SUBARU CROSSTREK 2017 1.G Multimedia System Manual
Manufacturer: SUBARU, Model Year: 2017, Model line: CROSSTREK, Model: SUBARU CROSSTREK 2017 1.GPages: 308, PDF Size: 19.33 MB
Page 291 of 308
ERROR MESSAGES
289
APPENDIX/WHAT TO DO IF/INDEX
10
ERROR MESSAGES
If the following messages appear, check by referring to the cause and action below.
Mode Message Cause Action
FM radio“No stations available.
(No stations available.)”Displayed when the FM radio signal
is lost (while accessing).Try to receive the signal again in a
location free from obstructions.
HD Radio“No HD Radio signal available.
(No HD Radio signal available.)”The HD Radio reception is poor.Try to receive the signal again in a
location free from obstructions.
“No channels available.
(No channels available.)”Displayed when the HD Radio signal
is lost (while accessing).Try to receive the signal again in a
location free from obstructions.
“Saving the HD Radio tag was
unsuccessful.
(Saving the HD Radio tag was
unsuccessful.)”Failed to save the tag information. Acquire the tag information again.
Page 292 of 308
ERROR MESSAGES
290
Mode Message Cause Action
SiriusXM
®
“Check Antenna
(Check Antenna)”
The SiriusXM antenna is not
connected.Check whether the SiriusXM antenna
cable is attached securely.
“Antenna Disconnected (Antenna
Disconnected)”
“Antenna Shorted (Antenna Shorted)”A short circuit occurs in the antenna
or the surrounding antenna cable. 6 H H D 6 8 % $ 5 8 F H U W L ¿ H G G H D O H U I R U
assistance.
“No Signal (No Signal)”The SiriusXM signal is too weak at
the current location.Wait until your vehicle reaches a
location with a stronger signal.
“Ch Unavailable (Ch Unavailable)”The channel you selected is no
longer available.Wait for a few seconds until the
radio returns to the previous channel
or “Ch 001”. If it does not change
automatically, select another channel.
“Ch Unsubscribed (Ch
Unsubscribed)”The current radio station is no longer
available due to changes in the
contract status.Wait for a few seconds until the
radio returns to the previous channel
or “Ch 001”. If it does not change
automatically, select another channel.
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ERROR MESSAGES
291
APPENDIX/WHAT TO DO IF/INDEX
10
Mode Message Cause Action
CD ³ 1 R P X V L F ¿ O H V I R X Q G 1 R P X V L F ¿ O H V
found.)”This indicates that no MP3/WMA/
$ $ & ¿ O H V D U H L Q F O X G H G L Q W K H G L V F Insert a disc on which playable music
data is recorded.
“Check DISC (Check DISC)”It indicates that the disc is dirty,
damaged, or it was inserted upside
down.Clean the disc or insert it correctly.
“DISC Error (DISC Error)” There is a trouble inside the system. Eject the disc.
USB ³ 1 R P X V L F ¿ O H V I R X Q G 1 R P X V L F ¿ O H V
found.)”This indicates that no MP3/WMA/
$ $ & ¿ O H V D U H L Q F O X G H G L Q W K H 8 6 %
memory.Connect a USB memory in which
playable music data is stored.
³ 1 R Y L G H R ¿ O H V I R X Q G 1 R Y L G H R ¿ O H V
found.)”This indicates that there is no video
data in the USB memory.Connect a USB memory in which
playable video data is stored.
“USB Error (USB Error)”Because an over current was
detected.Stop using the device for a short time
and then try again.
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ERROR MESSAGES
292
Mode Message Cause Action
iPod ³ 1 R P X V L F ¿ O H V I R X Q G
1 R P X V L F ¿ O H V I R X Q G ´This indicates that there is no music
data in the iPod.Connect a iPod in which playable
music data is stored.
“iPod Error.
(iPod Error.)” ‡ Playback failure or communication
abnormality.
‡ Because an over current was
detected. ‡ Connect a iPod correctly.
: 3
‡ Stop using the device for a short
time and then try again.
³ 3 O H D V H F K H F N W K H L 3 R G ¿ U P Z D U H
version.
3 O H D V H F K H F N W K H L 3 R G ¿ U P Z D U H
version.)”This indicates that the software
version is not compatible. 3 H U I R U P W K H L 3 R G ¿ U P Z D U H X S G D W H V
and try again.
“iPod authorization has failed.
(iPod authorization has failed.)” This indicates that it failed to
authorize the iPod.Please check your iPod.
“iPod storage is full. Tags cannot be
stored.
(iPod storage is full. Tags cannot be
stored.)” There is no space remaining in the
iPod memory.Connect an iPod with space
remaining in its memory.
