service schedule SATURN AURA 2010 User Guide
[x] Cancel search | Manufacturer: SATURN, Model Year: 2010, Model line: AURA, Model: SATURN AURA 2010Pages: 428, PDF Size: 2.78 MB
Page 389 of 428

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Services Performed
7-13
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•My Driveway: Access quick links to parts and
service estimates, check trade-in values, or
schedule a service appointment by adding the
vehicles you own to your driveway profile.
•My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
Customer Assistance for Text
Telephone (TTY) Users
To assist owners who have hearing difficulties, Saturn
has installed special TDD (Telecommunication Devices
for the Deaf) equipment in its Saturn Customer
Assistance Center.
Any hearing or speech-impaired customer who has
access to a TDD or to a conventional Text Telephone
(TTY) can communicate with Saturn by dialing
1-800-TDD-6000. TTY users in Canada may dial
1-800-263-3830.
Customer Assistance Offices
Saturn encourages customers to call the toll-free
number for assistance. If a customer wishes to write to
Saturn, the letter should be addressed to:
Saturn Customer Assistance Center
P.O. Box 33173
Detroit, MI 48232-5173
1-800-553-6000
1-800-833-6000 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-553-6000
In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada Ltd.
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
GMcanada.com
1-800-263-1999
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
8-5
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If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests you to bring the vehicle for
service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
Courtesy Transportation Program
To enhance your ownership experience, we and
our participating retailers are proud to offer Courtesy
Transportation, a customer support program for vehicles
with the Bumper to Bumper (Base Warranty Coverage
period in Canada), extended powertrain, and hybrid
specific warranties in both the U.S. and Canada.
Several courtesy transportation options are available to
assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “Warranty
and Owner Assistance Information” furnished with
each new vehicle provides detailed warranty coverage
information.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait, Saturn helps
to minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your retailer can offer you one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Retailers may provide you with
shuttle service to get you to your destination with
minimal interruption of your daily schedule. This includes
one-way or round trip shuttle service within reasonable
time and distance parameters of the retailer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the retailer’s
shuttle service, the expense must be supported
by original receipts and can only be up to the maximum
amount allowed by Saturn for shuttle service. In
addition, for U.S. customers, should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses may be
available. Claim amounts should reflect actual costs and
8-9
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M
Maintenance Schedule
Maintenance Record....................................7-13
Maintenance Replacement Parts....................7-11
Owner Checks and Services........................... 7-8
Recommended Fluids and Lubricants.............7-10
Scheduled Maintenance................................. 7-3
Maintenance When Trailer Towing.....................5-33
MaintenanceI.................................................. 7-3
MaintenanceII................................................. 7-4
Making a Call.................................................4-74
Making Turns.................................................5-31
Malfunction Indicator Lamp...............................4-34
Managing the Vehicle Damage Repair
Process.....................................................8-13
Manual Locks.................................................. 1-5
Manual Reclining Seatbacks............................... 2-6
Manual Seat.................................................... 1-6
Manual Seats................................................... 2-4
Maximum Air Conditioning................................4-17
Message
DIC Warnings and Messages........................4-42
Mirrors
Automatic Dimming Rearview........................3-32
Manual Rearview.........................................3-32
Outside Automatic Dimming Mirror.................3-34
Outside Heated Mirrors................................3-34
Outside Power Mirrors..................................3-34MP3 .............................................................4-61
Muting a Call.................................................4-76
My GM Canada (Canada) — www.gm.ca............. 8-4
N
Navigation System, Privacy..............................8-16
Net, Convenience...........................................3-42
New Vehicle Break-In......................................3-19
O
Odometer......................................................4-26
Trip ...........................................................4-26
Off-Road
Recovery....................................................5-11
Oil
Engine.......................................................6-17
Engine Oil Life System.................................6-20
Pressure Light.............................................4-37
Older Children, Restraints................................2-32
Online Owner Center........................................ 8-4
Online Owner Center
(U.S.) — www.gmownercenter.com/saturn......... 8-4
OnStar Steering Wheel Controls........................1-25
Operation......................................................4-16
Operation Tips................................................4-24
Operation, Universal Home Remote System........3-35
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Safety Warnings and Symbols.............................. iv
Scheduled Maintenance..................................... 7-3
Scheduling Appointments................................... 8-8
Sealant Kit, Tire..............................................6-67
Seats
Head Restraints............................................ 2-2
Heated Seats............................................... 2-6
Power Lift Seat............................................. 2-9
Power Lumbar .............................................. 2-5
Power Seats................................................. 2-5
Reclining Seatbacks...................................... 2-6
Split Folding Rear Seat................................2-10
Securing a Child Restraint
Rear Seat Position......................................2-51
Right Front Seat Position..............................2-54
Securing an Add-On Child Restraint in the
Vehicle.......................................................2-40
Securing the Child Within the Child Restraint......2-41
Security
Light..........................................................4-37
Service........................................................... 6-3
Accessories and Modifications......................... 6-3
Adding Equipment to the Outside of the
Vehicle..................................................... 6-5
Doing Your Own Work................................... 6-4
Engine Soon Lamp......................................4-34Service (cont.)
Parts Identification Label...............................6-96
Publications Ordering Information...................8-14
Scheduling Appointments................................ 8-8
Service Bulletins.............................................8-15
Service Manuals.............................................8-14
Services Not Included in Roadside Assistance...... 8-8
Services Provided............................................. 8-7
Services Specific to Canadian Purchased
Vehicles....................................................... 8-8
Servicing Your Airbag-Equipped Vehicle..............2-73
Setting the Clock....................................1-16, 4-51
Setting the Tone (Bass/Midrange/Treble).............4-55
Sheet Metal Damage.......................................6-94
Shifting
Out of Park................................................3-28
Shifting Into Park............................................3-27
Shoulder Belt Height Adjuster...........................2-27
Signals, Turn and Lane-Change.......................... 4-4
Skidding........................................................
5-12
Spare Tire
Compact....................................................6-88
Installing....................................................6-78
Removing...................................................6-76
Storing.......................................................6-84
Specifications and Capacities..........................6-105
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