USB port TOYOTA C-HR 2020 Accessories, Audio & Navigation (in English)
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Page 43 of 170

432-3. Apple CarPlay®/Android Auto™
2
Basic function
2-3.Apple CarPlay®/Android Auto™
*: This function is not made avail-able in some countries or areas
1 Enable Siri on the device to 
be connected.
2 Connect the device to the 
USB port. ( P. 6 2 ) 3
Select “Always Enable” or 
“Enable Once”.
 If “Do Not Enable” is selected, 
an Apple CarPlay connection 
will not be established. In this 
case, the device can be oper-
ated as a normal Apple 
device, such as an iPod. 
Apple CarPlay will remain off 
until “Apple CarPlay” of “Pro-
jection Settings” on the gen-
eral settings screen is turned 
on. ( P. 5 1 )
 Depending on the device con-
nected, it may take approxi-
mately 3 to 6 seconds before 
the system returns to previous 
screen.
 The screen may change to 
step  6 depending on the sys-
tem.
4 Press the “MENU” button.
Apple CarPlay/Android
Auto*
Apple CarPlay/Android 
Auto allows some applica-
tions, such as Map, Phone, 
and Music, to be used on 
the system.
When an Apple Car-
Play/Android Auto connec-
tion is established, Apple 
CarPlay/Android Auto com-
patible applications will be 
displayed on the system 
display.
Compatible devices
Apple iPhone (iOS Ver. 11 or 
later) that supports Apple Car-
Play.
For details, refer to 
https://www.apple.com/ios/carplay/
.
Android devices with Android 
OS Ver. 5.0 or higher which 
support Android Auto and 
have the Android Auto appli-
cation installed.
For details, refer to 
https://www.android.com/auto/
.
Establishing an Apple 
CarPlay connection 
Page 44 of 170

442-3. Apple CarPlay®/Android Auto™
5Select the “Apple CarPlay”.
6 Check that home screen of 
Apple CarPlay is displayed.
Select to display the home 
screen of Apple CarPlay.
Select and hold to activate 
Siri.
Select to start the application.
User can use any iPhone 
application supported by 
Apple CarPlay.
Select to display the system 
screen.
1 Check that the Android Auto 
application is installed to the 
device to be connected.
2 Connect the device to the 
USB port. ( P. 6 2 ) 3
Select “On” to enable the 
function.
 “Off”: Select to not enable 
Android Auto. Android Auto 
will remain off until “Android 
Auto” of “Projection Settings” 
on the general settings screen 
is turned on.
 Depending on the device con-
nected, it may take approxi-
mately 3 to 6 seconds before 
the system returns to previous 
screen.
 The screen may change to 
step  6 depending on the sys-
tem.
4 Press the “MENU” button.
Establishing an Android 
Auto connection
A
B
C 
Page 45 of 170

452-3. Apple CarPlay®/Android Auto™
2
Basic function
5Select the “Android Auto”.
6 Check that home screen of 
Android Auto is displayed.
Select to display the home 
screen of Android Auto.
Select to start the application. 
User can use any Android 
application supported by 
Android Auto.
Select to display the system 
screen.
●When an Apple CarPlay/Android 
Auto connection is established, 
the function of some system but-
tons will change.
●When an Apple CarPlay/Android 
Auto connection is established, 
some system functions, such as 
the following, will  be replaced by 
similar Apple CarPlay/Android 
Auto functions or will become 
unavailable:
• iPod (Audio Playback)
• USB audio/USB video
• Bluetooth
® audio • Bluetooth
® phone (Apple CarPlay 
only)
• Toyota apps
●The guidance volume can be 
changed on the voice settings 
screen. ( P. 5 5 )
●Apple CarPlay/Android Auto is an 
application developed by Apple 
Inc/Google LLC. Its functions and 
services may be terminated or 
changed without notice depending 
on the connected device’s opera-
tion system, hardware and soft-
ware, or due to changes in Apple 
CarPlay/Android Auto specifica-
tions.
●For a list of the apps supported by 
Apple CarPlay or Android Auto, 
refer to their respective website.
●While using these functions, vehi-
cle and user information, such as 
location and vehicle speed, will be 
shared with the respective appli-
cation publisher  and the cellular 
service provider.
●By downloading and using each 
application, you  agree to their 
terms of use.
●Data for these functions is trans-
mitted using the in ternet and may 
incur charges. For information 
about data transmission fees, con-
tact your cellular service provider.
●Depending on the application, cer-
tain functions, such as music play-
back, may be restricted.
●As the applications  for each func-
tion are provided by a third-party, 
they may be subject to change or 
discontinuation without notice. For 
details, refer to th e website of the 
function.
●If the USB cable is disconnected, 
operation of Apple Car-
Play/Android Auto  will end. At this 
time, sound outp ut will stop and 
change to the system screen.
A
B
C 
Page 47 of 170

