phone SATURN AURA 2010 Owner's Guide

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•My Preferences: Manage your profile and use tools
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To sign up, visit the My GM Canada section within
www.gm.ca.
Customer Assistance for Text
Telephone (TTY) Users
To assist owners who have hearing difficulties, Saturn
has installed special TDD (Telecommunication Devices
for the Deaf) equipment in its Saturn Customer
Assistance Center.
Any hearing or speech-impaired customer who has
access to a TDD or to a conventional Text Telephone
(TTY) can communicate with Saturn by dialing
1-800-TDD-6000. TTY users in Canada may dial
1-800-263-3830.
Customer Assistance Offices
Saturn encourages customers to call the toll-free
number for assistance. If a customer wishes to write to
Saturn, the letter should be addressed to:
Saturn Customer Assistance Center
P.O. Box 33173
Detroit, MI 48232-5173
1-800-553-6000
1-800-833-6000 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-553-6000
In Canada, write to:
Saturn Customer Communication Centre
General Motors of Canada Ltd.
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
GMcanada.com
1-800-263-1999
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-268-6800
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GM Mobility Reimbursement
Program
This program, available to qualified applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver or passenger adaptive equipment you may
require for your vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited period of time from
the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000.
Text telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
Roadside Assistance Program
For U.S. purchased vehicles, call1-800-553-6000;
(Text Telephone (TTY): 1-800-889-2438).
For Canadian purchased vehicles, call1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number of the
vehicle
•Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
•Description of the problem
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If a Crash Occurs
Here is what to do if you are involved in a crash.
•Check to make sure that you are all right. If you are
uninjured, make sure that no one else in your
vehicle, or the other vehicle, is injured.
•If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your
vehicle only if its position puts you in danger or you
are instructed to move it by a police officer.
•Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental
frame of mind, or anything unrelated to the crash.
This will help guard against post-crash legal action.
•If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 8-6for more information.
•If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from
the tow truck operator or write down the driver’s
name, the service’s name, and the phone number.
•Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these
items in your vehicle.
•Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identification Number (VIN), insurance company
and policy number, and a general description of the
damage to the other vehicle.
•If possible, call your insurance company from the
scene of the crash. They will walk you through
the information they will need. If they ask for
a police report, phone or go to the police
department headquarters the next day and you can
get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
•Choose a reputable collision repair facility for your
vehicle. Whether you select a dealer/retailer or a
private collision repair facility to fix the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
•Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Event Data Recorders
This vehicle has an Event Data Recorder (EDR). The
main purpose of an EDR is to record, in certain crash or
near crash-like situations, such as an airbag deployment
or hitting a road obstacle, data that will assist in
understanding how a vehicle’s systems performed. The
EDR is designed to record data related to vehicle
dynamics and safety systems for a short period of time,
typically 30 seconds or less. The EDR in this vehicle
is designed to record such data as:
•How various systems in your vehicle were operating
•Whether or not the driver and passenger safety
belts were buckled/fastened
•How far, if at all, the driver was pressing the
accelerator and/or brake pedal
•How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle only
if a non-trivial crash situation occurs; no data is
recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age,
and crash location) is recorded. However, other parties,
such as law enforcement, could combine the EDR
data with the type of personally identifying data routinely
acquired during a crash investigation.To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
Saturn will not access this data or share it with others
except: with the consent of the vehicle owner or, if
the vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of Saturn’s defense of
litigation through the discovery process; or, as required
by law. Data that Saturn collects or receives may
also be used for Saturn research needs or may be made
available to others for research purposes, where a
need is shown and the data is not tied to a specific
vehicle or vehicle owner.Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
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C
Calibration.....................................................3-33
California
Perchlorate Materials Requirements................. 6-4
Warning....................................................... 6-4
California Fuel.................................................. 6-6
Call Waiting...................................................4-76
Calling for Assistance........................................ 8-6
Canadian Owners............................................... iii
Canceling a Remote Start.................................. 1-5
Capacities and Specifications..........................6-105
Carbon Monoxide
Engine Exhaust...........................................3-30
Trunk.........................................................3-11
Winter Driving.............................................5-16
Care of
Safety Belts................................................6-91
Care of CDs ..................................................4-59
Care of the CD Player.....................................4-59
CD Messages................................................4-59
CD, MP3 .......................................................4-61
Cellular Phone Usage......................................4-83
Center Console Storage...................................3-41
Certification Label...........................................5-22
Chains, Tire...................................................6-65
Changing a Tire When Trailer Towing................5-33
Charging System Light....................................4-30Check
Engine Lamp..............................................4-34
Check Engine Light.........................................4-34
Checking Coolant............................................6-26
Checking Engine Oil........................................6-17
Checking Things Under the Hood......................6-12
Chemical Paint Spotting...................................6-95
Child Restraints
Infants and Young Children...........................2-35
Lower Anchors and Tethers for Children..........2-44
Older Children.............................................2-32
Securing a Child Restraint in a Rear Seat
Position..................................................2-51
Securing a Child Restraint in the Right Front
Seat Position...........................................2-54
Systems.....................................................2-39
Where to Put the Restraint...........................2-42
Chime Level Adjustment..................................4-84
Cleaning
Aluminum Wheels........................................6-94
Exterior Lamps/Lenses.................................6-92
Fabric/Carpet..............................................6-90
Finish Care.................................................6-92
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................6-91
Interior.......................................................6-89
Leather......................................................6-91
Tires..........................................................6-94
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Cleaning (cont.)
