stop start RAM PROMASTER CITY 2022 User Guide

58STARTING AND OPERATING
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, push the lock button
on the gear selector and firmly move the gear
selector all the way forward until it stops and is
fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position.
With brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. Apply
the parking brake and shift the transmission into
PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), use
the Electronic Range Select (ERS) shift control to
select a lower gear range Úpage 59. Under these
conditions, using a lower gear range will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal
operating limits, the transmission controller may
modify the transmission shift schedule, reduce
engine torque, and/or expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to overheating.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil-
dren). A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 75.
For Towing A Disabled Vehicle Ú page 187.

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STARTING AND OPERATING59
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light may
illuminate and the transmission may operate
differently until the transmission cools down.

During cold temperatures, transmission
operation may be modified depending on engine
and transmission temperature as well as vehicle
speed. This feature improves warm up time of the
engine and transmission to achieve maximum
efficiency. Engagement of the torque converter
clutch, and shifts into EIGHTH or NINTH gear, are
inhibited until the transmission fluid is warm

Ú
page 59. Normal operation will resume once
the transmission temperature has risen to a
suitable level.

Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission may operate only in a fixed
gear, or may remain in NEUTRAL. The Malfunction
Indicator Light (MIL) may be illuminated. Limp
Home Mode may allow the vehicle to be driven to
an authorized dealer for service without damaging
the transmission. In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:
Even if the transmission can be reset, we recommend
that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diag -
nostic equipment to assess the condition of your
transmission. If the transmission cannot be reset,
authorized dealer service is required.

Torque Converter Clutch
A feature designed to improve fuel economy has
been included in the automatic transmission on
your vehicle. A clutch within the torque converter
engages automatically at calibrated speeds. This
may result in a slightly different feeling or response
during normal operation in the upper gears. When
the vehicle speed drops or during some
accelerations, the clutch automatically
disengages.
NOTE:The torque converter clutch will not engage until
the transmission fluid is warm [usually after 1 to
3 miles (2 to 5 km) of driving]. Because the engine
speed is higher when the torque converter clutch is
not engaged, it may seem as if the transmission is
not shifting properly when cold. This is normal. The
torque converter clutch will function normally once
the transmission is sufficiently warm.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to limit the
highest available gear. For example, if you set the
transmission gear limit to FIFTH gear, the
transmission will not shift above FIFTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.

Moving the gear selector to the ERS position (beside
DRIVE) will activate ERS mode, display the current
gear in the instrument cluster, and set that gear as
the top available gear. Once in ERS mode, moving
the gear selector forward “-” or rearward “+” will
change the top available gear, which will be
displayed in the instrument cluster.

To exit ERS mode, simply return the gear selector
to the DRIVE position.4

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62STARTING AND OPERATING
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
TO RESUME SPEED
To resume a previously set speed, push the RES (+)
button and release. Resume can be used at any
speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
TO DEACTIVATE
A tap on the brake pedal, pushing the CAN button,
or normal brake pressure will deactivate the Cruise
Control system without erasing the set speed from
memory.
Pushing the on/off button or turning the ignition
switch off erases the set speed from memory.
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED
The ParkSense system provides an audible
indication of the distance between the rear fascia/
bumper and a detected obstacle when backing up
(e.g. during a parking maneuver) Ú page 64.

The ParkSense system is automatically activated
when the transmission is placed into REVERSE. As
the distance from an obstacle behind the vehicle
decreases, the audible alert becomes more frequent.

Interaction With Trailer Towing
The ParkSense system is automatically
deactivated when a trailer equipped by Mopar® is
hitched to the vehicle. The system will be
automatically activated as soon as the trailer is
removed. If it does not happen, turning the key
ignition switch to STOP (OFF/LOCK) position and
then to AVV (START) again would be needed. If a
non-Mopar® trailer hitch is mounted, the sensor
deactivation cannot be guaranteed.
PARKSENSE REAR PARK ASSIST
S
ENSORS

The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the vehicle
that is within the sensors’ field of view. The sensors
can detect obstacles, in the horizontal direction,
from approximately 12 inches (30 cm) up to
55 inches (140 cm) from the center of the rear
fascia/bumper and up to 24 inches (60 cm) from
the corners of the rear fascia/bumper, depending on
the location, type and orientation of the obstacle.
ParkSense Rear Park Assist Sensors Locations

If several obstacles are detected, the ParkSense
system indicates the nearest obstacle.
The minimum height of a detectable obstacle
corresponds to the maximum height of an obstacle
that would clear the underside of the vehicle
during the parking maneuver.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.

