key TOYOTA AYGO 2021 Repair Manual

437
8When trouble arises
AYGO_OM_Europe_OM9A012E
8-1. Essential information
Emergency flashers ........... 438
If your vehicle has to
be stopped in an
emergency ....................... 439
If the vehicle is trapped in
rising water ...................... 441
8-2. Steps to take in
an emergency
If your vehicle needs
to be towed ...................... 442
If you think
something is wrong.......... 447
Fuel pump shut off
system ............................ 448
If a warning light turns
on or a warning buzzer
sounds ............................. 449
If you have a flat tire
(vehicles without
a spare tire) ..................... 459
If you have a flat tire
(vehicles with
a spare tire) ..................... 481
If the engine
will not start...................... 494
If the shift lever cannot
be shifted (vehicles
with a multi-mode
manual transmission) ...... 496
If the electronic key does
not operate properly
(vehicles with a smart
entry & start system)........ 497
If the vehicle battery
is discharged ................... 500
If your vehicle overheats .... 504
If the vehicle becomes
stuck ................................ 507

4408-1. Essential information
AYGO_OM_Europe_OM9A012E
Stop the vehicle in a safe place by the road.
WARNING
■If the engine has to be turned off while driving
● Power assist for the brakes and steering wheel will be lost, making the
brake pedal harder to depress and the steering wheel heavier to turn.
Decelerate as much as possible before turning off the engine.
● Vehicles without a smart entry & start system: Never attempt to remove
the key, as doing so will lock the steering wheel.

4438-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM9A012E
The following may indicate a problem with your transmission. Contact
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer or commercial towing service before towing.
● The engine is running but the vehicle does not move.
● The vehicle makes an abnormal sound.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type
truck
● Vehicles without a smart entry & start system: Do not tow the vehicle from
the rear when the engine switch is in the “LOCK” position or the key is
removed.
The steering lock mechanism is not strong enough to hold the front wheels
straight.
● Vehicles with a smart entry & start system: Do not tow the vehicle from the
rear when the engine switch is off. The steering lock mechanism is not
strong enough to hold the front wheels straight.
● When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Situations when it is necessary to contact dealers before towing
Towing with a wheel-lift type truck
From the frontFrom the rear
Release the parking brake. Use a towing dolly under the
front wheels.

4578-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM9A012E
Warning light and warning buzzer list (vehicles with a smart
entry & start system)
Interior
buzzer
Exterior
buzzer
Warning
lightWarning light/Details/Actions
Once3 times(Flashes in yellow)
Smart entry & start system indicator light
(vehicles with a multi-mode manual trans-
mission)
The electronic key was carried outside the
vehicle and the driver’s door was opened
and closed while the engine switch was in a
made other than off.
 Turn the engine switch off or bring the
electronic key back into the vehicle.
Once3 times(Flashes in yellow)
Smart entry & start system indicator light
Indicates that a door other than the driver’s
door has been opened and closed with the
engine switch in any mode other than off
and the electronic key outside of the detec-
tion area.
 Confirm the location of the electronic
key.
Once(Flashes in yellow for 15 seconds.)
Smart entry & start system indicator light
Indicates that the electronic key is not pres-
ent when attempting to start the engine.
 Confirm the location of the electronic
key.
9 times(Flashes in yellow)
Smart entry & start system indicator light
An attempt was made to drive when the
regular key was not inside the vehicle.
 Confirm that the electronic key is inside
the vehicle.

4588-2. Steps to take in an emergency
AYGO_OM_Europe_OM9A012E
Once(Flashes in yellow for 15 seconds.)
Smart entry & start system indicator light
Indicates that the electronic key battery is
low.
 Replace the battery. (P. 416)
Once(Flashes quickly in green for 15 seconds.)
Smart entry & start system indicator light
Indicates that the steering lock has not
been released.
 Release the steering lock. (P. 220)
Once(Flashes in yellow for 60 seconds.)
Smart entry & start system indicator light
• When the doors were unlocked with the
mechanical key and then the engine
switch was pressed, the electronic key
could not be detected in the vehicle.
• The electronic key could not be detected
in the vehicle even after the engine switch
was pressed two consecutive times.
 Touch the electronic key to the engine
switch while depressing the brake
pedal.
Interior
buzzer
Exterior
buzzer
Warning
lightWarning light/Details/Actions

