RENAULT ZOE 2018 Owners Manual

4.1
Section 4: Maintenance
Bonnet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2
Levels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.4
Brake fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . 4.5
windscreen washer reservoir . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . 4.5
Secondary 12V battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . 4.6
Tyre Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .\
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.8
Bodywork maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . . 4.9
Interior trim maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . \
. . . . . . . . . . . . . . . . . . . . . . 4.12

4.2
To open, pull handle 1, located on the
left-hand side of the dashboard.
BONNET (1/2)
1
In the event of even a slight
impact involving the radia-
tor grille or bonnet, have the
bonnet lock checked by an
authorised dealer as soon as pos-
sible.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
Unlocking the bonnet catch
Lift the bonnet by several centimetres
and push lever 2 to the left.
2
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 warning
light in the engine compartment re-
minds you of this.
Risk of injury.

4.3
Opening the bonnet
Lift the bonnet; you will need to guide it
as it is held by a strut.
Ensure that the bonnet is
properly locked.
Ensure that nothing is pre-
venting locking (grit, cloths,
etc.).
After carrying out any work
in the engine compart-
ment, check that nothing
has been left behind (cloth,
tools, etc.).
Otherwise, this may lead to engine
damage.
BONNET (2/2)
Closing the bonnet
Check that nothing has been left in the
engine compartment.
To close the bonnet again, hold the
bonnet in the middle and guide it down,
allowing a 30 cm gap before it is closed,
then release it. It will latch automatically
under its own weight.
Do not press down on the
bonnet: there is a risk that
the bonnet will close inad-
vertently.

4.4
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
LEVELS (1/2)
 CoolantThe level is checked with the engine
switched off and on flat ground. The
level when cold must be between the
“MINI” and “MAXI” marks on the cool-
ant reservoir 1.
Top this level up when cold before the
“MINI” mark is reached. Checking intervals
Check the coolant level regularly
(very severe damage is likely to be
caused to the engine if it runs out of
coolant).
If the level needs to be topped up, only
use products approved by our Technical
Department which ensure:
– protection against freezing;
– anticorrosion protection of the cool-
ing system.
No operations should be
carried out on the cooling
circuit when the engine is
hot.
Risk of burns.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
1
When working in the engine
compartment, ensure that
the windscreen wiper stalk
is in the park position.
Risk of injury.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.

4.5
Windscreen washer reservoir
Topping up
Open cap 3, fill until you can see the
fluid, then refit the cap.
Liquid
Screen wash product (product with
antifreeze in winter).
Jets
Use a tool such as a needle to adjust
the height of the windscreen washer
jets.
3
2
 Brake fluidThe level should be read with the engine
switched off and on level ground. This
should be checked frequently, and im-
mediately if you notice even the slight-
est loss in braking efficiency. Topping up
After any operation on the hydraulic cir-
cuit, a specialist must replace the fluid.
Only use fluids approved by our
Technical Department (and taken from
a sealed container).
Replacement intervals
Refer to the Maintenance Document for
your vehicle.
Level 2
It is normal for the level to drop as
the linings become worn, but it should
never drop below the
“MIN” warning
line.
If you wish to check the disc wear your-
self, you should obtain the document
explaining the checking procedure from
our network or from the manufacturer’s
website.
Consult your approved dealer at
once if you notice an abnormal or
repeated drop in any of the fluid
levels.
LEVELS (2/2)
When working in the engine
compartment, certain parts
may be hot. In addition,
the engine cooling fan can
come on at any moment.
Risk of burns or serious injury.

4.6
The secondary battery is a 12 V battery:
this supplies the energy required to op-
erate vehicle equipment (lights, wind-
screen wipers, audio system, etc) and
certain safety systems, such as ABS.
You should not open it or add any
fluid.
SECONDARY 12 V BATTERY (1/2)
1
Do not do any work under
the bonnet when the vehicle
is charging or when the igni-
tion is switched on.
For your own safety and for
the proper operation of the
vehicle’s electrical equip-
ment (lights, windscreen
wipers, ABS, etc.), any interven-
tion on the secondary 12 V battery
(removal, disconnection, etc.) must
categorically be performed by a
specialist professional.
Risk of serious burns or electric
shocks.
Respect categorically the replace-
ment intervals (without exceeding
them) as stated in the maintenance
document.
The battery is a specific type.
Please ensure it is replaced with the
same type.
Contact an Authorised Dealer.
Maintenance/replacementThe charge status of the 12 volt bat-
tery 1 can decrease, especially if you
use your vehicle:
– when the outside temperature drops;
– after extended use of energy-con- suming devices with the engine
switched off.
Please note when work-
ing close to the engine that
it may be hot. The engine
cooling fan may also start
at any moment. The
 label
in the engine compartment reminds
you of this.
Risk of injury.

