TESLA MODEL S 2014 Quick Guide (Europe)

MODEL S QUICK GUIDE
ROADSIDE ASSISTANCE
SAFETY INFORMATION
WARRANTY (EUROPE)
Model S Quick Guide - EU.book Page 1 Wednesday, December 18, 2013 12:34 PM

DOCUMENT APPLICABILITY
Features released in the most recent versions of software may not be described in this document but are
described in Release Notes. Display Release Notes on the touchscreen by touching the Tesla “T” at the top
center of the touchscreen, then touching the Release Notes link. If information provided in this document
conflicts with information in the Release Notes, the Release Notes take precedence.
ILLUSTRATIONS
The illustrations provided in this document are for demonstration purposes only. Depending on vehicle options,
software version and market region, the information displayed on the touchscreen in your Model S may appear
slightly different.
PRODUCT SPECIFICATIONS
All specifications and descriptions contained in this document are verified to be accurate at the time of printing.
However, because continuous improvement is a goal at Tesla, we reserve the right to make product
modifications at any time.
ERRORS OR OMISSIONS
To communicate any inaccuracies or omissions in this document, please send an email to:
ownersmanualfeedback @teslamotors.com.
©2012-2014 TESLA MOTORS, IN C. All rights reserved.
All information in this document and all MODEL S® software is subject to copyright and other intellectual property
rights of Tesla Motors, Inc. and its licensors. This material may not be modified, reproduced or copied, in whole or in
part, without the prior written permission of Tesla Motors, Inc. and its licensors. Additional information is available
upon request. The following are trademarks or registered tr ademarks of Tesla Motors, Inc. in the United States and
other countries:
HOMELINK® and the HOMELINK® house icon are registered trademarks of Johnson Controls, Inc. Bluetooth® is a
registered trademark of Bluetooth SIG, Inc. iPhone® is a registered trademark of Apple, Inc. Android™ and
Google Maps™ are trademarks of Google, Inc. Sirius, All other trademarks contained in this document are the
property of their respective owners and their use here in does not imply sponsorship or endorsement of their
products or services. The unauthorized use of any trademark displayed in this document or on the vehicle is strictly
prohibited. TESLA TESLA MOTORS TESLA
ROADSTER MODEL S
The full Owner’s Manual and Warranty documents are on
your Model S touchscreen (touch Controls > Settings >
Manual ). These digital versions will continuously update as
the software on your car updates, ensuring that the latest
features are properly document ed long after your purchase.
More information about your Model S is available at
www.teslamotors.com/mytesla .
Model S Quick Guide - EU.book Page 2 Wednesday, December 18, 2013 12:34 PM

