charging TESLA MODEL S 2023 Service Manual

4. If the alert persists, try using a different wall plug adapter (see steps above to make sure the adapter is fully
connected to your Mobile Connector).a.
If the alert is no longer present, the issue is likely with the wall plug adapter you were using previously.
b.
If the alert persists, the issue is likely with your Mobile Connector.
If needed, obtain another wall plug adapter or Mobile Connector.
In the meantime, you can continue to charge with the same equipment. The charge rate will be reduced, as charge
current will be limited to 8A while this condition persists.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

Your Mobile Connector is unable to communicate with the wall plug adapter. Because your Mobile Connector cannot
identify the type of wall outlet the wall plug adapter is connected to, charge current is automatically reduced to 8A.
What to do:
1.
Unplug your Mobile Connector, including the wall plug adapter, completely from the wall outlet.
2.
Make sure the connection between the wall plug adapter and the main body of your Mobile Connector is secure.
a.
Disconnect the wall plug adapter completely from the main body of your Mobile Connector.
b.
Fully reinsert the wall plug adapter into the main body of your Mobile Connector by pushing it into the socket until it snaps into place.
3.
Try charging again by plugging the Mobile Connector, including wall plug adapter, fully into the wall outlet.
4.
If the alert persists, try using a different wall plug adapter (see steps above to make sure the adapter is fully
connected to your Mobile Connector).
a.
If the alert is no longer present, the issue is likely with the wall plug adapter you were using previously.
b.
If the alert persists, the issue is likely with your Mobile Connector.
If needed, obtain another wall plug adapter or Mobile Connector. In the meantime, you can continue to charge with
the same equipment. The charge rate will be reduced, as charge current will be limited to 8A while this condition
persists.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can
be located through the map on your vehicle

This is not typically an issue with your vehicle or your Mobile Connector, but rather an issue with the outlet. A warm
outlet may be caused by a plug that is not fully inserted, a loose building wiring connection to the outlet, or an
outlet that is beginning to wear out.
What to do:
Make sure your adapter is fully plugged into the outlet. If charging speed does not return to normal, contact an
electrician to inspect the outlet and building wiring connections to the outlet and complete any repairs needed.
If the outlet is worn, it should be replaced with a high-quality outlet. Consider upgrading to a Tesla Wall Connector
for greater convenience and highest charging speed.
UMC_a018
Charge rate reduced - Handle temperature high
Check charge handle or charge port for debris
What this alert means:
Charge current has been temporarily reduced because the Mobile Connector has detected increased temperature in
the charge handle that connects to your vehicle

It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will not restart after the
current drive.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
What to do:
If this alert is present while you are driving, your vehicle needs to come to a stop as soon as possible. Pull over safely
at your earliest opportunity.
It is recommended that you eliminate or reduce your use of any nonessential features. This can help your vehicle
maintain adequate electrical power for essential functions other than driving, until it can be serviced.
If this alert remains present, it is recommended that you schedule service immediately. Without service, your vehicle
may not drive, may shut down unexpectedly, or may not restart.
VCBATT_a402
Electrical system backup power is unavailable
Vehicle will consume more energy while idle
What this alert means:
The backup power source for the electrical system, the low voltage battery, is not available or cannot provide the
voltage required to support all vehicle features.
The primary source of electrical power, the high voltage battery system, will continue to support vehicle functions,
even when your vehicle is idle. For more information on the high voltage battery, see
About the High Voltage Battery
on page 161.
You may notice that some nonessential features are not available. This is expected behavior due to your vehicle
preserving energy for essential functions.
You may also notice that your vehicle consumes more energy than usual when you are not driving it, or that your vehicle displays a lower projected range than you would normally expect after charging. This is normal vehicle behavior when this alert is present, and it will continue until the backup power source is restored.
There is a chance that an issue affecting the primary power source could cause your vehicle to shut down
unexpectedly.
What to do:
It is recommended that you limit or avoid the use of any nonessential features. This can help your vehicle maintain
adequate electrical power for essential functions.
It is recommended that you schedule service at your earliest opportunity, so the backup power source for the
electrical system can be restored.
VCBATT_a496
Vehicle is preparing to shut down
PULL OVER SAFELY
What this alert means:
The electrical system cannot provide adequate support to drive or continue driving. Your vehicle is preparing to shut
down to preserve energy for essential functions other than driving.
Your vehicle cannot be driven or continue driving while this condition continues.
What to do:
Troubleshooting Alerts
256MODEL S Owner

