steering TOYOTA C-HR 2019 Accessories, Audio & Navigation (in English)
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
PHONE
7
C-HR_Navi_USA_OM10581U_17CY
2. SOME BASICS
The  hands-free  system  enables  calls
to  be  made  and  received  without  hav-
ing to take your hands off the steering
wheel.
This  system  supports  Bluetooth
®.
Bluetooth
®  is  a  wireless  data  system
that enables cellular phones to be used
without being connected by a cable or
placed in a cradle.
The operating procedure of the phone
is explained here.
When an Apple CarPlay connection is
established,  phone  functions  will  be
performed by Apple CarPlay instead of
the hands-free system.
WA R N I N G
● While  driving,  do  not  operate  a  cellular
phone.
● Your  audio  unit  is  fitted  with  Bluetooth
®
antennas.  People  with  implantable  car-
diac  pacemakers,  cardiac  resynchroni-
zation  therapy-pacemakers  or
implantable  cardioverter  defibrillators
should  maintain  a  reasonable  distance
between themselves and the Bluetooth
®
antennas.  The  radio  waves  may  affect
the operation of such devices.
● Before  using  Bluetooth
®  devices,  users
of  any  electrical  medical  device  other
than  implantable  cardiac  pacemakers,
cardiac resynchronization therapy-pace-
makers  or  implantable  cardioverter
defibrillators  should  consult  the  manu-
facturer  of  the  device  for  information
about  its  operation  under  the  influence
of radio waves. Radio waves could have
unexpected  effects  on  the  operation  of
such medical devices.
NOTICE
● Do  not  leave  your  cellular  phone  in  the
vehicle. The temperature inside may rise
to a level that could damage the phone.
INFORMATION
●This  system  is  not  guaranteed  to  oper-
ate with all Bluetooth® devices.
● If  your  cellular  phone  does  not  support
Bluetooth
®, this system cannot function.
● In  the  following  conditions,  the  system
may not function:
• The cellular phone is turned off.
• The  current  position  is  outside  the
communication area.
• The cellular phone is not connected.
• The cellular phone has a low battery.
● When  using  the  hands-free  system  or
Bluetooth
®  audio  and  Wi-Fi® Hotspot
functions at the same time, the following
problems may occur:
• The  Bluetooth
®  connection  may  be
cut.
• Noise may be heard on the Bluetooth
®
audio playback.
• A  noise  may  be  heard  during  phone calls. 
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
C-HR_Navi_USA_OM10581U_17CY
Registering an add itional device
1Display  the  phone  top  screen.
(P.156)
2Select “Select Device” .
3Select “Add Device” .
When  another  Bluetooth®  device  is  con-
nected,  a  confirmation  screen  will  be  dis-
played.  To  disconnect  the  Bluetooth
®
device, select  “Yes”.
4Follow  the  steps  in  “REGISTERING  A
Bluetooth
®  PHONE  FOR  THE  FIRST
TIME” from “STEP 5”. ( P.43)
 Selecting a registered device
1Display  the  phone  top  screen.
(P.156)
2Select  “Select Device” .
3Select  the  desired  device  to  be  con-
nected.
4Check  that  a  confirmation  screen  is
displayed when the connection is com-
plete.
If  an  error  message  is  displayed,  follow
the guidance on the screen to try again. Volume control switch
 Press the  “+” side to increase the volume.
 Press  the  “-”  side  to  decrease  the  vol-
ume.
Off hook switch
 If  the  switch  is  pressed  when  an  Apple
CarPlay  connection  is  established,  the
Apple  CarPlay  phone  application  will  be
displayed on t he system screen.
On hook switch 
REGISTERING/CONNECTING 
A Bluetooth® PHONE
To use the hands-free system for cellu-
lar phones, it is necessary to register a
cellular  phone  with  the  system.
(  P.43)
CONNECTING A Bluetooth® 
DEVICE
Bluetooth® PHONE CONDITION 
DISPLAY
The condition of the Bluetooth
® phone
appears  on  the  upper  right  side  of  the
screen. ( P.18)
USING THE PHONE SWITCH/
MICROPHONE
STEERING SWITCH
By  pressing  the  phone  switch,  a  call
can  be  received  or  ended  without  tak-
ing your hands off the steering wheel. 
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
C-HR_Navi_USA_OM10581U_17CY
1Display  the  phone  top  screen.
(P.156)
2Select  “Keypad”  and enter the phone
number.
3Select   or press the   switch on
the steering wheel.
4Check  that  the  “Dialing...”  screen  is
displayed.
INFORMATION
● Manual  transfer  operation  cannot  be
performed while driving.
