service TOYOTA BZ4X 2022 Owners Manual (in English)

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Owners Manual_Europe_M42D76_en
TABLE OF CONTENTS
1
6
5
4
3
2
8
7
9
Maintenance requirements . 463
7-3. Do-it-yourself maintenance
Do-it-yourself service precau-
tions .................................. 465
Hood ................................... 467
Positioning a floor jack ........ 468
Motor compartment............. 470
Tires .................................... 476
Replacing the tire ................ 488
Tire inflation pressure ......... 494
Wheels ................................ 495
Air conditioning filter ........... 496
Electronic key battery ......... 499
Checking and replacing fuses
.......................................... 501
Light bulbs .......................... 504
8-1. Essential information
Emergency flashers ............ 506
If your vehicle has to be stopped
in an emergency ............... 506
If the vehicle is submerged or
water on the road is rising 507
8-2. Steps to take in an emergency
If your vehicle needs to be towed
.......................................... 509
If you think something is wrong
.......................................... 513
If a warning light turns on or a
warning buzzer sounds..... 515
If a warning message is dis-
played ............................... 523
If you have a flat tire ........... 528
If the EV system will not start
.......................................... 539
If you lose your keys ........... 541
If the charging port lids cannot
be opened......................... 541
If the electronic key does not
operate properly ............... 542
If the 12-volt battery is dis-
charged............................. 544
If your vehicle overheats ..... 549
If the vehicle becomes stuck
.......................................... 551
9-1. Specifications
Maintenance data ............... 554
9-2. Customization
Customizable features ........ 561
9-3. Initialization
Items to initialize ................. 574
What to do if... (Troubleshooting)
.......................................... 576
Alphabetical Index .............. 579
8When trouble arises
9Vehicle specifications
Index

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1-1. For safe use
For safety and security
Airbag sensor assembly
The main SRS airbag system components are shown above. The SRS air-
bag system is controlled by the airbag sensor assembly. As the airbags
deploy, a chemical reaction in the inflators quickly fills the airbags with non-
toxic gas to help restrain the motion of the occupants.
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising etc.,
may be sustained from SRS airbags, due to the extremely high speed deployment (inflation) by hot gases.
●A loud noise and white powder will be emitted.
●Parts of the airbag module (steering wheel hub, airbag cover and inflator)
as well as the front seats, parts of the front and rear pillars, and roof side rails, may be hot for several minutes.
The airbag itself may also be hot.
●The windshield may crack.
●The EV system will be stopped. ( P. 9 0 )
●All of the doors will be unlocked. ( P.186)
●The brakes and stop lights will be con-
trolled automatically. ( P.406)
●The interior lights will turn on automat-
ically. ( P.432)
●The emergency flashers will turn on
automatically. ( P.506)
●If any of the following situations occur,
the system is designed to send an emergency call to the eCall control center, notifying them of the vehicle’s
location (without needing to push the “SOS” button) and an agent will attempt to speak with the occupants to
ascertain the level of emergency and assistance required. If the occupants are unable to communicate, the agent
automatically treats the call as an emergency and helps to dispatch the necessary emergency services.
( P. 6 5 ) • An SRS airbag is deployed.• A seat belt pretensioner is activated.
• The vehicle is involved in a severe rear-end collision.
■SRS airbag deployment conditions
(SRS front airbags)
●The SRS front airbags will deploy in
the event of an impact that exceeds the set threshold level (the level of force corresponding to an approxi-
mately 20 - 30 km/h [12 - 18 mph] frontal collision with a fixed wall that does not move or deform).
However, this threshold velocity will be considerably higher in the following situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which can move or deform on impact
• If the vehicle is involved in an under- ride collision, such as a collision in which the front of the vehicle under-
rides, or goes under, the bed of a truck
●Depending on the type of collision, it is possible that only the seat belt pretensioners will activate.
■SRS airbag deployment conditions
(SRS side and curtain shield air- bags and SRS front seat center air-bag)
●The SRS side and curtain shield air-bags and SRS front seat center airbag
will deploy in the event of an impact that exceeds the set threshold level (the level of force corresponding to
the impact force produced by an approximately 1500 kg [3300 lb.] vehi-cle colliding with the vehicle cabin
from a direction perpendicular to the vehicle orientation at an approximate speed of 20 - 30 km/h [12 - 18 mph]).
●Both SRS curtain shield airbags will deploy in the event of a side collision

