display TOYOTA COROLLA 2021 Owners Manual (in English)
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Page 371 of 624

3715-12. Mobile Assistant operation
5
Audio
COROLLA_U
5-12.Mobile Assistant operation
●While a phone call is active, the 
Mobile Assistant cannot be used.
●If using the navig ation feature of 
the cellular phone, ensure the 
active audio source is Bluetooth
® 
audio or iPod in order to hear turn 
by turn direction prompts.
●Wait for the listening beeps before 
using the Mobile Assistant.
●The Mobile Assistant may not rec-
ognize commands in the following 
situations:
• Spoken too quickly.
• Spoken at a low  or high volume. • The windows are open.
• Passengers are talking while the 
Mobile Assistant is being used.
• The fan speed of the air condition- ing system is set at high.
• The air conditioning vents are 
turned toward the microphone.
Mobile Assist supports the Siri 
Eyes Free Mode and Google 
App. The available features and 
functions may vary based on the 
iOS/Android version installed on 
the connected device.
Type A
1 Press and hold the talk 
switch on the steering wheel 
until Mobile Assistant screen 
is displayed.
Type B
1 Press and hold the   switch 
on the steering wheel until 
Mobile Assistant
The Mobile Assistant func-
tion is a voice input assist 
function. Mobile Assist sup-
ports the Siri Eyes Free 
Mode and Google App. 
(Google App can be used 
only with the corresponding 
device.) Instructions can be 
spoken into the vehicle 
microphone as if speaking a 
command to the phone. The 
content of the request is 
then interpreted by the 
phone and the result is out-
put from the vehicle speak-
ers. To operate the Mobile 
Assistant, a compatible 
device must be registered 
and connected to this sys-
tem via Bluetooth
®. 
( P.298)
When an Apple CarPlay 
connection is established, 
this function will be unavail-
able.
Connectable devices and 
available functions
Mobile Assistant opera-
tion 
Page 372 of 624

3725-12. Mobile Assistant operation
COROLLA_U
Mobile Assistant screen is 
displayed.
2 The Mobile Assistant can be 
used only when the following 
screen is displayed.
 Type A: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the talk switch 
on the steering wheel.
Type B: To cancel the Mobile 
Assistant, select “Cancel” or 
press and hold the   switch 
on the steering wheel.
 Type A: To restart the Mobile 
Assistant for additional com-
mands, press the talk switch 
on the steering wheel.
Type B: To restart the Mobile 
Assistant for additional com-
mands, press the   switch 
on the steering wheel.
• Mobile Assistant can only be  restarted after the system 
responds to a voice command.
• After some phone and music  commands, the Mobile Assistant 
feature will automatically end to 
complete the requested action.
 The volume of the Mobile 
Assistant can be adjusted 
using the “POWER VOLUME” 
knob or steering wheel vol-
ume control switches. The 
Mobile Assistant and phone 
call volumes are synchro-
nized. 
Page 374 of 624

3745-13. Phone operation (Hands-free system for cellular phones)
COROLLA_U
●This system is not guaranteed to 
operate with all Bluetooth® 
devices.
●If your cellular phone does not 
support Bluetooth®, this system 
cannot function.
●In the following  conditions, the 
system may not function:
• The cellular phone is turned off.
• The current position is outside the 
communication area.
• The cellular phone is not con-
nected.
• The cellular phone has a low bat- tery.
●Depending on the type of Blue-
tooth® phone, some function is 
not available.
●When using the hands-free sys-
tem or Bluetooth® audio and 
Wi-Fi® Hotspot functions at the 
same time, the following problems 
may occur:
• The Bluetooth
® connection may 
be cut.
• Noise may be heard on the Blue-
tooth
® audio playback.
• A noise may be heard during  phone calls.
●Bluetooth® uses the 2.4 GHz fre-
quency band. If both a Wi-Fi® con-
nection and Bluetooth® 
connection are being used simul-
taneously, each connection may 
be affected.
●If a Bluetooth® device is attempt-
ing to connect to the vehicle while 
another device is  connected as a 
Bluetooth
® audio device or con-
nected using the hands-free sys-
tem or Wi-Fi
® Hotspot function, 
the communication speed may 
decrease or malfunctions may 
occur, such as image distortion or 
audio skipping. If a Bluetooth
® 
device is connected to the system, 
the interference it may cause will 
be reduced. When carrying a 
device with its Bluetooth
® connec-
tion enabled, make sure to regis-
ter it to the system and connect it 
or disable its Bluetooth
® function.
●When a device is connected via 
Bluetooth®, the Bluetooth® icon 
on the status bar will be displayed 
in blue. ( P.286)
Some basics
The hands-free system 
enables calls to be made 
and received without having 
to take your hands off the 
steering wheel.
This system supports Blue-
tooth
®. Bluetooth® is a wire-
less data system that 
enables cellular phones to 
be used without being con-
nected by a cable or placed 
in a cradle.
The operating procedure of 
the phone is explained here.
When an Apple CarPlay 
connection is established, 
phone functions will be per-
formed by Apple CarPlay 
instead of the hands-free 
system.
WA R N I N G
●While driving, do not operate a 
cellular phone. 
Page 375 of 624