● If  your  cellular  phone  is  neither  PBAP
nor  OPP  compatible,  the  contacts  can-
not be transferred.
● Depending  on  the  type  of  Bluetooth
®
phone:
• It  may  be  necessary  to  perform  addi-
tional  steps  on  the  phone  when  trans-
ferring contact data.
• The registered image in the contact list may  not  transfer  depending  on  the
type of Bluetooth
® phone connected.
BY KEYPAD
INFORMATION
● Depending  on  the  type  of  Bluetooth®
phone  being  connected,  it  may  be  nec-
essary  to  perform  additional  steps  on
the phone. 
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
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4. RECEIVING A CALL USING THE Bluetooth® HANDS-FREE SYSTEM
1Select “Answer”   or  press  the 
switch on the steering wheel to talk on
the phone.
To  refuse  to  receive  the  call :  Select
“Decline”  or press the   switch on
the steering wheel.
To adjust the volume of a received call :
Turn  the  “POWER/VOLUME”   knob,  or
use the volume control switch on the steer-
ing wheel.
INCOMING CALLS
When a call  is received, this screen is
displayed with a sound.
INFORMATION
● The  contact  image  picture  can  be  dis-
played only when the vehicle is not mov-
ing.
● During  international  phone  calls,  the
other  party’s  name  or  number  may  not
be displayed correctly depending on the
type of cellular phone you have.
● The  incoming  call  display  mode  can  be
set. ( P.177)
● The  ringtone  that  has  been  set  in  the
sound  settings  screen  can  be  heard
when  there  is  an  incoming  call.
Depending  on  the  type  of  Bluetooth
®
phone,  both  the  system  and  Bluetooth®
phone  may  ring  simultaneously  when
there is an incoming call. ( P.176) 
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
PHONE
7
C-HR_Navi_USA_OM10581U_17CY
1Select “Answer”   or  press  the 
switch  on  the  steering  wheel  to  start
talking with th e other party.
To  refuse  to  receive  the  call :  Select
“Decline”   or  press  the    switch  on
the steering wheel.
■CHANGING PARTIES
1Press the   on the steering wheel.
 Each  time  press  the    on  the  steering
wheel  is  selected  during  an  interrupted
call,  the  party  who  is  on  hold  will  be
switched.
INCOMING CALL WAITING
When  a  call  is  interrupted  by  a  third
party  while  talking,  the  incoming  call
screen is displayed.
INFORMATION
●This  function  may  not  be  available
depending on the type of cellular phone. 
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
C-HR_Navi_USA_OM10581U_17CY
1Display the message screen.(P.170)
2Select  the  desired  message  from  the
list.
3Select “Reply” .
4Select “Dictation”.
5When  the  “Say  Your  Message”
screen  is  displayed,  speak  message
that you want to send.
6Select  “Send”  to send message.
“Cancel” :  Select  to  cancel  sending  the
message.
“Retry” : Select to retry speaking message
that you want to send.
 While  the  message  is  being  sent,  a  send-
ing message screen is displayed.
7Check  that  a  confirmation  screen  is
displayed  when  the  operation  is  com-
plete.
If  an  error  message  is  displayed,  follow
the guidance on the screen to try again.
INFORMATION
●Reading a text message is not available
while driving.
● Depending  on  the  type  of  Bluetooth
®
phone  being  connected,  it  may  be
necessary to perform additional steps on
the phone.
● Messages  are  displayed  in  the
appropriate  connected  Bluetooth
®
phone’s  registered  mail  address  folder.
Select  the  desired  folder  to  be
displayed.
● Only  received  messages  on  the
connected  Bluetooth
®  phone  can  be
displayed.
● The text of the message is not displayed
while driving.
● Turn  the  “POWER/VOLUME”   knob,  or
use  the  volume  control  switch  on  the
steering  wheel  to  adjust  the  message
read out volume.
● E-mail  only:  Select  “Mark  Unread” or
“Mark  Read”  to  mark  mail  unread  or
read on the message screen.
This function is available when  “Update
Message  Read  Status  on  Phone”  is
set to on. ( P.185)
REPLYING TO A MESSAGE 
(DICTATION REPLY)*
INFORMATION
● Depending  on  the  type  of  Bluetooth®
phone, reply function is not available.
*: If equipped 
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1. PHONE OPERATION (HANDS-FREE SYSTEM FOR CELLULAR PHONES)
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■CALLING  FROM  E-MAIL/SMS/MMS
MESSAGE DISPLAY
1Display  the  message  screen.
(P.170)
2Select the desired message.
3Select  , or press the   switch on
the steering wheel.
If  there  are  2  or  more  phone  numbers,
select the desired number.
