TOYOTA AVALON HYBRID 2020 Owners Manual (in English)

4517-2. Steps to take in an emergency
7
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Do not tow the vehicle from the rear when the power switch is o ff. The
steering lock mechanism is not strong enough to hold the front wheels
straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or re ar.
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged or electricity gen-
erated by the operation of the motor may
cause a fire to occur depending on the
nature of the damage or malfunction.

4527-2. Steps to take in an emergency
●Fluid leaks un der the vehicle.
(Water dripping from the air conditioning a fter use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temperature gauge needle continually points high er
than normal
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the hybrid system
● Engine missing, stumb ling or running roughly
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking
● Vehicle pulls heavily to one s ide when driving on a level road
● Loss of brake effectiveness, spongy feeling, pedal almost touch es
the floor
If you think something is wrong
If you notice any of the followi ng symptoms, your vehicle proba -
bly needs adjustment or repair. Contact your Toyota dealer as
soon as possible.
Visible symptoms
Audible symptoms
Operational symptoms

4537-2. Steps to take in an emergency
7
When trouble arises
If a warning light turns on or a war ning
buzzer sounds
Calmly perform the following actions if any of the warning ligh ts
comes on or flashes. If a light comes on or flashes, but then
goes off, this does not necessarily indicate a malfunction in the
system. However, if this continues to occur, have the vehicle
inspected by your Toyota dealer.
Warning light and w arning buzzer list
Warning lightWarning light/Details/Actions
(Red)
Brake system warning li ght (warning buzzer)
Indicates that:
• The brake fluid level is low; or
• The brake system is malfunctioning
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer. Continuing to drive the vehi-
cle may be dangerous.
(Yellow)
Brake system warning li ght (warning buzzer)
Indicates a malfunction in:
• The regenerative braking system;
• The electronically controlled brake system; or
• The electric parking brake
 Have the vehicle inspected by your Toyota dealer
immediately.
High coolant temperature warning light (warning
buzzer)
*1
Indicates that the engine coolant temperature is too high
 Immediately stop the vehicle in a safe place.
Handling method ( P. 492)
Charging system warning light*1
Indicates a malfunction in the vehicle’s charging system
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.
Low engine oil pressure warning light (warning
buzzer)
*1
Indicates that the engine oil pressure is too low
 Immediately stop the vehicle in a safe place and con-
tact your Toyota dealer.

4547-2. Steps to take in an emergency
Malfunction indicator lamp (warning buzzer)Indicates a malfunction in:
• The hybrid system;
• The electronic engine control system; or
• The electronic throttle control system; or
• The electronic hybrid transmission control system
 Have the vehicle inspected by your Toyota dealer
immediately.
SRS warning light (warning buzzer)
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
 Have the vehicle inspected by your Toyota dealer
immediately.
ABS warning light (warning buzzer)
Indicates a malfunction in:
• The ABS; or
• The brake assist system
 Have the vehicle inspected by your Toyota dealer
immediately.
Brake Override System/Drive- Start Control/Intelligent
Clearance Sonar warning light (warning buzzer)
*1
When a buzzer sounds:
• Brake Override System is malfunctioning;
• Drive-Start Control is operating;
• Drive-Start Control is malfunctioning; or
• The Intelligent Clearance Sonar (if equipped) is operat- ing ( P. 300)
 Follow the instructions displayed on the multi-infor-
mation display.
When a buzzer does not sound:
Brake Override System is operating
 Release the accelerator pedal and depress the brake
pedal.
Parking brake indicator (warning buzzer)*2
It is possible that the parking brake is not fully engaged or
released
 Operate the parking brake once again.
This light comes on when the parking brake is not
released. If the light turns off after the parking brake is ful ly
released, the system is operating normally.
Warning lightWarning light/Details/Actions