472-3. Apple CarPlay®/Android Auto™
2
Basic function
If you are experiencing difficulties with Apple CarPlay/Android Auto, 
check the following table.
Troubleshooting
SymptomSolution
An Apple Car-
Play/Android Auto con-
nection cannot be 
established.
Check if the device supports Apple Car-
Play/Android Auto.
Check if Apple CarPl ay/Android Auto is 
enabled on the connected device.
Check if that the Androi d Auto application is 
installed to the device to be connected.
For details, refer to 
https://www.apple.com/ios/carplay/
, 
https://www.android.com/auto/
.
Check if “Apple CarPla y”/“Android Auto” of 
“Projection Settings” on the general settings 
screen is set to on. ( P. 5 1 )
Check if the USB cable be ing used is securely 
connected to the device and USB port.
Try connecting the smartphone directly to the 
USB port in the vehicle, without using the hub.
For Apple CarPlay: Check if the Lightning cable 
being used is certified by  Apple and check if Siri 
is enabled.
After checking all of the above, try to establish 
an Apple CarPlay/Android Auto connection. 
(  P. 4 4 )
When an Apple Car-
Play/Android Auto con-
nection is established and 
a video is being played, 
the video is not displayed, 
but audio is output 
through the system.
As the system is not designed to play video 
through Apple CarPlay/Android Auto, this is not 
a malfunction.
Although an Apple Car-
Play/Android Auto con-
nection is established, 
audio is not output 
through the system.
The system may muted or the volume may be 
low. Increase the system volume. 
Page 60 of 170

623-1. Basic operation
1Display the audio source 
selection screen. ( P. 6 1 )
2 Select “Reorder”.
3 Select the desired audio 
source then   or   to reor-
der.
4 Select “OK”.
1 Connect a device.
 Turn on the power of the 
device if it is not turned on.
●If a USB hub is plugged-in, two 
devices can be connected at a 
time.
●Even if a USB hub is used to con-
nect more than two USB devices, 
only the first two connected 
devices will be recognized.
●If a USB hub that has more than 
two ports is connected to the USB 
port, devices connected to the 
USB hub may not  charge or be 
inoperable, as the supply of cur-
rent may be insufficient.
1 Display the audio control 
screen. ( P. 6 1 )
2 Select “Sound”.
3 Select the desired item to be 
set.
Select to set the tre-
ble/mid/bass. ( P.62)
Select to set the fader/bal-
ance. ( P.63)
Select to set the automatic 
sound levelizer. ( P.63)
■Treble/Mid/Bass
How good an audio program 
sounds is largely determined by 
the mix of the treble, mid and 
bass levels. In fact, different 
kinds of music and vocal pro-
grams usually sound better with 
different mixes of treble, mid 
and bass.
1 Select “Treble/Mid/Bass”.
Reordering the audio 
source
USB port
Sound settings
A
B
C 
Page 61 of 170

