ESP RENAULT ZOE 2017 1.G Owner's Guide

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.

4.10
Using a roller type car wash
Return the windscreen wiper stalk to
the Park position (refer to the informa-
tion on the “Windscreen washer, wiper”
in Section 1). Check the mounting of
external accessories, additional lights
and mirrors, and ensure that the wiper
blades are secured with adhesive tape.
Remove the radio aerial mast if your
vehicle is fitted with this equipment.
Remember to remove the tape and refit
the antenna after washing.
Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
BODYWORK MAINTENANCE (2/2)
Cleaning the headlights
As the headlights are made of plastic
“glass”, use a soft cloth or cotton wool
to clean them. If this does not clean
them properly, moisten the cloth with
soapy water, then wipe clean with a soft
damp cloth or cotton wool.
Finally, carefully dry off with a soft dry
cloth.
Cleaning products containing alco-
hol must not be used.
Vehicles with a matte paint
finish
This type of paint requires certain pre-
cautions.
Do not do the following
– use wax-based products (polishing);
– rub too hard;
– wash the vehicle in a roller-type car
wash;
– wash the vehicle using a high-pres-
sure device;
– attach stickers to the paintwork (risk
of leaving marks).
You should do the following
Wash the vehicle by hand using plenty
of water, using a soft cloth or a gentle
sponge.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.
Washing the vehicle
Never wash the engine
compartment, the charging
connection or the traction
battery with a high-pressure jet.
This risks damaging the electric cir-
cuit.
Never wash the vehicle while it is
charging.
Risk of electric shock and a risk to
life.

5.6
TYRES (1/3)
Maintaining the tyres
The tyres must be in good condition
and the tread form must have sufficient
depth; tyres approved by our Technical
Department have wear warning strips 1
that are indicators moulded into the
tread at several points.
The tyres are the only contact between
the vehicle and the road, so it is essen-
tial to keep them in good condition.
You must make sure that your tyres
conform to local road traffic regulations.
When the tyre tread has been worn to
the level of the wear indicators,
they
become visible 2: it is then necessary
to replace your tyres because the tread
rubber is no more than 1.6 mm deep,
resulting in poor roadholding on wet
roads.
An overloaded vehicle, long journeys
by motorway, particularly in very hot
weather, or continual driving on poorly
surfaced minor roads will lead to more
rapid tyre wear and affect safety.
For your safety, please re-
spect the speed limit.
When they need to be re-
placed, only tyres of the
same make, size, type and profile
should be used on a single axle.
They must: either have a load ca-
pacity and a speed capacity at
least equal to the original tyres,
or correspond to those recom-
mended by your authorised
dealer.
Failure to heed these instructions
could endanger your safety and
affect your vehicle’s roadworthi-
ness.
Risk of loss of control of the ve-
hicle.
Incidents which occur when
driving, such as striking the
kerb, may damage the tyres
and wheel rims, and could
also lead to misalignment of the
front or rear axle geometry. In this
case, have the condition of these
checked by an approved dealer.
2
1

5.15
Operating faultsIf the battery is too weak to ensure cor-
rect operation, you can still start (insert
the RENAULT card in the card reader)
and lock/unlock the vehicle (refer to the
information on "Locking/unlocking the
doors" in Section 1).
RENAULT CARD: battery
Replacing the batteryWhen the message “Keycard battery
low” appears on the instrument panel,
replace the RENAULT card battery,
press the button 1 while pulling on
the emergency key 2 , then unclip the
cover 3 using the tab 4.
Remove the battery by pressing on one
side (movement A) and by lifting the
other (movement B) then replace it, en-
suring the polarity and model, shown
on cover 3 are respected.
Do not throw away your
used batteries; give them to
an organisation responsible
for collecting and recycling
batteries.
1
2
When refitting, proceed in the reverse
order, then depending on the vehicle,
press one of the buttons on the card
four times, close to the vehicle: the
message will disappear.
Note: it is not advisable to touch the
electronic circuit or contacts on the
RENAULT card when replacing the bat-
tery.
A
B
3
The batteries are available from approved Dealers, and their service lif\
e approxi-
mately two years. Check that there is no dye on the battery: risk of an \
incorrect
electrical contact.
4
Check that the cover is clipped shut.

