maintenance TOYOTA COROLLA HATCHBACK 2020 Owners Manual (in English)

COROLLA H/B_U
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Pictorial indexSearch by illustration
For safety
and securityMake sure to read through them
(Main topics: Child seat, theft deterrent system)
Vehicle status
information and
indicatorsReading driving-related information
(Main topics: Meters, multi-information display)
Before driving
Opening and closing the doors and windows,
adjustment before driving
(Main topics: Keys, doors, seats)
Driving
Operations and advice which are necessary for
driving
(Main topics: Starting engine, refueling)
AudioOperating the Audio
(Main topics: Audio/visual, phone)
Interior featuresUsage of the interior features
(Main topics: Air conditioner, storage features)
Maintenance
and careCaring for your vehicle and maintenance
procedures
(Main topics: Interior and exterior, light bulbs)
When trouble
arisesWhat to do in case of malfunction and emergency
(Main topics: Battery discharge, flat tire)
Vehicle
specificationsVehicle specifications, customizable features
(Main topics: Fuel, oil, tire inflation pressure)
For ownersReporting safety defects for U.S. owners, and seat
belt and SRS airbag instructions for Canadian
owners
IndexSearch by symptom
Search alphabetically

4TABLE OF CONTENTS
COROLLA H/B_U
5-10. Tips for operating the audio/visual system
Operating information......... 321
5-11. Voice command system oper- ation
Voice command system ..... 334
Command list ..................... 337
5-12. Mobile Assistant operation Mobile Assistant ................. 341
5-13. Phone operation (Hands-free system for cellular phones)
Quick reference .................. 343
Some basics ...................... 344
Placing a call using the Blue-
tooth
® hands-free system 348
Receiving a call using the Blue-
tooth
® hands-free system 351
Talking on the Bluetooth
®
hands-free system ........... 352
Bluetooth
® phone message
function ............................ 354
5-14. Phone settings Setup .................................. 359
5-15. What to do if... (Bluetooth
®)
Troubleshooting ................. 369
5-16. Connected Services Overview Functional overview ........... 373
Type A: Function achieved by using a smart phone or DCM......................................... 374
Type B: Function achieved by using DCM and the system
......................................... 377
Type C: Function achieved by using DCM ....................... 378
5-17. Connected Services Opera- tion
Toyota apps ........................ 379
5-18. Toyota apps settings Setup .................................. 3836-1. Using the air conditioning
system and defogger
Automatic air conditioning sys-tem ................................... 386
Heated steering wheel/seat heaters ............................. 393
6-2. Using the interior lights Interior lights list ................. 395
6-3. Using the storage features List of storage features ...... 397
Luggage compartment features ......................................... 400
6-4. Other interior features Other interior features ........ 402
7-1. Maintenance and care Cleaning and protecting the vehicle exterior................. 414
Cleaning and protecting the vehicle interior.................. 416
7-2. Maintenance Maintenance requirements......................................... 419
General maintenance......... 420
Emission inspection and mainte- nance (I/M) programs ...... 423
7-3. Do-it-yourself maintenance Do-it-yourself service precau-tions ................................. 425
Hood .................................. 427
Positioning a floor jack ....... 428
Engine compartment .......... 429
Tires ................................... 436
Tire inflation pressure......... 445
Wheels ............................... 447
Air conditioning filter........... 449
6Interior features
7Maintenance and care

