maintenance SAAB 9-3 2003 User Guide

231 Maintenance and owner assistance
Engine oil and filter changesChanging the engine oil and filter is required
at every service point. Use only a Saab
approved long-life oil filter and engine oils
meeting the SAE viscosity ratings and API
service classifications stated in the “Techni-
cal data” section of this Owner’s Manual.
The use of extra additives in the oil is not
necessary and is not recommended, and
may be harmful to turbochargers.
More frequent oil changes are recom-
mended if your vehicle is operated under
any of the following conditions:
 Most trips are less than 5–10 miles (8–
16 km). This is particularly important
when outside temperatures are below
freezing.
 Most trips include extensive idling
(frequent stop-and-go traffic).
 Most trips are through dusty areas (such
as construction zones).
 If the vehicle is used for delivery service,
police, taxi or other commercial applica-
tions.
If your driving habits match this description,
have the engine oil and filter changed in-
between normal services at 5,000 mile
(8,000 km) intervals. These conditions
cause the engine oil to break down faster.
The Warranties and Service Record Book-
let has provisions to record extra oil
changes.
Service record retentionIt is the owner’s responsibility to retain ser-
vice records. If possible, you should keep
copies of all shop work orders for all service
and repairs, whenever performed. As indi-
cated in the new car and emission control
system warranties, it is important to docu-
ment that all necessary maintenance has
been done.
HOW THE SERVICE RECORD IS ORGA-
NIZED
The service record is comprised of a main-
tenance log and a separate log sheet for list-
ing any additional service and repairs.
There are five coupons at the front of the
section, three of which are for documenting
extra engine oil and filter changes, one for
extra automatic transmission fluid services
necessary for severe service conditions,
one for brake fluid changes and one for
coolant flushes. These are followed by log
sheets for all normal scheduled mainte-
nance in the order it is to be performed,
beginning with the “First Service”.HOW TO USE THE SERVICE RECORD
COUPONS
When the car is brought to a Saab dealer for
scheduled maintenance, present the War-
ranties & Service Record Booklet to the ser-
vice manager. When the technician has
completed the service, the technician will
sign the maintenance record. The person
responsible for quality assurance at the
dealership will also sign and stamp the
record with the dealer identification stamp.
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232 Maintenance and owner assistanceService costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
location.
Owner assistanceWarranties and service problem
assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
Change of Address Notification
(U.S. and Canada)Two change of address cards are provided
at the end of the Warranties and Service
Record Booklet. Knowing your current
address allows Saab to contact you in the
event of a recall or service campaign.
Please help us keep our records up to date
for your own peace of mind.Service informationFactory Service Manuals for the Saab 9-3
and 9-5 car lines can be ordered through the
dealer. These are comprehensive manuals
on CD rom, geared to use by professional
technicians.
Consult your Saab dealer for prices for your
model.
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233 Maintenance and owner assistance
Reporting Safety
Defects (U.S.A.)If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately
inform the National Highway Traffic Safety
Administration (NHTSA) in addition to noti-
fying Saab Cars USA, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds that
a safety defect exists in a group of vehicles,
it may order a recall and remedy campaign.
However, NHTSA cannot become involved
in individual problems between you, your
dealer, or Saab Cars USA, Inc.
To contact NHTSA, you may either call the
Auto Safety Hotline toll-free at 1-800-424-
9393 (or 202/366-0123 in Washington D.C.
area) or write to: NHTSA, U.S. Department
of Transportation, Washington, D.C. 20590.
You can also obtain other information about
motor vehicle safety from the Hotline.
Reporting Safety
Defects to the Canadian
governmentIf you live in Canada, and believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in
addition to notifying General Motors of
Canada Limited.
You may write to Transport Canada at Box
8880, Ottawa, Ontario, K1G 3J2.
In addition to notifying Transport Canada in
a situation like this, we certainly hope you
will notify us. In Canada, please call our
Saab Customer Assistance Centre at 1-
800-263- 1999.
Or write:
General Motors of Canada Limited
Customer Assistance Centre,
1908 Colonel Sam Drive,
Oshawa, Ontario, L1H 8P7.
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234 Maintenance and owner assistance
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253 Index
LLATCH (child safety)
_____________ 22
Labels and plates, location
_______ 246
Lashing eyes
__________________ 118
Laying the car up
______________ 150
Leather upholstery, cleaning
______ 218
Limp-home
___________________ 126
Limp-home, automatic transmission
137
Load carriers, roof
______________ 161
Load indices, tyres _____________ 209
Load-through hatch _____________ 117
Locking a car with flat battery
______ 41
Locks
________________________ 38
Long-term parking
______________ 150
Luggage compartment
__________ 116
Luggage compartment lighting
106
, 119
Luggage compartment lighting,
changing
____________________ 197
MMAXI fuses
___________________ 200
Main instrument panel
___________ 54
Main/dipped beam
______________ 72
Maintenance schedule __________ 230
Manual climate control ___________ 79
Manual gear selection ___________ 139
Manual gearbox
_______________ 133
Manual tripping of car alarm
_______ 49
Materials used in the car, reclamation
222Memory, driver’s seat
____________ 19
Milometer
_____________________ 59
Movement sensor, car alarm
______ 48
Mug holder
___________________ 107
NNight driving
__________________ 163
Number plate lighting, changing
___ 196
OORVR
_______________________ 174
Oil capacity, engine
_____________ 239
Opening handles
________________ 38
Opening the fuel filler flap manually
_52
Owner assistance
______________ 232
PPanic function, car alarm
_________ 49
Park Brake Shift Lock
___________ 135
Park Brake Shift Lock,
temporary override
____________ 137
Parking
______________________ 148
Parking aid ___________________ 151
Parking brake _________________ 148
Parking on a hill _______________ 149
Pinch protection, electric windows
_100
Pinch protection, sunroof
________ 104Plates and labels, location
________ 246
Polishing and waxing
____________ 219
Poly-V-belt
____________________ 185
Position lights __________________ 72
Power steering fluid, checking
_____ 181
Power steering fluid, grade
_______ 242
Pressure gauge
_________________ 61
Profiles, customized settings
_______ 64
Puncture, changing wheels _______ 214
QQuick guide, remote control
_______ 39
RRain sensor
____________________ 77
Rear fog light ___________________ 74
Rear seats, folding down
_________ 116
Rear towing eye
_______________ 165
Rear window heating
_____________ 83
Rearview mirrors
_______________ 110
Recirculation
___________________ 82
Recommendations for automatic
transmission, towing a trailer
____ 158
Recommendations for manual
gearbox, towing a trailer
________ 159
Recommended fuel grades _______ 128
Recommended snow chains ______ 243
Refueling
_____________________ 128
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