4Check  that  the  “Dialing...”  screen  is
displayed.
■CALLING  FROM  A  NUMBER  WITH-
IN A MESSAGE
1Display  the  message  screen.
( P.170)
2Select the desired message.
3Select the text area.
Identified phone numbers contained in the
message are displayed in blue text.
4Select the desired number.
5Check  that  the  “Dialing...”  screen  is
displayed.
■CALLING  FROM  THE  INCOMING
MESSAGE SCREEN
P.170
CALLING THE MESSAGE 
SENDER
Calls  can  be  made  to  an  e-mail/SMS/
MMS  message  sender’s  phone  num-
ber.
This operation can be performed while
driving.Calls can be made to a number identi-
fied in a message’s text area.
This  operation  cannot  be  performed
while driving.
INFORMATION
●A  series of  numbers  may be recognized
as  a  phone  number.  Additionally,  some
phone  numbers may  not  be recognized,
such as those for other countries. 
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1. Toyota Entune-OVERVIEW
C-HR_Navi_USA_OM10581U_17CY
From the  “MENU” button
1Press the  “MENU” button.
2Select “Destination” . 
From the  “MAP” button
1Press the  “MAP” button.
2Select  .
3Select “Dest Assist”.
4When an agent  comes on the line,  tell
the agent the address, business name,
or the type of P OI or service.
To  adjust  the  call  volume,  select  “-” or
“+” ,  or  use  the  volume  switch  on  the
steering wheel during the call.
 To  hang  up  the  phone,  select  “End” or
press  the    switch  on  the  steering
wheel.
5After  the  agent  helps  you  determine
your  location  of  choice,  select  the
screen button of the desired action.
“Save” : Select  to  register  as  a  memory
point.
“Go” : Select to set as a destination.
:Select  to  call  the  registerednumber.
Destination Assist Connect*
Destination  Assist  Connect  provides
you with live assistance for finding des-
tinations via the Toyota Entune center.
You can request either a specific busi-
ness, address, or ask for help locating
your  desired  destination  by  category,
such  as  restaurants,  gas  stations,
shopping centers or other Points of In-
terest (POI).
After  you  tell  the  agent  your  choice  of
destination,  its  coordinates  are  sent
wirelessly  to  your  vehicle’s  navigation
system.
INFORMATION
● The hands-free system can not be used
while  Destination  Assist  Connect  is
being used.
MAKE A CALL WITH 
Destination Assist Connect
BG054S
*: Entune Premium Audio only
BG052S 
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ALPHABETICAL INDEX
C-HR_Navi_USA_OM10581U_17CY
S
Screen adjustment .................................... 40
Setting Bluetooth® details ......................... 48
Bluetooth® settings screen .................... 48
Connecting a Bluetooth® device ........... 49
Deleting a Bluetooth® device ................ 52
Editing the Bluetooth® device 
information ......................................... 52
Registering a Bluetooth
® device ........... 51
Setting Bluetooth® system ....... ............. 54
Setting home as the destination................ 25
Setup............................... 114, 175, 243, 271
“Setup” screen .......................................... 20
Some basics ..................................... 79, 157
About the contacts in the contact  list .................................................... 160
Audio screen adjustment ....................... 83
Registering/connecting a Bluetooth
® 
phone ............................................... 158
Selecting an audio source ..................... 79
Sound settings....................................... 81
Turning the system on  and off ............... 79
USB/AUX port ....................................... 80
Using the phone switch/microphone ... 158
Voice command system ... ............. 84, 159
When selling or disposing of the  vehicle.............................................. 160
Starting route guidance ........................... 220 A route from the Toyota Entune  center (Vehicles with DCM) ............. 224
Confirm destination screen.................. 221
Route overview screen ........................ 221
Steering switches .................................... 112
T
Talking on the Bluetooth® hands-free 
system ........... ......................................167
Incoming call waiting ...........................169
Things you should know..........................154
If you notice any symptoms .................154
Tips for operating the audio/visual  system ........... ......................................116
Tips for the navigation  system ................253
Touch screen gestures..............................32
Touch screen operation ............................33
Toyota Entune .........................................257
Toyota Entune app suite connect............267 Entering keyword operation .................270
Using Toyota Entune app suite connect ............................................267
Toyota Entune app suite connect  settings ................................................271
Toyota Entune app suite connect settings screen .................................271
Toyota Entune operation .........................267
Toyota Entune-overview .........................258
Traffic information ...................................206
Displaying traffic information on the map .......................................209
Traffic settings .........................................247
Avoid traffic ..........................................248
My traffic routes ...................................249
Screen for traffic settings .....................247
Troubleshooting ......................................187
Typical voice guidance prompts ..............231