fuel RAM PROMASTER CITY 2022 User Guide

STARTING AND OPERATING53
IF ENGINE FAILS TO START
If the engine fails to start after you have followed
the “Normal Starting” or “Extreme Cold Weather”
procedure, and has not experienced an extended
park condition as identified in “Extended Park
Starting” procedure, it may be flooded. Push the
accelerator pedal all the way to the floor and hold
it there. Crank the engine for no more than 10
seconds. This should clear any excess fuel in case
the engine is flooded. Leave the ignition key in the
MAR (ON/RUN) position, release the accelerator
pedal and repeat the “Normal Starting” procedure.
AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine and
permits quicker starts in cold weather.
Connect the cord to a 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
For ambient temperatures below 0°F (-18°C), the
engine block heater is recommended. For ambient
temperatures below -20°F (-29°C), the engine
block heater is required.
The engine block heater cord is routed under the
hood, behind to the driver’s side headlamp. Follow
the steps below to properly use the engine block
heater:

1. Locate the engine block heater cord (behind
the driver’s side headlamp).

2. Undo the hook-and-loop strap that secures the heater cord in place. 3. Pull the cord to the front of the vehicle and
plug it into a grounded, three-wire extension
cord.
4. After the vehicle is running, reattach the cord to the hook-and-loop strap and properly stow
away behind the driver’s side headlamp.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
dealer.
The engine block heater will require 110 Volts
AC and 6.5 Amps to activate the heater
element.
The engine block heater must be plugged in at
least one hour to have an adequate warming
effect on the engine.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 181.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than 10
seconds at a time. Wait 10 to 15 seconds before
trying again.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.
4

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56STARTING AND OPERATING
KEY IGNITION PARK INTERLOCK
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be in
PARK before the ignition can be turned to the full
STOP (OFF/LOCK) (key removal) position. The key
can only be removed from the ignition when the
ignition is in the STOP (OFF/LOCK) position, and
once removed, the transmission is locked in PARK.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the ignition must be in the MAR (ON/RUN)
position (engine running or not) and the brake
pedal must be pressed. The brake pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the vehicle
is stopped or moving at low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear range (PRND) is displayed
both beside the gear selector and in the
instrument cluster display. To select a gear range,
push the lock button on the gear selector and
move the lever rearward or forward. You must also
press the brake pedal to shift the transmission out
of PARK (or NEUTRAL, when the vehicle is stopped
or moving at low speeds). Select the DRIVE range
for normal driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear
(for example, driver selects REVERSE while driving
forward), the position indicator will blink continu
-
ously until the selector is returned to the proper
position, or the requested shift can be completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles or kilometers. The 9-speed transmission has been developed to
meet the needs of current and future FWD/AWD
vehicles. Software and calibration is refined to
optimize the customer’s driving experience and
fuel economy. By design, some vehicle and
driveline combinations utilize NINTH gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.

The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts can
be made using the ERS shift control. Moving the gear
selector into the ERS “-”/”+” position (beside the
DRIVE position) activates ERS mode, displays the
current gear in the instrument cluster, and prevents
automatic upshifts beyond this gear. In ERS mode,
toggling the gear selector forward “-” or rearward “+”
will change the highest available gear

Ú
page 59.

NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
CAUTION!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.

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58STARTING AND OPERATING
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, push the lock button
on the gear selector and firmly move the gear
selector all the way forward until it stops and is
fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position.
With brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. Apply
the parking brake and shift the transmission into
PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), use
the Electronic Range Select (ERS) shift control to
select a lower gear range Úpage 59. Under these
conditions, using a lower gear range will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal
operating limits, the transmission controller may
modify the transmission shift schedule, reduce
engine torque, and/or expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to overheating.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil-
dren). A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 75.
For Towing A Disabled Vehicle Ú page 187.

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STARTING AND OPERATING59
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light may
illuminate and the transmission may operate
differently until the transmission cools down.

During cold temperatures, transmission
operation may be modified depending on engine
and transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm

Ú
page 59. Normal operation will resume once
the transmission temperature has risen to a
suitable level.

Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in a fixed
gear, or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven to
an authorized dealer for service without damaging
the transmission. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:
Even if the transmission can be reset, we recommend
that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diag -
nostic equipment to assess the condition of your
transmission. If the transmission cannot be reset,
authorized dealer service is required.

Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the transmission fluid is warm [usually after 1 to
3 miles (2 to 5 km) of driving]. Because the engine
speed is higher when the torque converter clutch is
not engaged, it may seem as if the transmission is
not shifting properly when cold. This is normal. The
torque converter clutch will function normally once
the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to limit the
highest available gear. For example, if you set the
transmission gear limit to FIFTH gear, the
transmission will not shift above FIFTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.

Moving the gear selector to the ERS position (beside
DRIVE) will activate ERS mode, display the current
gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, moving
the gear selector forward “-” or rearward “+” will
change the top available gear, which will be
displayed in the instrument cluster.