chains: 177
change of ownership: 11
charge port: 163
charge port light: 164
charge port manual release: 167
charge port release cable: 167
charging: 159, 160, 163
components and equipment: 159
instructions: 163
public charging stations: 160
charging locations, finding: 150
charging stations, displaying on map: 147
child protection: 19
disabling rear window switches: 19
child safety seats, installing and using: 35
cleaning: 178
climate controls: 119
coat hangers, rear: 27
cold weather best practices: 79
collision avoidance assist: 114
Colorizer: 156
connecting to Wi-Fi: 142
console, low voltage power socket: 27
console, rear: 25
consumption chart: 170
contact information: 202, 264
roadside assistance: 202
Tesla: 264
copyrights: 259
covers, seat: 31
cruise control: 84
D
dashboard overview: 4
Dashcam: 135
data recording: 261
data sharing: 261
declarations of conformity: 264
delivery mileage: 262
devices: 154
Bluetooth, playing audio files: 154
dimensions (vehicle exterior): 190
dimensions (vehicle interior): 190
dimensions (vehicle): 190
display settings: 6
Dog: 123
door handles: 17
door labels: 188
door seals: 180
cleaning: 180
doors: 17, 18
Child Lock: 18
interior locking and unlocking: 18
locking: 17
opening from interior: 17
Unlock on Park: 18
unlocking: 17
doors function: 18
Walk-Away Door Lock: 18
Drag Strip Mode: 73
Drive: 56
drive away locking: 18
drive modes: 55
driver: 47
profiles: 47
driving: 53, 169
starting: 53
tips to maximize range: 169
E
easy entry, driver profile: 47
EDR (event data recorder): 261
electric parking brake: 68
emergency braking: 114
Emergency Lane Departure Avoidance: 111
emergency lights: 60
emission control label: 187
energy: 61, 67
gained from regenerative braking: 67
range information: 61
Energy app: 170
energy use predictions (navigating): 151
Entertainment: 156
Erase & Reset: 11
event data recording: 261
exterior: 3, 178, 180
car cover: 180
cleaning: 178
overview: 3
polishing, touch up, & repair: 180
F
factory defaults, restoring: 11
factory reset: 11
fan speed, interior: 119
favorites (Media Player): 154
Favorites (navigation): 147
FCC certifications: 264
feature availability: 260
features, downloading new: 143
Index

opening: 20
lifting: 184
lights, dome (map): 58
lights, exterior: 58
lights, fog: 58
lights, hazard warning: 60
lights, headlights after exit: 59
lights, interior: 58
load limits: 188
location tracking: 147
locking: 17
low voltage power socket: 27
M
maintenance: 171, 172, 173, 178, 182, 183
cleaning: 178
daily checks: 171
fluid replacement intervals: 172
monthly checks: 171
replacing wiper blades: 182
service intervals: 171
tires: 173
washer fluid, topping up: 182
washer jets, cleaning: 183
map orientation: 147
map updates: 152
mats: 181
media: 153, 156
settings: 153
sources, show and hide: 153
microphones, noise reduction: 27
mileage upon delivery: 262
mirrors: 52
mobile app: 145
mobile app access: 145
Mobile Connector: 160, 163
description: 160
using: 163
modifications: 185
motor specifications: 192
My Apps: 10
my car does what?: 156
myQ: 139
programming and using: 139
N
naming your vehicle: 11
Navigate on Autopilot: 93
NCC certifications: 264
Neutral: 57
NHTSA, contacting: 264
O
Obstacle-Aware Acceleration: 114
occupancy sensor: 43
occupant classification: 44
odometer: 76
Off-Peak Charging: 168
offset from speed limit: 117
Online Routing: 151
opening console: 25
opening hood without power: 205
overhang dimensions for your vehicle: 190
overtake acceleration: 84
Owner Information, about: 259
P
Park: 56
Park Assist: 70
parking brake: 68
parking, using Autopark: 103
parking, using Summon: 105
parts replacement: 185
passenger detection: 43
passenger front airbag: 43
pedestrian warning: 78
personal data, erasing: 11
phone: 12, 126
authenticating as a key: 12
using: 126
phone app: 127
phone charger, inductive: 26
phone charger, wireless: 26
phone key: 12, 15
adding as a key: 15
removing as a key: 15
PIN: 48
PIN to Drive: 133
Post-drive Cooling (Track Mode): 74
power: 67
gained from regenerative braking: 67
power cycling: 53
power windows: 19, 186
powering on and off: 53
Preconditioning: 168
Proposition 65: 262
public charging stations: 160
R
radio: 153, 156
Index