Underbody Maintenance...............................6-95
Washing Your Vehicle...................................6-92
Weatherstrips..............................................6-92
Windshield and Wiper Blades........................6-93
Cleaning the Mirror.........................................3-32
Clearing the System........................................4-78
Climate Control System...................................4-16
Outlet Adjustment........................................4-23
Climate Control Systems
Automatic...................................................4-19
Climate Controls.............................................1-13
Clock, Setting.................................................4-51
Cold Temperature Operation.............................6-19
Collision Damage Repair..................................8-10
Collision Parts................................................8-10
Compact Spare Tire........................................6-88
Compass.......................................................3-33
Compass Calibration.......................................3-33
Compass Operation.........................................3-33
Compass Variance..........................................3-33
Compressor Kit, Tire Sealant............................6-67
Configurations for Use of Child Restraints..........2-43
Connecting a USB Storage Device or iPod
®.......4-64
Content Theft-Deterrent....................................3-16
Control of a Vehicle.......................................... 5-3
Convenience Net............................................3-42Coolant
Engine.......................................................6-25
Engine Temperature Gage............................4-33
Engine Temperature Warning Light.................4-33
Cooling System..............................................6-24
Courtesy Transportation Program........................ 8-9
Coverage........................................................ 8-7
Cruise Control.................................................. 4-7
Light..........................................................4-38
Cupholders....................................................3-41
Customer Assistance......................................... 8-5
Offices......................................................... 8-5
Text Telephone (TTY) Users........................... 8-5
Customer Information
Service Publications Ordering Information........8-14
Customer Satisfaction Procedure........................ 8-2
D
Damage Repair, Collision.................................8-10
Data Recorders, Event....................................8-16
Daytime Running Lamps (DRL).........................4-11
Defensive Driving............................................. 5-2
Delayed Headlamps........................................4-11
Delayed Locking............................................... 3-9
Deleting Name Tags........................................4-73
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Headlamps Off in Park....................................4-10
Headphones...................................................4-80
Heated Seats................................................... 2-6
Heated Seats (If Equipped)................................ 1-8
Heater...........................................................4-16
Engine Coolant...........................................3-22
Highbeam On Light.........................................4-38
High-Speed Operation, Tires.............................6-52
Highway Hypnosis...........................................5-14
Hill and Mountain Roads..................................5-15
Hitches..........................................................5-30
Hood
Checking Things Under................................6-12
Release.....................................................6-13
Horn ............................................................... 4-3
How OnStar Service Works..............................1-24
How the System Alarm is Activated...................3-16
How to Add Coolant to the Radiator..................6-27
How to Add Coolant to the Recovery Tank.........6-26
How to Check................................................6-52
How to Check Power Steering Fluid..................6-31
How to Detect a Tamper Condition....................3-17
How to Inspect the Engine Air Cleaner/Filter.......6-22
How to Reset the Engine Oil Life System...........6-21
How to Turn Off the System Alarm....................3-17
How to Wear Safety Belts Properly...................2-17
Hydraulic Power Steering................................... 5-9
Hydroplaning..................................................5-14I
If a Crash Occurs...........................................8-12
If No Steam Is Coming From The Engine
Compartment..............................................6-29
If Steam Is Coming From The Engine
Compartment..............................................6-29
If the Off Indicator is Lit for an Adult-Size
Occupant...................................................2-72
If the On Indicator is Lit for a Child Restraint......2-71
Ignition Positions.............................................3-19
Ignition Transmission Lock Check....................... 7-9
Infants and Young Children, Restraints...............2-35
Inflation - Tire Pressure...................................6-51
Information Modes..........................................4-40
Instrument Panel
Brightness..................................................4-13
Cluster.......................................................4-25
Insuring Your Vehicle.......................................8-11
Interior Mirror.................................................1-10
Introduction...................................................... 7-2