To exit ERS mode, simply return the gear selector
to the DRIVE position.4

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66STARTING AND OPERATING
NOTE:If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with
water, and dry with a soft cloth. Do not cover the
lens.
REFUELING THE VEHICLE
The gas cap is located on the left side of the
vehicle. If the gas cap is lost or damaged, be sure
to use the correct replacement cap for this vehicle

1. Open the fuel filler door.

2. Remove the fuel cap by rotating it counter -
clockwise.
Fuel Filler Cap

NOTE:The driver's side sliding door cannot be opened
while the fuel door is open. This feature operates
only when the sliding door is in a closed position
prior to opening the fuel door.
3. Fully insert the gasoline nozzle into the filler
pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off,
the fuel tank is full.
Wait five seconds before removing the fuel
nozzle to allow excess fuel to drain from the
nozzle.
5. Remove gasoline nozzle, reinstall fuel cap and close fuel filler door.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using ParkView to be able
to stop in time when an obstacle is seen. It is
recommended that the driver look frequently
over his/her shoulder when using ParkView.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is removed
or the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light (MIL) to turn on.
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap. A poorly
fitting cap could let impurities into the fuel
system and may cause the Malfunction Indi -
cator Light (MIL) to turn on, due to fuel vapors
escaping from the system.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.

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STARTING AND OPERATING67
NOTE:
Tighten the fuel filler cap until you hear a
“clicking” sound. This is an indication that the
fuel filler cap is properly tightened.
If the gas cap is not tightened properly, the MIL
may come on. Be sure the gas cap is tightened
every time the vehicle is refueled.
VEHICLE LOADING
As required by National Highway Traffic Safety
Administration regulations, your vehicle has a
certification label affixed to the driver's side door or
B-pillar.
If seats are removed for carrying cargo, do not
exceed the specified GVWR and GAWR.
VEHICLE CERTIFICATION LABEL
Your vehicle has a Vehicle Certification Label
affixed to the driver’s side B-pillar or the rear of the
driver’s door.
The label contains the following information:
Name of manufacturer
Month and year of manufacture
Gross Vehicle Weight Rating (GVWR)
Gross Axle Weight Rating (GAWR) front and rear
Vehicle Identification Number (VIN)
Type of vehicle
Month, Day, and Hour of manufacture (MDH)
The bar code allows a computer scanner to read
the VIN.
GROSS VEHICLE WEIGHT RATING
(GVWR)
The GVWR is the total allowable weight of your
vehicle. This includes driver, passengers, and
cargo. The total load must be limited so that you do
not exceed the GVWR.
GROSS AXLE WEIGHT RATING (GAWR)
The GAWR is the maximum capacity of the front
and rear axles. Distribute the load over the front
and rear axles evenly. Make sure that you do not
exceed either front or rear GAWR.
TIRE SIZE
The tire size on the Vehicle Certification Label
represents the actual tire size on your vehicle.
Replacement tires must be equal to the load
capacity of this tire size.
RIM SIZE
This is the rim size that is appropriate for the tire
size listed.
INFLATION PRESSURE
This is the cold tire inflation pressure for your
vehicle for all loading conditions up to full GAWR.
CURB WEIGHT
The curb weight of a vehicle is defined as the total
weight of the vehicle with all fluids, including
vehicle fuel, at full capacity conditions, and with no
occupants or cargo loaded into the vehicle. The
front and rear curb weight values are determined
by weighing your vehicle on a commercial scale
before any occupants or cargo are added.
WARNING!
Because the front wheels steer the vehicle, it is
important that you do not exceed the maximum
front or rear GAWR. A dangerous driving
condition can result if either rating is exceeded.
You could lose control of the vehicle and have a
collision.
4

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74STARTING AND OPERATING

Seven-Pin Connector

TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, use
the Electronic Range Select (ERS) shift control to
select a lower gear range.
NOTE:Using a lower gear range while operating the
vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat build up.
This action will also provide better engine braking.
Electronic Range Select (ERS)
When using the ERS shift control, select the
highest gear that allows for adequate perfor -
mance and avoids frequent downshifts. For
example, choose “5” if the desired speed can be
maintained. Choose “4” or “3” if needed to
maintain the desired speed.
To prevent excess heat generation, avoid
continuous driving at high RPM. Reduce vehicle
speed as necessary to avoid extended driving at
high RPM. Return to a higher gear range or
vehicle speed when grade and road conditions
allow.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes

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MULTIMEDIA81
Units
Touchscreen Beep This setting will allow you to turn the touchscreen beep on or off.
Display Trip B This setting will turn on or off the Trip B display on the Instrument Cluster
Display.
Setting Name
Description
When the Units button is pressed on the touchscreen, the system displays the different measurement options. The selected unit of measurement will display
in the instrument cluster display and Navigation system (if equipped). The available settings are:
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting NameDescription
US This setting will change the unit of measurement on the display to US.
Metric This setting will change the unit of measurement on the display to Metric.
Custom
This setting changes the “Speed” (MPH or km/h), “Distance” (mi or km),
“Fuel Consumption” (MPG [US], MPG [UK], L/100 km, or km/L), “Pressure”
(psi, kPa, or bar), and “Temperature” (°C or °F) units of measurement
independently.

