SUBARU FORESTER 2021 Getting Started Guide

SUBARU STARLINK®IN-VEHICLE APPS
SUBARU STARLINK®Multimedia offers advanced connectivity
through Apple CarPlay®, Android Auto™, aha™ and Pandora®
apps. Wireless pairing and hands-free smartphone operation allow
for safe and easy connection to your favorite apps and content. You
can access news, navigation, music, podcasts, and more through
the available SUBARU STARLINK
®app.
For a complete list of all the apps available, visit
www.subaru.com/engineering/starlink/multimedia.html.
aha™ by HARMAN
aha is a cloud-based application that connects to the system and
gives you access to your favorite web content safely and easily.
There are thousands of available stations spanning internet radio,
personalized music, audiobooks, Facebook, Twitter, restaurant and
hotel searches, weather and more. For more about aha, visit
www.aharadio.com.
To use the aha application, connect your iPhone or Android device
via Bluetooth
®. When connecting an iPhone or Android device with
the aha application installed, you can control, view, and hear aha
content through the system.
With the 8.0-inch Multimedia Navigation function, you may also display Points Of Interest
(POI) information from the aha application on the map screen and route to these POIs.
Pandora®
Pandora is a free, personalized radio that offers effortless and endless music enjoyment.
To use the Pandora application, first install the Pandora application on your smartphone.
Then connect your iPhone or Android device via Bluetooth
®.
NOTE: Some vehicles might be incompatible with this app depending on difference
between models and software version.
APPS
69

Android Auto™
Android Auto can be used to view maps, play music,
and place calls by connecting your Android device to
the system. You can also run supported applications.
To use the Android Auto application, connect your
Android device to the USB port.
For more information on connecting your phone,
please refer to page 116.
For details on services or operations, visit the Android
Auto sites:www.android.com/auto/or
www.support.google.com/androidauto/
Apple CarPlay®
Apple CarPlay can be used to view maps, play music, and place
calls by connecting your iPhone to the system. You can also run
supported applications. To use the Apple CarPlay application,
connect your iPhone to the USB port.
For more information on connecting your iPhone, please refer
to page 118.
For details on services or operations, check the Apple CarPlay site:
www.apple.com/ios/carplay/
SiriusXM®Travel Link
SiriusXM®U.S. satellite and data services are
available only in the 48 states of the
contiguous USA and DC.
Data service information, which is comprised
of sports, weather, stocks and fuel prices, can
be received via the SiriusXM
®Radio, with the
option to turn on or off weather alerts.
To receive the data service information in the
vehicle, a subscription to the SiriusXM
®Satellite Radio Service is necessary following a
free trial.
APPS
70

SUBARU STARLINK®MOBILE APP
There are several key applications that can be loaded to your phone and used while in your
Subaru to help you while you drive. You must also download and log in to the SUBARU
STARLINK
®app on your phone to use these apps.
To download the SUBARU STARLINK
®app, go to the Apple App Store or the Google Play
Store and search for SUBARU STARLINK®in the menu.
Below are a few apps that you may find helpful.
Quick Reference Guide
This is the digital version of the original printed Getting
Started Guide that is standard in all new Subaru
vehicles. The app features In-Vehicle Help (IVH) that
provides an interactive, searchable, model-specific
concierge through the Touchscreen.
Yelp
Yelp is a local guide powered by a community of
reviewers that helps you find great local businesses.
APPS
71

Chimani
Get the most comprehensive guide to all 417 national
parks in the United States. Quickly learn about each
park’s history and highlights.
eBird
Exclusive to Subaru vehicles, the eBird app tells you
what birds are being seen near you in real time. Based
on a database of millions of bird sightings, eBird acts
as a “digital coach” for finding birds. Use the app to
decide where to go based on the distance to a great
birding location and the species being seen there. For
example, the app may tell you the nearest sighting of a
certain species is 8 miles away and navigate you to
the last place it was seen. Full-screen photos help you
confirm your sightings.
APPS
72

MYSUBARU
Whether you’re on the road or planning adventures, the MySubaru app makes loving every
part of owning your Subaru easy. Although the mobile app is great when you are on the go,
you can also visitwww.MySubaru.comfrom your computer to access the same functions
and to aid in planning your trip before you leave.
You can download the MySubaru app from the Google Play Store or
the Apple App Store on your phone by searching MySubaru.
By creating an account, you can:
• Schedule service with a preferred Subaru retailer
• Get vehicle service reminders, recall alerts, and exclusive
coupons
• Track and record your service history
• Access resources like your owner’s manuals, how to videos and
more
• Have access to SUBARU STARLINK
®Safety and Security features (must have an active
SUBARU STARLINK®subscription)
• Get help from 24-hour roadside assistance (24-hour roadside is included in standard
3-year warranty, and after 3 years with a Concierge package)
Service Appointment Scheduler
The SUBARU STARLINK®Service
Appointment Scheduler can help you set an
appointment from the MySubaru website,
Mobile App or the vehicle’s Touchscreen.
Getting your Subaru vehicle to the Subaru
professionals for service is easy, no matter
where you are. If you are away from your
preferred Subaru retailer for service, you can
always use Service Appointment Scheduler to locate any of our certified Subaru retailers
near your location.
STARLINK
®Service Appointment Scheduler on your Touchscreen is a convenient way to
set a service appointment. Simply select the MySubaru icon on the home screen and
choose “Make an Appointment” to get started.
APPS
73