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1-3. Emergency assistance
For safety and security
1-3.Emerg ency as sista nce
*: Operates within the eCall coverage.
The system name differs depending
on the country.
Microphone
“SOS” button*
Indicator lights
Speaker
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
■Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.* The answer-
ing operator receives the vehicle’s
location, the time of the incident
and the vehicle VIN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu-
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con-
tacts the nearest emergency ser-
vices provider (112 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*: In some cases, the call cannot be
made. ( P. 6 6 )
■Manual Emergency Calls
In the event of an emergency, press
the “SOS” button to call the eCall
control center.* The answering
operator will determine your vehi-
cle’s location, assess the situation,
and dispatch the necessary assis-
eCall*
eCall is a telematics service
that uses Global Navigation
Satellite System (GNSS) data
and embedded cellular tech-
nology to enable the following
emergency calls to be made:
Automatic emergency calls
(Automatic Collision Notifica-
tion) and manual emergency
calls (by pressing the “SOS”
button). This service is
required by European Union
Regulations.
System components
Emergency Notification Ser-
vices

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1-3. Emergency assistance
tance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally press the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( P. 6 6 )
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds and then the
green indicator light will illuminate,
indicating that the system is
enabled. The indicator lights indi-
cate the following:
 If the green indicator light illumi-
nates and stays on, the system is
enabled.
 If the green indicator light
flashes, an automatic or manual
Emergency Call is being made.
 If the red indicator light illumi-
nates and a buzzer sounds 5
times (on some models) at any
time other than immediately after
the power switch is turned to ON,
the system may be malfunction-
ing or the backup battery may be
depleted.
 If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
Indicator lights
WARNING
■When the Emergency Call may not be made
●It may not be possible to make Emergency Calls in any of the fol-lowing situations. In such cases,
report to emergency services pro- vider (112 system etc.) by other means such as nearby public
phones.
• Even when the vehicle is in the cel- lular phone service area, it may be
difficult to connect to the eCall con- trol center if the reception is poor or the line is busy. In such cases, even
though the system attempts to con- nect to the eCall control center, you may not be able to connect to the
eCall control center to make Emer- gency Calls and contact emergency services.
• When the vehicle is out of the cellu- lar phone service area, the Emer-
gency Calls cannot be made.
• When any related equipment (such
as the “SOS” button panel, indicator lights, microphone, speaker, DCM, antenna, or any wires connecting
the equipment) is malfunctioning, damaged or broken, the Emer-gency Call cannot be made.

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1-3. Emergency assistance
■Data processing flow
Server
Storage
Processing
DCM
1 Activation of data sharing is done by enabling a service on the “MyT by
Toyota” app or purchasing a service that requires data collecti on.
2 Server activates the service in the DCM and defines which vehicle data
to collect.
3 Defined vehicle data is collected by the DCM.
4 Data is shared with the server.
5 Data is stored in the server.
6 Data is processed in the server for fulfilling the service.
7 Processed data is presented to the customer.
For a list of eligible services in your region please visit the Toyota website or
contact any authorized Toyota retailer or Toyota authorized rep airer, or any
reliable repairer.
System overview of added service

