key RAM PROMASTER CITY 2022 Owner's Manual

STARTING AND OPERATING53
IF ENGINE FAILS TO START
If the engine fails to start after you have followed
the “Normal Starting” or “Extreme Cold Weather”
procedure, and has not experienced an extended
park condition as identified in “Extended Park
Starting” procedure, it may be flooded. Push the
accelerator pedal all the way to the floor and hold
it there. Crank the engine for no more than 10
seconds. This should clear any excess fuel in case
the engine is flooded. Leave the ignition key in the
MAR (ON/RUN) position, release the accelerator
pedal and repeat the “Normal Starting” procedure.
AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine and
permits quicker starts in cold weather.
Connect the cord to a 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
For ambient temperatures below 0°F (-18°C), the
engine block heater is recommended. For ambient
temperatures below -20°F (-29°C), the engine
block heater is required.
The engine block heater cord is routed under the
hood, behind to the driver’s side headlamp. Follow
the steps below to properly use the engine block
heater:

1. Locate the engine block heater cord (behind
the driver’s side headlamp).

2. Undo the hook-and-loop strap that secures the heater cord in place. 3. Pull the cord to the front of the vehicle and
plug it into a grounded, three-wire extension
cord.
4. After the vehicle is running, reattach the cord to the hook-and-loop strap and properly stow
away behind the driver’s side headlamp.
NOTE:
The engine block heater cord is a factory
installed option. If your vehicle is not equipped,
heater cords are available from an authorized
dealer.
The engine block heater will require 110 Volts
AC and 6.5 Amps to activate the heater
element.
The engine block heater must be plugged in at
least one hour to have an adequate warming
effect on the engine.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 181.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than 10
seconds at a time. Wait 10 to 15 seconds before
trying again.
WARNING!
Remember to disconnect the engine block
heater cord before driving. Damage to the
110-115 Volt electrical cord could cause
electrocution.
4

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STARTING AND OPERATING55
(Continued)
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while
shifting out of PARK.
WARNING!
When exiting the vehicle, always remove the
key fob from the ignition and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the gear
selector.
Do not leave the key fob in or near the vehicle,
or in a location accessible to children. A child
could operate power windows, other controls,
or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.
Always fully apply the parking brake when
leaving your vehicle or it may roll and cause
damage or injury. Also, be certain to leave an
automatic transmission in PARK. Failure to do
so may cause the vehicle to roll and cause
damage or injury.
CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, turn the engine OFF, and remove the
ignition key. Once the key is removed, the
transmission is locked in PARK, securing the
vehicle against unwanted movement.
When leaving the vehicle, always remove the
ignition key from the vehicle and lock the
vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil-
dren). A child could operate power windows,
other controls, or move the vehicle.
WARNING!
4

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56STARTING AND OPERATING
KEY IGNITION PARK INTERLOCK
This vehicle is equipped with a Key Ignition Park
Interlock which requires the transmission to be in
PARK before the ignition can be turned to the full
STOP (OFF/LOCK) (key removal) position. The key
can only be removed from the ignition when the
ignition is in the STOP (OFF/LOCK) position, and
once removed, the transmission is locked in PARK.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the ignition must be in the MAR (ON/RUN)
position (engine running or not) and the brake
pedal must be pressed. The brake pedal must also be pressed to shift from
NEUTRAL into DRIVE or REVERSE when the vehicle
is stopped or moving at low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear range (PRND) is displayed
both beside the gear selector and in the
instrument cluster display. To select a gear range,
push the lock button on the gear selector and
move the lever rearward or forward. You must also
press the brake pedal to shift the transmission out
of PARK (or NEUTRAL, when the vehicle is stopped
or moving at low speeds). Select the DRIVE range
for normal driving.
NOTE:In the event of a mismatch between the gear
selector position and the actual transmission gear
(for example, driver selects REVERSE while driving
forward), the position indicator will blink continu
-
ously until the selector is returned to the proper
position, or the requested shift can be completed.
The electronically controlled transmission adapts
its shift schedule based on driver inputs, along
with environmental and road conditions. The
transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may
be somewhat abrupt. This is a normal condition,
and precision shifts will develop within a few
hundred miles or kilometers. The 9-speed transmission has been developed to
meet the needs of current and future FWD/AWD
vehicles. Software and calibration is refined to
optimize the customer’s driving experience and
fuel economy. By design, some vehicle and
driveline combinations utilize NINTH gear only in
very specific driving situations and conditions.
Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.