J
Jump Starting.................................................6-36
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Other Information............................................4-78
Other Rainy Weather Tips................................5-14
Outlet Adjustment............................................4-23
Outlets
Accessory Power.........................................4-15
Outside
Automatic Dimming Mirror.............................3-34
Heated Mirrors............................................3-34
Power Mirrors.............................................3-34
Overheated Engine Protection
Operating Mode..........................................6-30
Owner Checks and Services.............................. 7-8
Owner Publications.........................................8-14
Owners, Canadian.............................................. iii
P
Paint, Damage...............................................6-95
Pairing..........................................................4-69
Parade Dimming.............................................4-13
Park
Headlamps Off in Park.................................4-10
Shifting Into................................................3-27
Shifting Out of............................................3-28
Parking
Brake........................................................3-26
Over Things That Burn.................................3-29Parking Brake and Automatic Transmission
P (Park) Mechanism Check............................. 7-9
Parking on Hills..............................................5-32
Passenger Airbag Status Indicator.....................4-29
Passenger Safety Belt Reminder Light...............4-27
Passenger Sensing System..............................2-68
Passing.................................................5-11, 5-31
PASS-Key
®III+ Electronic Immobilizer...............3-17
PASS-Key®III+ Electronic Immobilizer
Operation...................................................3-17
Perchlorate Materials Requirements, California...... 6-4
Personalization Menu Modes............................4-46
Phone
Bluetooth
®..................................................4-68
Playing a CD.................................................4-58
Playing a CD-R or CD-RW MP3.......................4-63
Playing an MP3 CD-R or CD-RW Disc...............4-58
Playing the Radio...........................................4-53
Power
Door Locks.................................................. 3-8
Electrical System.........................................6-97
Lift Seat....................................................... 2-9
Lumbar Controls........................................... 2-5
Retained Accessory (RAP)............................3-20
Seat............................................................ 2-5
Steering Fluid.............................................6-30
Windows....................................................3-14
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Speedometer..................................................4-26
Split Folding Rear Seat....................................2-10
Start Vehicle, Remote....................................... 3-5
Starter Switch Check........................................ 7-8
Starting the Engine.........................................3-20
Starting the Vehicle........................................... 1-4
Steering.......................................................... 5-9
Steering in Emergencies..................................5-10
Steering Tips................................................... 5-9
Steering Wheel Controls, Audio.........................4-82
Steering Wheel, Tilt and Telescopic..................... 4-3
Steps for Determining Correct Load Limit...........5-20
Storage Areas
Center Console...........................................3-41
Convenience Net.........................................3-42
Cupholders.................................................3-41
Glove Box..................................................3-41
Storing a Favorite Station.................................1-16
Storing a Flat Tire and Tools............................6-84
Storing a Radio Station....................................4-54
Storing Name Tags.........................................4-71
Storing the Spare Tire and Tools.......................6-86
Storing the Tire Sealant and Compressor Kit......6-74
Stuck in Sand, Mud, Ice, or Snow.....................5-18
Sun Visors.....................................................3-15
Sunroof.........................................................3-42
Sunshade......................................................3-43T
Tachometer....................................................4-26
Taillamps
Turn Signal, Sidemarker, Stoplamps, and
Back-Up Lamps.......................................6-41
Telescopic Wheel.............................................. 4-3
Temperature – A, B, C....................................6-63
Text Telephone (TTY) Users............................... 8-5
Theft-Deterrent Feature....................................4-81
Theft-Deterrent Systems...................................3-15
Content Theft-Deterrent................................3-16
PASS-Key
®III+ Electronic Immobilizer............3-17
PASS-Key®III+ Electronic Immobilizer
Operation................................................3-17
Three-Way Calling..........................................4-76
Tilt Wheel........................................................ 4-3
Time, Setting..................................................4-51
Tire and Loading Information Label....................5-19
Tire Sealant...................................................6-68
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