5TABLE OF CONTENTS
COROLLA H/B_U
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6
7
8
9
10
Electronic key battery ......... 450
Checking and replacing fuses ......................................... 452
Light bulbs .......................... 455
8-1. Essential information Emergency flashers ........... 460
If your vehicle has to be stopped in an emergency .............. 460
If the vehicle is trapped in rising water ................................ 461
8-2. Steps to take in an emergency If your vehicle needs to be towed......................................... 463
If you think something is wrong ......................................... 466
Fuel pump shut off system ......................................... 467
If a warning light turns on or a warning buzzer sounds .... 468
If a warning message is dis- played .............................. 477
If you have a flat tire (vehicles without spare tire) ............ 479
If you have a flat tire (vehicles with a spare tire) .............. 490
If the engine will not start ... 498
If you lose your keys .......... 500
If the electronic key does not operate properly ............... 500
If the vehicle battery is dis- charged ............................ 502
If your vehicle overheats .... 506
If the vehicle becomes stuck ......................................... 5089-1. Specifications
Maintenance data (fuel, oil level, etc.) .................................. 510
Fuel information ................. 518
Tire information .................. 520
9-2. Customization Customizable features ....... 531
9-3. Initialization Items to initialize ................ 539
10-1. For owners Reporting safety defects for U.S. owners ............................. 542
Seat belt instructions for Cana- dian owners (in French) ... 542
SRS airbag instructions for Canadian owners (in French)......................................... 544
What to do if... (Troubleshooting) ......................................... 552
Alphabetical Index.............. 555
8When trouble arises
9Vehicle specifications
10For owners
Index

641-4. Theft deterrent system
COROLLA H/B_U
1-4.Theft deterrent system
The indicator light flashes after
the engine switch has been
turned off to indicate that the
system is operating.
The indicator light stops flashing
after the engine switch has been
turned to ACC or ON to indicate
that the system has been can-
celed.
■System maintenance
The vehicle has a mainte-
nance-free type engine immobilizer
system.
■Conditions that may cause the
s
ystem to malfunction
●If the grip portion of the key is in
contac

t with a metallic object
●If the key is in close proximity to or
touc

hing a key to the security sys-
tem (key with a built-in transpon-
der chip) of another vehicle
Engine immobilizer
system
The vehicle’s keys have
built-in transponder chips
that prevent the engine from
starting if a key has not
been previously registered
in the vehicle’s on-board
computer.
Never leave the keys inside
the vehicle when you leave
the vehicle.
This system is designed to
help prevent vehicle theft
but does not guarantee
absolute security against all
vehicle thefts.
Operating the system

661-4. Theft deterrent system
COROLLA H/B_U
*: If equipped
■Items to check before lock-
ing the vehicle
To prevent unexpected trigger-
ing of the alarm and vehicle
theft, make sure of the following:
 Nobody is in the vehicle.
 The windows are closed
before the alarm is set.
 No valuables or other per-
sonal items are left in the
vehicle.
■Setting
Close the doors, back door and
hood, and lock all the doors.
The system will set automati-
cally after 30 seconds.
The indicator light changes from
being on to flashing when the sys-
tem is set.
■Deactivating or stopping
Do one of the following to deac-
tivate or stop the alarms:
 Unlock the doors.
 Turn the engine switch to
ACC or ON, or start the
engine. (The alarm will be
deactivated or stopped after a
few seconds.)
■System maintenance
The vehicle has a mainte-
nance-free type alarm system.
■Triggering of the alarm
The alarm may be triggered in the
following situations:
(Stopping the alarm deactivates the
alarm system.)
●A person inside the vehicle opens
a door, back door or hood, or
unlocks the vehicle.
●A person inside the vehicle
Alarm*
The alarm uses light and
sound to give an alert when
an intrusion is detected.
The alarm is triggered in the
following situations when
the alarm is set:
 A locked door or back door
is unlocked or opened in
any way other than using
the entry function, wireless
remote control or mechani-
cal key. (The doors will lock
again automatically.)
 The hood is opened.
Setting/deactivating/stop-
ping the alarm system

413
COROLLA H/B_U
7
7
Maintenance and care
Maintenance and care
.7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 414
Cleaning and protecting the vehicle interior ........... 416
7-2. Maintenance Maintenance requirements.................................. 419
General maintenance.. 420
Emission inspection and maintenance (I/M) pro-
grams ........................ 423
7-3. Do-it-yourself mainte- nance
Do-it-yourself service pre- cautions ..................... 425
Hood ........................... 427
Positioning a floor jack .................................. 428
Engine compartment ... 429
Tires ............................ 436
Tire inflation pressure.. 445
Wheels ......... ...............447
Air conditioning filter .... 449
Electronic key battery.. 450
Checking and replacing fuses.......................... 452
Light bulbs................... 455