3755-13. Phone operation (Hands-free system for cellular phones)
5
Audio
COROLLA_U
To use the hands-free system 
for cellular phones, it is neces-
sary to register a cellular phone 
with the system. (P.298)
■Connecting a Bluetooth® 
device
Registering an additional 
device
1 Display the phone top 
screen. ( P.373)
2 Select “Select Device”.
3 Select “Add Device”.
When another Bluetooth® device is 
connected, a confirmation screen 
will be displayed. To disconnect the 
Bluetooth
® device, select “Yes”.
4 Follow the steps in “Register-
ing a Bluetooth
® phone for 
the first time” from step 5. 
( P.298)
Selecting a registered device
1 Display the phone top 
screen. ( P.373)
2 Select “Select Device”.
3 Select the desired device to 
be connected.
4 Check that a confirmation 
screen is displayed when the 
connection is complete.
If an error message is displayed, 
follow the guidance on the screen 
to try again.
■Bluetooth® phone condition 
display
The condition of the Bluetooth
® 
phone appears on the upper 
right side of the screen. 
( P.287)
WA R N I N G
●Your audio unit is fitted with 
Bluetooth® antennas. People 
with implantable cardiac pace-
makers, cardiac resynchroniza-
tion therapy-pacemakers or 
implantable cardioverter defibril-
lators should maintain a reason-
able distance between 
themselves and the Bluetooth
® 
antennas. The radio waves may 
affect the operation of such 
devices.
●Before using Bluetooth® 
devices, users of any electrical 
medical device other than 
implantable cardiac pacemak-
ers, cardiac resynchronization 
therapy-pacemakers or implant-
able cardioverter  defibrillators 
should consult the manufacturer 
of the device for information 
about its operation under the 
influence of radio waves. Radio 
waves could have unexpected 
effects on the operation of such 
medical devices.
NOTICE
Do not leave your cellular phone 
in the vehicle. The temperature 
inside may rise to a level that 
could damage the phone.
Registering/Connecting a 
Bluetooth® phone 
Page 378 of 624

3785-13. Phone operation (Hands-free system for cellular phones)
COROLLA_U
1Display the phone top 
screen. ( P.373)
2 Select the desired method to 
call from.
■Calling methods from 
phone screen
 By call history ( P.378)
 By favorites ( P.378)
 By contacts ( P.379)
 By keypad ( P.380)
 By message ( P.387)
■Also the following lists are 
available from each func-
tion’s screen
 By voice command system 
( P.365)
 By home screen ( P.380)
Up to 30 of the latest call history  items (missed, incoming and 
outgoing) can be selected.
1
Display the phone top 
screen. ( P.373)
2 Select “History” and select 
the desired contact.
If the contact which is not regis-
tered on the contact list is selected, 
the name is displayed as “Unknown 
Contact”. In this case, select the 
number to make a call properly.
3Check that the dialing screen 
is displayed.
●The icons of call type are dis-
played.
: Missed call
: Incoming call
: Outgoing call
●When making a call to the same 
number continuously, only the 
most recent call is listed in call his-
tory.
●When a phone number registered 
in the contact list is received, the 
name is displayed.
●Number-withheld calls are also 
memorized in the system.
●International phone calls may not 
be made depending on the type of 
Bluetooth
® phone you have.
●The list should group together 
consecutive entries with the same 
phone number and same call 
type. For example, two calls from 
John’s mobile would be displayed 
as follows: John (2)
Calls can be made using regis-
tered contacts which can be 
Placing a call using 
the Bluetooth® 
hands-free system
After a Bluetooth® phone 
has been registered, a call 
can be made using the 
hands-free system. There 
are several methods by 
which a call can be made, as 
described below.
Calling methods on the 
Bluetooth
® phone
By call history
By favorites list 
Page 379 of 624

