service reset SUBARU CROSSTREK 2017 1.G Owners Manual

!Troubleshooting guide
Experience Cause Action
Mismatch of time alignment - a user may hear
a short period of programming replayed or an
echo, stutter or skip.The radio stations analog and digital volume is
not properly aligned or the station is in ballgame
mode.None, radio broadcast issue. A user can contact
the radio station.
Sound fades, blending in and out.Radio is shifting between analog and digital
audio.Reception issue. May clear-up as the vehicle
continues to be driven. Turning the indicator of the
HD Radio
TMoff will change the radio mode to
analog audio.
Audio mute condition when an HD2/HD3
multicast channel had been playing.The radio does not have access to digital
signals at the moment.This is normal behavior, wait until the digital signal
returns. If out of the coverage area, seek a new
station.
Audio mute delay when selecting an HD2/
HD3 multicast channel preset.The digital multicast content is not available until
HD Radio
TMbroadcast can be decoded and
make the audio available. This takes up to 7
seconds.This is normal behavior, wait for the audio to
become available.
Text information does not match the present
song audio.Data service issue by the radio broadcaster.Broadcaster should be notified. Complete the form;
www.ibiquity.com/automotive/report_radio
_station_experiences.
No text information shown for the present
selected frequency.Data service issue by the radio broadcaster.Broadcaster should be notified. Complete the form;
www.ibiquity.com/automotive/report_radio
_station_experiences.
The“Acquiring”caution message appears
when the system attempts to acquire digital
transmission.When acquiring digital data while receiving a
digital broadcast and SPS station..When the reception in digital of the SPS station
is confirmed.
.When the system determined that the SPS
station could not be received.
.When the SPS broadcast is ended (stopped) by
the radio station while receiving SPS.Audio/Audio set
–CONTINUED–
5-35

&SiriusXM Satellite Radio (if
equipped)
!SiriusXM Data Service
Data service information, which is com-
prised of traffic information and weather
information, can be received via the
SiriusXM Radio.
To receive the data service information in
the vehicle, a subscription to the SiriusXM
Satellite Radio service is necessary.
Content set to use the SiriusXM data
service is reset when personal information
is initialized.!Control screen and audio panel
Control screen
No. Function
&1Perform the SXM setting. See be-
low. Refer to“SXM setting”F5-42.
&2
Search for a channel which the
direction of higher frequency from
current frequency. Reproduce the
channel that can receive by 5
seconds.No. Function&3
A list is displayed. There are three
types of lists (“Presets”,“Categories”
or“All Channels”) available.
.“Presets”: Preset channels are
displayed in a list.
.“Categories”: The channels of
the selected category are dis-
played in a list.
.“All Channels”: All selectable
channels are displayed in a list.Audio/Audio set
–CONTINUED–
5-37

Audio/Audio set
NOTE
.SiriusXM Satellite Services—De-
scriptions
–Only SiriusXM Satellite Radio
®
brings you more of what you love,
all in one place. Get over 175
channels, including commercial-
free music, plus the best sports,
news, talk, comedy and entertain-
ment. Welcome to the world of
satellite radio. More information
about SiriusXM Satellite Radio is
available online at
www.siriusxm.com (U.S.) and
www.siriusxm.ca (Canada).
.SiriusXM Satellite Services—Sub-
scription Instructions
–For SiriusXM Services requiring
a subscription (such as SiriusXM
Satellite Radio, and some Infotain-
ment & data services), the following
paragraph shall be included.
Required SiriusXM Satellite Radio
and some Infotainment & data ser-
vices monthly subscriptions sold
separately after trial period. Sub-
scription fee is consumer only. All
fees and programming subject to
change. Subscriptions are subject
to the Customer Agreement avail-
able at www.siriusxm.com (U.S.) or
www.siriusxm.ca (Canada). Sirius,XM and all related marks and logos
are trademarks of Sirius XM Radio
Inc. All other marks, channel names
and logos are the property of their
respective owners.
For more information, program
schedules, and to subscribe or
extend subscription after compli-
mentary trial period; more informa-
tion is available at:
.U.S. customers:
Visit www.siriusxm.com or call
1-866-635-2349
.Canadian customers:
Visit www.siriusxm.ca or call
1-877-209-0079
.SiriusXM Satellite Radio is solely
responsible for the quality, availability
and content of the satellite radio ser-
vices provided, which are subject to
the terms and conditions of the
SiriusXM Satellite Radio customer ser-
vice agreement.
.Customers should have their radio
ID ready; the radio ID can be found by
tuning to“Ch 000”on the radio. For
details, see“DISPLAYING THE RADIO
ID”below.
.All fees and programming are the
responsibility of SiriusXM Satellite
Radio and are subject to change.!How to change the source
Select the“Sirius XM”key on the source
select screen. Refer to“Selecting an audio
source”F5-18.
!Presetting a channel
1. The presets list is displayed via either
of the following procedures.
.When you touch the
tab in the
SiriusXM main screen (if the list that
was displayed the last time is Presets).
.When you select the
tab in each
list screen.
2. The current channel is stored if you
touch and hold the preset list key. You can
store up to 30 channels (A beep sounds
when a channel stored).
The playing icon is displayed for the
currently selected channel.
5-40

