service TOYOTA C-HR 2019 Owners Manual (in English)

TABLE OF CONTENTS4
C-HR_OM_USA_OM10569U5-1. Using the air conditioning
system and defogger
Air conditioning system ..... 292
Seat heaters ...................... 300
5-2. Using the interior lights Interior lights list ................ 302• Interior lights ................. 303
• Personal lights .............. 304
5-3. Using the storage features
List of storage features...... 305 • Glove box...................... 306
• Console box .................. 306
• Bottle holders ................ 307
• Cup holders .................. 308
Luggage compartment features ........................... 309
5-4. Using the other interior features
Other interior features ....... 315 • Sun visors ..................... 315
• Vanity mirrors................ 315
• Clock ............................. 316
• Power outlet .................. 317
• Assist grips ................... 318
Safety Connect.................. 319 6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 328
Cleaning and protecting the vehicle interior ........... 333
6-2. Maintenance Maintenance requirements ................... 336
General maintenance ........ 339
Emission inspection and maintenance (I/M)
programs ......................... 343
6-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 344
Hood .................................. 347
Positioning a floor jack....... 349
Engine compartment ......... 350
Tires................................... 365
Tire inflation pressure ........ 375
Wheels............................... 379
Air conditioning filter .......... 382
Wireless remote control/electronic key
battery ............................. 386
Checking and replacing fuses ................................ 390
Light bulbs ......................... 394
5Interior features6Maintenance and care

7
C-HR_OM_USA_OM10569UYour Toyota is equipped with several sophisticated computers th
at will record
certain data, such as:
• Engine speed
• Accelerator status
• Brake status
• Vehicle speed
• Shift position
The recorded data varies according to the vehicle grade level and options
with which it is equipped. These computers do not record conver sations or
sounds, and only record images outside of the vehicle in certai n situations.
●Data Transmission
Your vehicle may transmit the data recorded in these computers to Toyota
without notification to you.
●Data usage
Toyota may use the data recorded in these computers to diagnose malfunc-
tions, conduct research and development, and improve quality.
Toyota will not disclose the recorded data to a third party exc ept:
• With the consent of the vehicle owner or with the consent of the lessee if the vehicle is leased
• In response to an official request by the police, a court of l aw or a govern-
ment agency
• For use by Toyota in a lawsuit
• For research purposes where the data is not tied to a specific vehicle or
vehicle owner
●Usage of data collected through Safety Connect (U.S. mainland only)
If your Toyota has Safety Connect and if you have subscribed to those ser-
vices, please refer to the Safety Connect Telematics Subscripti on Service
Agreement for information on data collected and its usage.
●To learn more about the vehicle data collected, used and shared by
Toyota, please visit www.toyota.com/privacyvts/.
Vehicle data recordings

9
C-HR_OM_USA_OM10569UThe SRS airbag and seat belt pretensioner devices in your Toyot
a contain
explosive chemicals. If the vehicle is scrapped with the airbag s and seat belt
pretensioners left as they are, this may cause an accident such as a fire. Be
sure to have the systems of the SRS airbag and seat belt preten sioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply,
See www.dtsc.ca.gov/hazardouswaste/perchlorate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■ General precautions while driving
Driving under the influence: Never drive your vehicle when unde r the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judg ment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistake s that other
drivers or pedestrians might make and be ready to avoid acciden ts.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serio us injury to you,
your occupants or others.
■ General precaution regar ding children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by p laying with
the windows, or other features of the vehicle. In addition, hea t build-up or
extremely cold temperatures inside the vehicle can be fatal to children.

411-1. For safe use
1
For safety and security
C-HR_OM_USA_OM10569U
■If the SRS airbags deploy (inflate)
●Slight abrasions, burns, bruising, etc., may be sustained from SRS airbags,
due to the extremely high speed deployment (inflation) by hot g ases.
● A loud noise and white powder will be emitted.
● Parts of the airbag module (steering wheel hub, airbag cover an d inflator) as
well as the front seats, parts of the front and rear pillars, and roof side rails,
may be hot for several minutes. The airbag itself may also be h ot.
● The windshield may crack.
● For Safety Connect subscribers, if the SRS airbags deploy or in the event of
a severe rear-end collision, the system is designed to send an emergency
call to the response center, notifying them of the vehicle’s location (without
needing to push the “SOS” button) and an agent will attempt to speak with
the occupants to ascertain the level of emergency and assistanc e required.
If the occupants are unable to communicate, the agent automatic ally treats
the call as an emergency and helps to dispatch the necessary em ergency
services. (  P. 319)
■ SRS airbag deployment condi tions (SRS front airbags)
● The SRS front airbags will deploy i n the event of an impact tha t exceeds the
set threshold level (the level of force corresponding to an app roximately
12 - 18 mph [20 - 30 km/h] frontal collision with a fixed wall th at does not
move or deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in
which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only th e seat belt pre-
tensioners will activate.
● The SRS seat cushion airbag on the front seats will not operate if the occu-
pant is not wearing a seat belt.
■ SRS airbag deployment conditions (SRS side and curtain shield a irbags)
● The SRS side and curtain shield airbags will deploy in the even t of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/ h]).
● The SRS curtain shield airbags will deploy in the event of vehi cle rollover.
● The SRS side and curtain shield airbags may also deploy in the event of a
severe frontal collision.