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STARTING AND OPERATING63
PARKSENSE REAR PARK ASSIST
A
LERTS
If an obstacle is behind the vehicle when REVERSE gear is engaged, an audible alert is activated.
The tones emitted by the loudspeaker inform the driver that the vehicle is approaching an obstacle. The pauses between the tones are directly proportional to
the distance from the obstacle. Pulses emitted in quick succession indicate the presence of a very close obstacle. A continuous tone indicates that the obstacle
is less than 12 inches (30 cm) away.
While audible signals are emitted, the audio system is muted.
The audible signal is turned off immediately if the distance increases. The tone cycle remains constant if the distance measured by the inner sensors is constant.
If this condition occurs for the external sensors, the signal is turned off after three seconds (stopping warnings during maneuvers parallel to walls).
Audible And Visual Signals Supplied By The Park Assist System
SIGNAL MEANING INDICATION
Obstacle Distance
An obstacle is present within the sensors' field of view
Audible signal
(dashboard loudspeaker)
• Sound pulses emitted at a rate that increases as
the distance decreases
• Emits continuous tone at 12 inches (30 cm)
• Adjustable volume level programmable through
personal settings in the instrument cluster display
Ú page 40
Failure Sensor or system failuresVisual Signal
(instrument panel)
• Icon appears on display
• Message is displayed on instrument cluster
display (if equipped)4

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STARTING AND OPERATING65
If it’s necessary to keep the ball mount and hitch
ball assembly mounted for a long period, it is
possible to filter out the ball mount and hitch ball
assembly presence in the sensor field of view. The
filtering operation must be performed only by an
authorized dealer.
PARKVIEW REAR BACK UP CAMERA
Your vehicle is equipped with the ParkView Rear
Back Up Camera that allows you to see an
on-screen image of the rear surroundings of your
vehicle whenever the gear selector is put into
REVERSE. The image will be displayed on the
touchscreen display along with a caution note to “Check Entire Surroundings” across the top of the
screen. After five seconds this note will disappear.
The ParkView camera is located on the rear of the
vehicle above the rear license plate.
The Rear Back Up Camera can also be activated
when the vehicle is not in REVERSE through the
Uconnect system Ú
page 79.
NOTE:If one of the rear cargo doors is not completely
closed, the Back Up Camera cannot provide an
accurate image of the area behind the vehicle. A
dedicated message will appear on the Uconnect
display indicating the camera is not in the correct
position.
The Camera Delay setting can be set to on/off in
the rear camera settings menu. When the vehicle
is shifted out of REVERSE and the Camera Delay is
turned off, the rear camera mode is exited and the
navigation or audio screen appears on display
again.
When the transmission is shifted out of REVERSE,
and Camera Delay is activated in the menu screen,
the camera image will continue to be displayed for
up to 10 seconds, unless the speed of the vehicle
is greater than 8 mph (13 km/h), the transmission
is in PARK, or the ignition is placed in the STOP
(OFF/LOCK) position. When displayed, static grid lines will illustrate the
width of the vehicle and will show separate zones
that will help indicate the distance to the rear of
the vehicle. The following table shows the
approximate distances for each zone:
CAUTION!
ParkSense is only a parking aid and it is
unable to recognize every obstacle, including
small obstacles. Parking curbs might be
temporarily detected or not detected at all.
Obstacles located above or below the sensors
will not be detected when they are in close
proximity.
The vehicle must be driven slowly when using
ParkSense in order to be able to stop in time
when an obstacle is detected. It is recom
-
mended that the driver looks over his/her
shoulder when using ParkSense.
Zone Distance To The Rear
Of The Vehicle
Red 0 - 1 ft (0 - 30 cm)
Yellow 1 ft - 3 ft (30 cm - 1 m)
Green 3 ft or greater
(1 m or greater)
WARNING!
Drivers must be careful when backing up even
when using the ParkView Rear Back Up Camera.
Always check carefully behind your vehicle, and
be sure to check for pedestrians, animals, other
vehicles, obstructions, or blind spots before
backing up. You are responsible for the safety of
your surroundings and must continue to pay
attention while backing up. Failure to do so can
result in serious injury or death.
4

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66STARTING AND OPERATING
NOTE:If snow, ice, mud, or any foreign substance builds
up on the camera lens, clean the lens, rinse with
water, and dry with a soft cloth. Do not cover the
lens.
REFUELING THE VEHICLE
The gas cap is located on the left side of the
vehicle. If the gas cap is lost or damaged, be sure
to use the correct replacement cap for this vehicle