Audio/Audio set
–Outside wireless communication
range, such as some countryside
areas
–Where the wireless communica-
tion network is congested, or where
communications are restricted
.Depending on the circumstances
and environment, the signal may be
weak or not be received. In such cases,
an error may occur.
.Top 35 entries in the preset station
list on the smartphone are displayed.
When there are more than 35 entries in
the preset station list, change the order
of the entries in the list on the smart-
phone. You can change the priority of
your preset stations within the aha
application (after disconnected from
this system) to modify the station list
shown on the screen. Please see your
smartphone aha application“Edit Pre-
sets (in Main menu)”to modify this list.
.For operating the smartphone, see
the instruction manual that comes with
it.
.If there are multiple music files
stored on your iPhone or iPod touch,
it may take some time until playback
starts.
.Playback may be intermittent when
you switch to streaming Bluetooth
audio from aha on your smartphonedevice.
.When connecting the device via
Bluetooth, the communication speed
may become slower than via USB.
!Before using aha application
In order to use the aha application on this
system, the application must be installed
on the smartphone.
!Settings required to use aha
application
.Search and download the aha applica-
tion from your smartphone app store.
–iPhone and iPod touch: Apple App
Store via iTunes
–Android device: Google Play Store
.Create an account and login to the aha
application on the smartphone.
NOTE
Please use the latest version of the aha
application.
!About app-based connected con-
tent
Requirements for using the connected
content services of the aha application
on this system.
.Latest version of the system is compa-
tible with connected content application(s)
for the smartphone, available from aha,downloaded to your smartphone.
.A current account with a wireless
content service provider.
.A smartphone data plan: If the data
plan for your smartphone does not provide
for unlimited data usage, additional
charges from your carrier may apply for
accessing app-based connected content
via 3G, 4G, Wi-Fi or 4G LTE wireless
networks.
.Connection to the internet via 3G, 4G,
Wi-Fi or 4G LTE networks.
NOTE
.Changes to product specifications
may result in differences between the
content of the manual and features of
the product.
.Be careful not to exceed the data
usage limits for your smartphone.
Doing so will result in additional data
usage charges from your phone car-
rier.
.Access to app-based connected
content will depend on the availability
of wireless cell and/or Wi-Fi network
coverage for the purpose of allowing
your smartphone to connect to the
internet.
.Service availability may be geogra-
phically limited by region. Consult the
wireless connected content service
5-46