4.7
SECONDARY 12 V BATTERY (2/2)Breakdown recovery
To avoid damaging your vehicle, do
not recharge the secondary 12 V
battery using:
– an external battery charger;
– a battery from another vehicle.
Please contact an Authorised
Dealer.
Do not disconnect the sec-
ondary 12 V battery.
Risk of serious burns or
electric shocks.
Do not use your electric vehicle to
restart the 12 volt battery in another
vehicle. The 12 volt electric power of
an electric vehicle is not enough to
perform such an operation.
Risk of damage to vehicle
A234
567
Label AObserve the indications on the battery.
2 naked flames and smoking are forbid-
den;
3 eye protection required;
4 keep away from children;
5 explosive materials;
6 please consult the driver’s handbook;
7 corrosive substances.

4.8
TYRE PRESSURE
B : dimension of the tyres fitted to the
vehicle.
C : tyre pressures for the front wheels.
D : tyre pressures for the rear wheels.
Tyre safety and use of snow
chains
Refer to the information on “Tyres”
in Section 5 for the servicing con-
ditions and, depending on the ver-
sion, the use of chains.
CD
A
A
For your safety, please re-
spect the speed limit.
When they need to be re-
placed, only tyres of the
same make, size, type and profile
should be used on a single axle.
They must: either have a load ca-
pacity and speed rating at least
equal to those of the original
tyres, or conform to those recom-
mended by an authorised dealer.
Failure to heed these instructions
could endanger your safety and
affect your vehicle’s roadworthi-
ness.
Risk of loss of control of the ve-
hicle.
Label A
Open the driver’s door to read it.
Tyre pressures should be checked
when the tyres are cold.
If the tyre pressures cannot be checked
when the tyres are cold, increase the
pressures from 0.2 to 0.3 bar (or 3 PSI).
Never deflate a hot tyre.
B
CDB
Vehicle fitted with a tyre pressure
loss warning system
If under-inflated (puncture, low pres-
sure, etc.), the warning light
 on
the instrument panel comes on. See
«Tyre pressure loss warning» in chap-
ter 2.

4.9
BODYWORK MAINTENANCE (1/3)
A well-maintained vehicle will last
longer. It is therefore recommended to
maintain the exterior of the vehicle reg-
ularly.
Your vehicle has been treated with very
effective anti-corrosion products. It is
nevertheless subject to various outside
influences.
Corrosive agents in the atmosphere
– atmospheric pollution (built-up and
industrial areas),
– saline atmospheres (near the sea,
particularly in hot weather),
– seasonal and damp weather condi-
tions (e.g. road salt in winter, water
from road cleaners, etc.).
Minor impacts
Abrasive action
Dust and sand in the air, mud, road grit
thrown up by other vehicles, etc.
You should take a number of minor pre-
cautions in order to safeguard your ve-
hicle against such risks.You should
Wash your car frequently, with the
engine off , with cleaning products rec-
ommended by the manufacturer (never
use abrasive products). Rinse thor-
oughly beforehand with a jet:
– spots of tree resin and industrial
grime;
– mud in the wheel arches and under-
neath the body which forms damp
patches;
– bird droppings , which cause a
chemical reaction with the paint that
rapidly discolours paintwork and
may even cause the paint to peel
off;
wash the vehicle immediately to
remove these marks since it is im-
possible to remove them by polish-
ing;
– salt, particularly in the wheel arches
and underneath the body after driv-
ing in areas where the roads have
been gritted.
Withdraw the vegetable falls (resin, film
etc.) from the vehicle regularly. Observe the vehicle stopping distances
when driving on gravelled surfaces to
prevent paint damage.
Repair, or have repaired quickly, areas
where the paint has been damaged, to
prevent corrosion spreading.
Remember to visit the body shop pe-
riodically in order to maintain your
anti-corrosion warranty. Refer to the
Maintenance Document.
Respect local regulations about wash-
ing vehicles (e.g. do not wash your ve-
hicle on a public highway).
If it is necessary to clean mechani-
cal components, hinges, etc., spray
them with products approved by our
Technical Department to protect them
after they have been cleaned.
We have selected special products
to care for your vehicle and you can
obtain these from the manufactur-
er’s accessory outlets.

4.10
BODYWORK MAINTENANCE (2/3)
Degrease or clean using
high-pressure cleaning
equipment or by spray-
ing on products not ap-
proved by our Technical
Department:
– mechanical components (e.g.:
engine compartment);
– underbody;
– parts with hinges (e.g.: inside the
doors);
– painted plastic external fittings (e.g.:
bumpers).
Doing this could give rise to corrosion
or operational faults.
What you should not do
Wash the vehicle in bright sunlight or
freezing temperatures.
Do not scrape off mud or dirt without
pre-wetting.
Allow dirt to accumulate on the exterior.
Allow rust to form following minor im-
pacts.
Do not use solvents not approved by
our Technical Department to remove
stains as this could damage the paint-
work.
Do not drive in snow or muddy condi-
tions without washing the vehicle, par-
ticularly under the wheel arches and
body.