maintenance RAM PROMASTER CITY 2022 Owners Manual

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 6
2 GETTING TO KNOW YOUR VEHICLE ................................................................................. 10
3 GETTING TO KNOW YOUR INSTRUMENT PANEL ....................................................... 39
4 STARTING AND OPERATING .................................................................................................52 5 MULTIMEDIA .................................................................................................................................78
6 SAFETY .......................................................................................................................................... 131 7 IN CASE OF EMERGENCY ...................................................................................................... 171
8 SERVICING AND MAINTENANCE ....................................................................................... 189
9 TECHNICAL SPECIFICATIONS ............................................................................................ 236
10 CUSTOMER ASSISTANCE ..................................................................................................... 242 11 INDEX ............................................................................................................................................. 246

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3
TRIP COMPUTER .................................................... 43 Trip Button ........................................................43
Trip Functions ..................................................43
Values Displayed ..............................................44
WARNING LIGHTS AND MESSAGES ................... 44
Red Warning Lights ..........................................44
Yellow Warning Lights ......................................47
Green Indicator Lights......................................49
Blue Indicator Lights ........................................50
White Indicator Lights ......................................50
ONBOARD DIAGNOSTIC SYSTEM — OBD II ....... 50
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................51
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS ............................................................ 51
STARTING AND OPERATING
STARTING THE ENGINE ........................................ 52
Automatic Transmission ..................................52
Normal Starting ................................................52
Cold Weather Operation .................................52
Extended Park Starting ....................................52
If Engine Fails To Start .....................................53
After Starting.....................................................53
ENGINE BLOCK HEATER — IF EQUIPPED ............ 53
ENGINE BREAK-IN RECOMMENDATIONS .......... 54
PARKING BRAKE .................................................. 54 AUTOMATIC TRANSMISSION ...............................55
Key Ignition Park Interlock...............................56
Brake/Transmission Shift Interlock (BTSI)
System .............................................................56
9-Speed Automatic Transmission ..................56
POWER STEERING ................................................60
Power Steering Fluid Check ............................60
CRUISE CONTROL — IF EQUIPPED .......................60
To Activate ........................................................61
To Set A Desired Speed ...................................61
To Vary The Speed Setting...............................61
To Accelerate For Passing ...............................61
To Resume Speed ............................................62
To Deactivate ...................................................62
PARKSENSE REAR PARK ASSIST —
IF EQUIPPED ...........................................................62
ParkSense Rear Park Assist Sensors .............62
ParkSense Rear Park Assist Alerts .................63
ParkSense Rear Park Assist Failure
Indications ........................................................64
Cleaning The ParkSense Rear Park Assist
System ..............................................................64
ParkSense Rear Park Assist System Usage
Precautions.......................................................64
PARKVIEW REAR BACK UP CAMERA .................65
REFUELING THE VEHICLE .....................................66 VEHICLE LOADING ................................................. 67
Vehicle Certification Label............................... 67
Gross Vehicle Weight Rating (GVWR) ............. 67
Gross Axle Weight Rating (GAWR) .................. 67
Tire Size ............................................................ 67
Rim Size ............................................................ 67
Inflation Pressure ............................................. 67
Curb Weight ...................................................... 67
Overloading ...................................................... 68
Loading ............................................................ 68
TRAILER TOWING .................................................. 68
Common Towing Definitions............................ 68
Trailer Hitch Classification............................... 70
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................... 71
Trailer And Tongue Weight .............................71
Towing Requirements ..................................... 71
Towing Tips ...................................................... 74
RECREATIONAL TOWING
(BEHIND MOTORHOME) ....................................... 75

Towing This Vehicle Behind Another Vehicle .... 75

Recreational Towing — Automatic Transmission .. 76

DRIVING TIPS ......................................................... 76
Driving On Slippery Surfaces .......................... 76
Driving Through Water ....................................76

