service TOYOTA C-HR 2020 (in English) User Guide

2924-6. Driving tips
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Winter driving tips
●Use fluids that are appropriate t o the prevailing outside tempera-
tures. • Engine oil
• Engine coolant
• Washer fluid
● Have a service technician inspec t the condition of the battery.
● Have the vehicle fitted with four snow tires or purchase a set of tire
chains for the front tires
*.
Ensure that all tires are the same size and brand, and that chains match
the size of the tires.
*: Tire chains cannot be mounted on 18-inch tires.
Perform the following according to the driving conditions:
● Do not try to forcibly open a window or move a wiper that is fr ozen.
Pour warm water over the frozen area to melt the ice. Wipe away
the water immediately to p revent it from freezing.
● To ensure proper operation of the climate control system fan,
remove any snow that has accumulated on the air inlet vents in
front of the windshield.
● Check for and remove any excess ic e or snow that may have accu-
mulated on the exterior lights, vehicle’s roof, chassis, around the
tires or on the brakes.
● Remove any snow or mud from the bottom of your shoes before
getting in the vehicle.
Carry out the necessary preparations and inspections before
driving the vehicle in winter. Always drive the vehicle in a ma n-
ner appropriate to the prevailing weather conditions.
Preparation for winter
Before driving the vehicle

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6Maintenance and care
C-HR_OM_USA_OM10634U6-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 326
Cleaning and protecting the vehicle interior ........... 330 6-2. Maintenance
Maintenance requirements ................... 333
General maintenance........ 336
Emission inspection and maintenance (I/M)
programs......................... 340
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 341
Hood ................................. 344
Positioning a floor jack ...... 346
Engine compartment ......... 347
Tires .................................. 362
Tire inflation pressure ....... 372
Wheels .............................. 376
Air conditioning filter.......... 379
Wireless remote control/electronic key
battery ............................. 383
Checking and replacing fuses ............................... 387
Headlight aim (vehicles with front fog lights) ......... 391
Light bulbs......................... 393

3346-2. Maintenance
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■Repair and replacement
It is recommended that genuine Toyota parts be used for repairs to ensure
performance of each system. If non-Toyota parts are used in rep lacement or if
a repair shop other than a Toyota dealer performs repairs, conf irm the war-
ranty coverage.
■ Resetting the message indicating maintenance is required
After the required maintenance is performed according to the ma intenance
schedule, please reset the message.
To reset the message, follow the procedure described below:
Switch the display to the trip meter “A” when the engine is running. ( P. 95)
Turn the engine switch off.
Vehicles without a smart key system:
While pressing the “TRIP” switch ( P. 95), turn the engine switch to the
“ON” position (do not start the engine because the reset mode w ill be can-
celed). Continue to press and hold the switch until the trip me ter displays
“00000”.
Vehicles with a smart key system:
While pressing the “TRIP” switch ( P. 95), turn the engine switch to the
IGNITION ON mode (do not start the engine because the reset mode will
be canceled). Continue to press and hold the switch until the t rip meter dis-
plays “00000”.
■ Allow inspection and repairs to be performed by a Toyota dealer
●Toyota technicians are well-trained specialists and are kept up to date with
the latest service information. They are well informed about th e operations
of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will p romptly take
care of it.
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3406-2. Maintenance
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Emission inspection and maintenance (I/M)
programs
The OBD system determines that a problem exists somewhere in th e
emission control system. Your vehicle may not pass the I/M test and
may need to be repaired. Contact your Toyota dealer to service the
vehicle.
● When the battery is disc onnected or discharged
Readiness codes that are set duri ng ordinary driving are erased.
Also, depending on your driving habits, the readiness codes may
not be completely set.
● When the fuel tan k cap is loose
The malfunction indicator lamp illuminates, indicating a tempor ary
malfunction, and your vehicle may not pass the I/M test.
An OBD system error co de will not be cleared unless the vehicle is
driven 40 or more times.
Contact your Toyota dea ler to prepare the vehicle for re-testin g.
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system
monitors the operation of t he emission control system.
If the malfunction indicator lamp comes on
Your vehicle may not pass the I/M test in the following situations:
When the malfunction indicator lamp remains on after several
driving trips
If your vehicle does not pass the I/M test

3506-3. Do-it-yourself maintenance
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WARNING
■Used engine oil
● Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so c are
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewe rs or onto the
ground.
Call your Toyota dealer, service station or auto parts store fo r information
concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
● Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the v ehicle.
● Be sure the engine oil filler cap is properly tightened.

3536-3. Do-it-yourself maintenance
6
Maintenance and care
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Checking fluid level
The brake fluid level should be
between the “MAX” and “MIN”
lines on the tank.
■Adding fluid
Slide and lift up the rubber
strip to partly remove it as
shown.
Disconnect the claws and
remove the service cover.
Remove the reservoir cap.
Brake fluid
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3716-3. Do-it-yourself maintenance
6
Maintenance and care
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NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact your Toyota dealer as the tire pres-
sure warning valves and transmitters may be damaged if not hand led
correctly.
●Make sure to install the tire val ve caps. If the tire valve caps are not
installed, water could enter the tire pressure warning valves a nd the
tire pressure warning valves could be bound.
●When replacing tire valve caps, do not use tire valve caps othe r than
those specified. The cap may become stuck.
■To avoid damage to the tire pressure warning valves and transmi t-
ters
When a tire is repaired with liqui d sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sea lant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replac e the tire pressure warning valve and
transmitter when replacing the tire. ( P. 3 6 3 )
■Driving on rough roads
Take particular care when drivi ng on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the t ires. In addition, driving on ro ugh roads
may cause damage to the tires themselves, as well as the vehicl e’s
wheels and body.
■If tire inflation pressure of e ach tire becomes low while drivi ng
Do not continue driving, or your t ires and/or wheels may be ruined.

3786-3. Do-it-yourself maintenance
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NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure warn-
ing valves and transmitters, make sure to have tires serviced b y your
Toyota dealer or other qualified service shop. In addition, make sure to
purchase your tire pressure warning valves and transmitters at your
Toyota dealer.
●Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work prop erly
with non-genuine wheels.

4127-2. Steps to take in an emergency
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If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
● The engine is running but t he vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle
towed by your Toyota dealer o r commercial towing service,
using a wheel-lift type t ruck or flatbed truck.
Use a safety chain system for all towing, and abide by all stat e/
provincial and local laws.
Situations when it is necessary to contact dealers before towing

4467-2. Steps to take in an emergency
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NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle height may become lower when driving with the compact
spare tire, compared to when driving with standard tires. Be ca reful
when driving over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect dr iving
performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire p ressure
warning valve and transmitter may be damaged if not handled cor rectly.
■To avoid damage to the tire pressure warning valves and transmi t-
ters
When a tire is repaired with liqui d sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sea lant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replac e the tire pressure warning valve and
transmitter when replacing the tire. ( P. 3 6 3 )