service RAM PROMASTER CITY 2022 Owners Manual

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual,
Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

4
MULTIMEDIA
UCONNECT SYSTEMS ........................................... 78
CYBERSECURITY ................................................... 78
UCONNECT SETTINGS .......................................... 79 Uconnect 3/3 NAV Settings .............................79
UCONNECT INTRODUCTION.................................. 88
Identifying Your Radio ......................................88
Safety And General Information ......................90
UCONNECT MODES ............................................... 91
Radio Mode ......................................................91
Media Mode......................................................98
Phone Mode ................................................. 100
NAVIGATION MODE — IF EQUIPPED ..................110
Operating Navigation Mode —If Equipped ... 110
STEERING WHEEL AUDIO CONTROLS —
IF EQUIPPED ........................................................ 128
Radio Operation ............................................ 128
Media Mode................................................... 129
RAM TELEMATICS - IF EQUIPPED ...................... 129
Ram Telematics General Information .......... 129
RADIO OPERATION AND MOBILE PHONES ..... 130
Regulatory And Safety Information .............. 130
SAFETY
SAFETY FEATURES .............................................. 131Four-Wheel Anti-Lock Brake System (ABS).. 131
Electronic Brake Control (EBC) System ...... 132
AUXILIARY DRIVING SYSTEMS.......................... 135
Tire Pressure Monitoring System (TPMS) .... 135
OCCUPANT RESTRAINT SYSTEMS ................... 137
Occupant Restraint Systems ........................ 137
Important Safety Precautions ...................... 137Seat Belt Systems ........................................ 138Supplemental Restraint Systems (SRS) ...... 144Child Restraints ............................................. 152
SAFETY TIPS ....................................................... 168
Transporting Passengers .............................. 168Transporting Pets ......................................... 168
Safety Checks You Should Make Inside
The Vehicle ................................................... 168
Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 169
Exhaust Gas................................................... 170
Carbon Monoxide Warnings ........................ 170
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS......................... 171
JACKING AND TIRE CHANGING ......................... 171
Preparations For Jacking ............................. 171
Jack Location — If Equipped ......................... 172
Removing The Spare Tire —If Equipped....... 172 Jacking Instructions ...................................... 174
Vehicles With Alloy Wheels ........................... 177
Vehicles Equipped With Wheel Covers ........ 178
TIRE SERVICE KIT — IF EQUIPPED .................... 179
Tire Service Kit Storage ................................ 179Tire Service Kit Usage ................................... 179
JUMP STARTING .................................................. 181
Preparations For Jump Starting ................... 181Jump Starting Procedure .............................. 182
IF YOUR ENGINE OVERHEATS ........................... 183
IGNITION KEY REMOVAL OVERRIDE ................. 184
GEAR SELECTOR OVERRIDE .............................. 184
FREEING A STUCK VEHICLE .............................. 185
TOWING A DISABLED VEHICLE .......................... 187
ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .................................................................. 188
EVENT DATA RECORDER (EDR) ......................... 188
SERVICING AND MAINTENANCE
SCHEDULED SERVICING .................................... 189
Maintenance Plan ......................................... 190
ENGINE COMPARTMENT .................................... 193
Engine Compartment — 2.4L ....................... 193
Checking Oil Level ........................................ 194
Adding Washer Fluid .................................... 194
Maintenance-Free Battery ........................... 194
Pressure Washing ......................................... 195