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MULTIMEDIA
UCONNECT SYSTEMS ........................................... 78
CYBERSECURITY ................................................... 78
UCONNECT SETTINGS .......................................... 79 Uconnect 3/3 NAV Settings .............................79
UCONNECT INTRODUCTION.................................. 88
Identifying Your Radio ......................................88
Safety And General Information ......................90
UCONNECT MODES ............................................... 91
Radio Mode ......................................................91
Media Mode......................................................98
Phone Mode ................................................. 100
NAVIGATION MODE — IF EQUIPPED ..................110
Operating Navigation Mode —If Equipped ... 110
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ........................................................ 128
Radio Operation ............................................ 128
Media Mode................................................... 129
RAM TELEMATICS - IF EQUIPPED ...................... 129
Ram Telematics General Information .......... 129
RADIO OPERATION AND MOBILE PHONES ..... 130
Regulatory And Safety Information .............. 130
SAFETY
SAFETY FEATURES .............................................. 131Four-Wheel Anti-Lock Brake System (ABS).. 131
Electronic Brake Control (EBC) System ...... 132
AUXILIARY DRIVING SYSTEMS.......................... 135
Tire Pressure Monitoring System (TPMS) .... 135
OCCUPANT RESTRAINT SYSTEMS ................... 137
Occupant Restraint Systems ........................ 137
Important Safety Precautions ...................... 137Seat Belt Systems ........................................ 138Supplemental Restraint Systems (SRS) ...... 144Child Restraints ............................................. 152
SAFETY TIPS ....................................................... 168
Transporting Passengers .............................. 168Transporting Pets ......................................... 168
Safety Checks You Should Make Inside
The Vehicle ................................................... 168
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 169
Exhaust Gas................................................... 170
Carbon Monoxide Warnings ........................ 170
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS......................... 171
JACKING AND TIRE CHANGING ......................... 171
Preparations For Jacking ............................. 171
Jack Location — If Equipped ......................... 172
Removing The Spare Tire —If Equipped....... 172 Jacking Instructions ...................................... 174
Vehicles With Alloy Wheels ........................... 177
Vehicles Equipped With Wheel Covers ........ 178
TIRE SERVICE KIT — IF EQUIPPED .................... 179
Tire Service Kit Storage ................................ 179Tire Service Kit Usage ................................... 179
JUMP STARTING .................................................. 181
Preparations For Jump Starting ................... 181Jump Starting Procedure .............................. 182
IF YOUR ENGINE OVERHEATS ........................... 183
IGNITION KEY REMOVAL OVERRIDE ................. 184
GEAR SELECTOR OVERRIDE .............................. 184
FREEING A STUCK VEHICLE .............................. 185
TOWING A DISABLED VEHICLE .......................... 187
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 188
EVENT DATA RECORDER (EDR) ......................... 188
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................... 189
Maintenance Plan ......................................... 190
ENGINE COMPARTMENT .................................... 193
Engine Compartment — 2.4L ....................... 193
Checking Oil Level ........................................ 194
Adding Washer Fluid .................................... 194
Maintenance-Free Battery ........................... 194
Pressure Washing ......................................... 195

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VEHICLE MAINTENANCE ..................................... 195 Engine Oil ....................................................... 195
Engine Oil Filter ............................................. 196
Engine Air Cleaner Filter .............................. 196Air Conditioner Maintenance ....................... 196
Body Lubrication............................................ 197
Windshield Wiper Blades .............................. 197Exhaust System ............................................ 198
Cooling System ............................................. 199
Brake System ............................................... 202
Automatic Transmission .............................. 203Upfitter Connectors — If Equipped ............... 204
Fuses.............................................................. 207
Bulb Replacement ......................................... 213
TIRES ..................................................................... 217
Tire Safety Information ................................ 217
Tires — General Information ........................ 225
Tire Types ....................................................... 228
Spare Tires — If Equipped ............................. 229
Wheel And Wheel Trim Care ........................ 231
Tire Chains and Traction Devices ................ 232
Tire Rotation Recommendations ................. 232
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 232
Treadwear ...................................................... 232Traction Grades ............................................. 233
Temperature Grades ..................................... 233
STORING THE VEHICLE ...................................... 233 BODYWORK ......................................................... 233
Protection From Atmospheric Agents .......... 233
Body And Underbody Maintenance.............. 234Preserving The Bodywork ............................. 234
INTERIORS .......................................................... 235
Seats And Fabric Parts ................................. 235
Plastic And Coated Parts .............................. 235Leather Surfaces ........................................... 235Glass Surfaces ............................................. 235
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ........ 236
BRAKE SYSTEM ................................................... 236
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 236
Torque Specifications ................................... 236
FUEL REQUIREMENTS ........................................ 237
2.4L Engine ................................................... 237
Reformulated Gasoline ................................ 238Gasoline/Oxygenate Blends ........................ 238
E-85 Usage In Non-Flex Fuel Vehicles ......... 238CNG And LP Fuel System Modifications ...... 238MMT In Gasoline ........................................... 238Materials Added To Fuel ............................... 239
Fuel System Cautions ................................... 239
FLUID CAPACITIES ............................................. 240
ENGINE FLUIDS AND LUBRICANTS................... 240
CHASSIS FLUIDS AND LUBRICANTS ................ 241
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 242
Prepare For The Appointment ...................... 242
Prepare A List ................................................ 242
Be Reasonable With Requests..................... 242
IF YOU NEED ASSISTANCE ................................ 242
FCA US LLC Customer Center....................... 242
FCA Canada Inc. Customer Center .............. 242
Mexico............................................................ 243
Puerto Rico And US Virgin Islands ............... 243
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) .................... 243
Service Contract ........................................... 243
WARRANTY INFORMATION ................................ 244
MOPAR® PARTS ................................................. 244
REPORTING SAFETY DEFECTS .......................... 244
In The 50 United States And
Washington, D.C............................................ 244
In Canada ...................................................... 244
PUBLICATION ORDER FORMS .......................... 245
GENERAL INFORMATION.................................... 245