The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts can
be made using the ERS shift control. Moving the gear
selector into the ERS “-”/”+” position (beside the
DRIVE position) activates ERS mode, displays the
current gear in the instrument cluster, and prevents
automatic upshifts beyond this gear. In ERS mode,
toggling the gear selector forward “-” or rearward “+”
will change the highest available gear

Ú
page 59.

NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
CAUTION!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.

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STARTING AND OPERATING57
(Continued)
(Continued)

Gear Selector

Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler
-
ating. This is especially important when the engine
is cold.
PARK (P)
The engine can be started in this range. Never
attempt to use PARK while the vehicle is in motion.
If necessary, apply the parking brake prior to
placing the vehicle in PARK. When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade and away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the ignition key.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the gear selector out of PARK with the
brake pedal released. Make sure the trans
-
mission is in PARK before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, turn the engine off, and remove the
ignition key. Once the key is removed, the
transmission is locked in PARK, securing the
vehicle against unwanted movement.
When exiting the vehicle, always remove the
ignition key from the vehicle and lock the
vehicle.
WARNING!
4

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58STARTING AND OPERATING
The following indicators should be used to ensure
that you have properly engaged the transmission
into the PARK position:
When shifting into PARK, push the lock button
on the gear selector and firmly move the gear
selector all the way forward until it stops and is
fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position.
With brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running. Apply
the parking brake and shift the transmission into
PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), use
the Electronic Range Select (ERS) shift control to
select a lower gear range Úpage 59. Under these
conditions, using a lower gear range will improve
performance and extend transmission life by
reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal
operating limits, the transmission controller may
modify the transmission shift schedule, reduce
engine torque, and/or expand the range of torque
converter clutch engagement. This is done to
prevent transmission damage due to overheating.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the ignition key in or near the
vehicle (or in a location accessible to chil-
dren). A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 75.
For Towing A Disabled Vehicle Ú page 187.

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62STARTING AND OPERATING
Using Cruise Control On Hills
The transmission may downshift on hills to
maintain the vehicle set speed.
NOTE:The Cruise Control system maintains speed up and
down hills. A slight speed change on moderate hills
is normal. On steep hills, a greater speed loss or
gain may occur so it may be preferable to drive
without Cruise Control.
TO RESUME SPEED
To resume a previously set speed, push the RES (+)
button and release. Resume can be used at any
speed above 20 mph (32 km/h) up to the
maximum speed of 100 mph (160 km/h).
TO DEACTIVATE
A tap on the brake pedal, pushing the CAN button,
or normal brake pressure will deactivate the Cruise
Control system without erasing the set speed from
memory.
Pushing the on/off button or turning the ignition
switch off erases the set speed from memory.
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED
The ParkSense system provides an audible
indication of the distance between the rear fascia/
bumper and a detected obstacle when backing up
(e.g. during a parking maneuver) Ú page 64.

The ParkSense system is automatically activated
when the transmission is placed into REVERSE. As
the distance from an obstacle behind the vehicle
decreases, the audible alert becomes more frequent.

Interaction With Trailer Towing
The ParkSense system is automatically
deactivated when a trailer equipped by Mopar® is
hitched to the vehicle. The system will be
automatically activated as soon as the trailer is
removed. If it does not happen, turning the key
ignition switch to STOP (OFF/LOCK) position and
then to AVV (START) again would be needed. If a
non-Mopar® trailer hitch is mounted, the sensor
deactivation cannot be guaranteed.
PARKSENSE REAR PARK ASSIST
S
ENSORS

The four ParkSense sensors, located in the rear
fascia/bumper, monitor the area behind the vehicle
that is within the sensors’ field of view. The sensors
can detect obstacles, in the horizontal direction,
from approximately 12 inches (30 cm) up to
55 inches (140 cm) from the center of the rear
fascia/bumper and up to 24 inches (60 cm) from
the corners of the rear fascia/bumper, depending on
the location, type and orientation of the obstacle.
ParkSense Rear Park Assist Sensors Locations

If several obstacles are detected, the ParkSense
system indicates the nearest obstacle.
The minimum height of a detectable obstacle
corresponds to the maximum height of an obstacle
that would clear the underside of the vehicle
during the parking maneuver.
WARNING!
Cruise Control can be dangerous where the
system cannot maintain a constant speed. Your
vehicle could go too fast for the conditions, and
you could lose control and have an accident. Do
not use Cruise Control in heavy traffic or on
roads that are winding, icy, snow-covered or
slippery.

