ECO mode TESLA MODEL X 2020 Owner's Guide

Charging Instructions
Opening the Charge Port The charge port is located on the left side of
Model X, behind a door that is part of the rear
tail light assembly. Before charging, park
Model X to ensure that the charge cable easily reaches the charge port.
With Model X unlocked (or a recognized key is
within range) and in Park, press and release
the button on the Tesla charge cable to open the charge port door.
You can also open the charge port door using
any of these methods:

Note: If Model X is locked, the charge port
light does not light up.
If the charge port light turns red while
charging, a fault is detected. Check the instrument panel or touchscreen for a
message describing the fault. A fault can
occur due to something as common as a power outage. If a power outage occurs,
charging resumes automatically when power
is restored.
Note: When charging, particularly at high
currents, the refrigerant compressor and fan
operate as needed to keep the Battery cool.
Therefore, it is normal to hear sounds during
charging.
Note: Air conditioning performance is
generally not affected by charging. However,
under certain circumstances (for example, you
are charging at high currents during a
particularly warm day), the air coming from
the vents may not be as cool as expected and
a message displays on the instrument panel.
This is normal behavior and ensures that the
Battery stays within an optimum temperature
range while charging to support longevity and
optimum performance.Warning: Never spray liquid at a high
velocity (for example, if using a pressure
washer) towards the charge port while
charging. Failure to follow these
instructions can result in serious injury or
damage to the vehicle, charging
equipment, or property.
Stopping Charging
Stop charging at any time by disconnecting
the charge cable or touching Stop Charging
on the touchscreen.
Note: To prevent unauthorized unplugging of
the charge cable, the charge cable latch remains locked and Model X must be unlockedor able to recognize your key before you can
disconnect the charge cable.
To disconnect the charge cable:
1. Press and hold the button on the
connector handle to release the latch.
Alternatively, unlock the vehicle by
opening a door, using a key fob, or
touching Stop Charging on the
touchscreen. These methods unlock the
charge port as well.
2. Pull the connector from the charge port.
3. Push the charge port door closed.
Note:
If Model X is equipped with a motorized
charge port door, it automatically closes shortly after you remove the charge cable.Caution: Tesla strongly recommends
leaving Model X plugged in when not in use. This maintains the Battery at the
optimum level of charge.
Manually Releasing Charge Cable
If the usual methods for releasing a charge
cable from the charge port (using the charge
handle release button, touchscreen, or mobile
app) do not work, carefully follow these steps:
1. Ensure that Model X is not actively
charging by displaying the charging
screen on the touchscreen. If necessary,
touch Stop Charging .
2. Open the rear trunk.
3. Pull the charge port

Maintenance
Maintenance Schedule
Service Intervals
Your vehicle should generally be serviced on an as-needed basis. However, Tesla
recommends the following maintenance items
and intervals, as applicable to your vehicle, to ensure continued reliability and efficiency of
your Model X.

Shoulder RoomFrontRear
Third60.7 in 56.8 in 40 in1542 mm
1442 mm 1016 mmHip RoomFront Rear
Third55.6 in 59 in
38.5 in1412 mm
1498 mm 978 mm
Cargo Volume
Front TrunkRear*TotalSeven Seat Vehicles6.6 cu ft (187 L)76.5 cu ft (2166 L)**83.1 cu ft (2353 L)Six Seat Vehicles6.6 cu ft (187 L)70.7 cu ft (2002 L)**77.3 cu ft (2189 L)Five Seat Vehicles6.6 cu ft (187 L)81.2 cu ft (2299.5 L)**87.8 cu ft (2486.5 L)* Maximum cargo volume behind the front row seats. Includes the 12.6 cu ft (357 L) cargo area
in the rear trunk (area behind the third row seats, if equipped).** Second row seats fully forward and/or folded.
Weights
Curb Weight* - Model X5,631 lbs2,554 kgCurb Weight* - Model X Performance5,741 lbs2,604 kgGVWR** - Model X 6,788 lbs3,079 kgGVWR** - Model X Performance 6,878 lbs3,120 kgGross Axle Weight Rating - Front3,241 lbs1,470 kgGross Axle Weight Rating - Model X -
Rear (at nominal tire pressure of 42
psi)3,792 lbs1,720 kgGross Axle Weight Rating - Model X
Performance- Rear (at nominal tire
pressure of 42 psi)3,807 lbs1,727 kgTowing Capacity (if equipped)See Towing and Accessories on page 94.*Curb Weight = weight of the vehicle with correct

Disable the Self-Leveling AirSuspension System
If Model X is equipped with the air suspension
system, it automatically self-levels, even when
power is off. To prevent damage, you must
activate Jack Mode to disable self-leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.When Jack Mode is active, Model X
displays this red indicator light on
the instrument panel, along with a
message telling you that active
suspension is disabled.
Note: Jack Mode cancels when driving speed
exceeds 4 mph (7 kph).
Warning: Failure to activate Jack Mode on
a vehicle equipped with the air
suspension system can result in the
vehicle becoming loose during transport,
which may cause significant damage.
Activate Transport Mode
Transport Mode keeps the parking brake
disengaged while winching Model X onto a