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6
INTRODUCTION
Dear Customer,
Congratulations on selecting your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s Manual has
been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented
by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its customers as well as the details
of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time.
Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle. Be sure
you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your
vehicle handles on different road surfaces. Your driving skills will improve with experience.

This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in
the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles
produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information,
contact an authorized dealer.

When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine Mopar® parts, and care about
your satisfaction.

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28GETTING TO KNOW YOUR VEHICLE
REAR WIPER AND WASHER —
I
F EQUIPPED
The rear wiper/washer is operated by rotating a
switch, located at the middle of the windshield
wiper/washer lever.
Rotate the windshield wiper lever center
ring upwards to operate the rear window
wiper as follows:
In intermittent mode when the front window
wiper is not operating
In synchronous mode (at half the speed of the
front window wiper) when the front window
wiper is operating
In continuous mode while vehicle is in REVERSE
With the windshield wipers on, and REVERSE gear
engaged, rear window wiping will be continuous in
the same way.
Rear Windshield Washer Operation Pushing the windshield wiper lever
forward activates the rear window
washer. Keep the windshield wiper lever
pushed for more than quarter of a
second to activate the rear window wiper as well.
When the windshield wiper lever is released, the
wipers will return to normal operation.
CLIMATE CONTROLS
The Climate Control system allows you to regulate
the temperature, air flow, and direction of air
circulating throughout the vehicle. The controls are
located on the instrument panel below the radio.
MANUAL CLIMATE CONTROL
D
ESCRIPTIONS AND FUNCTIONS

Manual Climate Controls

System Maintenance
In Winter, the Climate Control system must be
turned on at least once a month for about
10 minutes.
Have the system inspected at an authorized dealer
before the Summer.
A/C Button

Push the A/C button to engage the Air
Conditioning (A/C). A LED will illuminate
when the A/C system is engaged. The
A/C can be deselected manually
without disturbing the mode control selection.

The Air Conditioning (A/C) button allows the
operator to manually activate or deactivate the air
conditioning system. When the air conditioning
system is turned on, cool dehumidified air will flow
through the outlets into the cabin.
For Manual Climate Controls, if the system is in
Mix, Floor or Defrost mode, the A/C can be
turned off, but the A/C system shall remain
active to prevent fogging of the windows.
If fog or mist appears on the windshield or side
glass, select Defrost mode, and increase blower
speed if needed.
If your air conditioning performance seems
lower than expected, check the front of the A/C
condenser (located in front of the radiator), for
an accumulation of dirt or insects. Clean with a
gentle water spray from the front of the radiator
and through the condenser.

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GETTING TO KNOW YOUR INSTRUMENT PANEL41
The menu items described below are an example
of what can be found in the vehicle's menu:
Dimmer
Speed Beep
Trip A / B (options are selectable through the
steering wheel stalk)
Buzzer Volume
The system allows the driver to select information
by pushing the following buttons mounted on the
instrument panel to the right of the steering
column:

Instrument Cluster Display Control Buttons

MENU Button
Push and release the MENU button for a time
longer than one second to access/select the
information screens or submenu screens of a
main menu item. Push and hold the MENU button for two seconds to reset displayed/
selected features that can be reset.
Up And Down Arrow Buttons:

Using the up or down arrow button allows
you to cycle through the Main Menu Items.
NOTE:If equipped with a Uconnect system, some of the
menu items will be present in the radio head unit
Ú page 79.
Dimmer:
With headlights on and without entering in the
menu, push the up or down arrow button to
increase or decrease the brightness of the
instrument panel, graphics and command buttons.
Selecting An Option Of The Main Menu With
Submenu:

1. Briefly push and release the
MENU
button to
display the first submenu option.

2. Push and release the up or down arrow
button (by single pushes) to scroll through all
the submenu options.
3. Briefly push and release the MENU button to
select the displayed submenu option and to
open the relevant setup menu.
4. Push and release the up or down arrow
button (by single pushes) to select the new
setting for this submenu option. 5. Briefly push and release the MENU
button to
store the new setting and go back to the
previously selected submenu option.
6. Push and hold the MENU button to return to
the main menu (short hold) or the main screen
(longer hold).CHANGE ENGINE OIL — IF EQUIPPED
Your vehicle may be equipped with an engine oil
change indicator system. The “Change Engine Oil”
message will display in the instrument cluster
display. The engine oil change indicator system is
duty cycle based, which means the engine oil
change interval may fluctuate, dependent upon
your personal driving style.
Unless reset, this message will continue to display
each time you turn the ignition switch to the ON/
RUN position. To turn off the message temporarily,
push and release the MENU button. To reset the oil
change indicator system (after performing the
scheduled maintenance), refer to the following
procedure.

1. Turn the ignition switch to the ON position (do not start the engine).

2. Fully push the accelerator pedal slowly, three times, within 10 seconds.
3. Turn the ignition switch to the OFF position.
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48GETTING TO KNOW YOUR INSTRUMENT PANEL

As an added safety feature, your vehicle has been
equipped with a TPMS that illuminates a low tire
pressure telltale when one or more of your tires is
significantly underinflated. Accordingly, when the low
tire pressure telltale illuminates, you should stop and
check your tires as soon as possible, and inflate them
to the proper pressure. Driving on a significantly
underinflated tire causes the tire to overheat and can
lead to tire failure. Underinflation also reduces fuel
efficiency and tire tread life, and may affect the
vehicle’s handling and stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure, even
if underinflation has not reached the level to trigger
illumination of the TPMS low tire pressure telltale.

Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure
telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute
and then remain continuously illuminated. This
sequence will continue upon subsequent vehicle
start-ups as long as the malfunction exists. When
the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may
occur for a variety of reasons, including the
installation of replacement or alternate tires or wheels on the vehicle that prevent the TPMS from
functioning properly. Always check the TPMS
malfunction telltale after replacing one or more
tires or wheels on your vehicle to ensure that the
replacement or alternate tires and wheels allow
the TPMS to continue to function properly.
Vehicle Security Warning Light
This warning light will illuminate when
the vehicle security system has
detected an attempt to break into the
vehicle.
Engine Check/Malfunction Indicator
Warning Light (MIL)

The Engine Check/Malfunction Indicator
Light (MIL) is a part of an Onboard
Diagnostic System called OBD II that
monitors engine and automatic
transmission control systems. This warning light will
illuminate when the ignition is in the ON/RUN position
before engine start. After placing the ignition to the
ON/RUN position, if there is a problem with the Sentry
Key System, the Vehicle Security Light will turn on.
This condition will result in the engine being shut off
after two seconds. If the bulb does not come on when
turning the ignition switch from OFF to ON/RUN, have
the condition checked promptly.

NOTE:This warning light will illuminate when the vehicle
security system has detected an attempt to break
into the vehicle.
Certain conditions, such as a loose or missing gas
cap, poor quality fuel, etc., may illuminate the light
after engine start. The vehicle should be serviced if
the light stays on through several typical driving
styles. In most situations, the vehicle will drive
normally and will not require towing.

When the engine is running, the MIL may flash to alert
serious conditions that could lead to immediate loss
of power or severe catalytic converter damage. The
vehicle should be serviced by an authorized dealer as
soon as possible if this occurs.

CAUTION!
The TPMS has been optimized for the original
equipment tires and wheels. TPMS pressures
and warning have been established for the tire
size equipped on your vehicle. Undesirable
system operation or sensor damage may result
when using replacement equipment that is not
of the same size, type, and/or style. Aftermarket
wheels can cause sensor damage. Using
aftermarket tire sealants may cause the Tire
Pressure Monitoring System (TPMS) sensor to
become inoperable. After using an aftermarket
tire sealant it is recommended that you take
your vehicle to an authorized dealer to have your
sensor function checked.