SD*
1
³ 1 R P X V L F ¿ O H V I R X Q G 1 R P X V L F ¿ O H V
found.)”This indicates that no MP3/WMA/
$ $ & ¿ O H V D U H L Q F O X G H G L Q W K H 6 ' F D U G Insert a SD card in which playable
music data is stored.
³ 1 R Y L G H R ¿ O H V I R X Q G 1 R Y L G H R ¿ O H V
found.)”This indicates that there is no video
data in the SD card.Insert a SD card in which playable
video data is stored.
“SD Error. (SD Error.)”Because an over current was
detected.Stop using the SD card for a short
time and then try again.
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ERROR MESSAGES
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APPENDIX/WHAT TO DO IF/INDEX
10
Mode Message Cause Action
Bluetooth Audio“Music tracks not supported. Please
check your audio player. (Music
tracks not supported. Please check
your audio player.)”A device that is incompatible with
audio playback was connected. ‡ Check the device settings.
‡ Connect a device that is compatible
with audio playback.
SUBARU
STARLINKPlease disconnect mobile device
and install the SUBARU STARLINK
application on your mobile device and
try again.
Bluetooth disconnected, please
reconnect and try again.
Smartphone data connection is poor,
please try to connect again. ‡ The SUBARU STARLINK
application has not been installed
on your smartphone.
‡ Your smartphone power was turned
OFF.
‡ The Bluetooth connection has been
lost.
‡ The signal quality is weak.
‡ Lines are congested. ‡ Install the SUBARU STARLINK
application.
‡ Turn ON the your smartphone
power.
‡ Check the Bluetooth connection.
‡ Move the car and connect to
SUBARU STARLINK again.
‡ Wait a short while and connect to
SUBARU STARLINK again.
‡ Start the SUBARU STARLINK
application on your smartphone,
check the service availability, and
then reconnect.
aha“Information acquisition error.
(Information acquisition error.)”When not able to get the requested
information.Please try again (Refresh etc.) later
or reconnect it.
“Poor wireless reception. (Poor
wireless reception.)”When a communication error has
been detected.Please try again in a better
communications environment.
“Entry not recognized. (Entry not
recognized.)”When an invalid operation has been
executed.Please try again (Refresh etc.) later
or reconnect it.
“The station list cannot be acquired.
(The station list cannot be acquired.)”When not able to get the station
information.Please try again (Refresh etc.) later
or reconnect it.
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ERROR MESSAGES
294
Mode Message Cause Action
aha“The content cannot be acquired.
(The content cannot be acquired.)” ‡ When not able to get the content
information.
‡ When not able to switch to the Top
content when touching
. ‡ Please try again (Refresh etc.) later
or reconnect it.
‡ Select the desired station again
when the station list appears.
“Action not available. (Action not
available.)” : K H Q F R Q W H Q W V S H F L ¿ F R S H U D W L R Q V
such as “fast forward” or “rewind” are
not available.Please try again (Refresh etc.) later
or reconnect it.
“Failed. (Failed.)”When data transmission failed when
touching
.Please try again later.
“aha communication error - Please
check Owner’s Manual. (aha
communication error - Please check
Owner’s Manual.)” ‡ When invalid data is received from
the aha application or there is no
response.
‡ When the connection to the aha
application via Bluetooth is not
available.
‡ When the data reception from this
unit is rejected.Please try again (Refresh etc.)
later or reconnect it. If it is still not
improved, restart the aha application.
“Please select the type of connection
in “aha Settings”. (Please select the
type of connection in “aha Settings”.)”When aha radio setting is set to
USB (USB) when the Android
device is going to be paired via
Bluetooth.When you want to connect to the aha
application with the Android device,
select Bluetooth (Bluetooth) in
the aha radio setting from the setting
screen.
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ERROR MESSAGES
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APPENDIX/WHAT TO DO IF/INDEX
10
Mode Message Cause Action
Pandora*
2
“No stations have been added to your
list. (No stations have been added to
your list.)”When no stations have been
registered.Please register stations.
“Your ratings information was not
saved. (Your ratings information was
not saved.)”When ratings information has not
been updated to the Pandora server.Please try again later.
“Bookmark not saved. (Bookmark not
saved.)”When bookmark registration
information has not been updated to
the Pandora server.Please try again later.
“Pandora is not available at your
current location. (Pandora is not
available at your current location.)”When Pandora is used in an area
where it is not available.Please try again at a different
location.
“The selected Pandora station is
no longer available. (The selected
Pandora station is no longer
available.)”When the selected station has been
deleted, or has expired.Please select another station.
“Pandora Error. (Pandora Error.)”When the Pandora server is
undergoing maintenance, or another
error has occurred.Please try again later.
*1: With navigation function
*2: Pandora is available in the United States, Australia, and New Zealand.