4557-2. Steps to take in an emergency
7
When trouble arises
(Flashes)
Brake hold operated indicatorIndicates a malfunction in the brake hold system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Red/yellow)
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steer-
ing) system
 Have the vehicle inspected by your Toyota dealer
immediately.
(Amber)
LDA indicator
Indicates a malfunction in the LDA
 When “LDA Unavailable” is displayed on the multi-
information display, turn the LDA system off, drive
the vehicle for a short time, and then turn the LDA
system back on. ( P. 258)
When a message other than above is displayed, fol-
low the instructions displayed in the message.
(Flashes or
illuminates)
PCS warning light
Indicates a malfunction in the PCS (Pre-Collision System)
or that the system is temporarily unavailable due to the
vehicle being extremely hot/cold, or dirt around a front
sensor, etc. ( P. 251, 463)
 Follow the instructions displayed on the multi-infor-
mation display. (P. 251, 463)
If the PCS (Pre-Collision System) or VSC (Vehicle Stability
Control) system is disabled, the PCS warning light will illu-
minate.
 P. 252
(If equipped)
(Flashes)
ICS OFF indicator
When a buzzer sounds:
Indicates a malfunction in the Intelligent Clearance Sonar
system
 Have the vehicle inspected by your Toyota dealer
immediately.
When a buzzer does not sound:
Indicates that the system is temporarily unavailable, possi-
bly due to a sensor being dirty or covered with ice, etc.
 Clear the dirt, etc.
Warning lightWarning light/Details/Actions

4567-2. Steps to take in an emergency
Slip indicatorIndicates a malfunction in:
• The VSC (Vehicle Stability Control) system;
• The TRAC (Traction Control) system
• The ABS; or
• The hill-start assist control system
The light will flash when the ABS, VSC or TRAC system is
operating.
 Have the vehicle inspected by your Toyota dealer
immediately.
Low fuel level warning light
Indicates that remaining fuel is approximately 1.8 gal. (6.7
L, 1.5 Imp. gal.) or less
 Refuel the vehicle.
Driver’s and front passenger’ s seat belt reminder light
(warning buzzer)
*3
Warns the driver and/or front passenger to fasten their
seat belts
 Fasten the seat belt.
If the front passenger’s seat is occupied, the front
passenger’s seat belt also needs to be fastened to
make the warning light (warning buzzer) turn off.
Rear passengers’ seat belt reminder lights (warning
buzzer)
*4
Warns the rear passengers to fasten their seat belts.
 Fasten the seat belt.
Master warning light (warning buzzer)
A buzzer sounds and the warning light comes on and
flashes to indicate that the master warning system has
detected a malfunction.
 P. 463
Tire pressure warning light
Indicates the following:
• Low tire pressure due to flat tire;
• Low tire pressure due to natural causes; or
• The tire pressure warning system is malfunctioning
 Immediately stop the veh icle in a safe place.
Handling method ( P. 4 5 9 )
Warning lightWarning light/Details/Actions

4577-2. Steps to take in an emergency
7
When trouble arises
*1: This light illuminates on the multi-information display.
*2: Parking brake engaged warning buzzer:A buzzer will sound if the vehicle is driven at a speed of appr oximately 3
mph (5 km/h) or more.
*3: Driver’s and front passenger’s seat belt warning buzzer:
The driver’s seat belt warning buzzer sounds to alert the drive r that his or
her seat belt is not fastened. Once the power switch is turned to ON mode,
the buzzer sounds for 6 seconds. If the vehicle reaches a speed of 12 mph
(20 km/h), the buzzer sounds once. If the seat belt is still un fastened after
24 seconds, the buzzer will sound intermittently for 6 seconds. Then, if the
seat belt is still unfastened, the buzzer will sound in a diffe rent tone for 90
more seconds.
The front passenger’s seat belt warning buzzer sounds to alert the front
passenger that his or her seat belt is not fastened. The buzzer sounds once
if the vehicle reaches a speed of 12 mph (20 km/h). If the seat belt is still
unfastened after 24 seconds, the buzzer will sound intermittent ly for 6 sec-
onds. Then, if the seat belt is still unfastened, the buzzer wi ll sound in a dif-
ferent tone for 90 more seconds.
*4: Rear passenger’s seat belt buzzer:
The rear passenger’s seat belt buzzer sounds to alert the rear passenger
that his or her seat belt is not fastened. The buzzer sounds on ce if the
vehicle reaches a speed of 12 mph (20 km/h). If the seat belt i s still unfas-
tened after 24 seconds, the buzzer will sound intermittently fo r 6 seconds.
Then, if the seat belt is still unfastened, the buzzer will sou nd in a different
tone for 30 more seconds.