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GETTING TO KNOW YOUR INSTRUMENT PANEL51
ONBOARD DIAGNOSTIC SYSTEM
(OBD II) CYBERSECURITY
Your vehicle is required to have an OBD II and a
connection port to allow access to information
related to the performance of your emissions
controls. Authorized service technicians may need
to access this information to assist with the
diagnosis and service of your vehicle and
emissions system Úpage 78.
EMISSIONS INSPECTION AND
MAINTENANCE PROGRAMS
In some localities, it may be a legal requirement to
pass an inspection of your vehicle's emissions
control system. Failure to pass could prevent
vehicle registration.
For states that require an Inspection
and Maintenance (I/M), this check
verifies the Malfunction Indicator Light
(MIL) is functioning and is not on when
the engine is running, and that the OBD II system
is ready for testing.
The OBD ll may not be ready if your vehicle was
recently serviced, recently had a depleted battery
or a battery replacement. If the OBD ll system
should be determined not ready for the I/M test,
your vehicle may fail the test.
Your vehicle has a simple ignition actuated test,
which you can use prior to going to the test station.
To check if your vehicle's OBD II system is ready,
you must do the following:

1. Cycle the ignition switch to the ON position, but do not crank or start the engine.

NOTE:If you crank or start the engine, you will have to
start this test over. 2. As soon as you cycle the ignition switch to the
ON position, you will see the MIL symbol come
on as part of a normal bulb check.
3. Approximately 15 seconds later, one of two things will happen:
The MIL will flash for about 10 seconds and
then return to being fully illuminated until you
turn OFF the ignition or start the engine. This
means that your vehicle's OBD II system is not
ready and you should not proceed to the I/M
station.
The MIL will not flash at all and will remain fully
illuminated until you place the ignition in the off
position or start the engine. This means that
your vehicle's OBD II system is ready and you
can proceed to the I/M station.
If your OBD II system is not ready, you should see
an authorized dealer or repair facility. If your
vehicle was recently serviced or had a battery
failure or replacement, you may need to do nothing
more than drive your vehicle as you normally would
in order for your OBD II system to update. A
recheck with the above test routine may then
indicate that the system is now ready.
WARNING!
ONLY an authorized service technician should
connect equipment to the OBD II connection
port in order to read the VIN, diagnose, or
service your vehicle.
If unauthorized equipment is connected to the
OBD II connection port, such as a
driver-behavior tracking device, it may:
Be possible that vehicle systems,
including safety related systems, could be
impaired or a loss of vehicle control could
occur that may result in an accident
involving serious injury or death.
Access, or allow others to access, infor -
mation stored in your vehicle systems,
including personal information.
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STARTING AND OPERATING71
TRAILER TOWING WEIGHTS (MAXIMUM
T
RAILER WEIGHT RATINGS)
NOTE:For trailer towing information (maximum trailer
weight ratings) refer to the following website
addresses:
ramtrucks.com/en/towing_guide/
ramtruck.ca (Canada)
rambodybuilder.com
TRAILER AND TONGUE WEIGHT
Never exceed the maximum tongue weight
stamped on your bumper or trailer hitch.

Weight Distribution
Consider the following items when computing the
weight on the rear axle of the vehicle:The tongue weight of the trailer.
The weight of any other type of cargo or equip
-
ment put in or on your vehicle.
The weight of the driver and all passengers.
NOTE:Remember that everything put into or on the trailer
adds to the load on your vehicle. Also, additional
factory-installed options or dealer-installed options
must be considered as part of the total load on
your vehicle. Refer to the Tire And Loading Infor -
mation placard for the maximum combined weight
of occupants and cargo for your vehicle
Ú page 221.
TOWING REQUIREMENTS
To promote proper break-in of your new vehicle
drivetrain components, the following guidelines
are recommended.
Perform the maintenance listed in Scheduled
Servicing for the proper maintenance intervals
Úpage 189. When towing a trailer, never exceed
the GAWR or GCWR ratings.
CAUTION!
Always load a trailer with 60% of the weight in
the front of the trailer. This places 10% of the
GTW on the tow hitch of your vehicle. Loads
balanced over the wheels or heavier in the rear
can cause the trailer to sway severely side to
side which will cause loss of control of the
vehicle and trailer. Failure to load trailers heavier
in front is the cause of many trailer collisions.
CAUTION!
Do not tow a trailer at all during the first
500 miles (805 km) the new vehicle is driven.
The engine, axle or other parts could be
damaged.
Then, during the first 500 miles (805 km) that
a trailer is towed, do not drive over 50 mph
(80 km/h) and do not make starts at full
throttle. This helps the engine and other parts
of the vehicle wear in at the heavier loads.
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