupants or cargo
loaded into the vehicle. The front and rear curb
weight values are determined by weighing your
vehicle on a commercial scale before any
occupants or cargo are added.
Overloading
The load carrying components (axle, springs,
tires, wheels, etc.) of your vehicle will provide
satisfactory service as long as you do not
exceed the GVWR and the front and rear GAWR.
The best way to figure out the total weight of
your vehicle is to weigh it when it is fully loaded
and ready for operation. Weigh it on a
commercial scale to ensure that it is not over
the GVWR. Figure out the weight on the front and rear of
the vehicle separately. It is important that you
distribute the load evenly over the front and rear
axles.
Overloading can cause potential safety hazards
and shorten useful service life. Heavier axles or
suspension components do not necessarily
increase the vehicle's GVWR.
Loading
To load your vehicle properly, first figure out its
empty weight, axle-by-axle and side-by-side.
Store heavier items down low and be sure you
distribute their weight as evenly as possible.
Stow all loose items securely before driving. If
weighing the loaded vehicle shows that you
have exceeded either GAWR, but the total load
is within the specified GVWR, you must
redistribute the weight. Improper weight
distribution can have an adverse effect on the
way your vehicle steers and handles and the
way the brakes operate.
NOTE:
Refer to the “Vehicle Certification Label” affixed
to the B-Pillar or the rear of the driver's door for
your vehicle's GVWR and GAWRs.
WARNING!
Because the front wheels steer the vehicle, it
is important that you do not exceed the
maximum front or rear GAWR. A dangerous
driving condition can result if either rating is
exceeded. You could lose control of the
vehicle and have a collision.

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80STARTING AND OPERATING
(Continued)
Towing Requirements — Tires
Do not attempt to tow a trailer while using a
compact spare tire.
Do not drive more than 50 mph (80 km/h) when towing while using a full size spare tire.
Proper tire inflation pressures are essential
to the safe and satisfactory operation of your
vehicle.
Check the trailer tires for proper tire inflation
pressures before trailer usage.
Check for signs of tire wear or visible tire
damage before towing a trailer.
When replacing tires with a higher load
carrying capacity they will not increase the
vehicle's GVWR and GAWR limits.
For further information Ú page 234.
WARNING!
Make certain that the load is secured in the
trailer and will not shift during travel. When
trailering cargo that is not fully secured,
dynamic load shifts can occur that may be
difficult for the driver to control. You could
lose control of your vehicle and have a colli -
sion.
When hauling cargo or towing a trailer, do
not overload your vehicle or trailer. Over -
loading can cause a loss of control, poor
performance or damage to brakes, axle,
engine, transmission, steering, suspension,
chassis structure or tires.
Safety chains must always be used
between your vehicle and trailer. Always
connect the chains to the hook retainers of
the vehicle hitch. Cross the chains under
the trailer tongue and allow enough slack
for turning corners.
Vehicles with trailers should not be parked
on a grade. When parking, apply the
parking brake on the tow vehicle. Put the
tow vehicle transmission in PARK. For
four-wheel drive vehicles, make sure the
transfer case is not in NEUTRAL. Always,
block or "chock" the trailer wheels.
GCWR must not be exceeded.
Total weight must be distributed between
the tow vehicle and the trailer such that the
following four ratings are not exceeded :
GVWR
GTW
GAWR
Tongue weight rating for the trailer
hitch utilized.
WARNING! (Continued)

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84STARTING AND OPERATING
DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or
other slippery surfaces may cause the driving
wheels to pull erratically to the right or left. This
phenomenon occurs when there is a difference
in the surface traction under the front (driving)
wheels.
Traction
When driving on wet or slushy roads, it is
possible for a wedge of water to build up
between the tire and road surface. This is
hydroplaning and may cause partial or
complete loss of vehicle control and stopping
ability. To reduce this possibility, the following
precautions should be observed:
Slow down during rainstorms or when the
roads are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid
a collision in a sudden stop.
Driving Through Water
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your
vehicle.
Flowing/Rising Water
WARNING!
Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause
sudden pulling of the front wheels. You could
lose control of the vehicle and possibly have a
collision. Accelerate slowly and carefully
whenever there is likely to be poor traction
(ice, snow, wet, mud, loose sand, etc.).
WARNING!
Do not drive on or across a road or path
where water is flowing and/or rising (as in
storm run-off). Flowing water can wear away
the road or path's surface and cause your
vehicle to sink into deeper water.
Furthermore, flowing and/or rising water can
carry your vehicle away swiftly. Failure to
follow this warning may result in injuries that
are serious or fatal to you, your passengers,
and others around you.