MAPS OVERVIEW
Your new SUBARU STARLINK®comes equipped with an integrated navigation system,
powered by TomTom. We hope you enjoy the state-of-the-art navigation technology and
optimized mapping routes to guide you on safer, better, and more enjoyable journeys.
With your integrated navigation system, you can find destinations by address or search by
points of interest, as well as save destinations in the system as favorites. You can also
customize route options and settings and find the nearest gas station along your route with
the touch of a button.
For more information and step by step directions on using your navigation system,
please refer to page 122 or the STARLINK®Owner’s Manual.
CREATING HOME AND WORK PROFILES
Creating a driver profile allows you to save your home address and work address in the
navigation system for ease of use.
For step by step instructions on creating a driver profile, please refer to page 62.
MAPS (if equipped)
74

SAFETY AND SECURITY OVERVIEW
STARLINK®Safety and Security services* are designed to help in your time of need. These
include Advanced Automatic Collision Notification, SOS Emergency Assistance, Enhanced
Roadside Assistance, Stolen Vehicle Recovery, the added convenience of Remote Engine
Start with Climate Control, and so much more.
With the SUBARU STARLINK
®system integrated into your vehicle, advanced safety and
security technology is just a button press away. The SUBARU STARLINK®experience
includes in-vehicle call center support, maintenance and diagnostic alerts as well as
remote services that keep you connected to your Subaru vehicle.
Located in the overhead console of most Subaru vehicles are the red SOS
and blue
i-button
. Both buttons link you to the SUBARU STARLINK®call centers that are
there to support you 24 hours a day, 7 days a week.
The SOS button
is for SOS Emergency Assistance.
The i-button
is for Enhanced Roadside Assistance or Concierge (if subscribed).
• Press the SOS button
for SOS Emergency Assistance.*
• Press the i-button
for Enhanced Roadside Assistance* or Concierge* (if
subscribed).*
STARLINK SAFETY AND SECURITY
75

• To cancel a SOS Emergency Assistance, Enhanced Roadside Assistance or a Concierge
call, press and hold the same button for approximately two seconds or select the “End
Call” button if displayed on the Touchscreen.
Head towww.Subaru.com/STARLINKto see all the SUBARU
STARLINK
®subscription services and packages.
* Access to STARLINK®Safety and Security services requires an active
STARLINK®subscription. Remote Engine Start available on keyless access
with push-button start vehicles. Remote Engine Start with Climate Control
available on vehicles with keyless access with push-button start and
automatic climate control. Not available on vehicles with manual
transmission.
ENROLLMENT
To enroll in SUBARU STARLINK®and access remote services, a MySubaru account is
required. MySubaru is the Subaru owner website that allows you to access vehicle remote
services, user preferences, diagnostic alerts and other useful features enabled by your
STARLINK
®Safety Plus, STARLINK®Security Plus and STARLINK®Concierge
subscription.
Your retailer may have created an account for you during the delivery process. However,
you can also create a MySubaru account onwww.mysubaru.com.
Enrollment in SUBARU STARLINK
®can be done online at MySubaru.com, through the
MySubaru Mobile App, at your Subaru retailer or by calling a STARLINK®Customer Care
Representative at:1-855-753-2495
NOTE: Please have your Vehicle Identification Number (VIN) available, as you will need it
to complete this step. After the enrollment process, you will learn more about the features
in detail at MySubaru.com.
STARLINK SAFETY AND SECURITY
76

MYSUBARU INTEGRATION
The connection between you and your Subaru has never been simpler, and the MySubaru
website (MySubaru.com) and MySubaru Mobile Application are the best ways to stay in
touch with your Subaru vehicle. From MySubaru, you can access the following information
and STARLINK
®Safety and Security services*:
• Remote Services
• Vehicle Health
• Usage Reports
• Service Appointment Scheduler
• Vehicle Maintenance Schedules
• Destination to Vehicle
• Service History
• Support Resources
* Internet access is purchased separately through AT&T with monthly, per gigabyte, and unlimited data
options available. Existing AT&T customers have the option to add an additional line to their AT&T
Mobile Share plan. Available on select models.
SUBARU STARLINK®WI-FI HOTSPOT
SUBARU STARLINK®in-vehicle Wi-Fi Hotspot keeps you and your
family connected using AT&T’s 4G LTE nationwide cellular network.
Whether watching movies, playing games or even listening to
music, your family won’t miss a beat with SUBARU STARLINK
®
in-vehicle Wi-Fi Hotspot. Set up is quick and easy.
For more information on a subscription and step by step
enrollment instructions, please refer to page 121 or visit:
https://www.att.com/plans/connected-car/subaru.html
STARLINK SAFETY AND SECURITY
77

SETTINGS AND UPDATES OVERVIEW
Many settings can be customized for different features in your Subaru. In this section you
will find examples and instructions for some of the settings you can tailor to fit your
preferences, as well as ways to keep your system updated.
Connect to Home Wi-Fi
Connecting to your Wi-Fi network can allow
you to update the software and maps. To
connect to Wi-Fi, first go to the “Settings”
screen, select “General”, and then select
“Wi-Fi Settings”.
For step by step instructions on connecting to Wi-Fi, please refer to page 120 or your
STARLINK®Owner’s Manual.
Performing Software Updates
Software updates provide enhancements to the system such as new features, added
security, and upgraded functions.
You can ask your preferred Subaru retailer to update the system software. For the 8.0-inch
Multimedia Plus and the 8.0-inch Multimedia Navigation systems, the system software can
be updated via a Wi-Fi network or using the aha application on your smartphone
(depending on your smartphone communication and transfer speed). The update process
involves downloading and installing the software update.
NOTE: System functionality will be restricted during installation.
For step-by-step instructions and more information, please refer to page 130 or your
STARLINK®Owner’s Manual.
SETTINGS AND UPDATES
78