Radio Frequency information: 264
range: 61, 67, 169
displayed on instrument panel: 61
driving tips to maximize: 169
regenerative braking: 67
range assurance: 169
re-naming your vehicle: 11
Re-route: 151
reading light, rear: 27
rear view camera: 77
rear window switches, disabling: 19
recent (Media Player): 154
Recents (navigation): 147
recording: 135, 136
recording videos (Track Mode): 74
regenerative braking: 67
regenerative braking, in Track Mode: 74
relative speed limit: 117
release notes: 144
restarting the touchscreen: 53
Reverse: 56
RFID transponders: 185
ride height, air suspension: 129
roadside assistance: 202
rotating tires: 174
Round Trip Energy (navigating): 151
run out of range: 206, 207
S
safety defects, reporting: 264
safety information: 34, 39, 45
airbags: 45
child seats: 39
seat belts: 34
satellite radio: 154
Schedule: 168
schedule service: 145
scheduled charging: 168
scheduled departure: 168
using: 168
seat adjustment: 29
seat adjustment (driver): 29
seat belts: 32, 33, 180
cleaning: 180
in a collision: 33
overview of: 32
pre-tensioners: 33
wearing when pregnant: 32
seat heaters: 119
seating capacity: 188
seating position: 44
seating position for driving: 29
seats: 119
heaters: 119
security settings: 133
self-leveling: 129
sensors: 81
Sentry Mode: 136
service data recording: 261
service intervals: 171
Settings, erasing: 11
shifting: 55
shortcuts: 8, 10
adding to My Apps: 10
restarting the touchscreen: 8
Show Calendar Upon Entry: 126, 128
side camera(s): 77
Side Clearance (Summon): 105
side collision warning: 111
SiriusXM: 154
slip start: 69
Smart Summon: 108
smartphone: 12
authenticating as a key: 12
Software Reinstall: 143
software reset: 11
software update preferences: 143
software updates: 143
specifications: 192, 194
brakes: 192
High Voltage Battery: 194
low voltage battery: 194
motor: 192
steering: 192
subsystems: 192
suspension: 194
tires: 194
transmission: 192
wheels: 194
specifications (vehicle interior): 190
specifications and dimensions: 190
specifications, exterior: 190
speed assist: 117
speed limit warning: 117
Stability Assist (Track Mode): 74
stability control: 69
standby: 136
starting: 53
steering specifications: 192
steering, automatic: 88
Index

summer tires: 177
Summon: 105
Summon Distance: 105
superchargers, displaying on map: 147
supercharging: 166
described: 166
idle fees: 166
pay-per-use fees: 166
suspension: 129
suspension specifications: 194
suspension, air: 129
suspension, auto-raising: 129
suspension, damping: 129
T
telematics: 261
temperature: 50, 61, 119, 161, 197
Battery (high voltage), limits: 161
cabin, controls for: 119
heated: 50
outside: 61
tires: 197
tesla profiles: 47
Teslacam: 135, 136
tie-down straps: 205
tilt/intrusion detection: 133
Tire and Loading Information label: 188
tire noise: 177
Tire Pressure Monitoring System: 175
overview of: 175
tire pressures, checking: 173
tire pressures, displaying: 173
tires: 173, 174, 176, 177, 194, 195, 197
all-season: 177
balancing: 174
chains: 177
inspecting and maintaining: 173
pressures, displaying: 173
pressures, how to check: 173
quality grading: 197
replacing: 174
replacing a tire sensor: 176
rotation: 174
specification: 194
summer: 177
temperature grades: 197
tire markings: 195
traction grade: 197
treadwear grade: 197
wheel configuration: 173
winter: 177
toll system transponders, attaching: 185
torque specifications: 192
touch up body: 180
touchscreen: 6, 8, 10, 143, 180
adding shortcuts: 10
cleaning: 180
customizing My Apps: 10
display settings: 6
frozen: 8
main: 6
overview: 6
rear: 6
reboot: 8
software updates: 143
unresponsive: 8
towing: 203, 206, 207
towing, instructions: 202
towing, transporting: 202
Toybox: 156
TPMS: 175
overview of: 175
Track Mode: 74
Tracking Disabled: 147
traction control: 69
trademarks: 259
Traffic Light and Stop Sign Control: 96
Traffic-Aware Cruise Control: 84
transmission specifications: 192
transponders, attaching: 185
Transport Canada, contacting: 264
Transport Mode: 203
transporting: 203
trip chart: 170
trip meter: 76
Trip Planner: 151
trunk, front: 22
trunk, rear: 20
turn signals, lights: 60
U
ultrasonic sensors: 81
uniform tire quality grading: 197
Unlock On Park: 18
unlocking: 17
USB devices, connecting: 25
USB flash drive: 133, 135, 136
USB ports, console: 25
Index