State emission testing
(U.S. only)
WARNING
Testing of an All-Wheel Drive model
must NEVER be performed on a
single two-wheel dynamometer. At-
tempting to do so will result in
uncontrolled vehicle movement and
may cause an accident or injuries to
persons nearby.
CAUTION
.At state inspection time, remem-
ber to tell your inspection or
service station in advance not to
place your SUBARU AWD vehicle
on a two-wheel dynamometer.
Otherwise, serious transmission
damage will result.
.Resultant vehicle damage due to
improper testing is not covered
under the SUBARU Limited War-
ranty and is the responsibility of
the state inspection program or
its contractors or licensees.
California and a number of federal stateshave Inspection/Maintenance programs to
inspect your vehicle’s emission control
system. If your vehicle does not pass this
test, some states may deny renewal of
your vehicle’s registration.
Your vehicle is equipped with a computer
that monitors the performance of the
engine’s emission control system. Certi-
fied emission inspectors will inspect the
On-Board Diagnostic (OBDII) system as
part of the state emission inspection
process. The OBDII system is designed
to detect engine and transmission pro-
blems that might cause the vehicle emis-
sions to exceed allowable limits. OBDII
inspections apply to all 1996 model year
and newer passenger cars and trucks.
Over 30 states plus the District of Colum-
bia have implemented emission inspec-
tion of the OBDII system.
.The inspection of the OBDII system
consists of a visual operational check of
the“CHECK ENGINE”warning light/mal-
function indicator light (MIL) and an
examination of the OBDII system with an
electronic scan tool.
.A vehicle
passes the OBDII system
inspection if proper operation of the
“CHECK ENGINE”warning light is ob-
served, there are no stored diagnostic
trouble codes, and the OBDII readiness
monitors are all complete..A vehicle
fails the OBDII inspection if
the“CHECK ENGINE”warning light is not
properly operating (light is illuminated or is
not working due to a burned out bulb) or
there is one or more diagnostic trouble
codes stored in the vehicle’s computer.
.A state emission inspection may reject
(not pass or fail) a vehicle if the number of
OBDII system readiness monitors“NOT
READY”is greater than one. If the
vehicle’s battery has been recently re-
placed or disconnected, the OBDII system
inspection may indicate that the vehicle is
not ready for the emission test. Under this
condition, the vehicle driver should be
instructed to drive his/her vehicle for a few
days to reset the readiness monitors and
return for an emission re-inspection.
.Owners of rejected or failing vehicles
should contact their SUBARU Dealer for
service.
Some states still use dynamometers in
their emission inspection program. A
dynamometer is a treadmill or roller-like
testing device that allows your vehicle’s
wheels to turn while the vehicle remains in
one place. Prior to your vehicle being put
on a dynamometer, tell your emission
inspector
not to place your SUBARU
AWD vehicle on a two-wheel dynam-
ometer.Otherwise, serious transmis-
sion damage will result.
Starting and operating/State emission testing (U.S. only)
–CONTINUED–7-7

Starting and operating/Tire pressure monitoring system (TPMS) (U.S.–spec. models)
The tire pressure monitoring system pro-
vides the driver with a warning message
when tire pressure is severely low.
The tire pressure monitoring system will
activate only when the vehicle is driven at
speeds above 20 mph (32 km/h). Also,
this system may not react immediately to a
sudden drop in tire pressure (for example,
a blow-out caused by running over a
sharp object).
WARNING
.If the low tire pressure warning
light illuminates while driving,
never brake suddenly. Instead,
perform the following procedure.
Otherwise, an accident involving
serious vehicle damage and ser-
ious personal injury could occur.
(1) Keep driving straight ahead
while gradually reducing
speed.
(2) Slowly pull off the road to a
safe location.
(3) Check the pressure for all four
tires and adjust the pressure
to the COLD tire pressure
shown on the tire placard.
The tire placard is located on
the door pillar on the driver’sside.
Even when the vehicle is driven a
very short distance, the tires get
warm and their pressures in-
crease accordingly. Be sure to
let the tires cool thoroughly be-
fore adjusting their pressures to
the standard values shown on
the tire placard. Refer to“Tires
and wheels”F11-21. The tire
pressure monitoring system
does not function when the ve-
hicle is stationary. After adjusting
the tire pressures, increase the
vehicle speed to at least 20 mph
(32 km/h) to start the TPMS
rechecking of the tire inflation
pressures. If the tire pressures
are now above the severe low
pressure threshold, the low tire
pressure warning light should
turn off a few minutes later.
If this light still illuminates while
driving after adjusting the tire
pressure, a tire may have signifi-
cant damage and a fast leak that
causes the tire to lose air rapidly.
If you have a flat tire, replace it
with a spare tire as soon as
possible.
.When a spare tire is mounted or a
wheel rim is replaced without theoriginal pressure sensor/trans-
mitter being transferred, the low
tire pressure warning light will
illuminate steadily after blinking
for approximately one minute.
This indicates the TPMS is un-
able to monitor all four road
wheels. Contact your SUBARU
dealer as soon as possible for
tire and sensor replacement and/
or system resetting.
.When a tire is repaired with liquid
sealant, the tire pressure warning
valve and transmitter may not
operate properly. If a liquid sea-
lant is used, contact your nearest
SUBARU dealer or other qualified
service shop as soon as possi-
ble. Make sure to replace the tire
pressure warning valve and
transmitter when replacing the
tire. You may reuse the wheel if
there is no damage to it and if the
sealant residue is properly
cleaned off. Do not inject any tire
liquid or aerosol tire sealant into
the tires, as this may cause a
malfunction of the tire pressure
sensors. If the light illuminates
steadily after blinking for ap-
proximately one minute,
promptly contact a SUBARU
7-38