NOTE
O , I W K H P D O I X Q F W L R Q L V Q R W U H F W L
Page 298 of 308
INDEX
296
INDEX
A
ahaTM by HARMAN ....................................................................... 156
AM radio ......................................................................................... 60
“APPS (APPS)” screen ................................................................... 23
Audio settings ................................................................................. 99
AUX ................................................................................................ 94
B
Bluetooth ...................................................................................... 176
3 U R ¿ O H V ...................................................................................... 180
Registering Bluetooth audio device .......................................... 179
Registering Bluetooth phone .................................................... 176
Bluetooth audio............................................................................... 91
Connecting Bluetooth devices .................................................. 184
Bluetooth phone message ............................................................ 130
C
Calling on Bluetooth phone .......................................................... 121
By call history............................................................................ 123
By contacts ............................................................................... 124
By dial pad ................................................................................ 125
By off hook sw .......................................................................... 125
By speed dial list ....................................................................... 122
By split screen .......................................................................... 126
CD .................................................................................................. 78
Command list................................................................................ 257
D
Destination search screen ............................................................ 207
E
Entering letters, numbers/list screen .............................................. 48
Entering letters/numbers............................................................. 48
List screen operation .................................................................. 48
Error messages ............................................................................ 289
F
FM radio ......................................................................................... 60
G
General settings ........................................................................... 190
GPS .............................................................................................. 244
Limitations................................................................................. 244
Guiding the route ............................................................................ 31
H
“HOME (HOME)” screen ................................................................ 22
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INDEX
297
APPENDIX/WHAT TO DO IF/INDEX
10
I
“INFO (INFO)” screen ..................................................................... 24
Info screen operation ...................................................................... 46
Reordering the menu icons......................................................... 46
Initial screen ................................................................................... 38
iPod ................................................................................................ 84
L
Loading/removing an SD card ........................................................ 42
Loading ....................................................................................... 42
Removing.................................................................................... 43
M
Map screen operation ................................................................... 203
Current position display ............................................................ 203
Map scale ................................................................................. 204
Orientation of the map .............................................................. 205
Position marker ......................................................................... 206
Show map ................................................................................. 203
Memory points settings................................................................. 234
Saving destinations................................................................... 235
Setting up home........................................................................ 234
MirrorLink
TM................................................................................... 154
O
Operating information ................................................................... 102
CD player/disc .......................................................................... 104
File information ......................................................................... 108
iPod........................................................................................... 107
Radio ........................................................................................ 102
SD card ..................................................................................... 108
Terms ........................................................................................ 112
Overview buttons ............................................................................ 20
P
Pandora ........................................................................................ 162
Phone/message settings .............................................................. 136
“Contact/Call History Settings
(Contact/Call History Settings)” screen ................................. 138
“Messaging Settings (Messaging Settings)” screen ................. 145
“Phone Display Settings (Phone Display Settings)” screen ...... 146
“Phone/Message Settings
(Phone/Message Settings)” screen ...................................... 136
“Sound Settings (Sound Settings)” screen ............................... 137
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INDEX
298
R
Receiving on Bluetooth phone...................................................... 126
Incoming calls ........................................................................... 126
Registering home ........................................................................... 29
Route guidance screen................................................................. 221
' D W D ¿ H O G V ................................................................................. 222
Highway services ...................................................................... 224
Junction display ........................................................................ 225
Lane information/signs.............................................................. 223
Route overview ......................................................................... 223
Screen for route guidance ........................................................ 221
Standard map icon.................................................................... 221
Route related functions................................................................. 226
Adding destinations .................................................................. 227
Avoidances setting .................................................................... 230
Changing route ......................................................................... 230
Creating a route ........................................................................ 232
Deleting destinations ................................................................ 228
Displaying change route ........................................................... 226
Editing route.............................................................................. 227
Reordering destinations ............................................................ 227
Route alternatives ..................................................................... 233
Setting a new starting point ...................................................... 231
Setting route preferences ......................................................... 228
S
Screen adjustment.......................................................................... 50
Day and night mode.................................................................... 52
SD card........................................................................................... 87
Search operation .......................................................................... 208
Coordinates .............................................................................. 217
Favorites ................................................................................... 216
Find address ............................................................................. 209
Find on map .............................................................................. 216
Find places ............................................................................... 212
Frequently used destination ..................................................... 217
History....................................................................................... 217
Setting home as destination ..................................................... 209
Setting Bluetooth details ............................................................... 181
“Bluetooth Settings (Bluetooth Settings)” screen ...................... 181
Connecting................................................................................ 184
Deleting..................................................................................... 183
Editing ....................................................................................... 186
Registering................................................................................ 182
“System Settings (System Settings)” screen ............................ 188
Setting home as the destination ..................................................... 32
“SETTINGS (SETTINGS)” screen .................................................. 28
Siri ................................................................................................ 248