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5
VEHICLE MAINTENANCE ..................................... 195 Engine Oil ....................................................... 195
Engine Oil Filter ............................................. 196
Engine Air Cleaner Filter .............................. 196Air Conditioner Maintenance ....................... 196
Body Lubrication............................................ 197
Windshield Wiper Blades .............................. 197Exhaust System ............................................ 198
Cooling System ............................................. 199
Brake System ............................................... 202
Automatic Transmission .............................. 203Upfitter Connectors — If Equipped ............... 204
Fuses.............................................................. 207
Bulb Replacement ......................................... 213
TIRES ..................................................................... 217
Tire Safety Information ................................ 217
Tires — General Information ........................ 225
Tire Types ....................................................... 228
Spare Tires — If Equipped ............................. 229
Wheel And Wheel Trim Care ........................ 231
Tire Chains and Traction Devices ................ 232
Tire Rotation Recommendations ................. 232
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 232
Treadwear ...................................................... 232Traction Grades ............................................. 233
Temperature Grades ..................................... 233
STORING THE VEHICLE ...................................... 233 BODYWORK ......................................................... 233
Protection From Atmospheric Agents .......... 233
Body And Underbody Maintenance.............. 234Preserving The Bodywork ............................. 234
INTERIORS .......................................................... 235
Seats And Fabric Parts ................................. 235
Plastic And Coated Parts .............................. 235Leather Surfaces ........................................... 235Glass Surfaces ............................................. 235
TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN) ........ 236
BRAKE SYSTEM ................................................... 236
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 236
Torque Specifications ................................... 236
FUEL REQUIREMENTS ........................................ 237
2.4L Engine ................................................... 237
Reformulated Gasoline ................................ 238Gasoline/Oxygenate Blends ........................ 238
E-85 Usage In Non-Flex Fuel Vehicles ......... 238CNG And LP Fuel System Modifications ...... 238MMT In Gasoline ........................................... 238Materials Added To Fuel ............................... 239
Fuel System Cautions ................................... 239
FLUID CAPACITIES ............................................. 240
ENGINE FLUIDS AND LUBRICANTS................... 240
CHASSIS FLUIDS AND LUBRICANTS ................ 241
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 242
Prepare For The Appointment ...................... 242
Prepare A List ................................................ 242
Be Reasonable With Requests..................... 242
IF YOU NEED ASSISTANCE ................................ 242
FCA US LLC Customer Center....................... 242
FCA Canada Inc. Customer Center .............. 242
Mexico............................................................ 243
Puerto Rico And US Virgin Islands ............... 243
Customer Assistance For The Hearing
Or Speech Impaired (TDD/TTY) .................... 243
Service Contract ........................................... 243
WARRANTY INFORMATION ................................ 244
MOPAR® PARTS ................................................. 244
REPORTING SAFETY DEFECTS .......................... 244
In The 50 United States And
Washington, D.C............................................ 244
In Canada ...................................................... 244
PUBLICATION ORDER FORMS .......................... 245
GENERAL INFORMATION.................................... 245

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6
INTRODUCTION
Dear Customer,
Congratulations on selecting your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner’s Manual has
been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your vehicle. It is supplemented
by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its customers as well as the details
of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before driving your vehicle for the first time.
Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and enjoyable operation of your vehicle. Be sure
you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer case shifting (if equipped). Learn how your
vehicle handles on different road surfaces. Your driving skills will improve with experience.

This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in
the text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles
produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information,
contact an authorized dealer.

When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians and genuine Mopar® parts, and care about
your satisfaction.

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7
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. U.S. residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. If these
instructions are missing, please contact an authorized dealer for assistance in
obtaining replacement documents from the applicable manufacturer.
For information on the Body Builder’s Guide refer to
www.rambodybuilder.com. This website contains dimensional and technical
specifications for your vehicle. It is intended for Second Stage Manufacturer's
technical support. For service issues, contact an authorized dealer.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may
result in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW
Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
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GETTING TO KNOW YOUR VEHICLE11
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.
Perchlorate Material – special handling may
apply. See www.dtsc.ca.gov/hazard-
ouswaste/perchlorate.

1. Push the mechanical key release button and release the mechanical key to access the
battery case screw located on the side of the
key fob.

2. Rotate the screw located on the side of the key fob using a small screwdriver.

Key Fob Screw Location
3. Take out the battery case. Remove and
replace the battery observing its polarity.
4. Refit the battery case inside the key fob and turn the screw to lock it into place.
Programming And Requesting Additional
Key Fobs
Programming the key fob may be performed by an
authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
cannot be repurposed and reprogrammed to
another vehicle.
Only key fobs that are programmed to the
vehicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
Duplication of keys may be performed at an
authorized dealer. The VIN is required for
authorized dealer replacement of keys.
NOTE:
When having the Sentry Key Immobilizer system
serviced, bring all vehicle keys with you to an
authorized dealer.
Keys must be ordered to the correct key cut to
match the vehicle locks.
WARNING!
The integrated key fob contains a coin cell
battery. Do not ingest the battery; there is a
chemical burn hazard. If the coin cell battery is
swallowed, it can cause severe internal burns
in just two hours and can lead to death.
If you think a battery may have been swal-
lowed or placed inside any part of the body,
seek immediate medical attention.
Keep new and used batteries away from chil -
dren. If the battery compartment does not
close securely, stop using the product and
keep it away from children.
WARNING!
Always remove the key fobs from the vehicle
and lock all doors when leaving the vehicle
unattended.
Always remember to place the ignition in the
OFF position.
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GETTING TO KNOW YOUR VEHICLE31
Cabin Air Filter
The Climate Control system filters out dust and
pollen from the air. Contact an authorized dealer to
service your cabin air filter, and to have it replaced
when needed.
Operating Tips Chart
INTERIOR STORAGE AND EQUIPMENT
STORAGE
Glove Compartment
The glove compartment is located on the
passenger side of the instrument panel.
To open the glove compartment, pull the release
handle.
NOTE:The glove compartment handle is equipped with a
lock. To lock the glove compartment, insert the
mechanical key into the glove compartment
handle lock cylinder and turn the key to the lock
position and remove the key. Use the reverse
sequence to unlock the glove compartment.
Glove Compartment