4147-1. Maintenance and care
COROLLA H/B_U
7-1.Maintenance and care
Working from top to bottom,
liberally apply water to the
vehicle body, wheel wells and
underside of the vehicle to
remove any dirt and dust.
 Wash the vehicle body using
a sponge or soft cloth, such
as a chamois.
 For hard-to-remove marks,
use car wash soap and rinse
thoroughly with water.
 Wipe away any water.
 Wax the vehicle when the
waterproof coating deterio-
rates.
If water does not bead on a clean
surface, apply wax when the vehi-
cle body is cool.
■Automatic car washes
●Fold the mirrors before washing
the vehicle. Start washing from the
front of the vehicle. Make sure to
extend the mirrors before driving.
●Brushes used in automatic car
washes may scratch the vehicle
surface and harm your vehicle’s
paint.
●In certain automatic car washes,
the rear spoiler ma y interfere with machine operation. This may pre-
vent the vehicle from being
cleaned properly or result in dam-
age to the r
ear spoiler.
■High pressure car washes
As water may enter the cabin, do
not bring the nozzle tip near the
gaps around the doors or perimeter
of the windows, or spray these
areas continuously.
■When using a car wash
If the door handle becomes wet
while the electronic key is within the
effective range, the door may lock
and unlock repeatedly. In that case,
follow the following correction pro-
cedures to wash the vehicle:
●Place the key in a position 6 ft. (2
m) or more separate from the
vehicle while the vehicle is being
washed. (Take care to ensure that
the key is not stolen.)
●Set the electronic key to bat-
tery-saving mode to disable the
smart key system. ( P.109)
■Aluminum wheel s (if equipped)
●Remove any dirt immediately by
using a neutral detergent.
●Wash detergent off with water
immediately after use.
●To protect the paint from damage,
make sure to observe the follow-
ing precautions.
• Do not use acidic, alkaline or abrasive detergent
• Do not use hard brushes
• Do not use detergent on the wheels when they are hot, such
as after driving or parking in hot
weather
■Bumpers
Do not scrub with abrasive cleaners.
■Plated portions
If dirt cannot be re moved, clean the
parts as follows:
●Use a soft cloth dampened with an
approximately 5% solution of neu-
Cleaning and protect-
ing the vehicle exte-
rior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Cleaning instructions

4157-1. Maintenance and care
COROLLA H/B_U
7
Maintenance and care
tral detergent and water to clean
the dirt off.
●Wipe the surface with a dry, soft
cloth to remove any remaining
moisture.
●To remove oily deposits, use alco-
hol wet wipes or a similar product.
WARNING
■When washing the vehicle
Do not apply water to the inside of
the engine compartment. Doing
so may cause the electrical com-
ponents, etc. to catch fire.
■Precautions regarding the
exhaust pipe
Exhaust gasses cause the
exhaust pipe to become quite hot.
When washing the vehicle, be
careful not to touch the pipe until it
has cooled sufficiently, as touch-
ing a hot exhaust pipe can cause
burns.
■Precaution regarding the rear
bumper with Blind Spot Moni-
tor (if equipped)
If the paint of the rear bumper is
chipped or scratched, the system
may malfunction. If this occurs,
consult your Toyota dealer.
NOTICE
■To prevent paint deteriora-
tion and corrosion on the
body and components (alumi-
num wheels, etc.)
●Wash the vehicle immediately in
the following cases:
• After driving near the sea coast
• After driving on salted roads
• If coal tar or tre e sap is present
on the paint surface
• If dead insects, insect droppings or bird droppings are present on
the paint surface
• After driving in an area contami- nated with soot, oily smoke,
mine dust, iron powder or chem-
ical substances
• If the vehicle becomes heavily soiled with d ust or mud
• If liquids such as benzene and gasoline are spilled on the paint
surface
●If the paint is chipped or
scratched, have it repaired
immediately.
●To prevent the wheels from cor-
roding, remove any dirt and
store in a place with low humid-
ity when storing the wheels.
■Cleaning the exterior lights
●Wash carefully. Do not use
organic substances or scrub
with a hard brush.
This may damage the surfaces
of the lights.
●Do not apply wax to the sur-
faces of the lights.
Wax may cause damage to the
lenses.
■When using a high pressure
car wash
●When washing the vehicle, do
not spray the camera or its sur-
rounding area directly with a
high pressure washer. Shock
applied from high pressure
water may cause the device to
not operate normally.