4587-2. Steps to take in an emergency
■SRS warning light
This warning light system monitors the airbag sensor assembly, front impact
sensors, side impact sensors (front door), side impact sensors (front), side
impact sensors (rear), driver’s seat position sensor, driver’s seat belt buckle
switch, front passenger occupant classification system (ECU and sensors),
“AIR BAG ON” indicator light, “A IR BAG OFF” indicator light, seat belt preten-
sioners, airbags, interconnecting wiring and power sources. (P. 36)
■ Front passenger detection sensor, seat belt reminder and warnin g
buzzer
● If luggage is placed on the front passenger seat, the front pas senger detec-
tion sensor may cause the warning light to flash and the warnin g buzzer to
sound even if a passenger is not sitting in the seat.
● If a cushion is placed on the seat, the sensor may not detect a passenger,
and the warning light may not operate properly.
■ If the malfunction indicator lamp comes on while driving
First check the following:
●Is the fuel tank empty?
If it is, fill the fuel tank immediately.
● Is the fuel tank cap loose?
If it is, tighten it securely.
The light will go off after several driving trips.
If the light does not go off even after several trips, contact your Toyota dealer
as soon as possible.
■ Electric power steering system w arning light (warning buzzer)
When the 12-volt battery charge becomes insufficient or the vol tage tempo-
rarily drops, the electric power steering system warning light may come on
and the warning buzzer may sound.

4597-2. Steps to take in an emergency
7
When trouble arises
■When the tire pressure warning light comes on
Inspect the tires to check if a tire is punctured.
If a tire is punctured: P. 469
If none of the tires are punctured:
Turn the power switch off then turn it to ON mode. Check if the tire pres-
sure warning light comes on or blinks.
If the tire pressure wa rning light comes on
After the temperature of the tires has lowered sufficiently, ch eck the
inflation pressure of each tire and adjust them to the specifie d level.
If the warning light does not turn off even after several minut es have
elapsed, check that the inflation pressure of each tire is at t he specified
level and perform initialization. (P. 4 1 7 )
If the warning light does not tu rn off several minutes after the initialization
has been performed, have the vehi cle inspected by your Toyota dealer
immediately.
If the tire pressure warning light blinks fo r 1 minute then stays on
There may be a malfunction in the tire pressure warning system. Have
the vehicle inspected by you r Toyota dealer immediately.
■The tire pressure warning light may come on due to natural caus es
The tire pressure warning light may come on due to natural caus es such
as natural air leaks and tire inflation pressure changes caused by tem-
perature. In this case, adjusting the tire inflation pressure w ill turn off the
warning light (afte r a few minutes).
■When a tire is replace d with a spare tire
The compact spare tire is not equipped with a tire pressure war ning valve
and transmitter. If a tire goes flat, the tire pressure warning light will not
turn off even though the flat tire has been replaced with the s pare tire.
Replace the spare tire with the repaired tire and adjust the ti re inflation
pressure. The tire pressure war ning light will go off after a few minutes.
■Conditions that the tire pressure warning system may not functi on
properly
 P. 4 2 2
■Warning buzzer
In some cases, the buzzer may not be heard because of noisy pla ce or
an audio sound.
1
2

4607-2. Steps to take in an emergency
WARNING
■If both the ABS and the brake s ystem warning lights remain on
Stop your vehicle in a safe place immediately and contact your To y o t a
dealer. The vehicle will become extremely unstable during braki ng, and the
ABS system may fail, which could cause an accident resulting in death or
serious injury.
■ When the electric power steerin g system warning light comes on
When the light comes on yellow, the assist to the power steerin g is
restricted. When the light comes on red, the assist to the powe r steering is
lost and handling operations of the steering wheel become extre mely
heavy.
If the steering wheel becomes heavier than usual when operating , hold
firmly and operate using more force than usual.
■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could
cause a loss of vehicle control and result in death or serious injury.
●Stop your vehicle in a safe place as soon as possible. Adjust t he tire
inflation pressure immediately.
●If the tire pressure warning light comes on even after tire inf lation pres-
sure adjustment, it is probable that you have a flat tire. Chec k the tires.
If a tire is flat, change it with the spare tire and have the f lat tire
repaired by the nearest Toyota dealer.
●Avoid abrupt maneuvering and braking. If the vehicle tires dete riorate,
you could lose control of the steering wheel or the brakes.
■If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.