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145
(Continued)
SAFETY
SAFETY FEATURES
Four-Wheel Anti-Lock Brake System (ABS)
ABS is designed to aid the driver in maintaining
vehicle control under adverse braking
conditions. The system operates with a
separate computer to modulate hydraulic
pressure, to prevent wheel lock-up and to help
avoid skidding on slippery surfaces.
The system's pump motor runs during an ABS
stop to provide regulated hydraulic pressure.
The pump motor makes a low humming noise
during operation, which is normal.
The ABS includes an amber ABS Warning Light.
When the light is illuminated, the ABS is not
functioning. The system reverts to standard
non-anti-lock brakes. Turning the ignition OFF
and ON again may reset the ABS if the fault
detected was only momentary.When you are in a severe braking condition
involving the use of the ABS, you will experience
some pedal drop as the vehicle comes to a stop.
This is the result of the system reverting to the
base brake system.
Engagement of the ABS may be accompanied
by a pulsing sensation. You may also hear a
clicking noise. These occurrences are normal
and indicate that the system is functioning
properly.
WARNING!
The ABS contains sophisticated electronic
equipment that may be susceptible to inter
-
ference caused by improperly installed or
high output radio transmitting equipment.
This interference can cause possible loss of
anti-lock braking capability. Installation of
such equipment should be performed by
qualified professionals.
Pumping of the Anti-Lock Brakes will
diminish their effectiveness and may lead
to a collision. Pumping makes the stopping
distance longer. Just press firmly on your
brake pedal when you need to slow down or
stop.
The ABS cannot prevent the natural laws of
physics from acting on the vehicle, nor can
it increase braking or steering efficiency
beyond that afforded by the condition of the
vehicle brakes and tires or the traction
afforded.
The ABS cannot prevent collisions,
including those resulting from excessive
speed in turns, following another vehicle
too closely, or hydroplaning.
The capabilities of an ABS equipped vehicle
must never be exploited in a reckless or
dangerous manner that could jeopardize
the user’s safety or the safety of others.
WARNING! (Continued)
6

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SAFETY147
(Continued)
ESC Activation/Malfunction Indicator Light
And ESC OFF Indicator Light
The ESC Activation/Malfunction
Indicator Light in the instrument
cluster will come on when the ignition
switch is turned to the MAR (ON/RUN)
position for four seconds. If the ESC Activation/
Malfunction Indicator Light comes on
continuously with the engine running, a
malfunction has been detected in the ESC
system. If this light remains on after several
ignition cycles, and the vehicle has been driven
several miles (km) at speeds greater than
30 mph (48 km/h), see an authorized dealer as
soon as possible to have the problem
diagnosed and corrected.
WARNING!
Electronic Stability Control (ESC) cannot
prevent the natural laws of physics from
acting on the vehicle, nor can it increase
the traction afforded by prevailing road
conditions. ESC cannot prevent accidents,
including those resulting from excessive
speed in turns, driving on very slippery
surfaces, or hydroplaning. ESC also cannot
prevent accidents resulting from loss of
vehicle control due to inappropriate driver
input for the conditions. Only a safe, atten -
tive, and skillful driver can prevent acci -
dents. The capabilities of an ESC equipped
vehicle must never be exploited in a reck -
less or dangerous manner which could
jeopardize the user’s safety or the safety of
others.Vehicle modifications, or failure to properly
maintain your vehicle, may change the
handling characteristics of your vehicle,
and may negatively affect the performance
of the ESC system. Changes to the steering
system, suspension, braking system, tire
type and size or wheel size may adversely
affect ESC performance. Improperly
inflated and unevenly worn tires may also
degrade ESC performance. Any vehicle
modification or poor vehicle maintenance
that reduces the effectiveness of the ESC
system can increase the risk of loss of
vehicle control, vehicle rollover, personal
injury and death.
WARNING! (Continued)
6