1. Open the fuel filler door.

2. Remove the fuel cap by rotating it counter -
clockwise.
Fuel Filler Cap

NOTE:The driver's side sliding door cannot be opened
while the fuel door is open. This feature operates
only when the sliding door is in a closed position
prior to opening the fuel door.
3. Fully insert the gasoline nozzle into the filler
pipe.
4. Fill the vehicle with fuel.
NOTE:
When the fuel nozzle “clicks” or shuts off,
the fuel tank is full.
Wait five seconds before removing the fuel
nozzle to allow excess fuel to drain from the
nozzle.
5. Remove gasoline nozzle, reinstall fuel cap and close fuel filler door.
CAUTION!
To avoid vehicle damage, ParkView should
only be used as a parking aid. The ParkView
camera is unable to view every obstacle or
object in your drive path.
To avoid vehicle damage, the vehicle must be
driven slowly when using ParkView to be able
to stop in time when an obstacle is seen. It is
recommended that the driver look frequently
over his/her shoulder when using ParkView.
WARNING!
Never have any smoking materials lit in or
near the vehicle when the gas cap is removed
or the tank is being filled.
Never add fuel when the engine is running.
This is in violation of most state and federal
fire regulations and may cause the Malfunc -
tion Indicator Light (MIL) to turn on.
A fire may result if gasoline is pumped into a
portable container that is inside of a vehicle.
You could be burned. Always place gas
containers on the ground while filling.
CAUTION!
Damage to the fuel system or emissions
control system could result from using an
improper fuel tank filler tube cap. A poorly
fitting cap could let impurities into the fuel
system and may cause the Malfunction Indi -
cator Light (MIL) to turn on, due to fuel vapors
escaping from the system.
To avoid fuel spillage and overfilling, do not
“top off” the fuel tank after filling.

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STARTING AND OPERATING73
Towing Requirements — Trailer Brakes
Do not interconnect the hydraulic brake system
or vacuum system of your vehicle with that of
the trailer. This could cause inadequate braking
and possible personal injury.
An electronically actuated trailer brake
controller is required when towing a trailer with
electronically actuated brakes. When towing a
trailer equipped with a hydraulic surge actuated
brake system, an electronic brake controller is
not required.
Trailer brakes are recommended for trailers
over 1,000 lb (453 kg) and required for trailers
in excess of 2,000 lb (907 kg).
Towing Requirements — Trailer Lights And
Wiring
Whenever you pull a trailer, regardless of the trailer
size, stoplights and turn signals on the trailer are
required for motoring safety.
The Trailer Tow Package may include a four- and
seven-pin wiring harness. Use a factory approved
trailer harness and connector.
NOTE:Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the
vehicle but you must mate the harness to a trailer
connector. Refer to the following illustrations.
NOTE:
Disconnect trailer wiring connector from the
vehicle before launching a boat (or any other
device plugged into vehicle’s electrical connect)
into water.
Be sure to reconnect once clear from water
area.

Four-Pin Connector

WARNING!
Do not connect trailer brakes to your vehicle's
hydraulic brake lines. It can overload your
brake system and cause it to fail. You might
not have brakes when you need them and
could have an accident.
Towing any trailer will increase your stopping
distance. When towing, you should allow for
additional space between your vehicle and the
vehicle in front of you. Failure to do so could
result in an accident.
CAUTION!
If the trailer weighs more than 1,000 lb (453 kg)
loaded, it should have its own brakes and they
should be of adequate capacity. Failure to do
this could lead to accelerated brake lining wear,
higher brake pedal effort, and longer stopping
distances.
1 — Ground
2 — Park
3 — Left Stop/Turn
4 — Right Stop/Turn
4

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74STARTING AND OPERATING

Seven-Pin Connector

TOWING TIPS
Before towing, practice turning, stopping, and
backing up the trailer in an area located away from
heavy traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to
avoid frequent shifting when towing. However, if
frequent shifting does occur while in DRIVE, use
the Electronic Range Select (ERS) shift control to
select a lower gear range.
NOTE:Using a lower gear range while operating the
vehicle under heavy loading conditions will
improve performance and extend transmission life
by reducing excessive shifting and heat build up.
This action will also provide better engine braking.
Electronic Range Select (ERS)
When using the ERS shift control, select the
highest gear that allows for adequate perfor -
mance and avoids frequent downshifts. For
example, choose “5” if the desired speed can be
maintained. Choose “4” or “3” if needed to
maintain the desired speed.
To prevent excess heat generation, avoid
continuous driving at high RPM. Reduce vehicle
speed as necessary to avoid extended driving at
high RPM. Return to a higher gear range or
vehicle speed when grade and road conditions
allow.
Cruise Control — If Equipped
Do not use on hilly terrain or with heavy loads.
When using the Cruise Control, if you experience
speed drops greater than 10 mph (16 km/h),
disengage until you can get back to cruising
speed.
Use Cruise Control in flat terrain and with light
loads to maximize fuel efficiency.
1 — Backup Lamps
2 — Running Lamps
3 — Left Stop/Turn
4 — Ground
5 — Battery
6 — Right Stop/Turn
7 — Electric Brakes