633-1. Basic operation
3
Audio/visual system
2Select the desired screen 
button.
Select “+” or “-” to adjust 
high-pitched tones.
Select “+” or “-” to adjust mid-
pitched tones.
Select “+” or “-” to adjust low-
pitched tones.
■Fader/Balance
A good balance of the left and 
right stereo channels and of the 
front and rear sound levels is 
also important.
Keep in mind that when listening 
to a stereo recording or broad-
cast, changing the right/left bal-
ance will increase the volume of 
1 group of sounds while 
decreasing the volume of 
another.
1 Select “Fader/Balance”. 2
Select the desired screen 
button.
Select to adjust the sound 
balance between the front 
and rear speakers.
Select to adjust the sound 
balance between the left and 
right speakers.■Automatic sound levelizer 
(ASL)
The system adjusts to the opti-
mum volume and tone quality 
according to vehicle speed to 
compensate for increased road 
noise, wind noise, or other 
noises while driving.
1 Select “Automatic Sound 
Levelizer”.
2 Select “High”, “Mid”, “Low” or 
“Off”.
■Screen format settings
The screen format can be 
selected for USB video.
1 Press the “MENU” button.
2 Select “Setup”.
3 Select “Audio”.
A
B
C
Audio screen adjustment
A
B 
Page 75 of 170

773-3. Media operation
3
Audio/visual system
used.
●Depending on the iPod/iPhone 
that is connected to the system, 
certain functions may not be avail-
able.
●If an iPhone is connected via 
Bluetooth® and USB at the same 
time, system operation may 
become unstable. For known 
phone compatibility  information, 
refer to 
https://www.toyota.com/
audio-multimedia.
●Tracks selected by operating a 
connected iPod/i Phone may not 
be recognized or displayed prop-
erly.
●The system may not function 
properly if a conversion adapter is 
used to connect a device.
The track currently being lis-
tened to can be repeated.
1 Select  .
●Each time   is selected, the 
mode changes as follows:
When shuffle is off (iPhone 5 or 
later)
• track repeat   album repeat   off
When shuffle is off (iPhone 4s or 
earlier)
• track repeat   off
When shuffle is on
• track repeat   off
Tracks or albums can be auto-
matically and randomly 
selected.
1 Select  .
●Each time   is selected, the 
mode changes as follows:
• shuffle (1 album shuffle)   album 
shuffle (all album shuffle)   off
Repeating
Random order
WA R N I N G
●Do not operate the player’s con-
trols or connect the iPod/iPhone 
while driving.
NOTICE
●Do not leave your portable 
player in the car. In particular, 
high temperatures inside the 
vehicle may damage the porta-
ble player.
●Do not push down on or apply 
unnecessary pressure to the 
portable player while it is con-
nected as this may damage the 
portable player or its terminal.
●Do not insert foreign objects into 
the port as this may damage the 
portable player or its terminal. 
Page 86 of 170

883-6. Tips for operating the audio/visual system
• iPhone SE
• iPhone 6s
• iPhone 6s Plus
• iPhone 6
• iPhone 6 Plus
• iPhone 5s
• iPhone 5c
• iPhone 5
• iPod touch (6th generation)
• iPod touch (5th generation)
●This system only supports audio 
playback.
●Depending on difference between 
models or software versions etc., 
some models might be incompati-
ble with this system.
This device supports high-reso-
lution sound sources.
The definition of high-resolution 
is based on the standards of 
groups such as the CTA (Con-
sumer Technology Association).
Supported formats and play-
able media are as follows.
■Supported formats
WAV, FLAC, ALAC, OGG Vorbis
■Playable media
USB*: USB video only
High-resolution sound 
source
File information
Compatible USB devices
USB communi-
cation formatsUSB 2.0 HS (480 
Mbps)
File formatsFAT 16 /3 2
Correspon-
dence classMass storage 
class
Compatible audio format
Compatible compressed files
ItemUSB
Compatible file  format
MP3/WMA/AAC
WAV(LPCM)/FLAC/ALAC/OGG  Vo r b i s
MP4/AVI/WMV
Compatible file 
format (video)
*MP4/AVI/WMV
Folders in the  deviceMaximum3000
Files in the deviceMaximum 9999
Files per folderMaximum 255 
Page 88 of 170