Dash Storage
The dash storage is located on the right side of the
instrument panel above the glove compartment.

Dash Storage

WEATHER CONTROL SETTINGS
Hot Weather And
Vehicle Interior Is Very Hot Set the mode control to
(Panel Mode),
(A/C) on, and blower
on high. Roll down the windows for a minute
to flush out the hot air. Adjust the controls as needed to achieve comfort.
Warm Weather Turn (A/C) on and
set the mode control to
(Panel Mode).
Cool Sunny Operate in
(Bi-Level Mode).
Cool & Humid Conditions Set the mode control to
(Mix Mode) and
turn on (A/C) to
keep windows clear.
Cold Weather Set the mode control to
(Floor Mode). If
windshield fogging
starts to occur, move
the control to (Mix Mode).
WEATHER CONTROL SETTINGS
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40GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER DESCRIPTIONS

1. Speedometer

Indicates vehicle speed.
2. Fuel Gauge
The pointer shows the level of fuel in the
fuel tank when the ignition switch is in the
ON/RUN position.
 The fuel pump arrow symbol
points to the side of the vehicle
where the fuel door is located.
3.Temperature Gauge
The temperature gauge shows engine
coolant temperature. Any reading within the
normal range indicates that the engine
cooling system is operating satisfactorily.
The pointer will likely indicate a higher
temperature when driving in hot weather or
up mountain grades. It should not be
allowed to exceed the upper limits of the
normal operating range. 4. Tachometer
Indicates the engine speed in revolutions
per minute (RPM x 1000).
5. Instrument Cluster Display
When the appropriate conditions exist, this
display shows the instrument cluster
display messages Ú page 40.
INSTRUMENT CLUSTER DISPLAY
Your vehicle will be equipped with an instrument
cluster display, which offers useful information to
the driver. With the ignition in the OFF mode,
opening/closing of a door will activate the display
for viewing, and display the total miles, or
kilometers, in the odometer. The steering wheel
mounted controls allow you to scroll through the
main menus and submenus. You can access the
specific information you want and make selections
and adjustments.
LOCATION AND CONTROLS
The instrument cluster display features a driver
interactive display that is located in the instrument
cluster.

Instrument Cluster Display Location

WARNING!
A hot engine cooling system is dangerous. You or
others could be badly burned by steam or boiling
coolant. You may want to call an authorized
dealer for service if your vehicle overheats
Úpage 201.
CAUTION!
Driving with a hot engine cooling system could
damage your vehicle. If the temperature gauge
reads “H,” pull over and stop the vehicle. Idle the
vehicle with the air conditioner turned off until
the pointer drops back into the normal range. If
the pointer remains on the “H,” turn the engine
off immediately and call an authorized dealer for
service.

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44GETTING TO KNOW YOUR INSTRUMENT PANEL

“Trip B” can be used to display the figures relating to:

Trip distance B
Average Economy B
Average speed B
Travel time B (driving time)
NOTE:“Trip B” functions may be excluded (see “Trip B
Data”). Range and Instantaneous Economy cannot
be reset.
VALUES DISPLAYED
Range

This indicates the distance which may be traveled
with the fuel remaining in the tank, assuming that
driving conditions will not change. The message “----”
will appear on the display in the following cases:

Distance less than 30 miles (or 50 km).
The vehicle is parked for a long time with the
engine running.
NOTE:The range depends on several factors: driving
style, type of route (freeway, residential, mountain
roads, etc.), conditions of use of the vehicle (load,
tire pressure, etc.). Trip planning must take into
account the above notes.
Travel Distance
This value shows the distance covered since the
last reset.
Average Fuel Consumption
This value shows the approximate average
consumption since the last reset.
Current Fuel Consumption
This indicates the fuel consumption. The value is
constantly updated. The message “----” will appear
on the display if the vehicle is parked with the
engine running.
Average Speed
This value shows the vehicle's average speed as a
function of the overall time elapsed since the last
reset.
Travel Time
This value shows the time elapsed since the last
reset.
WARNING LIGHTS AND MESSAGES

The warning/indicator lights will illuminate in the
instrument panel together with a dedicated
message and/or acoustic signal when applicable.
These indications are indicative and precautionary
and as such must not be considered as exhaustive
and/or alternative to the information contained in
the Owner’s Manual, which you are advised to read
carefully in all cases. Always refer to the information
in this chapter in the event of a failure indication. All
active telltales will display first if applicable. The
system check menu may appear different based
upon equipment options and current vehicle status.
Some telltales are optional and may not appear.

RED WARNING LIGHTS
Air Bag Warning Light
This light will turn on for four to eight
seconds as a bulb check when the
ignition is placed in the ON/RUN or
MAR/ON/RUN position. If the light is
either not on during startup, stays on, or turns on
while driving, have the system inspected by an
authorized dealer as soon as possible. This light
will illuminate with a single chime when a fault with
the Air Bag Warning Light has been detected, it will
stay on until the fault is cleared. If the light comes
on intermittently or remains on while driving, have
an authorized dealer service the vehicle
immediately.

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GETTING TO KNOW YOUR INSTRUMENT PANEL45
Brake Warning Light
This warning light monitors various
brake functions, including brake fluid
level and parking brake application. If
the brake light turns on it may indicate
that the parking brake is applied, that the brake
fluid level is low, or that there is a problem with the
Anti-Lock Brake System reservoir.
If the light remains on when the parking brake has
been disengaged, and the fluid level is at the full
mark on the master cylinder reservoir, it indicates
a possible brake hydraulic system malfunction or
that a problem with the Brake Booster has been
detected by the Anti-Lock Brake System (ABS) /
Electronic Stability Control (ESC) system. In this
case, the light will remain on until the condition has
been corrected. If the problem is related to the
brake booster, the ABS pump will run when
applying the brake, and a brake pedal pulsation
may be felt during each stop.
The dual brake system provides a reserve braking
capacity in the event of a failure to a portion of the
hydraulic system. A leak in either half of the dual
brake system is indicated by the Brake Warning
Light, which will turn on when the brake fluid level
in the master cylinder has dropped below a
specified level.
The light will remain on until the cause is corrected.
NOTE:The light may flash momentarily during sharp
cornering maneuvers, which change fluid level
conditions. The vehicle should have service
performed, and the brake fluid level checked.
If brake failure is indicated, immediate repair is
necessary.
Vehicles equipped with the Anti-Lock Brake System
(ABS) are also equipped with Electronic Brake
Force Distribution (EBD). In the event of an EBD
failure, the Brake Warning Light will turn on along
with the ABS Light. Immediate repair to the ABS
system is required.
Operation of the Brake Warning Light can be
checked by turning the ignition switch from the OFF
position to the ON/RUN position. The light should
illuminate for approximately two seconds. The light
should then turn off unless the parking brake is
applied or a brake fault is detected. If the light does
not illuminate, have the light inspected by an
authorized dealer. The light also will turn on when the parking brake
is applied with the ignition switch in the ON/RUN
position.
NOTE:This light shows only that the parking brake is
applied. It does not show the degree of brake appli
-
cation.
Battery Charge Warning Light
This warning light will illuminate when
the battery is not charging properly. If it
stays on while the engine is running,
there may be a malfunction with the
charging system. Contact an authorized dealer as
soon as possible. This indicates a possible
problem with the electrical system or a related
component.
Door Open Warning Light
This indicator will illuminate when one or
more door(s) are not fully closed.
NOTE:If the vehicle is moving and a door is opened, there
will also be a single chime.
WARNING!
Driving a vehicle with the red brake light on is
dangerous. Part of the brake system may have
failed. It will take longer to stop the vehicle. You
could have a collision. Have the vehicle checked
immediately.
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