TOYOTA AVENSIS 2013 Owners Manual (in English)

601 4-3. Do-it-yourself maintenance
4
Maintenance and care
AVENSIS_EE (OM20B44E)
Condensation build-up on the inside of the lens
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, for more information in the following situations.
Temporary condensation build-up on the inside of the headlight lens does
not indicate a malfunction.
Large drops of water are built up on the inside of the lens.
Water has built up inside the headlight.
Discharge headlights
If voltage to the discharge bulbs is insufficient, the bulbs may not come on,
or may go out temporarily. The discharge bulbs will come on when normal
power is restored.
LED lights
The front position/daytime running (vehicles with discharge headlights), side
turn signal, stop, tail lights and high mounted stoplight consist of a number of
LEDs. If any of the LEDs burn out, take your vehicle to any authorized
Toyota dealer or repairer, or another duly qualified and equipped profes-
sional to have the light replaced.

602 4-3. Do-it-yourself maintenance
AVENSIS_EE (OM20B44E)
CAUTION
Replacing light bulbs
Turn off the headlights. Do not attempt to replace the bulb immediately
after turning off the headlights.
The bulbs become very hot and may cause burns.
Do not touch the glass portion of the light bulb with bare hands. Hold the
bulb by the plastic or metal portion.
If the bulb is scratched or dropped, it may blow out or crack.
Fully install light bulbs and any parts used to secure them. Failing to do so
may result in heat damage, fire, or water entering the headlight unit. This
may damage the headlights or cause condensation to build up on the lens.
Do not attempt to repair or disassemble light bulbs, connectors, electric
circuits or component parts.
Doing so may result in death or serious injury due to electric shock.
Discharge headlights
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before replacing discharge headlights (includ-
ing light bulbs).
Do not touch the high-intensity discharge headlight’s high voltage socket
when the headlights are turned on.
An extremely high voltage of 20000 V will be discharged and could result
in serious injury or death by electric shock.
To prevent damage or fire
Make sure bulbs are fully seated and locked.

5When trouble arises
603
AVENSIS_EE (OM20B44E)
5-1. Essential information
Emergency flashers .......... 604
If your vehicle needs
to be towed ..................... 605
If you think something
is wrong .......................... 615
Fuel pump shut off
system (gasoline
engine) ........................... 616
5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... ........................ 617
If a warning message
is displayed ..................... 624If you have a flat tire
(vehicles with a spare
tire for sedan) ................. 648
If you have a flat tire
(vehicles with a spare
tire for wagon)................. 662
If you have a flat tire
(vehicles without a
spare tire) ....................... 676
If the engine will
not start........................... 689
If the shift lever cannot
be shifted from “P” .......... 692
If the parking brake
cannot be released ......... 693
If you lose your keys ......... 699
If you cannot operate
the trunk opener
(sedan) ........................... 700
If you cannot operate
the back door opener
(wagon)........................... 701
If the electronic key
does not operate
properly........................... 702
If the battery is
discharged ...................... 705
If your vehicle
overheats ........................ 710
If you run out of fuel and
the engine stalls
(diesel engine) ................ 713
If the vehicle becomes
stuck ............................... 714
If your vehicle has to be
stopped in an
emergency ...................... 716

604
AVENSIS_EE (OM20B44E)
5-1. Essential information
Emergency flashers
Emergency flashers
If the emergency flashers are used for a long time while the engine is not
operating, the battery may discharge.
The emergency flashers are used to warn other drivers when the
vehicle has to be stopped in the road due to a breakdown, etc.
Press the switch.
All the turn signal lights will
flash.
To turn them off press the
switch once again.

5
605
5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
If your vehicle needs to be towed
Before towing
The following may indicate a problem with your transmission. Contact
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, before towing.
The engine is running, but the vehicle will not move.
The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional, such as a commercial towing service,
using a lift-type truck or a flat bed truck.
Use a safety chain system for all towing, and abide by all state/pro-
vincial and local laws.
If towing from the front, the vehicle’s rear wheels and axles must be
in good condition. (P. 612)
If they are damaged, use a towing dolly or flat bed truck.

606 5-1. Essential information
AVENSIS_EE (OM20B44E)
Emergency towing
If a tow truck is not available, in an emergency your vehicle may be
temporarily towed using a cable or chain secured to the emergency
towing eyelets or hook. This should only be attempted on hard, sur-
faced roads for short distances at low speeds.
A driver must be in the vehicle to steer and operate the brakes. The
vehicle’s wheels, drive train, axles, steering and brakes must be in
good condition.
Towing eyelets (front)
Towing hook (rear)

5
607 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Emergency towing procedure
Vehicles with smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
The “ENGINE START STOP” switch must be in ACCESSORY
mode (engine off) or IGNITION ON mode (engine running).
Vehicles without smart entry & start system
Release the parking brake.
Put the shift lever in “N”.
Put the engine switch in the “ACC” (engine off) or “ON” position
(engine running).
CAUTION
While towing
Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive
stress on the emergency towing eyelets and the cables or chains. Always
be cautious of the surroundings and other vehicles while towing.
If the engine is not running, the power assist for the brakes and steering
will not function, making steering and braking more difficult.
STEP1
STEP2
STEP3
STEP1
STEP2
STEP3

608 5-1. Essential information
AVENSIS_EE (OM20B44E)
NOTICE
To prevent causing serious damage to the transmission (vehicles with
a Multidrive or automatic transmission)
Never tow this vehicle from the rear with the front wheels on the ground.
This may cause serious damage to the transmission.
When towing a vehicle without using a towing dolly (vehicles with a
manual transmission)
Vehicles with smart entry & start system: The “ENGINE START STOP”
switch must not be OFF.
Vehicles without smart entry & start system: The engine switch must not be
“LOCK” position.
To avoid serious damage to your vehicle (vehicles with a Multidrive or
automatic transmission)
Do not use the rear emergency towing
hook.

5
609 5-1. Essential information
When trouble arises
AVENSIS_EE (OM20B44E)
Installing towing eyelets
Remove the eyelet cover.
The eyelet cover has a rotary
mechanism which allows the
cover to be opened by pushing on
the outer side.
Insert the towing eyelet into the
hole and tighten partially by
hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
STEP1
STEP2
STEP3

610 5-1. Essential information
AVENSIS_EE (OM20B44E)
If it is difficult to push the eyelet open
Location of the emergency towing eyelet
P. 648, 662, 676
CAUTION
Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely. If not securely installed,
towing eyelets may come loose during towing. This may lead to accidents
that cause serious injury or even death.
A screwdriver wrapped in cloth can be
used to help open the eyelet.
Put the screwdriver into the inner side of
the hook cover.