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84MULTIMEDIA
Doors & Locks
Key Off/Engine Off Options
When the Doors & Locks button is pressed on the touchscreen, the system displays the options related to locking and unlocking the vehicle’s doors.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name Description
Sound Horn With Lock This setting will sound the horn when the key fob’s Lock button is pushed. The
“Off” setting will not sound the horn. The “1st Press” setting will sound the
horn when the Lock button is pushed once. The “2nd Press” setting will sound
the horn when the Lock button is pushed twice.
Auto Door Locks This setting will allow you to change if the doors lock automatically when the
vehicle reaches 12 mph (20 km/h).
When the Key Off/Engine Off Options button is pressed on the touchscreen, the system displays the option related to vehicle shut off. These settings will only
activate when the ignition is set to OFF.
NOTE:Depending on the vehicle’s options, feature settings may vary.
Setting Name
Description
Radio Off Delay This setting will allow you to set the amount of time the radio remains on after
the vehicle has been turned off. The “0 min” setting will shut the radio off the
moment the vehicle is turned off. The “20 min” setting will leave the radio on
for 20 minutes after the vehicle has been turned off or until one of the doors
has been opened.

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100MULTIMEDIA
Voice Commands Media
Uconnect offers connections via USB and
Bluetooth®. Voice operation is only available for
connected USB devices.
Push the VR button . After the beep, say one of
the following commands and follow the prompts to
switch your media source or choose an artist.
“Change source to Bluetooth®”
“Change source to USB”
“Play artist Beethoven”; “ Play album Greatest
Hits”; “ Play song Moonlight Sonata”; “ Play genre
Classical”
Did You Know: Press the Browse button on the
touchscreen to see all of the music on your USB
device. Your Voice Command must match exactly
how the artist, album, song, and genre information
is displayed.
PHONE MODE
Overview
Uconnect Phone is a voice-activated, hands-free,
in-vehicle communications system. Uconnect
Phone allows you to dial a phone number with your
mobile phone. Uconnect Phone supports the following features:
Voice Activated Features

Hands-Free dialing via Voice (“Call John Smith
Mobile” or “Dial 248-555-1212”).
Hands-Free text-to-speech listening of your
incoming SMS messages.
Hands-Free Text Message Replying: Forward
one of 18 predefined SMS messages to
incoming calls/text messages.
Redialing last dialed numbers (“Redial”).
Calling back the last incoming call number (“Call
Back”).
Viewing call logs on screen (“Show Incoming
Calls,” “Show Outgoing Calls,” “Show Missed
Calls,” or “Show Recent Calls”).
Searching Contacts phone number (“Search for
John Smith Mobile”).
Screen Activated Features
Dialing via Keypad using touchscreen.
Viewing and Calling contacts from Phonebooks
displayed on the touchscreen.
Setting Favorite Contact phone numbers so they
are easily accessible on the Main Phone screen.
Viewing and Calling contacts from recent call
logs.
Reviewing your recent Incoming SMS
Messages.
Pairing up to 10 phones/audio devices for easy
access to connect to them quickly.
NOTE:Your phone must be capable of SMS messaging via
Bluetooth® for messaging features to work
properly.
Your mobile phone’s audio is transmitted through
your vehicle’s audio system; the system will
automatically mute your radio when using the
Uconnect Phone.
For Uconnect customer support:
US — visit UconnectPhone.com or call
877-855-8400
Canada — visit UconnectPhone.com or call
800-465-2001 (English)
800-387-9983 (French)
Visit UconnectPhone.com
Uconnect Phone allows you to transfer calls
between the system and your mobile phone as you
enter or exit your vehicle and enables you to mute
the system's microphone for private conversation.