5

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136SAFETY
NOTE:
The TPMS is not intended to replace normal tire
care and maintenance or to provide warning of
a tire failure or condition.
The TPMS should not be used as a tire pressure
gauge while adjusting your tire pressure.
Driving on a significantly underinflated tire
causes the tire to overheat and can lead to tire
failure. Underinflation also reduces fuel effi -
ciency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
The TPMS is not a substitute for proper tire
maintenance, and it is the driver’s responsibility
to maintain correct tire pressure using an accu -
rate tire pressure gauge, even if underinflation
has not reached the level to trigger illumination
of the TPMS Warning Light.
Seasonal temperature changes will affect tire
pressure, and the TPMS will monitor the actual
tire pressure in the tire Ú page 245.
Base System
This is the TPMS Warning Light located
in the instrument cluster.
The TPMS uses wireless technology with
wheel rim mounted electronic sensors
to monitor tire pressure levels. Sensors, mounted
to each wheel as part of the valve stem, transmit
tire pressure readings to the receiver module.
NOTE:It is particularly important for you to check the tire
pressure in all of the tires on your vehicle regularly
and to maintain the proper pressure.
The TPMS consists of the following components:
Receiver module
Four TPMS sensors
Tire Pressure Monitoring System Warning Light
Tire Pressure Monitoring System Low
Pressure Warnings
The Tire Pressure Monitoring System Warning Light
will illuminate in the instrument cluster, an audible
chime will be activated, and the “Check tire
pressure” text message will display when one or
more of the four active road tire pressures are low.
Should this occur, you should stop as soon as
possible, check the inflation pressure of each tire
on your vehicle, and inflate each tire to the
vehicle’s recommended cold placard pressure
value. The system will automatically update and
the TPMS Warning Light will extinguish once the
updated tire pressures have been received. The
vehicle may need to be driven for up to 20 minutes
above 15 mph (24 km/h) to receive this
information.
Check TPMS Warnings
The TPMS Warning Light will flash on and off for 75
seconds and remain on solid when a system fault
is detected, an audible chime will be activated and
a proper text message will be displayed. If the
ignition key is cycled, this sequence will repeat
providing the system fault still exists. The TPMS
Warning Light will turn off when the fault condition
no longer exists. A system fault can occur with any
of the following scenarios:

1. Jamming due to electronic devices or driving next to facilities emitting the same radio
frequencies as the TPMS sensors.

2. Installing some form of aftermarket window tinting that affects radio wave signals.
3. Snow or ice around the wheels or wheel housings.
4. Using tire chains on the vehicle.
5. Using wheels/tires not equipped with TPMS sensors.
NOTE:Your vehicle can be equipped with either a Tire
Service Kit, a compact spare tire or a regular size
spare tire (with or without original TPMS sensor).

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150SAFETY
NOTE:
Air bag covers may not be obvious in the interior
trim, but they will open during air bag deploy -
ment.
After any collision, the vehicle should be taken
to an authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication
network remains intact, and the power remains
intact, depending on the nature of the event, the
Occupant Restraint Controller (ORC) will determine
whether to have the Enhanced Accident Response
System perform the following functions:
Cut off fuel to the engine (if equipped)
Cut off battery power to the electric motor
(if equipped)
Flash hazard lights as long as the battery has
power
Turn on the interior lights, which remain on as
long as the battery has power or for 15 minutes
from the intervention of the Enhanced Accident
Response System
Unlock the power door locks
Your vehicle may also be designed to perform any
of these other functions in response to the
Enhanced Accident Response System:
Turn off the Fuel Filter Heater, Turn off the HVAC
Blower Motor, Close the HVAC Circulation Door
Cut off battery power to the:
Engine
Electric Motor (if equipped)
Electric Power Steering
Brake booster
Electric park brake
Automatic transmission gear selector
Horn
Front wiper
Headlamp washer pump (if equipped)
NOTE:After an accident, remember to cycle the ignition to
the STOP/OFF position and remove the key from
the ignition switch to avoid draining the battery.
Carefully check the vehicle for fuel leaks in the
engine compartment and on the ground near the
engine compartment and fuel tank before
resetting the system and starting the engine. If
there are no fuel leaks or damage to the vehicle
electrical devices (e.g. headlights) after an
accident, reset the system by following the
procedure described below. If you have any doubt,
contact an authorized dealer.
Enhanced Accident Response System
Reset Procedure
In order to reset the Enhanced Accident Response
System functions after an event, the ignition switch
must be changed from ignition AVV/START or
MAR/RUN to ignition STOP/OFF. Carefully check
the vehicle for fuel leaks in the engine
compartment and on the ground near the engine
compartment and fuel tank before resetting the
system and starting the engine. After an accident,
if the vehicle will not start after performing the
reset procedure, the vehicle must be towed to an
authorized dealer to be inspected and to have the
Enhanced Accident Response System reset.
WARNING!
Deployed air bags and seat belt pretensioners
cannot protect you in another collision. Have the
air bags, seat belt pretensioners, and the seat
belt retractor assemblies replaced by an
authorized dealer immediately. Also, have the
Occupant Restraint Controller System serviced
as well.

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