Roadside Assistance......................2About Roadside Assistance.................................... 2
Contacting Roadside Assistance 2Regional Roadside Assistance Numbers 2
Instructions for Transporters..................................4
Use a Flatbed Only 4Disable Self-Leveling (air suspension vehicles only) 4Activate Tow Mode 4Connect the Tow Chain 5Pull Onto the Trailer and Secure the Wheels 5
Safety Information......................... 6Seat Belts....................................................................... 6
Wearing Seat Belts 6Wearing Seat Belts When Pregnant 6Seat Belt Pre-tensioners 7Testing Seat Belts 7Seat Belt Warnings 8
Child Safety Seats....................................................... 9
Guidelines for Seating Children 9Choosing a Child Safety Seat 9Seating Larger Children 11Installing Child Safety Seats 11Installing Seat Belt Retained Child Seats 11Installing ISOFIXChild Seats 12Attaching Upper Tether Straps 13Testing a Child Safety Seat 13Warnings - Child Safety Seats 14
Tesla Built-In Rear Facing Child Seats...............15
Usage Restrictions 15Opening 15Folding 16Seating a Child 17Warnings - Tesla Child Seats 18
Airbags.......................................................................... 19
Location of Airbags 19How the Airbags Work 20Types of Airbags 20Disabling the Passenger Front Airbag 21Inflation Effects 22Airbag Warning Indicator 22Airbag Warnings 22
Tire Care and Maintenance................................... 23
Maintaining Tire Pressures 23Inspecting and Maintaining Tires 24Replacing Tires and Wheels 25Using Tire Chains 26Tire Pressure Monitoring 26Understanding Tire Markings 28
Vehicle Loading........................................................ 30
Load Capacity Labeling 30Calculating Load Limits 31Towing a Trailer 31
Disclaimers................................................................... 31
Vehicle Telematics/Data Recorders 31Quality Control 32
Reporting Concerns.................................................33
Contacting Tesla 33
Warranty......................................... 34General Warranty Provisions............................... 34
Who is the Warrantor? 34What Vehicles are Covered? 34Multiple Warranty Conditions 34Limitations and Disclaimers 34Your Rights Under Local Law 35Ownership Transfer 35Who Can Enforce this New Vehicle Limited Warranty? 35When Does the Warranty Period Begin and End? 35
Warranty Coverage................................................. 35
Basic Vehicle Limited Warranty 36Supplemental Restraint System Limited Warranty 36Battery Limited Warranty 36
Exclusions and Limitations....................................37
Warranty limitations 37Additional limitations and exclusions 37Voided warranty 38Damages 38
Obtaining Warranty Service.................................39
Payment of Tax for Repairs 39Reasonable Time for Repairs 39Modifications and Waivers 40
Warranty Enforcement Laws and
Dispute Resolution.................................................. 40 Country Specific Consumer Disclosure............ 41
Bulgaria 41France 42Italy 42Norway 43Poland 44San Marino 44Contents

About Roadside AssistanceContacting Roadside Assistance
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year for the duration of your warranty period.
To contact Roadside Assistance, call the number for your region, listed on this page.
Advise the representative of the vehicle identification number (VIN), license plate number,
mileage, your location, and the nature of the problem. The VIN is on the upper dashboard on the
driver’s side of your vehicle and is visible through the windshield.
For a complete description of the terms and conditions of the Tesla Roadside Assistance
Program, refer to the policy that was provided to you by Tesla when you purchased Model S.
It is your responsibility to provide vehicle transporters with instructions on how to transport
Model S (see Instructions for Transporters on page 4).
Regional Roadside Assistance Numbers
A toll free number is available in most European regions. If a toll free number is not listed below,
go to www.teslamotors.com to check if a toll free number has become available in your area.Andorra (Toll)31 (0)13 799 9501Andorra (Toll Free)0800 914 590Austria (Toll)31 (0)13 799 9502Austria (Toll Free)0800 88 0992Belgium (Toll)31 (0)13 799 9503Belgium (Toll Free)0800 29 027Bulgaria (Toll)31 (0)13 799 9504Croatia (Toll)31 (0)13 799 9505Cyprus (Toll)31 (0)13 799 9506Czech Republic (Toll)31 (0)13 799 9507Denmark (Toll)31 (0)13 799 9508Denmark (Toll Free)80 71 10 24Estonia (Toll)31 (0)13 799 9509Finland (Toll)31 (0)13 799 9510France (Toll)31 (0)13 799 9511France (Toll Free)0800 94 1029Germany (Toll)31 (0)13 799 9512Germany (Toll Free)0800 5893542Gibraltar31 (0)13 799 9513Greece (Toll)31 (0)13 799 9514
Roadside Assistance
2Model S Quick Guide