2864-6. Driving tips
C-HR_OM_USA_OM10569U
Winter driving tips
●Use fluids that are appropriate t o the prevailing outside tempera-
tures. • Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspec t the condition of the battery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires
*.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
*: Tire chains cannot be mounted on 18-inch tires.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is fr ozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to p revent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ic e or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a ma n-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle

3195-4. Using the other interior features
5
Interior features
C-HR_OM_USA_OM10569U
Safety Connect
■System components“SOS” button
LED light indicators
Microphone
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System ( GPS) data and embedded cel-
lular technology to provide saf ety and security features to sub -
scribers. Safety Connect is s upported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware -equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in e ffect and amended from time to
time, a current copy of which is available at in the United States,
Toyotapr.com in Puerto Rico and Toyota.ca in Canada. All use of
the Safety Connect service is subject to such then-applicable
Terms and Conditions.

3205-4. Using the other interior features
C-HR_OM_USA_OM10569U■
Services
Subscribers have the following Safety Connect services availabl
e:
● Automatic Collision Notification
*
Helps drivers receive necessary response from emergency ser-
vice providers. ( P. 3 2 2 )
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the eve nt of vehicle theft. (P. 323)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 3 2 3 )
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. (P. 323)
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you c an begin receiving services.
A variety of subscription terms are available for purchase. Con tact
your Toyota dealer, call following appropriate Safety Connect
response center or push the “SOS ” button in your vehicle for further
subscription details. • The United States
1-855-405-6500
• Canada
1-888-869-6828
• Puerto Rico
1-877-855-8377

3215-4. Using the other interior features
5
Interior features
C-HR_OM_USA_OM10569U
■Safety Connect Services Information
●Phone calls using the vehicle’s Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyot a models (in
the contiguous United States only). Contact with the Safety Con nect
response center is dependent upon the telematics device being i n operative
condition, cellular connection availability, and GPS satellite signal reception,
which can limit the ability to reach the response center or rec eive emer-
gency service support. Enrollment and Telematics Subscription S ervice
Agreement are required. A variety of subscription terms are ava ilable;
charges vary by subscription term selected and location.
● Automatic Collision Notification, Emergency Assistance and Stolen Vehicle
Location are available in the United States, including Hawaii a nd Alaska,
Puerto Rico and Canada, and Enhanced Roadside Assistance are av ailable
in the United States, Puerto Rico and Canada.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle and
Enhanced Road Assistance are not available in the U.S. Virgin I slands.
For vehicles first sold in the U.S. Virgin Islands, no Safety C onnect services
will function in or outside the U.S. Virgin Islands.
● Safety Connect services are not subject to section 255 of the T elecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multip le languages.
The Safety Connect system will offer voice prompts in English, Spanish, and
French. Please indicate your language of choice when enrolling.
■ When contacting the response center
You may be unable to contact the response center if the network is busy.

3225-4. Using the other interior features
C-HR_OM_USA_OM10569U
When the engine switch is turned to the “ON” position (vehicles with-
out smart key system) or IGNITION ON mode (vehicles with smart
key system), the red indicator light comes on for 2 seconds the n turns
off. Afterward, the green indicator light comes on, indicating that the
service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Safety Connect call in process
● Red indicator light (except at vehicle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Saf ety Connect service not active
■Automatic Collision Notification
In case of either airbag deployme nt or severe rear-end collision, the
system is designed to automatically call the response center. T he
responding agent receives the v ehicle’s location and attempts to
speak with the vehicl e occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest eme r-
gency services provider to descr ibe the situation, and requests that
assistance be sent to the location.
Safety Connect LED light Indicators
Safety Connect services

3235-4. Using the other interior features
5
Interior features
C-HR_OM_USA_OM10569U■
Stolen Vehicle Location
If your vehicle is stolen, Safety
Connect can work with local author-
ities to assist them in locating and recovering the vehicle. Af ter filing
a police report, call the Safety Connect response center at 1-8 55-
405-6500 in the Unites States, 1-877-855-8377 in Puerto Rico or 1-
888-869-6828 in Canada, and follow the prompts for Safety Con-
nect to initiate this service.
In addition to assisting law enforcement with recovery of a sto len
vehicle, Safety-Connect-equipped vehicle location data may, und er
certain circumstances, be shared with third parties to locate y our
vehicle. Further information is a vailable at Toyota.com in the United
States, Toyotapr.com in Puerto Rico and Toyota.ca in Canada.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on t he road, push the “SOS” button to
reach the Safety Connect respons e center. The answering agent
will determine your vehicle’s loca tion, assess the emergency, and
dispatch the necessary assistanc e required.
If you accidentally press the “SOS” button, tell the response-c enter
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside As sistance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” button to reach a Safety Connec t
response-center agent, who can he lp with a wide range of needs,
such as: towing, flat tire, fuel delivery, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Te rms and Conditions, which are
available at Toyota.com in the United States, Toyotapr.com in
Puerto Rico and Toyota.ca in Canada.