6.2
VEHICLE IDENTIFICATION PLATES
A
B
A
The information shown on the ve-
hicle identification plate should be
quoted on all correspondence or
orders.
Vehicle identification plate A
1 Manufacturer name.
2 EC design number or approval
number.
3 Identification number.
Depending on the vehicle, this
information is also given on
marking B.
4 MAM (Maximum Authorised
Mass).
5 GTW (Gross train weight: vehicle
fully loaded, with trailer).
6 MPAW (Maximim Permissible
Weight) for front axle.
7 MPAW on rear axle.
8 Reserved for related or additional
entries.
9 Paint reference (colour code).
7
8
96
5
4
3
2
1

7.2
ALPHABETICAL INDEX (2/5)
E
»ECO» mode function ......................................................... 2.9
ECO driving ...............................................................2.7 → 2.9
ECO mode ........................................................................\
... 2.9
electric beam height adjustment ........................................ 1.84
»400 volt» electrical circuit ........................................1.2 → 1.6
electric vehicle vehicle range .................................................... 2.10 – 2.11
noise ..................................................................\
............ 1.6
charge ................................................................1.8 → 1.15
driving ........................................................ 1.6, 2.10 – 2.11
presentation .........................................................1.2 → 1.6
important recommendations .......................................... 1.7
electric windows ..................................................... 3.16 – 3.17
Electronic Stability Program: ESP .........................2.16 → 2.20
emergency brake assist.........................................2.16 → 2.20
emergency braking ................................................2.16 → 2.20
emergency key ....................................................... 1.18 – 1.19
energy »ECO» mode ................................................................. 2.9
saving .................................................................\
......... 2.10
charge meter (function) .................................................. 2.7
range ..................................................................\
..2.7 → 2.9
energy saving .......................................................... 2.7 → 2.11
energy consumption ........................... 1.65 – 1.66, 2.10 – 2.11
energy recovery ................................................................. 2.10
engine specifications ........................................................... 6.3
environment ............................................................\
........... 2.12
ESP: Electronic Stability Program .........................2.16 → 2.20
external temperature .............................................. 1.75 – 1.76
F
faults operating faults ................................................5.22 → 5.25
fitting a radio ...................................................................... 5.16
fittings ...............................................................\
.....3.19 → 3.21fragrance diffuser ............................................................... 3.13
fragrance ..............................................................\
............. 3.13
front passenger air bag deactivation ................................. 1.55
front seat adjustment ......................................................... 1.32
front seats adjustment .......................................................1.32 → 1.36
with manual controls .................................................... 1.32
fuses ....................................................................... 5.13 – 5.14
G
gear lever.................................................................... 2.5 – 2.6
glove box ........................................................................\
... 3.21
H
handbrake........................................................................\
.... 2.6
hands-free telephone integrated control ............................ 3.29
hazard warning lights signal ..................................... 1.79, 1.81
headlight beam adjustment ............................................... 1.84
headlight flashers .............................................................. 1.79
headlight washer ............................................................... 1.86
headrest........................................................................\
..... 3.23
heating and air conditioning system .................................. 3.15
heating, air conditioning: programming .......... 2.11, 3.9 → 3.12
heating system ...................................... 3.4 → 3.7, 3.9 → 3.12
heating/air conditioning programming .....................3.9 → 3.12
horn ...................................................................\
................ 1.79
horn: flash ..................................................................\
........... 1.79
sounding the horn ........................................................ 1.79
hubcap tool ........................................................................\
.. 5.2
I
indicators .............................................................\
....... 1.79, 5.9
indicators: direction indicators ................................................ 1.79, 5.9
exterior temperature indicator ...................................... 1.75