3795-13. Phone operation (Hands-free system for cellular phones)
5
Audio
COROLLA_U
selected from a contact list. 
(P.379)
1 Display the phone top 
screen. ( P.373)
2 Select “Favorites” and select 
the desired contact.
3 Select the desired number.
4 Check that the dialing screen 
is displayed.
Calls can be made by using 
contact data which is transferred 
from a registered cellular phone. 
( P.390)
Up to 5000 contacts (maximum 
of 4 phone numbers, e-mail 
addresses and addresses per 
contact) can be registered in the 
contact list.
1 Display the phone top 
screen. ( P.373)
2 Select “Contacts” and select 
the desired contact.
3 Select the desired number.
“Add Favorite”/“Remove Favorite”: 
Select to register /remove the con-
tact in the favorites list. ( P.394, 
395)
“E-mail Addresses”: Select to dis- play all registered e-mail addresses 
for the contact.
“Addresses”: Select to display all 
registered addresses for the con-
tact.
4
Check that the dialing screen 
is displayed.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to on 
( P.390)
Contacts are transferred auto-
matically.
■For PBAP compatible Blue-
tooth
® phones when “Auto-
matic Transfer” is set to off 
( P.390)
1 Select the desired item.
Select to always transfer all 
the contacts from a con-
nected cellular phone auto-
matically.
Select to transfer all the con-
tacts from a connected cellu-
lar phone only once.
Select to cancel transferring.
By contacts list
When the contact list is 
empty 
Page 380 of 624

3805-13. Phone operation (Hands-free system for cellular phones)
COROLLA_U
2Check that a confirmation 
screen is displayed when the 
operation is complete.
■For PBAP incompatible but 
OPP compatible Blue-
tooth
® phones
1 Select the desired item.
Select to transfer the con-
tacts from the connected cel-
lular phone.
Transfer the contact data to 
the system using a Blue-
tooth
® phone.
Select to add a new contact 
manually.
Follow the steps in “Register-
ing a new contact to the con-
tacts list” from step  2. 
( P.393)
Select to cancel transferring.
●If your cellular phone is neither 
PBAP nor OPP compatible, the 
contacts cannot be transferred 
using Bluetooth
®. But the contacts 
can be transferred from USB 
device. ( P.393)
●Depending on the type of Blue-
tooth® phone:
• It may be necessa ry to perform 
additional steps on the phone 
when transferring contact data.
• The registered image in the con- tact list may not transfer depend-
ing on the type of Bluetooth
® 
phone connected.
1 Display the phone top 
screen. ( P.373)
2 Select “Keypad” and enter 
the phone number.
3 Select   or press the   
switch on the steering wheel.
4 Check that the dialing screen 
is displayed.
Depending on the type of Blue-
tooth® phone being connected, it 
may be necessary to perform addi-
tional steps on the phone.
1 Display the home screen. 
( P.292)
2 Select the desired contact.
3 Check that the dialing screen 
is displayed.
■Registering a new contact
1 Select and hold the screen 
button to add a contact.
2 Select the desired contact.
3 Select the desired number.
●If there is no contact in the con-
tacts list, the cont acts cannot be 
registered at the home screen.
●The contact cannot be registered 
at the home screen while driving.
By keypad
By home screen 
Page 381 of 624