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1-3. Emergency assistance
For safety and security
Implementing Regulation
Implementing Regulation Annex1 PART3 User InformationConformity
1. DESCRIPTION OF THE ECALL IN-VEHICLE SYSTEM
1.1.Overview of the 112-based eCall in-vehicle sys-
tem, its operation and functionalitiesO
1.2.
The 112-based eCall service is a public service
of general interest and is accessible free of
charge.
O
1.3.
The 112-based eCall in-vehicle system is acti-
vated by default. It is activated automatically by
means of in-vehicle sensors in the event of a
severe accident. It will also be triggered automat-
ically when the vehicle is equipped with a TPS
system which does not function in the event of a
severe accident.
O
1.4.
The 112-based eCall in-vehicle system can also
be triggered manually, if needed. Instructions for
manual activation of the system
O
1.5.
In the event of a critical system failure that would
disable the 112-based eCall in-vehicle system,
the following warning will be given to the occu-
pants of the vehicle
O

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1-3. Emergency assistance
2.5. Modalities for exercising data subject’s rights
2.5.1.
The data subject (the vehicle’s owner) has a right
of access to data and as appropriate to request
the rectification, erasure or blocking of data, con-
cerning him or her, the processing of which does
not comply with the provisions of Directive
95/46/EC. Any third parties to whom the data
have been disclosed have to be notified of such
rectification, erasure or blocking carried out in
compliance with this Directive, unless it proves
impossible or involves a disproportionate effort.
O
2.5.2.
The data subject has a right to complain to the
competent data protection authority if he or she
considers that his or her rights have been
infringed as a result of the processing of his or
her personal data.
O
2.5.3.
Contact service responsible for handling access
requests (if any):
 P. 7 3
O
Implementing Regulation Annex1 PART3 User InformationConformity

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1-3. Emergency assistance
For safety and security
■Service responsible for handling access requests
3. INFORMATION ON THIRD PARTY SERVICES AND OTHER ADDED VALUE
SERVICES (IF FITTED)
3.1.Description of the operation and the functional-
ities of the TPS system/added value service P. 6 8
3.2.
Any processing of personal data through the
TPS system/other added value service shall
comply with the personal data protection rules
provided for in Directives 95/46/EC and
2002/58/EC.
O
3.2.1.
Legal basis for the use of TPS system and/or
added value services and for processing data
through them
The Euro-
pean Union
General
Data Protec-
tion Regula-
tion
3.3.
The TPS system and/or other added value ser-
vices shall process personal data only on the
base of the explicit consent of the data subject
(the vehicle’s owner or owners).
O
3.4.
Modalities for data processing through TPS sys-
tem and/or other added value services, including
any necessary additional information regarding
traceability, tracking and processing of personal
data
 P. 6 8
3.5.
The owner of a vehicle equipped with a TPS
eCall system and/or other added value service in
addition to the 112-based eCall in-vehicle system
has the right to choose to use the 112-based
eCall in-vehicle system rather than the TPS eCall
system and the other added value service.
O
3.5.1.Contact details for handling TPS eCall system
deactivation requestsN/A
CountryContact information
[email protected]
Belgium/[email protected]
Implementing Regulation Annex1 PART3 User InformationConformity

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1-3. Emergency assistance
■Free/Open Source Software Information
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found at the
following URL.
http://www.opensourceautomotive.com/dcm/19MC/
■Certification
 P. 5 9 4
[email protected]
Czech Republic/Hungary/[email protected]
[email protected] og
[email protected]
[email protected]
Francedelegue.protectiondonnees@toyota-
europe.com
[email protected]
Great [email protected]
[email protected]
[email protected]
[email protected]
[email protected]
Netherlandswww.toyota.nl/klantenservice
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]
[email protected]/[email protected]
[email protected]
[email protected]
CountryContact information

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2-1. Electric vehicle system
The illustration is an example for explanation and may differ f rom the actual item.
Warning label
High voltage cables (orange)
ESU: Electricity Supply Unit (built in onboard traction battery char-
ger/DC-DC converter)
Service plug
AC charging inlet
Electric Vehicle system precautions
Be careful of the high voltage components (nominal voltage at 3 55.2
V), such as the traction battery , electricity supply unit, orange
colored high voltage cables, and electric motor, as well as hig h tem-
perature components such as the cooling radiator, which are pro -
vided on the battery electric vehicle. For the high voltage
components, warning labels are provided on them. Read them when
they need to be handled.
System components