Greece (Toll Free)0800 1809 205 0645Hungary (Toll)31 (0)13 799 9515Iceland (Toll)31 (0)13 799 9516Ireland (Toll)31 (0)13 799 9517Italy (Toll)31 (0)13 799 9518Italy (Toll Free)800 122 709Latvia31 (0)13 799 9519Liechtenstein (Toll)31 (0)13 799 9520Liechtenstein (Toll Free)0800 558 847Lithuania (Toll)31 (0)13 799 9521Luxembourg (Toll)31 (0)13 799 9522Luxembourg (Toll Free)0800 8002 2538Malta (Toll)31 (0)13 799 9523Monaco (Toll)31 (0)13 799 9524Monaco (Toll Free)0800 94 1029Netherlands (Toll)31 (0)13 799 9525Netherlands (Toll Free)0800 0200160Norway (Toll)31 (0)13 799 9527Norway (Toll Free)800 11 093Poland (Toll)31 (0)13 799 9528Poland (Toll Free)800 141 01492Portugal (Toll)31 (0)13 799 9529Romania (Toll)31 (0)13 799 9530San Marino (Toll)31 (0)13 799 9531Slovakia (Toll)31 (0)13 799 9532Slovenia (Toll)31 (0)13 799 9533Spain (Toll)31 (0)13 799 9534Sweden (Toll)31 (0)13 799 9535Switzerland (Toll Free)0800 83 7521United Kingdom (Toll)31 (0)13 799 9537United Kingdom (Toll Free)0800 358 577
Roadside Assistance
Roadside Assistance3

Instructions for Transporters
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise specified by Tesla. Do not transport Model Swith the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air suspension
vehicles only)
If Model S is equipped with Smart Air Suspension, it automatically self-levels, evenwhen power is off. To prevent damage, youmust activate Jack mode to disable self-
leveling:
1. Touch Controls > Driving on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 7 km/h.
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted intoNeutral. To keep Model S in Neutral (which
disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Roadside Assistance
4Model S Quick Guide

Connect the Tow Chain
1. Remove the nose cone.
Insert a plastic pry tool into the top right
corner, and gently pry the nose cone toward you. When the clip releases, pull
the nose cone toward you, without
twisting or bending, to release the three remaining clips.
2. Insert the towing eye.
Fully insert the towing eye (found in the
front trunk) into the opening on the right
side, then turn it counter-clockwise until securely fastened.
3. Attach the tow chain to the towing eye.
Caution:
Before pulling, make sure the
towing eye is securely tightened.Pull Onto the Trailer and Secure the
Wheels
Secure wheels using chocks and tie-down
straps:
• Ensure any metal parts on the tie-down straps do not contact painted surfaces orthe face of the wheels.
• Do not place straps over body panels or through the wheels.Caution: Attaching straps to the chassis,
suspension or other parts of the vehicle's
body may cause damage.Caution: To prevent damage, do not
transport Model S with the tires directly
on the ground.
Roadside Assistance
Roadside Assistance5

Seat BeltsWearing Seat Belts
Using seat belts and child safety seats is the
most effective way to protect occupants if a
collision occurs. Therefore, wearing a seat belt
is required by law in most jurisdictions.
Both the driver and passenger seats are equipped with three-point inertia reel seatbelts. Inertia reel belts are automatically
tensioned to allow occupants to move
comfortably during normal driving conditions.
The seat belt reel automatically locks to prevent movement of occupants if Model S
experiences a force associated with hard
acceleration, braking, cornering, or an impact in a collision.The seat belt reminder on the
instrument panel alerts you if a seat
belt for an occupied seat is not
fastened. If the belt remains
unfastened, the reminder flashes and
an intermittent chime sounds. If all
occupants are buckled up and the
reminder stays on, re-fasten seat
belts to ensure they are correctly
latched. Also remove any heavy
objects (such as a briefcase) from an
unoccupied seat. If the reminder
light continues to stay on, contact
Tesla.
To Fasten a Belt
1. Ensure correct positioning of the seat.
2.Draw the belt out smoothly, ensuring the
belt lays flat across the pelvis, chest and
mid-point of your collar bone, between
the neck and shoulder.
3. Insert the latch plate into the buckle and
press together until you hear a click indicating it is locked in place.
4. Pull the belt to check that it is securely
fastened.
5. Pull the diagonal part of the belt toward
the reel to remove excess slack.
To Release a Belt
Hold the belt near the buckle to prevent the
belt from retracting too quickly, then press
the button on the buckle. The belt retracts
automatically. Ensure there is no obstruction
that prevents the belt from fully retracting.
The belt should not hang loose. If a seat belt does not fully retract, contact Tesla.
Wearing Seat Belts When Pregnant
Do not put the lap or shoulder sections of the
seat belt over the abdominal area. Wear the
lap section of the belt as low as possible
across the hips, not the waist. Position the
shoulder portion of the belt between the
breasts and to the side of the abdomen.
Consult your doctor for specific guidance.Warning: Never place anything between
you and the seat belt to cushion the
impact in the event of an accident.
Safety Information
6Model S Quick Guide