3815-13. Phone operation (Hands-free system for cellular phones)
5
Audio
COROLLA_U
1Select “Answer” or press the 
 switch on the steering 
wheel to talk on the phone.
“Decline”: Select to refuse to 
receive the call.
To adjust the volume of a received 
call: Turn the “POWER VOLUME” 
knob, or use the volume control 
switch on the steering wheel.
●The contact image picture can be 
displayed only when the vehicle is 
not moving.
●During international phone calls, 
the other party’s name or number 
may not be displayed correctly 
depending on the type of Blue-
tooth
® phone you have.
●The incoming call display mode 
can be set. ( P.389)
●The ringtone that has been set in 
the sound settings screen can be 
heard when there is an incoming 
call. Depending on the type of  Bluetooth
® phone, both the sys-
tem and Bluetooth® phone may 
ring simultaneously when there is 
an incoming call. ( P.388)Receiving a call using 
the Bluetooth® 
hands-free system
When a call is received, the 
following screen is dis-
played with a sound.
Incoming calls 
Page 382 of 624

3825-13. Phone operation (Hands-free system for cellular phones)
COROLLA_U
Select to display the keypad 
to send tones. (P.382)
Select to send tones. This 
button only appears when a 
number that contains a (w) is 
dialed in hands-free mode. 
( P.382)
Select to adjust your voice 
volume that the other party 
hears from their speaker. 
( P.383)
Select to mute your voice to 
the other party.
Select to change handset 
modes between hands-free 
and cellular phone.
Select to put a call on hold.
To cancel this function, select  “Activate”.
Select to hang up the phone.
●Changing from hands-free call to 
cellular phone call is not possible 
while driving.
●Only when the vehicle is not mov-
ing, the contact image can be dis-
played.
●When cellular phone call is 
changed to hands-free call, the 
hands-free screen will be dis-
played and its functions can be 
operated on the screen.
●Changing between cellular phone 
call and hands-free call can be 
performed by operating the cellu-
lar phone directly.
●Transferring methods and opera-
tions will be differ
ent depending 
on the type of cellular phone you 
have.
●For the operation of the cellular 
phone, see the manual that 
comes with it.
■By keypad
This operation cannot be per-
formed while driving.
1 Select “0-9”.
2 Enter the desired number.
■By selecting “Release 
Tones”
“Release Tones” appear when a 
continuous tone signal (s) con-
taining a (w) is registered in the 
contact list.
This operation can be per-
formed while driving.
Select “Release Tones”.
Talking on the Blue-
tooth® hands-free sys-
tem
While talking on the phone, 
the following screen is dis-
played. The operations out-
lined below can be 
performed on this screen.
Call screen operation
Sending tones 
Page 383 of 624

3835-13. Phone operation (Hands-free system for cellular phones)
5
Audio
COROLLA_U
●A continuous tone signal is a char-
acter string that consists of num-
bers and the characters “p” or “w”. 
(e.g. 056133w0123p#1)
●When the “p” pause tone is used, 
the tone data up until the next 
pause tone will be  automatically 
sent after 2 seconds have 
elapsed. When the “w” pause tone 
is used, the tone  data up until the 
next pause tone  will be automati-
cally sent after a user operation is 
performed.
●Release tones can be used when 
automated operation of a phone 
based service su ch as an answer-
ing machine or bank phone ser-
vice is desired. A phone number 
with continuous tone signals can 
be registered in the contact list.
●Tone data after a “w” pause tone 
can be operated by voice com-
mand during a call.
1 Select “Transmit Volume”.
2 Select the desired level for 
the transmit volume.
3 Select   to display previ-
ous screen.
●The sound quality of the voice 
heard from the other party’s 
speaker may be negatively 
impacted.
●“Transmit Volume” is dimmed 
when mute is on.
When there are no calls on 
hold during a call: “Hold” is 
displayed. When selected, the  current call is placed on hold.
 When there is no current call, 
but there is a call on hold: 
“Activate” is displayed. When 
selected, the system switches 
to the call that was on hold.
 When there is another call on 
hold during a call: “Swap 
Calls” is displayed. When 
selected, the current call is 
placed on hold, and the sys-
tem switches to the call that 
was on hold.
This function may not be available 
depending on the type of cellular 
phone.
When a call is interrupted by a 
third party while talking, the 
incoming screen is displayed.
Select “Answer” or press the   
switch on the steering wheel to 
start talking with the other party.
To refuse to receive the call: 
Select “Decline”.
 Each time “Swap Calls” is 
selected, the party who is on 
hold will be switched.
This function may not be available 
depending on the type of Bluetooth® 
phone.
Transmit volume setting
Switching calls while a 
call is in progress
Incoming call waiting