Disclaimers
Event Data Recorder (EDR)
Model X is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record, in certain crash or near crash-like
situations, such as an air bag deployment or
hitting a road obstacle, data that will assist in
understanding how a vehicle

Reporting Safety Defects
Contacting Tesla For detailed information about your Model X,
go to www.tesla.com , and log on to your Tesla
Account, or sign up to get an account.
If you have any questions or concerns about
your Model X, call 1-877-79TESLA
(1-877 )798-3752).
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note",
"Report", "Bug note", or "Bug report" (in the
English language) followed by brief comments
in your language of choice. Model X takes a
snapshot of its systems, including your current
location, vehicle diagnostic data, and screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes and uses them to continue improving Model X.
Reporting Safety Defects - US
If you believe that Model X has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Tesla.
If NHTSA receives similar complaints, it may
open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may
order a recall and remedy campaign. However,
NHTSA cannot become involved in individual
problems between you, your dealer, or Tesla.
To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236(TTY: 1-800-424-9153); go to
www.safercar.gov ; or write to: Administrator,
National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about motor vehicle safety from www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model X has a defect
which could cause a crash or could cause
injury or death, you should immediately inform
Transport Canada, in addition to notifying
Tesla. To contact Transport Canada, call their toll-free number: 1-800-333-0510.
Reporting Safety Defects
236Model X Owner

charging (continued)components and equipment 182
instructions 186
public charging stations 183
scheduling 188
status of 190
charging locations, finding 158
child protectiondisabling rear window switches 19child seatsinstalling and using 36child-protectiondisabling liftgate and rear door handles
17
Chill acceleration 84
cleaning 201
climate controls 150
cold weather driving 104
collision avoidance assist 134
connecting to Wi-Fi 178
console12V power socket 25
cup holders 26
USB ports 24
consumption chart 87
contact informationroadside assistance 226
Tesla 236
copyrights 232
Creep 77
cruise control 109
cup holders 26
D dashboard overview 2
Dashcam 90
data recording 234
data sharing 234
declarations of conformity 237
delivery mileage 235
devicesBluetooth, playing audio files 164
connecting 24
playing audio files from 164
dimensions 213
Dog Mode 154
dome (map) lights 65
door labels 211
Door Unlock Mode 17
doors 10
doors, opening 10
drive away locking 17
Drive gear 63
driverprofiles 53
seat adjustment 28drivingdriving (continued)seating position 28
starting 61
tips to maximize range 87
E
Easter Eggs 230
Easy Entry 30, 31
easy entry, driver profile 53
EDR (event data recorder) 234
electric parking brake 78
emergency braking 134
emergency

seating position 51seatsadjusting 28
heaters 150
seats, second row 29
security settings 171
sensors 106
Sentry Mode 171
service data recording 234
service intervals 192
Settings, erasing 149
shifting gears 63
Show Calendar Upon Entry 170
Side Clearance (Summon) 125
side collision warning 131
SiriusXM 162
slip start 80
Smart Summon 128
software reset 149
software update preferences 179
software updates 179
software version 9
specifications12V battery 217
brakes 216
cargo volume 214
dimensions 213
exterior 213
High Voltage Battery 217
interior 213
motor 215
steering 216
subsystems 215
suspension 217
tires 219
transmission 216
wheels 218
speed assist 137
Speed Limit Mode 149
speed limit warning 137
spoiler 93
Sport acceleration 84
stability control 80
Standard acceleration 84
starting 61
steering specifications 216
steering wheeladjusting position 56
adjusting sensitivity 56
buttons 56
heated 56
scroll buttons 56
steering, automatic 116
Stopping Mode 77
streaming radio 163
streaming services 163
summer tires 199
Summon 125
Summon Distance 125
sun visors 27
superchargingdescribed 191
idle fees 191
pay-per-use fees 191
suspension (air), settings for 168
suspension specifications 217
T telematics 234
temperatureBattery (high voltage), limits 184
cabin, controls for 150
heated steering wheel 58
outside 69
tires 222
Teslacam 90
third row seats, folding and raising 32
tie-down straps 229
tilt/intrusion detection 171
Tire and Loading Information label 211
tire noise 200
Tire Pressure Monitoring SystemFCC certification 238
overview of 198
tire pressures, checking 194
tire pressures, when towing 96
tiresall-season 199
balancing 195
chains 200
inspecting and maintaining 195
pressures, how to check 194
quality grading 222
replacing 196
replacing a tire sensor 198
rotation 195
specification 219
summer 199
temperature grades 222
tire markings 220
traction grade 222
treadwear grade 222
wheel configuration 194
winter 199
toll system transponders, attaching 209
torque specifications 215
touch up body 203
touchscreencleaning 202
overview 4
software updates 179
tow eye, locating 228
tow hitch, connecting 99
tow hitch, disconnecting 101
towing 228
towing a trailer 94
towing capacity 95
Index
244Model X Owner