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106MULTIMEDIA
Other phone call features include:
End Call
Hold/Unhold/Resume
Swap two active calls
KEY PAD NUMBER ENTRY

1. Press the Phone button on the faceplate.

2. Press the Dial/Keypad button on the touchscreen.
3. The Touch-Tone screen will be displayed.
4. Use the numbered buttons on the touchscreens to enter the number and press
“Dial/Call”.
RECENT CALLS
You may browse a list of the most recent of each of
the following call types:
All Calls
Incoming Calls or Calls Received
Outgoing Calls or Calls Made
Missed Calls
Calls without a reply
These can be accessed by pressing the Recent
Calls button on the phone main screen.
You can also push the VR button on your steering
wheel and perform the above operation. For
example, say “Show my incoming calls”.
ANSWER OR IGNORE AN INCOMING CALL —
NO CALL CURRENTLY IN PROGRESS
When you receive a call on your mobile phone, the
Uconnect Phone will interrupt the vehicle audio
system. Push the Uconnect Phone button on the
steering wheel, press the Answer button on the
touchscreen.

Uconnect 3/3 NAV With 5-inch Display

ANSWER OR IGNORE AN INCOMING CALL —
CALL CURRENTLY IN PROGRESS
If a call is currently in progress and you have
another incoming call, you will hear the same
network tones for call waiting that you normally
hear when using your mobile phone. Push the
Uconnect Phone button on the steering wheel,
press the Answer button on the touchscreen, or
press the Caller ID box to place the current call on
hold and answer the incoming call.
NOTE:Phones that are compatible with the Uconnect
system in the market today do not support
rejecting an incoming call when another call is in
progress. Therefore, the user can only answer an
incoming call or ignore it.
PLACE/RETRIEVE A CALL FROM HOLD
During an active call, press the Hold or Call On Hold
button on the Phone main screen.
MAKING A SECOND CALL WHILE CURRENT
CALL IS IN PROGRESS
You can place a call on hold by pressing the Hold
button on the Phone main screen, then dial a
number from the keypad, recent calls, SMS Inbox
or from the phonebooks.
To go back to the first call: Ú page 107
To combine two calls: Ú page 107
1 — Answer Button
2 — Caller ID Box

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MULTIMEDIA109
NOTE:Only use the numbering listed in the provided
table. Otherwise, the system will not transpose the
message. Did You Know:
Your mobile phone must have the
full implementation of the Message Access Profile
(MAP) to take advantage of this feature. For details
about MAP, visit
UconnectPhone.com.
Apple® iPhone® iOS 5 or later supports reading
incoming text messages only. For further
information on how to enable this feature on your
Apple® iPhone®, refer to your iPhone® “User
Manual”.
Did You Know: Voice Text Reply is not compatible
with iPhone®, but if your vehicle is equipped with
Siri® Eyes Free, you can use your voice to send a
text message.
Siri® Eyes Free — If Equipped
When used with your Apple® iPhone® connected
to your vehicle, Siri lets you use your voice to send
text messages, select media, place phone calls
and much more. Siri uses your natural language to
understand what you mean and responds back to
confirm your requests. The system is designed to
keep your eyes on the road and your hands on the
wheel by letting Siri help you perform useful tasks. To enable Siri, push and hold, then release the
Uconnect Voice Recognition (VR) button on the
steering wheel. After you hear a double beep, you
can ask Siri to play podcasts and music, get
directions, read text messages, and many other
useful requests.
BLUETOOTH® COMMUNICATION LINK
Mobile phones may lose connection to the
Uconnect Phone. When this happens, the
connection can generally be re-established by
restarting the mobile phone. Your mobile phone is
recommended to remain in Bluetooth® ON mode.
POWER-UP
After switching the ignition key from OFF to either
the ON/RUN or ACC position, or after a language
change, you must wait at least 15 seconds prior to
using the system Ú
page 245.
PRE-DEFINED VOICE TEXT REPLY
RESPONSES
Yes. Stuck in
traffic. See you later.
No. Start without
me. I’ll be late.
Okay. Where are
you? I will be 5 10, 15, 20,
25, 30, 45,
60> minutes late.
Call me.
Are you there
yet?
I’ll call you later. I need
directions. See you in 5

minutes.
I’m on my way.
Can’t talk right
now.
I’m lost. Thanks.
5

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