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76STARTING AND OPERATING
RECREATIONAL TOWING — AUTOMATIC
T
RANSMISSION
Recreational towing is allowed ONLY if the front
wheels are OFF the ground. This may be
accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:

1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer's
instructions.

2. Drive the front wheels onto the tow dolly.
3. Firmly apply the parking brake. Place the transmission in PARK.
4. Properly secure the front wheels to the dolly, following the dolly manufacturer's instructions.
5. Release the parking brake.
DRIVING TIPS
DRIVING ON SLIPPERY SURFACES
Acceleration
Rapid acceleration on snow covered, wet, or other
slippery surfaces may cause the driving wheels to
pull erratically to the right or left. This phenomenon
occurs when there is a difference in the surface
traction under the front (driving) wheels.
Traction
When driving on wet or slushy roads, it is possible
for a wedge of water to build up between the tire
and road surface. This is hydroplaning and may
cause partial or complete loss of vehicle control
and stopping ability. To reduce this possibility, the
following precautions should be observed:
Slow down during rainstorms or when the roads
are slushy.
Slow down if the road has standing water or
puddles.
Replace the tires when tread wear indicators
first become visible.
Keep tires properly inflated.
Maintain sufficient distance between your
vehicle and the vehicle in front of you to avoid a
collision in a sudden stop.
DRIVING THROUGH WATER
Driving through water more than a few inches/
centimeters deep will require extra caution to
ensure safety and prevent damage to your vehicle.
CAUTION!
DO NOT flat tow this vehicle. Damage to the
drivetrain will result. If this vehicle requires
towing, make sure the drive wheels are OFF
the ground.
Towing this vehicle in violation of the above
requirements can cause severe transmission
damage. Damage from improper towing is not
covered under the New Vehicle Limited
Warranty.
WARNING!

Rapid acceleration on slippery surfaces is
dangerous. Unequal traction can cause sudden
pulling of the front wheels. You could lose control of
the vehicle and possibly have a collision. Accelerate
slowly and carefully whenever there is likely to be
poor traction (ice, snow, wet, mud, loose sand, etc.).

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STARTING AND OPERATING77
(Continued)
(Continued)
Flowing/Rising Water
Shallow Standing Water
Although your vehicle is capable of driving through
shallow standing water, consider the following
Cautions and Warnings before doing so.
WARNING!
Do not drive on or across a road or path where
water is flowing and/or rising (as in storm
run-off). Flowing water can wear away the road
or path's surface and cause your vehicle to sink
into deeper water. Furthermore, flowing and/or
rising water can carry your vehicle away swiftly.
Failure to follow this warning may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
WARNING!
Driving through standing water limits your
vehicle’s traction capabilities. Do not exceed
5 mph (8 km/h) when driving through
standing water.
Driving through standing water limits your
vehicle’s braking capabilities, which increases
stopping distances. Therefore, after driving
through standing water, drive slowly and
lightly press on the brake pedal several times
to dry the brakes.
Failure to follow these warnings may result in
injuries that are serious or fatal to you, your
passengers, and others around you.
CAUTION!
Always check the depth of the standing water
before driving through it. Never drive through
standing water that is deeper than the bottom
of the tire rims mounted on the vehicle.
Determine the condition of the road or the
path that is under water and if there are any
obstacles in the way before driving through
the standing water.
WARNING!
Do not exceed 5 mph (8 km/h) when driving through standing water. This will minimize
wave effects.
Driving through standing water may cause
damage to your vehicle’s drivetrain compo -
nents. Always inspect your vehicle’s fluids
(i.e., engine oil, transmission, axle, etc.) for
signs of contamination (i.e., fluid that is milky
or foamy in appearance) after driving through
standing water. Do not continue to operate
the vehicle if any fluid appears contaminated,
as this may result in further damage. Such
damage is not covered by the New Vehicle
Limited Warranty.
Getting water inside your vehicle’s engine can
cause it to lock up and stall out, and cause
serious internal damage to the engine. Such
damage is not covered by the New Vehicle
Limited Warranty.
CAUTION!
4

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