4167-1. Maintenance and care
COROLLA H/B_U
Remove dirt and dust using a
vacuum cleaner. Wipe dirty
surfaces with a cloth damp-
ened with lukewarm water.
 If dirt cannot be removed,
wipe it off with a soft cloth
dampened with neutral deter-
gent diluted to approximately
1%.
Wring out any excess water
from the cloth and thoroughly
wipe off remaining traces of
detergent and water.
■Shampooing the carpets
There are several commercial foam-
ing-type cleaners available. Use a
sponge or brush to apply the foam.
Rub in overlapping circles. Do not
use water. Wipe dirty surfaces and
let them dry. Excellent results are
obtained by keeping the carpet as
dry as possible.
■Handling the seat belts
Clean with mild soap and lukewarm
water using a cloth or sponge. Also
check the belts periodically for
excessive wear, fraying or cuts.
NOTICE
●Do not bring the nozzle tip close
to boots (rubber or resin manu-
factured cover), connectors or
the following parts. The parts
may be damaged if they come
into contact with high-pressure
water.
• Traction related parts
• Steering parts
• Suspension parts
• Brake parts
●Keep the cleaning nozzle at
least 11.9 in. (30 cm) away from
the vehicles bod y. Otherwise
resin section, such as moldings
and bumpers, may be deformed
and damaged. Also, do not con-
tinuously hold the nozzle in the
same place.
●Do not spray the lower part of
the windshield continuously. If
water enters the air conditioning
system intake located near the
lower part of the windshield, the
air conditioning system may not
operate correctly.
Cleaning and protect-
ing the vehicle interior
Perform cleaning in a man-
ner appropriate to each
component and its material.
Protecting the vehicle
interior

4177-1. Maintenance and care
COROLLA H/B_U
7
Maintenance and care
WARNING
■Water in the vehicle
●Do not splash or spill liquid in
the vehicle.
Doing so may cause electrical
components, etc. to malfunc-
tion or catch fire.
●Do not get any of the SRS com-
ponents or wiring in the vehicle
interior wet.
(  P.29)
An electrical malfunction may
cause the airbags to deploy or
not function properly, resulting
in death or serious injury.
●Vehicles with wireless charger:
Do not let the wireless charger
(  P.403) get wet. Failure to do
so may cause the charger to
become hot and cause burns or
could cause electric shock
resulting in death or serious
injury.
■Cleaning the interior (espe-
cially instrument panel)
Do not use polish wax or polish
cleaner. The instrument panel
may reflect off the windshield,
obstructing the dr iver’s view and
leading to an accident, resulting in
death or serious injury.
NOTICE
■Cleaning detergents
●Do not use the following types
of detergent, as they may dis-
color the vehicle interior or
cause streaks or damage to
painted surfaces:
• Non-seat portions: Organic sub- stances such as benzene or
gasoline, alkaline or acidic solu-
tions, dye, and bleach
• Seats: Alkaline or acidic solu- tions, such as thinner, benzene,
and alcohol
●Do not use polish wax or polish
cleaner. The instrument panel’s
or other interior part’s painted
surface may be damaged.
■Preventing damage to leather
surfaces
Observe the following precautions
to avoid damage to and deteriora-
tion of leather surfaces:
●Remove any dust or dirt from
leather surfaces immediately.
●Do not expose the vehicle to
direct sunlight for extended peri-
ods of time. Park the vehicle in
the shade, especially during
summer.
●Do not place items made of
vinyl, plastic, or containing wax
on the upholstery, as they may
stick to the leather surface if the
vehicle interior heats up signifi-
cantly.
■Water on the floor
Do not wash the v ehicle floor with
water.
Vehicle systems such as the
audio system may be damaged if
water comes into contact with
electrical components such as the
audio system above or under the
floor of the vehicle. Water may
also cause the body to rust.
■When cleaning the inside of
the windshield
Do not allow glass cleaner to con-
tact the lens. Also, do not touch
the lens. ( P.172)