Low tire pressure warning light (type B)
The tire pressure monitoring system pro-
vides the driver with the warning message
indicated by sending a signal from a
sensor that is installed in each wheel
when tire pressure is severely low.
The tire pressure monitoring system will
activate only when the vehicle is driven.
Also, this system may not react immedi-
ately to a sudden drop in tire pressure (for
example, a blow-out caused running over
a sharp object).
WARNING
.If the low tire pressure warning
light illuminates while driving,
never brake suddenly. Instead,
perform the following procedure.Otherwise an accident involving
serious vehicle damage and ser-
ious personal injury could occur.
(1) Keep driving straight ahead
while gradually reducing
speed.
(2) Slowly pull off the road to a
safe place.
(3) Check the pressure for all four
tires and adjust the pressure
to the COLD tire pressure
shown on the vehicle placard
on the door pillar on the
driver’s side.
If this light still illuminates while
driving after adjusting the tire
pressure, a tire may have signifi-
cant damage and a fast leak that
causes the tire to lose air rapidly.
If you have a flat tire, replace it
with a spare tire as soon as
possible.
.When a spare tire is mounted or a
wheel rim is replaced without the
original pressure sensor/trans-
mitter being transferred, the low
tire pressure warning light will
illuminate steadily after blinking
for approximately one minute.
This indicates the TPMS is un-
able to monitor all four roadwheels. Contact your SUBARU
dealer as soon as possible for
tire and sensor replacement and/
or system resetting.
.When a tire is repaired with liquid
sealant, the tire pressure warning
valve and transmitter may not
operate properly. If a liquid sea-
lant is used, contact your nearest
SUBARU dealer or other qualified
service shop as soon as possi-
ble. Make sure to replace the tire
pressure warning valve and
transmitter when replacing the
tire. You may reuse the wheel if
there is no damage to it and if the
sealant residue is properly
cleaned off.
If the light illuminates steadily
after blinking for approximately
one minute, promptly contact a
SUBARU dealer to have the sys-
tem inspected.
In case of emergency/Flat tires9-9

Maintenance and service/Tires and wheels
the tire pressure monitoring system may
not be functioning normally. In this event,
go to a SUBARU dealer to have the
system inspected as soon as possible.
While the vehicle is driven, friction be-
tween tires and the road surface causes
the tires to warm up. After illumination of
the low tire pressure warning light, any
increase in the tire pressures caused by
an increase in the outside air temperature
or by an increase in the temperature in the
tires can cause the low tire pressure
warning light to turn off.
System resetting is necessary when the
wheels are changed (for example, a
switch to snow tires) and new TPMS
valves are installed on the newly fitted
wheels. Have this work performed by a
SUBARU dealer following wheel replace-
ment.
It may not be possible to install TPMS
valves on certain wheels that are on the
market. Therefore, if you change the
wheels (for example, a switch to snow
tires), use wheels that have the same part
number as the standard-equipment
wheels. Without four operational TPMS
valve/sensors on the wheels, the TPMS
will not fully function and the warning light
on the combination meter will illuminate
steadily after blinking for approximatelyone minute.
When a tire is replaced, adjustments are
necessary to ensure continued normal
operation of the tire pressure monitoring
system. As with wheel replacement, there-
fore, you should have the work performed
by a SUBARU dealer.
WARNING
If the low tire pressure warning light
does not illuminate briefly after the
ignition switch is turned ON or the
light illuminates steadily after blink-
ing for approximately one minute,
you should have your Tire Pressure
Monitoring System checked at a
SUBARU dealer as soon as possi-
ble.
If this light illuminates while driving,
never brake suddenly. Instead, per-
form the following procedure. Other-
wise an accident involving serious
vehicle damage and serious perso-
nal injury could occur.
1) Keep driving straight ahead while
gradually reducing speed.
2) Slowly pull off the road to a safe
place.
If this light still illuminates while
driving after adjusting the tire pres-sure, a tire may have significant
damage and a fast leak that causes
the tire to lose air rapidly. If you have
a flat tire, replace it with a spare tire
as soon as possible.
When a spare tire is mounted or a
wheel rim is replaced without the
original pressure sensor/transmitter
being transferred, the low tire pres-
sure warning light will illuminate
steadily after blinking for approxi-
mately one minute. This indicates
the TPMS is unable to monitor all
four road wheels. Contact your
SUBARU dealer as soon as possible
for tire and sensor replacement and/
or system resetting. If the light
illuminates steadily after blinking
for approximately one minute,
promptly contact a SUBARU dealer
to have the system inspected.
11-22