4978-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM9A012E
If the electronic key does not operate properly
(vehicles with a smar t entr y & star t system)
Use the mechanical key (P. 1 1 4 )
in order to perform the following
operations:
Locks all the doors
Unlocks all the doors
If communication between the electronic key and vehicle is
interrupted ( P. 146) or the electronic key cannot be used
because the battery is depleted, the smart entry & start system
and wireless remote control cannot be used. In such cases, the
doors can be opened and the engine can be started by following
the procedure below.
Locking and unlocking the doors
1
2

4988-2. Steps to take in an emergency
AYGO_OM_Europe_OM9A012E
Ensure that the shift lever is in N and depress the brake pedal
(multi-mode manual transmission) or clutch pedal (manual trans-
mission).
Touch the corner of the elec-
tronic key with the indicator to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal (multi-mode manual transmission)
or clutch pedal (manual transmission) and check that smart entry &
start system indicator light (green) turns on.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
Starting the engine

4998-2. Steps to take in an emergency
8
When trouble arises
AYGO_OM_Europe_OM9A012E
■Stopping the engine
Shift the shift lever to N and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( P. 415)
■ Changing engine switch modes
Release the brake pedal (multi-mode m anual transmission) or clutch pedal
(manual transmission) and press t he engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 219)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: P. 523)
● Check if battery-saving mode is set. If it is set, cancel the function.
( P. 146)

5028-2. Steps to take in an emergency
AYGO_OM_Europe_OM9A012E
■ Precautions when the battery is discharged (vehicles with a smart entry
& start system)
● In some cases, it may not be possible to unlock the doors using the smart
entry & start system when the battery is discharged. Use the wireless
remote control or the mechanical key to lock or unlock the doors.
● The engine may not start on the first attempt after the battery has recharged
but will start normally after the second attempt. This is not a malfunction.
● The engine switch mode is memorized by the vehicle. When the battery is
reconnected, the system will return to the mode it was in before the battery
was discharged. Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery dis-
charged, be especially careful when reconnecting the battery.
■ When replacing the battery
● Use a battery that conforms to European regulations.
● Use a battery with the same case size as the previous one;
vehicles without cold area specifications or a stop & start system: (LN0),
20 hours rate capacity (20HR) is equiva lent (35Ah) or greater, and perfor-
mance rating (CCA) is equivalent (300A) or greater;
vehicles with cold area specifications: (LN0), 20 hours rate capacity (20HR)
is equivalent (42Ah) or greater, and performance rating (CCA) is equivalent
(390A) or greater; or
vehicles with a stop & start system: (LN2), 20 hours rate capacity (20HR) is
equivalent (60Ah) or greater, and performance rating (CCA) is equivalent
(540A) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
● For details, consult any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer.

526What to do if... (Troubleshooting)
AYGO_OM_Europe_OM9A012E
What to do if... (Troubleshooting)
●If you lose your keys or mechanical keys, new genuine keys or mechanical
keys can be made by any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer. (P. 1 1 4 )
●Vehicles with a smart entry & start system
If you lose your electronic keys, the risk of vehicle theft increases signifi-
cantly. Contact any authorized Toyota retailer or Toyota authorized
repairer, or any reliable repairer immediately. (P. 131)
●Is the key battery weak or depleted? (P. 415)
●Vehicles with a smart entry & start system
Is the engine switch in IGNITION ON mode?
When locking the doors, turn the engine switch off. (P. 219)
●Vehicles with a smart entry & start system
Is the electronic key left inside the vehicle?
When locking the doors, make sure that you have the electronic key on
your person.
●The function may not operate properly due to the condition of the radio
wave. (P. 136, 146)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. (P. 135)
If you have a problem, check the following before contacting any
authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
The doors cannot be locked, unlocked, opened or closed
You lose your keys
The doors cannot be locked or unlocked
The rear door cannot be opened (5-door models)