Seat Belt Pre-tensionersThe front seat belts are equipped with
pre ‑tensioners that work in conjunction with
the airbags in a severe frontal collision. The
pre ‑tensioners automatically retract both the
seat belt anchor and the seat belt webbing,
reducing slack in both the lap and diagonal
portions of the belts, resulting in reduced
forward movement of the occupant.
If the pre-tensioners and airbags did not activate in an impact, this does not mean they
malfunctioned. It usually means that the
strength or type of force needed to activate them was not present.
Warning: Once the seat belt pre-
tensioners have been activated, they
must be replaced. After any accident,
have the airbags, seat belt pre-tensioners and any associated components checkedand, if necessary, replaced.Testing Seat Belts
To confirm that seat belts are operating
correctly, perform these three simple checks on each seat belt.
1. With the seat belt fastened, give the
webbing nearest the buckle a quick pull.
The buckle should remain securely locked.
2. With the belt unfastened, unreel the
webbing to its limit. Check that unreeling
is free from snags, and visually check the
webbing for wear. Allow the webbing to
retract, checking that retraction is smooth
and complete.
3. With the webbing half unreeled, hold the
tongue plate and pull forward quickly. The
mechanism should lock automatically and
prevent further unreeling.
If a seat belt fails any of these tests, contact Tesla immediately.
Safety Information
Safety Information7

Seat Belt WarningsWarning: Seat belts should be worn by all
occupants at all times, even if driving for a very short distance. Failure to do so
increases the risk of injury or death if an
accident occurs.Warning: Secure small children in a
suitable child safety seat (see Choosing a Child Safety Seat on page 9). Always
follow the child safety seat
manufacturer's instructions when
installing.Warning: Ensure that all seat belts are
worn correctly. An improperly worn seat
belt increases the risk of injury or death if
an accident occurs.Warning: Do not wear seat belts over
hard, fragile or sharp items in clothing, such as pens, keys, eyeglasses, etc. The
pressure from the seat belt on such items can cause injury.Warning: Seat belts should not be worn
with any part of the strap twisted.Warning: Each seat belt assembly must
be used by one occupant only. It is
dangerous to put a seat belt around a
child being carried on an occupant’s lap.Warning: Seat belts that have been worn
in an accident must be inspected or
replaced by Tesla, even if damage to the
assembly is not obvious.Warning: Seat belts that show signs of
wear (such as fraying), or have been cut or damaged in any way, must be replacedby Tesla.Warning: Avoid contaminating a seat
belt’s components with any chemicals,
liquids, grit, dirt or cleaning products. If a
seat belt fails to retract or latch into the
buckle, it must be replaced immediately.
Contact Tesla.Warning: Do not make modifications or
additions that can prevent a seat belt
mechanism from taking up slack, or that
can prevent a seat belt from being
adjusted to remove slack. A slack belt
greatly reduces occupant protection.Warning: Do not make modifications that
can interfere with the operation of a seat
belt, or that can cause a seat belt to
become inoperable.Warning: When seat belts are not in use,
they should be fully retracted and not hanging loose. If a seat belt does not fullyretract, contact Tesla.
Safety Information
8Model S Quick Guide