903-6. Tips for operating the audio/visual system
MP3 (MPEG Audio Layer 3), 
WMA (Windows Media Audio) 
and AAC (Advanced Audio 
Coding) are audio compres-
sion standards.
 This system can play 
MP3/WMA/AAC files on USB 
memory.
 MP4, WMV and AVI files can 
use the following resolutions: 
128x96, 160x120, 176x144 
(QCIF), 320x240 (QVGA), 
352x240 (SIF), 352x288 
(CIF), 640x480 (VGA), 
720x480 (NTSC), 720x576 
(PAL)
 When naming an 
MP3/WMA/AAC file, add an 
appropriate file extension 
(.mp3/.wma/.m4a).
 This system plays back files 
with .mp3/.wma/.m4a file 
extensions as 
MP3/WMA/AAC files respec-
tively. To prevent noise and 
playback errors, use the 
appropriate file extension.
 MP3 files are compatible with 
the ID3 Tag Ver. 1.0, Ver. 1.1, 
Ver. 2.2 and Ver. 2.3 formats. 
This system cannot display  disc title, track title and artist 
name in other formats.
 WMA/AAC files can contain a 
WMA/AAC tag that is used in 
the same way as an ID3 tag. 
WMA/AAC tags carry infor-
mation such as track title and 
artist name.
 The emphasis function is 
available only when playing 
MP3 files.
 This system can play back 
AAC files encoded by iTunes.
 The sound quality of 
MP3/WMA files generally 
improves with higher bit rates.
 m3u playlists are not compati-
ble with the audio player.
 MP3i (MP3 interactive) and 
MP3PRO formats are not 
compatible with the audio 
player.
 The player is compatible with 
VBR (Variable Bit Rate).
 When playing back files 
recorded as VBR (Variable Bit 
Rate) files, the play time will 
not be correctly displayed if 
the fast forward or reverse 
operations are used.
 It is not possible to check fold-
ers that do not include 
MP3/WMA/AAC files.
 MP3/WMA/AAC files in fold-
ers up to 8 levels deep can be 
played. However, the start of 
playback may be delayed 
AAC files
1ch, 2ch (Dual 
channel is not 
supported)
WAV (LPCM)/
FLAC/ALAC/OGG Vorbis
2ch
File typeChannel mode 
Page 91 of 170

933-6. Tips for operating the audio/visual system
3
Audio/visual system
WMA files are Ver. 7, 8 and 9.
 Trademark Acknowledge-
ment Windows Media is either 
a registered trademark or 
trademark of Microsoft Corpo-
ration in the United States 
and/or other countries. This 
product includes technology 
owned by Microsoft Corpora-
tion and cannot be used or 
distributed without a license 
from Microsoft Licensing, Inc.
■AAC
 AAC is short for Advanced 
Audio Coding and refers to an 
audio compression technol-
ogy standard used with 
MPEG2 and MPEG4.
■USB
■iPod
■Bluetooth® audio
●If the malfunction is not rectified, 
take your vehicle to your Toyota 
dealer.
Error messages
MessageExplanation
“USB Error”
This indicates a 
problem in the 
USB memory or 
its connection.
“No music files 
found.”
This indicates 
that no 
MP3/WMA/AAC 
files are included 
in the USB mem-
ory.
“No video files 
found.”
This indicates 
that no video 
files are included 
in the USB mem-
ory.
MessageExplanation
“iPod Error”
This indicates a 
problem in the 
iPod or its con-
nection.
“No music files 
found.”
This indicates 
that there is no 
music data in the 
iPod.
“Please check 
the iPod firm-
ware version.”
This indicates 
that the firm-
ware version is 
not compatible. 
Perform the iPod 
firmware 
updates and try 
again.
“Unable to 
authorize the 
iPod.”
This indicates 
that it failed to 
authorize the 
iPod.
Please check 
your iPod.
MessageExplanation
“Music tracks not 
supported. 
Please check 
your portable 
player.”This indicates a 
problem in the 
Bluetooth
® 
device.