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148SAFETY
The ESC Activation/Malfunction Indicator Light
(located in the instrument cluster) starts to
flash as soon as the tires lose traction and the
ESC system becomes active. The ESC
Activation/Malfunction Indicator Light also
flashes when TCS is active. If the ESC
Activation/Malfunction Indicator Light begins to
flash during acceleration, ease up on the
accelerator and apply as little throttle as
possible. Be sure to adapt your speed and
driving to the prevailing road conditions.
The ESC OFF Indicator Light indicates
the Electronic Stability Control (ESC)
is in a reduced mode.
NOTE:
The ESC Activation/Malfunction Indicator
Light and the ESC OFF Indicator Light come
on momentarily each time the ignition switch
placed in the ON position.
Each time the ignition is placed in the ON
position, the ESC system will be on even if it
was turned off previously.
Electronic Roll Mitigation (ERM)
ERM anticipates the potential for wheel lift by
monitoring the driver’s steering wheel input and
the speed of the vehicle. When ERM determines
that the rate of change of the steering wheel
angle and vehicle’s speed are sufficient to
potentially cause wheel lift, it then applies the
appropriate brake and may also reduce engine
power to lessen the chance that wheel lift will
occur.
ERM can only reduce the chance of wheel lift
occurring during severe or evasive driving
maneuvers; it cannot prevent wheel lift due to
other factors, such as road conditions, leaving
the roadway, or striking objects or other
vehicles.
Hill Start Assist (HSA)
HSA is designed to assist the driver when
starting a vehicle from a stop on a hill. HSA will
maintain the level of brake pressure the driver
applied for a short period of time after the driver
takes their foot off of the brake pedal. If the
driver does not apply the throttle during this
short period of time, the system will release
brake pressure and the vehicle will roll down the
hill. The system will release brake pressure in
proportion to the amount of throttle applied as
the vehicle starts to move in the intended
direction of travel.
HSA Activation Criteria
The following criteria must be met in order for
HSA to activate:
The vehicle must be stopped.
The vehicle must be on a 5% (approximate)
grade or greater hill.
Gear selection matches vehicle uphill direc -
tion (i.e., vehicle facing uphill is in forward
gear; vehicle backing uphill is in REVERSE
gear).
WARNING!
Many factors, such as vehicle loading, road
conditions and driving conditions, influence
the chance that wheel lift or rollover may
occur. ERM cannot prevent all wheel lift or roll
overs, especially those that involve leaving
the roadway or striking objects or other vehi -
cles. The capabilities of an ERM-equipped
vehicle must never be exploited in a reckless
or dangerous manner which could jeopardize
the user's safety or the safety of others.

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150SAFETY
tire sidewall. The tire pressure will also increase
as the vehicle is driven — this is normal and
there should be no adjustment for this
increased pressure.
See Úpage 234 on how to properly inflate the
vehicle’s tires.
The TPMS will warn the driver of a low tire
pressure if the tire pressure falls below the
low-pressure warning limit for any reason,
including low temperature effects and natural
pressure loss through the tire.
The TPMS will continue to warn the driver of low
tire pressure as long as the condition exists,
and will not turn off until the tire pressure is at
or above the recommended cold placard
pressure. Once the low tire pressure warning
(TPMS Warning Light) illuminates, you must
increase the tire pressure to the recommended
cold placard pressure in order for the TPMS
Warning Light to turn off. The system will
automatically update and the TPMS Warning
Light will turn off once the system receives the
updated tire pressures. The vehicle may need to
be driven for up to 20 minutes above 15 mph
(24 km/h) in order for the TPMS to receive this
information. NOTE:
When filling warm tires, the tire pressure may
need to be increased up to an additional 4 psi
(28 kPa) above the recommended cold placard
pressure in order to turn the TPMS Warning
Light off.
For example, your vehicle may have a
recommended cold (parked for more than three
hours) placard pressure of 30 psi (207 kPa). If
the ambient temperature is 68°F (20°C) and
the measured tire pressure is 27 psi (186 kPa),
a temperature drop to 20°F (-7°C) will
decrease the tire pressure to approximately
23 psi (158 kPa). This tire pressure is
sufficiently low enough to turn on the TPMS
Warning Light. Driving the vehicle may cause
the tire pressure to rise to approximately 27 psi
(186 kPa), but the TPMS Warning Light will still
be on. In this situation, the TPMS Warning Light
will turn off only after the tires are inflated to the
vehicle’s recommended cold placard pressure
value.CAUTION!
The TPMS has been optimized for the orig
-
inal equipment tires and wheels. TPMS
pressures and warning have been estab -
lished for the tire size equipped on your
vehicle. Undesirable system operation or
sensor damage may result when using
replacement equipment that is not of the
same size, type, and/or style. Aftermarket
wheels can cause sensor damage.
Using aftermarket tire sealants may cause
the Tire Pressure Monitoring System
(TPMS) sensor to become inoperable. After
using an aftermarket tire sealant it is
recommended that you take your vehicle to
an authorized dealership to have your
sensor function checked.
After inspecting or adjusting the tire pres -
sure always reinstall the valve stem cap.
This will prevent moisture and dirt from
entering the valve stem, which could
damage the TPMS sensor.

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